South Motor Bmw Reviews

Charlie and Sauri are amazing!! Highly recommend. Great experience.

Charlie and Christian A + Service .
Armando our service advisor A+ Service ; he is exceptional as well with his service.
Alex Palacios was also A+ Service. He took the time to listen to our needs and recommend the additional services we needed.

Cristian Rojas has been my sales person for years. I really recommend him and this time
Charlie Lawson took time to explain the technology of my new vehicle

Charlie and oscar are the best..... this guys are absolutely amazing helping thru the whole process of the purchase....

Nick , Charlie , and Michael are a great group of geniuses !! Armando was. A great salesman in Armando . Would recommend this service to anyone.

Charlie is a genius !!! He s super nice, fun, I love him !!! I really recommend him as your adviser for technology.

Cristian is the best sales man. Go and see him ASAP.

Johnathan and jean were super helpful with our new X3 purchase

Awesome service . Thank you Pedro, Charlie, Carlos and Michael. The entire team was cery helpful.

Charlie and Nick are the best geniuses ever ! I was amazed with the professionalism and dedicated team south motors provides. Thanks guys!

nick and llanos. Super bien el servicio, people are amazing did an amazing job helping us out here getting this amazing X7. very helpful staff.

Nick and Omar , Charlie the supervisor should be proud of this team. Management did a great job performing with this team!

Had a wonderful experience with the most amazing people ever . Thank you to Alex and Charlie for taking the time to ensure I had a premium experience

Great customer service. Alejandro Morales went above and beyond expectations. Would definitely recommend.

Great dealership. Frank was a wonderful salesperson and Charlie is super nice and helpful in understanding all the technology in the cars. I worked with them and got a great deal on a new car. They go out of their way to make the customer come first, I love this kind of business. Thanks to the team there.

Anthony Angelo and Charlie Lawson were very professional and proficient with everything . We are highly satisfied with their customer service

Great experience with Francesco ! Nick the genius was amazing , went through the whole car . This dealership has tremendous patient ! Love the car, love the service , who wouldn t come here ?!

Nick and the genius department ! Are amazing !!! Charlie and John also helped me out previously I would recommend this to anyone looking for their Bmw. Love my x5

Marvin the genius walked me through everything I need to know, all the basics, answered all my questions, overall a great experience, no complaints, great service

Great experience , Nick the product spealist was great! Honestly would recommend this dealership to anyone looking for a BMW! and excellent customer service !!! Johnnie was a great salesman, great staff!!

Charlie and Pedro very helpful and knowledgeable. They helped my find the perfect care. 11/10 service!!!

Alway my pleasure they always take care of my vehicle needs with major level experts in services!!!

Always great service at south motors . Thank you Charlie, Nick, and Francisco for taking care of us. These guys will help you get the perfect BMW. ASK FOR THEM!

Nick is awesome !! Charlie the supervisor had helped me with this, Pedro was a very patient and clever salesman.

I strongly recommend Charlie & Oscar for their patience showing the new Mini features. Happy new year

First service visit and great experience working with Horacio. I waited for my car and the waiting area is very nice. They're very considerate of your time.

Charlie and Armando from BMW South motors are extremely professional and provided amazing service. Very happy with all details and information provided. Definitely recommend to friends and family.

John and Nick were great. Very patient and knowledgeable!

Charlie & Luis have been exceptional, knowledgeable, amazing, professional absolutely great customer service! Have a very positive experience with learning all the feature and functions.

Steve and Jerry in the service department have been second to none. Would highly recommend to anyone who has any issues and needs to bring their vehicle in, you won't regret it!

About to go on 3 months without a license plate, every month they just issue a new paper plate, Which I have to drive an hour out to get, and I don t have gas or time for that.

Britany, Octavio and Charlie were awesome as always . Been buying BMWs from south motors for over 20 years

Charlie and Emmanuel

Excellent service

Charlie and Armando offered the most amazing service at South BMW! They set me up in a new 2021 330i lease and I couldn t be any happier . The exceptional service is what brings me back as a loyal client . I am looking forward to my ultimate driving machine . Thank you guys for another great experience !

Nick and Llanos are an amazing team! I had so much fun with them , amazing experience here with the staff. Charlie the supervisor should be amazed at this teams capacity as well as sales managers. Great experience!

Charlie the genius is the best of the best. He is do professional and caring for people. He will do anything for you to make sure you get the vest care as a customer. Charlie is an asset for the Bmw company and I only keep returning to this dealership just because of him. Thank you so much Charlie for your dedication and the well care you have always done for me, looking forward to seeing you in 3 years after my lease ends. Thank you so very very much for your services

Charlie and Frank were awesome, super nice and taught me everything about the car.

Charlie and Frank are absolutely amazing !! I bought a BMW Z4 2020 and they showed me everything about my car.. I m so happy!! Go talk to them if you want a bmw !! <3

Carlos and Johnny are the best and I ve been going to Johnny with my past 8 BMW s!! I love south motors

Had an incredible experience with Charlie and Michael Barret. They were very helpful and knowledgeable on the product. Highly recommended to all of you

Charlie, Alex and Leo were exceptional with their service . They went above and beyond . Thank you for the kind service .

