Sysco Metro New York Reviews

Only in a business that's a union would somebody take your paperwork for your product that you're going to pick up go on break and make a a customer wait

We had an appointment scheduled for Monday 6 am, but receiving managers refused the load, because it had to be delivered Friday morning. The fact that we were awarded the load on Friday evening and picked up the load at 8 pm with scheduled delivery for Monday did not make the difference. Driver was told to reschedule for some other day , they ignored scheduled delivery appointment.

8am delivery appointment, checked in at 7:30am. Delivery crew asked for $374.00 lumper fee at 10:30am and did not start unloading till 3pm and got empty at 5pm...One of the worse place to make delivery. No one answers phone calls at this facility either. They are very rude and do not care about drivers at all. Lost the next shipment and broker since our driver couldn t make next pick. Had to cancel next day return shipment as well. Did load with Transplace texas, LP. They were not able to do anything either. Stay away!!!!

One of the slower sysco I've been to.
Appointment was for 6am
Checked in at 5:30am
Got a door right away
Paid lumper to capstone
Was empty around 10am
Got paperwork and green light at 11am

Only good thing there is lots of space to back into docks.

Wholesale Food supplier for the restaurant industry. Very busy Place one of their larger locations..

The lumper service takes your bills and checks you in. I got there hour early and it took 2.5 hours after my appointment time to get door and another hour for receiver to pull it off.The lying ass lumper guy told me it was cause I was late. I showed him the delivery time on my bills and I I wasn't, he was just be a typical new Jersey scumbag mad cause I wasn't paying them to take forever to break down 4 pallets. You get to see statue of liberty is the only thing good about this place. Hope I don't ever have to go back.

6 pallets. 5hrs+ to unload. TOTALLY UNSAT. $99 LUMPER. Need 2 fire errrrwe body and start from scratch. Receiving on Thomas McGovern rd. Can park overnight on street

Sysco is the best Trucking company in America....At Sysco they aim to please.

(BLACK GUY) in receiving approach me outside after I had a door. Then asked me for a (TIP $ $$$.) for the lumpers. I refused to give tips since we barely made a living in trucking...( just above poverty level) Now I m the last one to leave this SYSCO. So seems like a MAFIA system. Or run by MAFIA.

Instead of complaining, I'll just give some advice. After calling a driver to let them know what door to back into and the price of a lumper, have us give the receiving office the check as soon a we get the money code, authorization code, etc so that when your finished unloading us you can call us and let us know our paperwork is ready. That way we can get in and get out ASAP. As of now in my experience we are to come in on the green light , wait in that confined receiving area for which when I was there, there were up to 15 people stacked up, during a pandemic of all times. Still had to wait to get our lumper fees processed after unloading. Next thing you know, your at this facility for over 4 hours instead of maybe 2. Just be more efficient.

Worst warehouse CDL drivers expect to not respect and get meal for the whole day better not to load to this sysco warehouse.

they dont care about the drivers and the way they load th track not recomed them and late 100%

Great company, clean facility, and friendly service

I had the pleasure to meet Sysco team for my interview, they were very helpful and professional. I did not feel a pressure, I felt like home. They explained everything to me in professional manners. They nicely tested my knowledge and driving ability. The people are really amazing.
The building was nicely clean and organised.

Worst place to deliver receiving office personnel were rude to busy talk about personal problems texting talking trashy but then look what you got working there

Receiving opens at 5:30am. App at 6am, empty at 6:20am, paperwork ready until 1pm, after they re-stocked the merchandise in their locations, what that has to do with me. puros.

I have nothing bad to say about your company your facility is better than the one in Concord North Carolina

Horrible place. This people don't have any professional attitude

That place is slow I taught turtle was slow the beat them .Had a 10am appt its 130pm still waiting to get off load. That's 3hr &30 min out of your hour wasted .I am there at 330pm just taking off 8 pallet.

My experience with Sysco was very informative. They have a great training process for food safety and handling food. As a new driver I enjoyed the entire orientation process and the money that comes with the job.

Great time at the Test kitchen. Chef Randy knocked it out of the park, Pat Reilly always a reliable and knowledgable representative and his manager Ralph was a big help as well.

Can park on the road that s quiet so 3 stars at least for that. Park walk in he will give u a door. Easy backing. Usually no longer than 2 hours to unload. Hardest part is finding the place I m busy jersey city. It s right beside liberty park. At least you can stare at the World Trade Center in manhattan while you wait.

I did my download myself, arrive 1 hour before your service personally excellent service

I don t know about other Drivers but I m unloaded fast... Appointment was 10AM Arrived 6:45 AM got dock right away and 8:30 AM they bring my paperwork outside

The interview process was great...they made me feel comfortable and was very professional at the way they explain everthing ..

Enter from Thomas Macgovern
overnight parking on the street
delivery Appointment was at 10am checked in at 8 am
took around 2 hours to unload

I had a 0600 appointment on Wednesday and got there Tuesday at 1400, they let me in and park the property . If not you can park on the street. Good people to deal with, unload not to fast 3 hrs but good experience overall

unloaded quickly. check in 7:00 am I got a door right away. check out 8:30 am. 10:00 am appointment

i give them 5 stars, becourse owner of this company taking care of drivers.

It is a lot of earlier than I thought.

I arrived at the 1200am for 0800 appointment. You can park on the side of the road. I checked in at 0730. Got a call at 0745. Back to door 12. Lot is huge, even my mom can do the back in for me.

