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J
3 years ago

Stucky Subaru is a great place to buy a car! We m...

Stucky Subaru is a great place to buy a car! We met our salesman, Jim Heffelfinger, who was so helpful and kind. I changed my mind several times on which model to go with & through it all, Jim was so patient and understanding! Tons of inventory to choose from! You will be treated right at Stucky Subaru! Highly Recommend!

D
3 years ago

I purchased a Toyota RAV4 from Stuckey Subaru this...

I purchased a Toyota RAV4 from Stuckey Subaru this past weekend and my experience was excellent. I live 45 minutes away from the dealership so I called ahead and was able to talk with Cathy Milner about the specific car I was looking at and what my plan was for that day. Cathy made sure the car was still available, came up with an exact quote for what it would cost, and was able to quickly fax over the information to my credit union to make sure I could swing by on my way to the dealership. Cathy was super accommodating and friendly when I arrived later that evening and the entire process of test driving and filling out paperwork was very quick and painless. I drove off the lot that evening with the car and absolutely love it. Cathy called me the following Monday to make sure everything was good with the car and to see if I had any questions. I'd definitely recommend checking out Stuckey Subaru if you're in the market for a car.

A
3 years ago

After 3 months of shopping for a new vehicle, I st...

After 3 months of shopping for a new vehicle, I stopped by Stuckey Subaru to check out their line up.
I took a Subaru Legacy Premium for a test drive and knew immediately that I finally found my car. I am so happy that I bought a Subaru. My auto insurance actually went down even tho it was a new car purchase due to the Legacy's safety ratings!!!

I love love love the AWD and heated seats. My car also gets great gas mileage. So if you are looking for a new or pre owned vehicle, ask for Addison or Jake for a no pressure car buying experience. Gooooooo Subaru!!!

R
3 years ago

Great dealership to work with!! Dallas was awesome...

Great dealership to work with!! Dallas was awesome to deal with, he is a great all around person!!! We just bought a 2020 Subaru Forester off the showroom floor for my wife and he was with us through the entire process!! If you are looking for a vehicle, give them a call and ask for Dallas, he'll get you in touch with a salesperson. It was very easy to buy a car here, they are not pushy like other dealerships. You can tell that everyone loves working here and truly has the customer in mind. Great attitude by everyone!! Walt was great in finance as well!! Check them out if you are looking for a car for sure!!

S
3 years ago

We would like to thank Jerry Pollock for making ou...

We would like to thank Jerry Pollock for making our experience a pleasant one. Shopping for cars has not been something we have enjoyed doing in the past, it was something we just had to do. But we feel like Jerry genuinely wanted to help us find exactly what we wanted and make the process as pleasant and simple as possible. So thank you Jerry!!

M
3 years ago

I purchased a new 2019 Ford Edge ST from Stuckey F...

I purchased a new 2019 Ford Edge ST from Stuckey Ford, working with Bradley Walker (initially starting online with Kathleen Payne). The process was conducted very professionally, and was completed in a matter of days.

Being from out of town (a nearly 6-hour trip one way), there is always the possibility of unpleasant surprises. I had previously done all of my homework, and I am happy to say there were no surprises on price; vehicle availability; and the vehicle color and options were as advertised (e.g. no bait-and-switch issues). In short, a frank and honest negotiation that was honored all the way through the final purchase transaction.

Bradley showed us all aspects of the vehicle before bidding us safe travels, and all Stuckey Ford personnel we encountered were very friendly and helpful.

I recommend Stuckey Ford to both local and out-of-state buyers. I have already recommended them to several of my friends as a placing this dealer on their "short list" for consideration. Excellent experience!

R
3 years ago

Of course they are nice and helpful when you are b...

Of course they are nice and helpful when you are buying the car. Wait until you need them for service. What a joke! I had my Subaru in for some issues that they could not fix. They acknowledged there were issues but couldn't or wouldn't fix them. This is while it was under warranty.

Fast forward to needing an oil change. They offer walk in service but when you call to see how long it would be, they schedule you for a week later. I was given the wrong price for an oil change. Then I was given the correct price that didnt match what is online. Rude people. Lady was arguing with me over what I was seeing on the website. Left a message for the General Manager that just so conveniently wasnt at his desk. Still haven't heard back two weeks later.

Poor customer service. Very disappointed!

E
3 years ago

My wife and I were very glad we took the time for ...

My wife and I were very glad we took the time for a meeting with Jesse Ryan to have questions answered about our new Subaru Forester. Jesse answered all the questions we had prepared, after having the car for a couple of weeks. He took the time to go over all the features, explaining them in a polite and informative manner. We learned a lot, which helped us use these features without having to keep pulling out the guide books. Derek Seymour was our sales representative. He was also very polite and informative about which car would suite our need for a new vehicle. Everyone we met at Stuckey Subaru was very polite and helpful, which made it a comfortable experience. We are glad we chose Stuckey Subaru.