Charlie, Jean and Fanny were fantastic, thank you for everything

Nick it s amazing !!! I would recommend this dealership , Charlie was a fenomenal supervisor !! Hunter was an amazing person amazing genius !

Amazing experience with Charlie the tech guy and Francisco the sales advisor . Charlie sold us on the vehicle . He showed us the self park feature, the premium sound system , and the premium package the vehicle had. I congratulate these guys because they are knowledgeable and professional with their service.

Nick was fenomenal ! Michael Barret was amazing , Charlie from the genius department has a very reliable staff to be proud of , great job BMW great representation !

I purchased a 2020 X3 and excellent service was provided by the salesman Johnnie Tomlin and especially the Genious Jonathan Perez!! Very satisfied with my purchase.

Charlie, Francisco & Mike thank you so much for the amazing service!

I will recommend to my friends and family!

Again, thank you

Staci

This is our 3rd purchase of a BMW vehicle. Johnny is the absolute best. We keep coming back to Johnny. Marvin was excellent in his review of the vehicle.

Carlos, Nick and Jean were fantastic to deal with, they made the buying experience very pleasant. Look for these guys to help you.

This place and people were Awesome, specially Frank and charlie. I really recommend south motor bmw. I would. Definitely come back here!

Charlie was fun and knowledgeable on the BMW. He was energetic and really showed his passion. Thank you South motors for assisting us with everything . We love our new BMW!

Tony in the service department is really helpful and always friendly. He goes above and beyond to ensure a smooth service experience and to accommodate social distancing during drop off and pickup. He is also extremely knowledgeable when it comes to the vehicles.

Charlie is the best . He solved all my technical issues on my BMW . He really knows his software . I tried so many people to help me and he by far was the one who solved it . Thank you .

Charlie and Saury, great service today. I am very happy with my car.

Nick and Michael are the genius !! Amazing service !!! Brit would recommend this dealership to anyone and everyone coming to get a bmw .!

Carlos, Nick, and Jean were the best. Great experience I am so happy!!!

Charlie and Francesco are awesome. Excellent service and fast

Charlie and Emmanuel were great in their service. We were taken care of immediately upon arrival. Great overall experience.

Charlie Lawson, Nick Segrera, Frank Garcia and Leandro Cicero were exceptional and professional . The best service I have received from any dealership experience . They are knowledgeable and amicable . Process was easy and fast! Love my new X3 !

I had a wonderful experience. I came by on Saturday to test drive a car, it's my first car purchase so I kinda didn't know what to expect. As I was about to leave another car caught my eye. I didn't have time to test drive it, so Francesco gave me his card and said he would be in touch. We made arrangements for me to come see the car again on Monday. Now I am home and the car is in my driveway! Francesco was amazing. He answered every single question I had, he walked me through the process, he made sure I was taken care of from start to finish. He was very kind and helpful. Seriously, if you want a car come here and ask for Francesco. I'm so grateful. Also, the "BMW Genius" I was matched with, Jonathan Vega was also super great. He talked me through everything I needed to know about the car and said I could reach out to him anytime I had questions. Amazing customer service!
I docked one star because of the actual financing portion of my purchase. The man in that department was really awful and honestly sexist. He intimidated and bullied me into purchasing the maintenance packages. I wish I wasn't alone during this portion of things because he made me feel extremely uncomfortable. I know if I were a man he would have treated me differently. I won't write his name here because he seemed like the type of person who would retaliate. He has my name, address, and work information and I'm filled with anxiety about it. I'm going to see if there is some way I can report him. If you're a woman, please don't complete the final portion of your car purchase alone. Bring a man with you. I'm sure some of the other men there were great, and it's unfair to them saying this. But if there is a chance you'll sit with the one I'm speaking with, it will ruin your entire purchase.
I was shaken up after everything was finally done, I couldn't even be excited about my purchase. I'm thankful that afterwards Francesco helped calm me and apologized for my experience.

Johnnie Tomlin was great , nick the genius was great as well would recommend this dealership as a whole from the staff , to finance , to sale. Great overall 10/10.

It s a pleasure to come to this BMW Charlie is great explaining everything you need to know on the car your buying, very professional.

Not only is Braman charging $40 less, during these hard times with Covid, this service manager was rude, dry, and unaccommodating. I explained to him (Tony) that many of us are out of work and I could really use the help with him honoring the small difference and his answer was flat out, "Sorry NO!" I then called back and asked for a different service manager, his answer was, "I may not be able to do the whole $40 but I will help you out". Seriously BEWARE OF TONY. He does not care to service the customer as much as he cares to enforce a full price oil change.

