For over 10 years I have entrusted my car services to Ivan Jimenez. I cannot think of a better person. He is courteous, knowledgeable and very attentive to ones needs. I have not only experienced it myself but have seen him interact with others. You can always count that he will get the work done on time.
Thank you Charles and Johnathan for helping us with the test drives and selections of vehicles. These guy know their BMW product . Omar was helpful and patient through the buying process . Enjoyed my visit and I look forward to my new BMW.
Just a perfect experience at this dealership. Charlie and Nima went above and beyond . Highly satisfied !
Charlie was amazing a great resource for your new BMW. he s the BMW GENIUS who will help you get to know your car. Super knowledgeable. Make sure you ask for him it ll make all the difference in the world.
Charlie was very nice with us and very professional. I recommend him 100%. I love this place!
Nick and Jonathan are a great duo of genuiuses !!!! Oscar was a great salesman ! Eouls tecommend this dealership anyone in look for a bmw!
took our BMW for service and Advisor Hydhe was excellent took his time to explain the procedure and made us aware of tips on how to take care the tires of the vehicle. good asset for south motors, Jon
Charlie and Francesco were great! They made the buying process really easy!
We love Charlie and Armandos exceptional service . They treated us with care and knowledge . Thank you for the amazing experience .
Charlie and Armando were amazing today. great service
Charlie was amazing. There are not many people that have such energy and enthusiasm and are truly customer focused. We need more people like Charlie in the world. He is bright , articulate and and great at his job. He exceeded my expectations on every level!!!!
I had such an amazing experience buying my car at this dealership. Armando who helped me did an amazing job and the genius Charlie has helped me with my car. I ll definitely come back!!
I have to say that BMW did the smartest thing having a genius team! Charlie, Johnathan, and Charlie were all so helpful and knowledgable . They took the time to show me the BMWs. Didn t know I could get this much help. No dealership has this type of service . South motors should be proud they have such assets .
Charlie and Pedro were great , love their service and genuine personalities . Will go to them anytime .
Great experience here with south motors bmw , nick was an amazing genius , overall !!!
Charlie and Pedro were nothing but friendly and extremely knowledgeable in explaining all car functions and details. BMW South is very fortunate to have these two employees which represent BMW South in an exceptional way. I highly recommend both of them to anyone who s looking to purchase a new BMW.
Charlie was thorough explaining all features and functions of the BMW
Charlie and Armando were very helpful in assisting me with purchasing my brand new bmw. Charlie was a tremendous help in assisting me with the tech part of the vehicle I recommend you go see these guys specifically when your purchase your car the were the BEST
Charlie and Omar were amazing! Our new family dealer for our cars!
BIG THANKS to: Martin, Angel, Nima & Nick for the great experience. My family and I have got many cars here and will definitely come back!
Worth BMW dealer I ever seen. Did not fix the problem, lied about it, did not wash the car and return car with all the protection used by the mechanic. Try not to go there.
Mike the genius was very informative and easy to communicate with. Frank the client advisor was easy to negotiate with and got me a great deal. Overall a pleasant experience.
Charlie and Alex are proficient and profesional. They help you find the perfect BMW. Good service and treatment .
Charlie and Luis were amazing helped me so much would 100% recommend
Camille the genius did a great job, very attentive! Emmanuel did a great nov as well and knew everything!!
Had an emergency situation of a bent rim. Tia got it all done, kept me informed along the way and secured a loaner for us--even though we live 150 miles away. Great service; fixed when they said it would be done. You guys got it going right.
Charlie, Armando & Fanny were absolutely amazing and extremely professional when it came to getting my car! They helped me to absolute fullest and were absolutely wonderful 10/10 highly recommend!
Charlie and Pedro are the best! The most amazing customer service and they are truly experts and go above and beyond to help you.
Nick , Camille , and Jean. Great experience ! Very clear the whole process to this. would love to come back.
Excellent service from Charlie and Francisco Went above and beyond to make sure I was happy with my new car. 5 star service for sure !
Leo was great a salesman , Michael and Nick the genius was amazing ! Would recommend this dealership and this experience ! Great overall experience , excellent customer service !
The service with Charlie and Robert H was excellent. Proficient and patient.
Been going to South Motors for over 3 years to service my 328i and I have no complains. Tony Marquez has always been my service advisor and his knowledge and customer relations skills are excellent. He gets my vehicle in and out quickly and makes sure my service is always top notch. If you get your vehicle serviced there, make sure to ask for Tony I'm sure you will not be disappointed.
Charlie and Alex: great service would totally recommend buying a car here with them
Nick was an amazing genius with Charlie , the department. Amazing experience love this dealership. Armando is a great salesman.
