Just purchased my new Forester. Stuckey has excellent staff and excellent service. Tim Park helped me through the whole process. I never felt pressured or uncomfortable. Would recommend the Stuckey team to anyone.
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very professional, very informative and helpful, took the time to explain not only what needed to be done, but answered other questions regarding the vehicle. never felt rushed.
Won't buy another car here again. Management could use some training in effectively communicating, and interfacing with customers. Fortunately, Subaru makes a reliable car, as I will likely go to a more distant service center for any future warranty work!
Awesome experience at Stuckey Ford with sales Consultant Phil Koontz. We drove 2.5 hours to buy our 2017 F150 from Phil and it was well worth the trip. We had our two impatient toddlers with us, but the buying process was quick and painless. They also handled turning in our lease on our Ford Escape that was up in 3 months time. The truck was exactly what we wanted and the price was extremely competitive. Thank you again for a fantastic buying experience. highly recommended Stuckey Ford and Phil was a pleasure to work with.
Tim Park was excellent to work with in leasing a new vehicle! Great customer service both times working with him. Very considerate when I had my baby with me at the dealership to initially look at a car. Highly recommend Stuckey Subaru and ask for Tim!
If I could give 10 , I would! This place is AWESOME! Jennifer K in finance and Steffan W in sales are THE best in the biz. I will never buy a truck anywhere else!!!
Walked in asking about a new commercial vehicle, the person that helped me didn't realize that I already knew exactly what I wanted and had researched everything ahead of time. Fed me a long line of garbage about what I wanted wasn't available and couldn't be gotten and that I should get this lesser trim package etc. Told me what I wanted wasn't available anywhere in the area. I drove to different Ford dealership the next day and purchased exactly what I wanted and for significantly cheaper than the lesser vehicle that Stuckey tried to sell me. Disappointed in a local run business to say the least.
The people were nice (I mean, it is a car dealership) and were willing to work with us a little bit on price, but I have one hang up: while the salesperson and the person I went with were on the test drive, I walked past the salesperson's desk and noticed all kinds of personal information displayed on an unlocked computer for anyone at the dealership to see. Situational security and awareness are important, especially considering the kind of data a car dealer will have on a prospective customer.
Not going to lie. I always hated going to shop for a car. But Derek Seymour made it extremely easy and was an awesome salesman. This was great. Can't wait till I need another vehicle. This will be my first and only stop.
My husband and I were pleased with the professionalism and assistance we experienced from Brandon Stewart while shopping for my new vehicle. I have received many compliments on the vehicle itself along with many inquiries on how I like it since it's a fairly new model. I LOVE my 2020 subaru ascent and tell everyone to go see Brandon @ Stuckey Subaru when they are ready for a new vehicle!!
I called on a whim and found my self there in less than 2 hours. Nick Bennett was the dealer i worked with and he was very polite, knowledgeable, and present to work with. I was in and out with a brand new car in just a few short hours. Everyone there was very professional and courteous and i hope to do business with them again someday. Thank you everyone one at Stuckey Ford and Subaru!
Great experience! Derek was incredibly helpful! I told him exactly what I wanted, and he was able to exceed my expectations with the first (and only) car I test drove! Best customer service I have experienced in a long time!
Jerry Pollock made this purchase flawless...as he ALWAYS does. It a pleasure. to work with him on every vehicle purchase I want to make. Thank you Jerrry!!!!!!
Drove 2.5 hours from Bunker Hill, Wv. To purchase a used traverse.... best price even over Northern Va. Have been shopping for months finally found my deal and car I really want. Come to Stuckey Subaru to see "Billy Ray Cyrus" lol. ( Tim Park). Great guy real straight shooter.
Steffan Wyland was well informed and knowledgeable about the questions I had and meeting my needs in a vehicle. It was great working with such an informed salesman. Thanks Again Steffan!
We are very pleased with the continued great service and awesome deals we receive at Stuckey Subaru. Thank you Jerry Pollock for all of your time and help. We like our 2020 Subaru Impreza very much! We will be back in the future and will continue to recommend you to our family and friends.
Josh Cooper was so helpful when we came in! He was very knowledgeable and made the process quick and easy. We will be recommending our friends and family to go to him in the future, and we will definitely be back!
This is at least the 5th car/truck we have bought here new and used. Never had a problem with any of them. We like to shop around alot but usually end up buying from Stucky Ford because of the excellent sales team, good clearly marked prices, no haggling, no pressure. On top of that they usually offer the best price for your trade and will work with you to get the best possible financing so in the end you end up with the best payment
Good experience. Josh Cooper worked with me through text messages to get an appointment set up. Tim Park helped me through the process quickly and was very friendly and professional. Fairly quick car buying process.
