Unbelievably incompetent. I live in the Pecan Vill...

Unbelievably incompetent. I live in the Pecan Villas apartments in Houston and it took 4 years to get them to replace an ac unit which never worked properly. As of today we have called seven times to have them repair or replace a refrigerator which freezes up at least once a month, causing our groceries to thaw and at times spoil. The last time they came out was less than a week ago. To date we have had to replace about $200 worth of food. We called this morning around 11am regarding the same refrigerator issue and to report a leaky faucet (per a request left on all tenant doors to report any leaks) and were told they would put in a work order. I called back at 3pm because our water pressure dropped severely and to tell them that we still haven't seen a maintenance person about the refrigerator, again I was told that they would put in a work order. It's now 7:45 pm and no one has shown up to fix the problem. As I type this, once again my groceries are thawing. If we could afford to live elsewhere we would move, but we can't afford to move any more than we can afford to keep replacing food or pay the extra $50 dollars a month that we have been paying every summer because the a/c hadn't been working properly. They don't seem to care.
Update 8/17/2020
It has been 2 days since my initial review. We have been without a working fridge for 2 days. Maintenance came today, told me he could fix it, but it will break again in a month. He instead asked me to wait 2-3 more days while he talks to the manager and finds a newer fridge from an empty unit. Looks like we won't have a working fridge for 2-3 more days. Meanwhile, we will have to replace another $40 worth of groceries.