L
3 years ago

We were looking for a Subaru Outback and found 2 t...

We were looking for a Subaru Outback and found 2 that interested us while searching online. Both were at Stuckey Subaru. After completing an online form, we received a call and set up an appointment. When we arrived at the dealership, we were greeted and informed Jake Gromiller was assigned to assist us. Jake was great! He was friendly and professional and took his time with us. The process from start to finish was smooth and a pleasant experience. Thank you Jake for your guidance through the process.

d
3 years ago

Recently bought a Honda Civic from Patrick and he ...

Recently bought a Honda Civic from Patrick and he was amazing and very helpful with my situation. The car had a small issue and they are so accommodating to get it taken care of. I feel like they genuinely care about their customers. Will definitely go back for my next car and highly recommend them to anyone that s looking for a new car!

M
3 years ago

I own a 2016 Subaru Forester, I've spoken with Ti...

I own a 2016 Subaru Forester, I've spoken with Tim Park many times, looking forward to working with him again when I'm ready to upgrade!! Tim is thoughtful,humble and always there to make thing right. Thanks Tim Park!

M
3 years ago

I would love to review these folks but I couldn't ...

I would love to review these folks but I couldn't even get a hold of them on the phone. I called multiple times over the course of a few days and left voice messages and never heard anything back from their service department. I cannot recommend their service if they won't even answer their phones or return their customer calls.

D
3 years ago

I had a great experience at Stuckey Subaru after p...

I had a great experience at Stuckey Subaru after purchasing my 2020 Forester in April. After the dealership was permitted to reopen, I was contacted by Jesse Ryan for an in depth orientation to the vehicle. I was pleased with instructions and the follow up. Thanks Jesse for all of your help.

Donna Cunningham
Hastings, PA

J
3 years ago

Matt Mallery & Timothy Park, our Stuckey Customer ...

Matt Mallery & Timothy Park, our Stuckey Customer Advocates, were very knowledgeable about the Subaru lineups/accommodations. They even went the extra mile and introduced us to one of the mechanics to confirm some of our questions. Very friendly, clean and the services were outstanding. Will buy again.

R
3 years ago

Walked in just shopping around for a new vehicle f...

Walked in just shopping around for a new vehicle for my daughter. I was greeted by a kind man by the name of Derek immediately. He wasn t aggressive just kind and very attentive to detail. He then led me to another great guy named Jacob. Both fine upstanding young men who I would recommend to anybody looking for a new Subaru. All in all great experience and happy I started my search for a new vehicle with them.

W
3 years ago

On December 27th, my husband surprised me by telli...

On December 27th, my husband surprised me by telling me he was buying me a new truck! He told me he found two he thought I would like and asked me to go look at them. He told me to ask for Walt Babiak. When I met Walt, he was professional, courteous and explained the different options each truck had. Upon making my final selection, he walked my husband and I through the buying process seamlessly. Buying a vehicle isn't our favorite thing and Walt made the whole thing easy! He clearly explained each step and asked if we had any questions. He arranged for us to meet with Chris in finance and checked back with us to see if anything else was needed. He even called our insurance company and notified them of our new purchase! He worked quickly to prepare our truck, e.g. bedliner, moulded mud flaps, etc. In the short turn around time we needed. When I arrived to pick up my new truck, he explained all the features of the truck and made sure my questions were answered. Thanks Walt for all you did. You made buying a new truck at John Stuckey Ford an enjoyable one!

D
3 years ago

I have driven a Subaru for 25 years. Jerry Pollock...

I have driven a Subaru for 25 years. Jerry Pollock has always taken care of my car needs. I trust Jerry and his knowledge of the cars, and his recommendations of what is the best choice for me. I was thrilled when the Subaru dealership along with Jerry was acquired by the Stuckey family in my home town. They make a great team. My experience today was everything I expected and more. Thank you Jerry and Stuckey Subaru.

M
3 years ago

Bradley Walker was extremely helpful and took the ...

Bradley Walker was extremely helpful and took the extra time to explore every possible option to accommodate my budget. Bradley was very polite and understanding. He made sure to explain all the information thoroughly to make sure I understood all the paperwork. Bradley also made sure I would be able to afford the vehicles I was looking at and truly looked out for the customer not just the dealership. By far the best salesman I have ever sar down with. I will refer him to my friends and family. After the exceptional treatment and custom service Bradley provided I will continue to do business woth stuckey ford and avoid other dealerships in the future.

L
3 years ago

Thank you to Derek Seymour for your outstanding se...

Thank you to Derek Seymour for your outstanding service in helping set up appointments & follow up to make sure everything went ok. It s great to know you can help with everything from sales to service. Highly recommend Stuckey Subaru!

k
3 years ago

I purchased a vehicle from this dealership for the...