I enjoyed working with Spencer Nicholson. He listened to what I had to say about what I was looking for, and din't try to talk me into a car that was more than what I wanted or needed.
I bought a vehicle from Stuckey s and was very pleased with the transaction. Josh Cooper was extremely helpful in finding a number that worked for me, as well as very attentive when I had any questions. Their vehicles are priced at extremely competitive numbers, while also not low balling on trades as many other dealerships tend to do.
This was one of the best experiences I've had with purchasing a vehicle. The entire staff from the moment we walked in were were friendly and personable, especially Carlos who made it even more enjoyable for my husband when they started talking football (GO IRISH!!!, LOL). Brian, Carlos and Jennifer made it very easy for me to walk out with the car I wanted and to keep it within my budget. This was definitely worth the 2 hour drive and I would recommend Stuckey to my friends and family.
Absolutely incredible buying experience. Jerry Pollock was such an excellent rep. I never felt pressured, but well informed about all of my choices. I am loving my new Subie!!
Fast, friendly service. Jake was a knowledgeable service advisor who was able to get me in and out quickly and answer all my questions along the way. Highly recommended for all your service needs.
They got us into a car when no one else could within 2 hours! After about 2 1/2 months the battery died, and started hearing a noise in the steering, Sales manager had it all fixed for me free of charge! Never had anyone do that for me before, most said "sorry but warranty doesn't cover it so you'll need to pay for repairs... used cars are as is after 30 days" ... guess we found a local dealership who stands behind their word and cares about you, even after the sale.. Thank you Stuckey Subaru!
Everything went well. All coupons/offers honored with no problems. Very efficient and effective all around service.
Addendum: purchased a new Outback from them a few weeks back (July 2020). The entire process went well with no issues or concerns. No haggling as everyone worked off the same page. Special thanks to Nat Fama and Tim Parks who handled all the details of the sale and a shout out to Jesse Ryan, post sales coordinator, who, several weeks after our purchase, conducted a refresher trainer for us on all of the vehicle s electronic components and special features. Really helped out. It was a new experience for us, but after reflection, it really is an appropriate action post sale to insure that the buyer is deriving all of the benefit from the new technology. If you are in the market for a new vehicle, you just might want to check out these folk.
When I purchased a car here it was a very pleasant experience. They were helpful and friendly and made it a fun experience. I love the car I got there, it never let me down once
I had a convenient and excellent experience with my recent purchase of a new vehicle. I was able to walk in and not feel pressured in any way. Walter B was the representative that helped me through this process. I must say, I was able to feel at ease and confident in a major decision due to knowing to him it wasn t just about closing the sale. He sincerely wanted me to get what was best for me. I truly appreciate this experience as it tends to be difficult to find a decent experience when making any purchase. Because of Walter I would not hesitate to recommend prospective customers to this company in the future. Thank you so much again for training such a great employee.
We had been to several dealerships looking for the perfect car & found it at Stuckey Subaru. We had a Subaru Love Encore meeting today with Jesse Ryan who was very helpful with all of our questions
Liz Hoerath was awesome to work with! Very helpfu and polite, made sure she knew what I was looking for and helped make it happen. I would highly recommend Stuckey and Liz!
Salesman took his time listening to my needs as I explained to him what I wanted & what I didn't want. Also, there was no pressure from him to sell me a car. He was also honest with me as to what my trade-in was worth & why. When I told him I wanted to lease, he explained the advantages of leasing & buying. I had never leased before, so I was told in detail about leasing. When I chose the color of the vehicle that I wanted, the car was in the lot at that time. When I was certain that was the car I wanted, the vehicle had been sold. The salesman said, " No problem, we'll just get you one from another dealer ". In no time at all, I had my car. I would recommend Stuckey Ford & Subaru to anyone. Keep up the good work guys.
Jerry, Nate and Matt glided us throughout a very informational leasing experience that we cannot say enough great things about Stuckey s Subaru. Professional, friendly, knowledgeable so you just feel so comfortable and excited about your new car! Outbacks are terrific and so are the folks at Stuckey. And they wear masks so you feel safe.
Everything about my transaction was smooth. Everyone I worked with went above and beyond to make sure I got what I wanted. I really felt like they were there to help me, not just sell me a car. My experience was so good, my mom went and bought a car there right after me.