I had a great experience with Charlie and Armando. They are attentive to all details and very knowledgeable. Everything went so smooth and easy. I will always lease here.
Forget this place. Any after sale customer support is nonexistent. I have left multiple voicemails even spoke at length with customers service who promised somebody will get back to me. Multiple calls and three weeks later, nothing. Unless you make them money forget trying to get any support. Very dissapointing.
Charlie and Emmanuel are the best! I loved the vehicle presentation and the service .
My service adviser - Daniel F. Davila (Assistant Service Manager) provided superior service. I would recommend him highly.
Frank and Nick ate great geniuses . Charlie the developer should be proud of this team. Genuine service ! So passionate about their job. Michael the genius is following great foot steps!
Charlie and Francesco made the experience extremely smooth and enjoyable!! Highly recommended
Nick was an amazing genius !!! Charlie was a great genius as well. Armando the salesman was great! 5th bmw ! Great experience at this dealership !
Cristian Rojas and Charlie Lawson are informative, nice, and very knowledgeable . By far one of the best experiences we have had .
Great experience here at South motors bmw! Frank the salesman was amazing , the geniuses that assisted me Charlie and Nick did a fenomenal job in doing every thing make sure every detail was as expected.
Nick is amazing genius!! Charlie the supervisor should be proud of this team. Llanos was a very patient salesman !
Charlie and Jean Pierre were great: very helpful, patient, and detail-oriented. Great experience!
I have been working with the Genius team members Charlie and Nick. They have helped me through every step finding me the perfect X3. I got the vehicle I wanted and thanks to Omar, he made everything a breeze. This was definitely the most informative experience I have ever had.
Charlie and Francesco were great and provided us with a superb personalized treatment. We are loyal BMW customers and keep coming back to South BMW. And now you know why.
Charlie Lawson and Luis Tablada are true professionals at South Motors. The customer service is beyond my expectations . They were nice, knowledgeable , amicable, and made us feel comfortable through out our experience . Never knew there was a genius program where they show you in detail all the features and functions of the vehicle . Never have gotten the attention like these guys. I highly recommend them to you . Go see them !
Thank you Oscar, Nick & Charlie for the best experience !! In love with my BMW X1
Omar cruz and Charlie Lawson amazing service ! 10/10 recommend !!!
Nick and John are a great team !!! Tony was a great salesman! Charlie the supervisor should be proud of this team!!
Always great customer service from your service manager Tony!!! He always makes sure I leave happy when taking my car in for service, fast and efficient. Best worker at BMW south motors!
Thank you Charlie! Armando! And Martin!
Best buying experience by far! Thanks!!
Hyde in the service department is a really nice guy. However, beware of this dealership. Worst BMW I ve ever had to deal with. Overcharges, most employees are extremely rude!
Do yourself a favor and call Braman BMW
Nick and Mike and Emmanuel are a great team, very detailed staff would recommend this dealership!
Today I went to the your dealer to get information in getting a X3 M package aproximatelly at 2:30 pm talked to the receptionist to get a sales representative. Around her was approximately 5 sales people (sales team) talking to each other and not checking the customer waiting . I she ask me for the information I wait approximately 15 minutes waiting for somebody to take care and show me the car.
I asked the receptionist twice to get me somebody to help me in . And nothing . By the end decide to approach her and tell her I waited for 15 minutes and nobody attended me . I went to land rover after that checking the VELAR really nice car . The attendance and sale people much better than you guys . Don't understand how you still in business if you don't care about customers. Ended up leaving with nobody showing me anything. REALLY BAD the way you approach business
Tony, Mike and Charlie and Jorge were amazing and made my purchase at South Miami the best experience I would highly recommend them for your next purchase.
Charlie and Jose great service . Very knowledgable and attentive
Emmanuel and Nick the genius , great experience ! Everything was fine , great service , nick the genius was very patient , very intelligent young man ! My car was very clean , and detailed would recommend!
Charlie was very nice and determined , and Nick the genius very passionate ! Great duo would recommend this dealership , love my x4! Michael Rosado was in the back seat also giving amazing recommendations !!! Oscar the salesman was an amazing peaceful and not pushy !!
To start off, this is only for one individual that I had an interaction with, Gonzalo in the service department. I recently purchased a 2020 X7 and had the appearance package applied to my purchase. I called in to bring my vehicle in for this service and specifically started that if I dropped the vehicle off, I would need assistance with using a loaner until my vehicle was ready. At no time did I get notified that this service was going to take one hour and thirty minutes. When I arrived I was helped by Mike in the genius department. I let him know that I would need to get a vehicle to while my X7 was being serviced. He took me back to the service department and Gonzalo was the person that he went to. I accompanied Mike during this conversation with Gonzalo. At no time did Gonzalo make eye contact or speak to me directly. Mike expressed to him why I needed a loaner, and Gonzalo continued to ignore the fact that I was standing right there next to Mike. Gonzalo s response was No without explained his Decision to me. It s disappointing that this is the kind of service that I received when I come in to BMW. It was a total inconvenience for me to leave work and come to take my vehicle for service. Needless to say, I will not be interacting with Gonzalo ever.