I purchased a vehicle from this dealership for the first time in November. I will say, it was a positive experience from start to finish. My salesman Josh was very friendly and knowledgeable about the vehicle, even though it had just arrived on their lot. In fact, All of the employees at the dealership were very friendly and helpful. The whole process was very fast compared to past experiences that I ve had at other places. They gave me a great deal on the vehicle that I purchased and a very good trade in price on the vehicle I traded. I was extremely pleased with my experience at Stuckey Subaru and would recommend this dealership to anyone in search of a vehicle at a good price and is sold by a team that provides excellent service!

T
3 years ago

My experience purchasing a new Subaru Outback from...

My experience purchasing a new Subaru Outback from Stuckey Subaru was very good. I am very please with the total experience and the deal I receive. I highly recommend Stuckey Subaru and Jerry Pollick to someone that is looking to purchase a Subaru.

G
3 years ago

It was a pleasure working with Phil and the team. ...

It was a pleasure working with Phil and the team. I was ready to wait and see, but they made sure I got what I wanted. Would definitely recommend anyone to check with them when making your next purchase.

p
3 years ago

I had stipulations that I had to stick to when I w...

I had stipulations that I had to stick to when I was car shopping. When I walked in, I was not even planning on purchasing. Britt was fantastic! After listening to what I wanted and had to spend, within minutes we had a car picked. There was no pressure and no need for the headache of haggling. Spencer did a great job of laying out what I needed to know with the financing and warranty information. Could not have been happier with the experience!

S
3 years ago

I bought my car from Stuckey Subaru and had a grea...

I bought my car from Stuckey Subaru and had a great experince and love my subaru Impreza hatchback ! More recently I had to get a recall done on my car and stuckeys (Derek, Aaron, and another kind young man in sales) so kindly gave me a lender car and any issues I had they were prompt and happy to help, even after service hours sales was glad to help ! highly recommend

L
3 years ago

I popped in here a couple weeks ago to get some in...

I popped in here a couple weeks ago to get some info on what their used car inventory was looking like. Nathan was very eager to greet and help me. He was so knowledgeable and engaging. I was only there to gather info for my little cousin and Nathan made me want to buy a car even though mine is newer. Next time I am in the market for a new car I will 1000% go to Nathan for it.

J
3 years ago

Derek Seymour was ready for us when we got here, w...

Derek Seymour was ready for us when we got here, was courteous, honest, and straightforward, which is a rarity these days. He made buying a new car relatively painless. I will recommend him and Stuckey s to anyone who asks.

M
3 years ago

Stuckey Ford & Subaru is an all around great place...

Stuckey Ford & Subaru is an all around great place to work with, when it comes to buying a new or used car! I purchased my new Ford Edge from them back in July, and they have been nothing but helpful, clear down to getting me my first oil change free! They are a wonderful company to deal with! I would totally recommend them to anyone!

D
3 years ago

Excellent staff,very friendly i just recently pur...

Excellent staff,very friendly i just recently purchased a subaru from them i was working with Nathan pope and Jesse Ryan. They both did a amazing job,Nathan for selling and doing the deal and jesse for going over explaining all the functions and details of the vehicle I would highly recommend im a very satisfied customer. They both represented the company to high standards. Great job

C
3 years ago

Cathy at Stuckey Ford sold us our Ford F-150 she w...

Cathy at Stuckey Ford sold us our Ford F-150 she was superb. We always have our truck serviced by their (Top notch) mechanics. Easy scheduling for appts, Quick and Excellent service.
Cecilia DeHart

J
3 years ago

Just moved back from Alabama and realized a FWD CR...

Just moved back from Alabama and realized a FWD CR-V would be no good for PA winters. We shopped around all of the local dealers and were disappointed with customer service everywhere except Stuckey. Tim P was incredibly helpful every step of the way from our initial test drive weeks ago to completing our purchase of a Forester today. Walt in finance was equally helpful, explaining all of the financing and such. I couldn't more highly recommend Tim P if you're looking for a new car, and Stuckey has a customer for life.

S
3 years ago

Bought my SUV from this place. They are by far th...

Bought my SUV from this place. They are by far the best car dealership I ever dealt with. They are a really genuine dealer that considers the customer and they don't make you feel pressured to buy.

C
3 years ago

Pleasant experience from our first visit to gather...

Pleasant experience from our first visit to gather information on a new car to our final visit as we drove off the lot.
Everyone was friendly and eager to answer all our questions. We appreciated the extra time taken to explain the new features with which we were not familiar.

A
3 years ago

We bought an outback here a few months ago. While ...

We bought an outback here a few months ago. While there were a couple of minor issues during the process (as is often the case at dealers), the whole expirience was made much better by Tim Park. We recommend him highly.

Stuckey Ford/Subaru

Stuckey Ford/Subaru

4.8