Cathy Milner at Stuckey has been such a huge support to me when I first searched for a car to buy and then when I was ready to buy a truck she was there to help me find what worked for my needs and budget. I wound up getting the perfect truck for me. She has always been extremely helpful and attentive to what I am looking for and even keeps goodies for my dog when we visited. I couldn t ask for a better salesperson to help me.
Great service and positive environment! They made my experience hassle-free and didn t cut any corners. Shout out to Nate Fama for all of his help! Really great to work with. I recommend Stuckey Subaru!
Wonderful service! Friendly atmosphere and great deals here. Loved working with Josh V. and Walt B. for so many reasons. They were helpful and steered us well. Pun intended. Lol. They helped us get the vehicle we wanted at a price we could afford. Looking forward to being a new Subaru owner!
We drove all the way to Stuckey from State College to look at a car. The car was exactly what we were looking for and we were paying cash. Then, the salesperson tells us the car was a rental for a year and was already a 2-owner car. She even said the car being a rental was a "good thing". What a joke. She tried to convince us the car's price was at market value. It wasn't. The price was $1000 high even for one in perfect condition, much less a former rental car. When she told us they wouldn't budge, not even a dollar, I knew it was time to leave and never go back. What kind of dealer refuses to deal with a customer paying cash and tries to sell former rental cars for $1000 over KBB? The answer is a really bad one.
My entire experience today on the purchase of my New 2020 Subaru Legacy at Stuckey Subaru was amazing! My salesman, Tim P, along with Walt, Finance Manager were extremely knowledgeable and professional. They exceeded my expectations. I thoroughly enjoyed working with them and would highly recommend Stuckey Automotive to anyone looking for an excellent automobile with a no pressure buying experience. It is without hesitation that I would buy another car from Stuckey Automotive. Thank you all!
dropped my car to fix something under warranty, after an hour or so received a call from the lady in the front, stating that the tech that looked at my car checked the documentation and the car is behaving as designed, after insisting to have someone look deeper into the issue because it was working before, she called again and said that they found the issue and all it took to fix it is pressing a button for 4 seconds. I don't find it acceptable that a tech that doesn't know how to do something, will say it "can't be done" instead of finding the solution.
today i call for and appointment for another issue that started with my car yesterday, and they are 3 weeks out for appointments, 3 weeks to look at an issue???
they do have a nice facility and a very nice driver, but i didn't have the best luck with them, and will take my car to another dealer.
Usually I really hate going to dealerships. Just really not for me. With that said I was actually pleasantly surprised by how easy the process was at Stuckey Subaru, and how there was very little buying pressure put on me. Everything was streamlined and every question I had was answered. Love my Subaru! Especially as someone who travels a lot throughout Pennsylvania, even during winter months.
This is a great dealership to work with!! We dealt with Josh Vargo, and he was excellent. He was able to answer any questions for us and even found the exact car we wanted the next day! He made it super easy to buy a car here and did not disappoint whatsoever! If you're looking for a new vehicle I highly recommend giving them a call!!
We had a very good experience when buying our truck. The problem we had was when we took it back to have a few issues fixed. They did NOTHING to solve any of them. Total waste of a trip over there.
We have had our Subaru for about a year now, and it has been a great car! Tim Park was great to work with. Definately will be going back to Stuckey when it is time for another vehicle.
I have dealt with Chad at the location that used to be Fiore s. Great guy, super easy to work with and very friendly! I will definitely be going to this dealership when I am looking for a new vehicle!
Nathan & the group of employees at Stuckey Subaru were amazing in helping me purchase my Jeep Cherokee Trailhawk. Nathan was knowledgeable and helpful with all questions as was the finance department. I highly recommend going to Stuckey and will be using them in the future.
Just wanted to give a big thank to Derek Seymour he was so helpful and answered all my questions thoroughly! If you're in the market for a new car I would absolutely recommend stopping in to see Derek he will get you what you need!
Recently leased an Ascent and had a stellar experience with the entire staff. Kyle Greene and Jesse Ryan were both very attentive and patient with my many questions. Very happy with my new Ascent and with the team at Stuckey!
Stuckey Subaru is the only Subaru dealership to deal with and Jerry Pollock is the best Subaru sales person we have ever dealt with -- outstanding service all the way around !!!!!!!
We just bought our second Subaru from Liz Hoerath at Stuckey's. Even though we have a local dealership, we drive the hour to take advantage of the great service she provides. Well-informed, personable, and no-hard sell, Liz makes the whole process stress-free. We will be back.