South Motor BMW service the best. My service advisor is Danny Davila professional, friendly and knowledgeable.
I would not go anywhere else.
In addition got extended warranty Ileana was very professional
and knowledgeable. Really cares about customer service
Thank you
The genius team is awesome ! Charlie and Nick are your tech guys! They know everything about BMW and all the technology . They assisted me this week and made it easy to buy my BMW. A special thank you to Omar and Leandro . Made finance an easy. Overall this dealership is there to help you get into a new BMW .
Coming from a Mercedes to a BMW for the first time . Leandro and Fanny were excellent. I love my genius Charlie. He is so good that I loved learning my new BMW.
My family has been buying from South Motors for 16 years and we keep coming because of its amazing sales department and genius staff. Fransisco, Fernando, Freddy, and Charlie are amazing and always ready to help and give you a great deal on your vehicle. They are very knowledgeable on the car specs and are willing to negotiate a great deal for the car. That s why we keep coming back! Great staff and sales department overall!
I would like to take the time to recommend Steve Robinson. Steve kept me apprised of the status of repairs to my vehicle with such professionalism. Steve is a true asset to have in your employment and i will recommend him to all my friends both personal and professional.
I had a phenomenal experience . Thank you Javier De solar for always helping me in the past. Francisco and Charlie were amazing with the product presentation and the process . Everything was very thorough and organized. Thank you Octavio Diaz for always being #1 in customer service .
Charlie and Jean are the men! If you want a BMW don t hesitate coming to South Motors BMW!!!
Charlie Lawson and Pedro Vanas delivered exceptional customer service . Professional and efficient. Go see them !
Great service , great people and customer service , our service advisor Christopher is very well informed and always keep in touch with us about any updates on the vehicle. Thank you Christopher.
Nick was a fenomenal genius , Oscar was a great salesman. Love this dealership experience , was properly washed!! very detailed.
The service is just amazing ! A big thank you to Octavio, Francisco and Charlie . They always go the extra mile to ensure I was assisted with the perfect experience . Highly recommend their professionalism !
William Acevedo was my service advisor at Souths BMW in Miami, Florida. I am a customer in another part of the country but William provided service as though I had been a customer at Souths for a long time. He was very attentive and efficient. He provided a loaner since my car needed to be in service for an extended period. He kept me abreast of the service needed and it was accomplished as promised. I was very pleased and am a Souths customer now as needed when I am residing in the area. He is a credit to the management at Souths BMW.
Charlie and Oscar provided excellent customer service highly recommended.
Charlie and Emanuel went above and beyond. very professional and knowledgeable. this is my 2nd BMW and I love it!
Johnnie and Charlie are both very Professional and knowledgeable and very easy to deal with. would definitely recommend both of them
Omar and Charlie are the best. I had a great experience. I love my new car
Charlie Webber and Joe Canaves offer great services,
Very Happy with my Purchase!!!
Nick and Omar are great ! Would love to have this experience again with anyone. South motors is the place to go.
Great attention, friendly staff and quick service! Highly recommended. :)
Nick and Weber are great !!!!!! Love my car , nick went through everything and connected my phone on Bluetooth !!!! Love my sound system !
Frank was an amazing salesman , Nick the genius was honestly outstanding. would recommend this dealership, very trustfull staff " the car was cleaned to perfection. Nick and Charlie are great!
Oscar and Charlie are the best! They went above and beyond and made our experience memorable . We are highly satisfied with south motors !
Hamid and Charlie gave us great service with the purchase of our new BMW 5 series.
Nick and Charlie. Thomas was an awesome !! These geniuses are amazing as well. Lovely and genuine service.
Charlie and Louis are the very best. Awesome experience!!
I've been to several BMW service departments over the country and overseas and I have received good treatment, but in South Motors I can tell you they make feel safe to handle over your car. Their tech Mario took care of my car like his own, the amount of expertise and knowledge have me for sure coming back for any future issues.
Luis made the purchase experience really easy. I would also like to thanks Charlie for guiding me through every step on my BMW.
Armando and Charlie were absolutely a pleasure to deal with, I would highly recommend this dealer!!
Charlie and Omar are the best! Very knowledgeable and professional!
southbmw.com