Offloading started at 0830. Finished at 0845. I got a green light at 0945. Paid the lumper fee 99.00. Head out at 1007.

Not bad honestly.

Typical Sysco. They charge late fee if driver is late but don't care how long they screw around doing nothing in there. They should pay late unloading fees.

A poor place to do delivery, between 5:30 am they gave me a door, they are 8:40 am still Nooo lower a pallet ...

Big asss Sysco I was here 6.00 am with 6 pallets they unloaded in 10 min but not give paperwork and I waiting almost 3 hours

Good people work here in n out unloader don't jole around unloading you

If I m have zero stars I m giving this company are worst company ever 6 h upload truck if you answer when supervisors tell me seat in truck tight we bring bill to you trailer is empty red light is on

6 hours after appointment time, driver is still there

This place has no idea what an appointment is! My appointment was for 8am it is now 2pm and I am still waiting! Arrived at 7:30 am. Laziness bunch of people I've ever seen! To top it off they could care less about it.

Delivery 11am.Left there 3pm.Dock light Red didn't turn green at all

Poorest service ever. Not friendly ppl, took 8hrs to unload 19 pallets and count 236 boxes. Moved delivery day and time out so far got a whole 34 plus reset, I couldn't get paid enough to go in the facility of the place and the lumper fee start at $280, the workers talked more than getting the job done.

If I could give 0 star it would be indicated. App at 7am to download 4 pallets is 12:00 ....... not 1:30 ...... and I'm still at the door. Infernal place, I do not know how the logistics of these work but it is horrible. Avoid coming here.

The worst place that has been badly treated will be the window in your face, they are undesirable

Management are absolutely trashy, especially the one controls door #6

In 8am
Out 2pm
11 pallets

Entrance from Thomas McGovern dr. You can park overnight there. Check in starts from 5:30 am. Lumpers little slow.

I will never bring a load to this Sysco location again,backed up to the door at 7 am,trailer empty around 10:30 am,it is now 1:30 pm and still waiting for the paperwork..if you have extra time to waste,then,bring a load to here,otherwise,don't even pass by..

go to back of the yard ,u can stay overnight .theres parking for truck and trailer .

I love these guys! Nice, friendly people. Quick unloading my trailer! Thanks Sysco! Keep up the good work!

Hate coming here long unload times no communication disrespectful attitude from lumper

I'm looking forward to working for Sysco. I was given an interview and the guys were very helpful,especially Sammy.. I was given a tour of the place and everything was explained to me in full detail.

Slow. Arrived 5:30 am for 6 am still here at 7:30 am
99 cases same product 1 pallet .

Arrived at 0700 for my 0800 appointment (dock time) today and security at the gate gave me easy to follow instructions.

Check in through BLUE man door by dock 70, and either park and wait (a short time) or get assigned a door and learn your lumper charge.

Practically IN and OUT. Very efficient here.

Thank you Sysco.

Plenty of overnight street parking. FYI, Truck entrance is on back side of the Sysco Complex.

Don't use the address on the bills use 20 Thomas McGovern Dr. . This will bring you to the guard shack.

I've been here 3 times an hr before my given appointment time and I still have to wait 2 hrs after appointment time for 2 pallets of the same product time is no excuse this place this is after waiting 30 mins to check in and 30mins to check out

LIMITED overnight parking outside on the street
lumper service is slow even checking in the receiving office takes long

It is a bad service we are clients 2 restaurants I think they do not have standards for their employees they are worse, when they do some centromericans are excellent but when another race arrives they put many things that do not arrive short short short and short if I order it is because I I need, it is because sysco pays a pittance so it does not pressure its employees to have warnings,
Deliverys are very late. Thim Caplins,
Very good sales person but delivery
Bad guys and other staff

Average,construction going on infront you hAve to enter in the bAck area.

Arrived on time for delivery. Appt. time 7 am. 11 am still sitting here. Not wven touched yet. Drivers have no access to any of their vending. Shame on Sysco and Capstone Logistics.

Ok place just slow. Be careful riding down those streets over there. Lots of bad spots.

I had an outstanding experience at Sysco; Sammy, Mark, and Anthony are amazing people.

I tried calling the number listed on google for this Sysco location, and found that there is no way to reach receiving by phone. I even called the customer service line, waited on hold, only to be hung up on once I came out of queue.

I am a driver with a load for this location and need pertinent information, but cannot do so because Sysco has insulated themselves from support businesses contacting them.

I am very disappointed in this corporate trend that Sysco has embraced. Help us help you, by making it easy to contact pertinent departments.

I had 1.5 pallets, they charged me like $90 lumper fee and guess how long did it take me to get empty? Over 3 hours. And I was late for my next delivery so now I m loosing the entire day and missing my next pick up because of this delay. I mean how hard should it be to unload 1.5 fckn pallets? Disgusting service

Union, if you unload here do not and I mean DO NOT keep asking the receivers when they will unload you even if they empty your trailer and you're waiting for paperwork because they will intentionally keep you there even longer.

ATTENTION Drivers!!!! Sunday Receiving starts at 4pm

Pretty decent unloading time, less than 2 hrs most of the time. You could park overnight right on the street.

Very bad experience...not even half trailer but took them forever

3 hours every time I unload there. Sometimes 6 or 7

excellent experience , nice environment, lot of opportunities, great pay.

I like to come here
Great service every time
Place to park