I've bought two very nice, newer used cars at stuckeys over the last few years for my young adult daughters. I was very pleased with the cars and the prices. The salesmen on both occasions were very courteous and helpful. Financing was also convenient and found us a competitively low interest rate. My older daughter has taken her car there for routine service (oil changes and inspection) and has always been treated very well. I have one more child to find a car for in the next couple of years, and I'll definitely look here first.
This dealership is my favorite. When I want something, I want it done in a timely fashion and they were right on it. I spent 3 days, on my lunch break, at the dealership working with AJ to get into a vehicle with 3rd row seating. He promptly had everything ready to go for me in the hour time span that I had. I was able to get my van traded in and the paperwork all done quickly. AJ was even kind enough to move the car seats and junk from my other vehicle into my new Ford Flex without any complaints. I m so glad that I chose this dealership and even more glad that I no longer have a soccer mom van. My cool mom status just leveled up a notch.
Nathan Pope took the time to show us all the cars we wanted to drive, then once we had decided facilitated the purchase. After the purchase there were two small issues with the used car we purchased, Nathan did a great job in getting both item corrected and a loaner car to drive during the repairs.
Nathan Pope was a friendly, passionate, hardworking Subaru salesman. Anytime I have a friend in need of a reliable automobile, I send them to Nathan Pope. He is our GO-TO salesman. Thanks, Nathan!
Went in to just shop around, found a vehicle I liked and Josh and the rest of the staff at Stuckeys helped make it possible to get into my new car! Thank you so much I will be back!
Would recommend this car dealership to anyone and everyone! Took almost 2 hours to get there but it was worth it! Plenty of stock.. no pushy salesmen.. quick and painless sales.. Bradley Walker helped me to get the car that I wanted for the price I could afford while providing some laughs along the way! After the car was purchased he thoroughly showed me how features in the car would work. When I'm in need of another car Stuckey Ford will be the place to go!
First of all i want to say dealing with this dealership was an absolute nightmare. I called a day before driving 2 hours to let them know im coming out to buy a specific car and even put a down payment over the phone for them to hold it. I told them my credit score which is definitely fair and gave them ny exact score. They said they would have no problem finding a reasonable APR. i get there and it takes them 2 hours just to tell me im not approved besides from one institution which was 29% APR. ridiculous. I ended up having a family member with perfect credit co-sign the loan. When leaving the dealership car was not cleaned inside nor was there a full tank of gas... worst part to come yet. Have the car 10 weeks give or take and im driving one morning to work and hear this awful grinding noise when braking. Take it to local tire and auto shop. Brakes and rotors completely shot down to the metal. Caliper was fine and not sticking so there was no way the brake pads were good when they sold me the vehicle. Salesman name is jerry. I wanted them to honor the labor i had to get done or at least contribute. They said no. I argued that u cant wear out pads in 10 weeks. Its a stick shift and 85% of the time i downshift and dont even use the break. Point is caliper was fine and it proves the pads were no good when i bought the car. Not to mention had to call multiple times and even have them page the sales manager over the loud speaker the final time. Will never buy a vehicle there again. Absolutely pathetic
It was time to trade my previous Outback in for a newer model. Cathy Milner was my salesperson. Cathy is very friendly, helpful, and knowledgeable. She was willing to go above and beyond to help me find what I wanted. When I forgot my little angel that was clipped onto my visor in my trade-in, she made sure I got it! I am happy with my 2019 Outback and my overall experience.
I found a car that I wanted on Carfax, it was a Cadillac SRX premium. I called Stuckey Subaru to see if it was still available and talked with Courtney, she's a customer service rep. She was so sweet & helpful, she checked to see if the car was still available, she gave me some great advice and tips on how to attain the car & hold it until I was able to come and test drive it. On the day that I came to test drive the car she let the sales guys know that I was coming and they had the car ready for me, it was clean & polished. Then I met Josh, my sales guy. He was so nice, patient and helpful and very knowledgeable. He made the whole process go so smoothly. When I got back from taking the car for a test drive Josh had all the paperwork drawn up and ready to go over with me to sign. He did his magic and I got the car at the price and the payment that I wanted. The rest was the work of the finance manager, Walt. Also a great guy. Really knows his stuff. The whole team there at Stuckey Subaru was nice, courteous and helpful. their knowledge of all the ins and outs of the process made it go smoothly and quickly. I definitely will go back.