Cristian Rojas and Charlie were the best in service . Highly recommend them

Highly recommend Charlie and Nima . They are professional and customer oriented

I had a good experience buying a certified used BMW, however after reviewing the paperwork once I got home I realized they added a number of 3rd party services that I explicitly had declined... roadside assist, gap insurance, etc... all in all they added about $1200 to the purchase price. I came in on September 28, 2020 and met with Mike Rodda and he apologized and drafted up the cancellation forms. I signed the forms and they said it takes about a month for the refund. Ok fine. It's now 5 months later, still no refund, and I find that the dealership never submitted the paperwork until I followed up in December, and now Mike won't even respond to my emails and there is no refund in sight. I am beyond disappointed with this dealership and would avoid at all costs.

Had a wonderful experience with both Nima and Charlie . They took their time to go over the entire vehicle

I would like to leave a Positive Review for Stephen Robertson one of your service writers.
I have known Stephen for probably fifteen years now and he has been my service writer from when I leased my first BMW 645. He is by far an absolute gentleman, courteous and compassionate in understanding what a customer needs. He is very knowledgeable of all the models BMW offers and knows how to get the problems fixed efficiently and fast. He takes pride in what he does and he is a great asset to BMW South Motors. The company is lucky to have such a fine employee. When I make an appointment with him he always gets me a loaner and accommodates me any way he can. Whatever the problem is or service that needs to be done Stephen gets the job done in a timely fashion. He is one of the reasons why I keeep coming back to BMW South Motors.

Thank you,

Stephen.A.Mandell
Long time customer of BMW South Motors

I ve been with BMW for a few years now. I have never had any complaints. From the beginning of the process with my service advisor Xenia to the tech Mario. I am taken care of on time with my appointments and Xenia keeps me updated on my car. South motors always provides me with a beautiful loaner. One thing I like a lot is that the tech Mario is very professional and keeps me updated With what is going on with my car. He even gives me advice of how to maintain my car the proper way. This means a lot when the company looks out for you in every aspect. Great customer service. I definitely recommend South motors to anyone reading this. Thank you for your help!

Phenominominal service with Charlie and Tony .
Michael in finance made the process nice and smooth

Johnathan and Nick were super helpful with our 7-series. Nima was great as well.

Had an excellent experience with Armando and Nick. Came back today for an Encore with Charlie and he was very helpful. This dealership made me feel comfortable since they were following guidelines for the Covid 19. 10 Stars!

Great experience today purchasing my new car... thank you Francisco Llano for assisting us with the sale and Charlie Lawson for teaching us all about the new car and how to use all the gadgets it comes equipped with. Best team!!

Everyone was very patient and professional . Charlie was informative with the explanation of the vehicle . Alex Morales was helpful and I am very great full with his service . Lastly I wanted to thank Alex Palacios for helping us through out the finance . Everything was a thumbs up !

Charlie was exceptional and knowledgeable , I enjoyed the delivery. Pedro canas who was the salesman was amazing . Go see them

Loved the energy and enthusiasm at this dealership. Charlie L was very detailed explaining the BMW as we tested put the X series. Omar C and Octavio D were patient and listened to what I was looking for . Lastly, thank you Fanny for making the finance process easy and understanding . Highly recommend them to you !

Frank G. made the process smooth and painless and was a true professional, car was ready when we arrived. We dealt mostly through email and finalized a deal so in dealership time was cut down. Our BMW Genius Nick was extremely helpful on the test drive and with learning its features.

Thanks Tia for a timely and great service experience! It was also great to know that a technician with 35 years of experience at this dealership serviced my car!

when it comes to servicing my car I only take it to South Motors because of a the great service I always receive from Tony, service advisor, and Mario the tech. I took my car with an issue to another bmw dealer and they did not locate the issue. Took it to Mario who was recommended by a friend and he resolved the issue. Have not taken my car anywhere else since. I even bought my second BMW there because Mario recommended me a great sales person.

Great service and very consistent with product knowledge . Thank you Robert Hunter amd Charlie Lawson. Made pur experince memorable and unique . Happy with my new purchase !

Very professional people.
Chris Manning made our experience very smooth and painless.
Charley made sure that we knew the tech details of our new car.
Will recommend them any time

I had a great experience at south motors. Marlon, thank you for helping us find the perfect vehicle . Charlie did a great job explaining the car. Thank you Mike Rhoda for helping make the finance super easy .

Charlie and Tony were great today, they made the process of getting my first bmw so easy , they were very nice and helpful if you re looking to get a new car definitely go see them !!!

Great experience here with Weber , was a very patient salesman , very genuine Genius named Nick was very professional , talented young man , a good representation to South Motors and also BMW, following up with Charlie which is an amazing example and supervisor for this department.

Jonathan, Armando, and Gonzalo were excellent helping me out with my new pre-owned car!! Jonathan was very friendly and knowledgeable.

Thank you Nima and Nick - great service. Both answered all our questions and explained every little detail. I would definitely recommend both. The personnel at SMBMW is great.

Charlie was of great help to my mom and I. He took the time to show us everything about the vehicle we wanted. He was very kind and attentive to our questions. Overall, great experience that I would definitely recommend to anyone!

The service of South Motors is outstanding. Horacio, the service consultant is very educated and has full knowledge not only of the car service but how to provide an excellent customer service . Everything my car needed was done In just couple of hour.
Horacio, thank you very much for raking care of my car.