Kathleen Zimmerman Review of Sun Motor Cars, Inc.
Customer service is alive and well!! I just have ...
Customer service is alive and well!! I just have to share my positive experience with Sun Motors Mercedes-Benz. When I learned that my car needed a major repair that didn't make sense to fix, I was forced into buying a new car before I was ready. I had never owned a Mercedes, but heard wonderful things from my friends who own them, so I went to Sun Motors Mercedes-Benz to look for a new car. For my needs, I required a car immediately, with specific, non-standard equipment--one which they didn't have in stock. I was impressed with how several of the sales and management team huddled together to figure out a way to solve my problem. They were able to let me borrow a car while they built the exact car I needed. They communicated with me (almost daily) on the status of the delivery of my new car. When the car arrived, Rowan did a fantastic job explaining all of the features of the car and conditions of the warranty. Sun Motors is a GIANT step above all the rest!
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