charlie Lawson and Thomas Dipietro were excellent ...
charlie Lawson and Thomas Dipietro were excellent and professional. They went above and beyond
charlie Lawson and Thomas Dipietro were excellent and professional. They went above and beyond
I had a great experience at South Motors BMW because of your service technician, Mario. He was very knowledgeable and helpful in getting my car back to me and running great. Would definitely recommend him to work on all of my friends cars at South Motors. Well worth the drive.
Charlie , Francisco and Mr. Octavio Diaz were excellent with their outstanding service .They were all very kind and professional
So came to BMW and Charlie and Francesco helped me out so much I m getting me into a 2019 430i super extremely happy with service was able to help me get out of a 2018 bmw that was giving me issues. Really appreciate them fully recommend you all come get a bmw!
Charlie Lawson and Jose Pupo are the best in the business. Smoothest process when purchasing a car i ve ever had. Charlie is a master at explaining all of the vehicle features. Simply the best.
Charlie The BMW Genius is proficient and profesional!
He showed me the BMW app and easier ways to transfer navigation addresses . The tutorial was easy, energetic and fun.
Charlie and Armando are THE BEST!!! They were amazing from beginning to end!! We love them!! Will return for them every time!!!
I bought a 2017 530i 2 weeks ago (my 5th BMW). The Salesman was awesome but the car gives some issues since the first minute I left the dealer.
1. Low coolant - temperature goes high - loose hose leaking coolant. I had to comeback the next day to have it fixed, driving from West Miramar to down there (60 miles round trip)
2. Since yesterday the AC stops working during a 2 hour drive while it was excessively hot in a car with 9k miles. I am beyond upset. Went back home to pick up my X5 to go back to the location I was going to.
Nick Emmanuel and Mike are awesome!! Good team love my 3 series!!!
Very happy with Frank and Charlie s service . Manny was great helping us turn in our lease . Charlie was very special because he made the experience so much fun and energetic. We highly recommend them to all our friends and family . I love south motors BMW !
Jorge was very professional and made sure our buying experience was superb. Luis took the time to explain and answered all of our questions. Charlie was a great help in explaining ever detail of the car. He actually made it an enjoyable experience.
Charlie Lawson and Michael Barret know what they are doing . Michael made the process as easy and simple as possible . Charlie made it even better explaining all the features of the BMW.
Nima and Charlie are excellent sales rep n BMW Genius, respectively! Both are customer n people friendly n know their crafts! Both are superb at what they do! I am very happy in obtaining my new 2021 BMW through them!
Charlie was amazing helping me and my family with our new car.
Charlie gave excellent customer service...makes you feel part of the family!
Nick and Alex are great people Charlie greeted me. Would recommend this experience to anyone.
Frachesco favorite car sales!! & Charlie Excellent service! Thank you
Service department is really slow. It takes forever to change a tire.
The team at South Motors BMW had gone above and beyond to help me with the problem I had with my X5. The Service team made sure all my demands were meet and the Sales team provided and excellent Support, especial thanks to Anthony Angulo for your dedication
Thank you Charlie Lawson and Tony Marquez for helping us with our new BMW experience. Very please with our visit. Highly recommended individuals. They will resolve the problem for you quickly and efficiently!
Charlie and Robert were the absolute best! What BMW Geniuses! Professionalism and Responsiveness A+++
I had the worst experience purchasing a Certified Pre Own at South Motors BMW! From the moment I walked in, I was greeted with a look on what car I look I can afford rather than the car I was looking for. He was unaware that this would be my third BMW. I still proceeded because I had found the CPO color/model I was looking for. I gave a deposit on the car and during the financing stage, I noticed the price was higher than the price negotiated. I refused to sign until I spoke to the manager. The manager denied the negotiation & was unable to provide me written confirmation of the signed negotiation document. When I asked to speak to the GM, they then proceeded with telling me the car (which I had a deposit on) was sold. This was the fourth time I had gone to the dealer to purchase the car- previous 3 times the salesman, Christian, told me it was ready when indeed it wasn t the first time it was pending certification, the 2nd/3rd time there was pending cosmetic damage to be repaired, and although the car still I had a scratch I proceeded with purchasing the car the 4th time. And I had to go back a 5th time because 2 weeks later they still had not returned the deposit. Beware of what you negotiate! Do not waste your time here & take your business elsewhere where you are valued as a customer!
Charlie was exceptional . We rate him a 20/10. He makes you feel comfortable with the innovating technology the BMW has. Armando R is also a true asset to this dealership . Thanks a million !
Thank you Charlie , Britany and Danny for your exceptional customer service ! They were very helpful and friendly !
The Service Department at South Motors BMW is excellent. My service advisor, Gonzalo Sosa, who came very well recommended, is great. This was my first time there and I'm totally satisfied with the quality of service and great customer service. Thanks Gonzalo!
Charlie and Christian are amazing prices was smooth and easy great experience.
Went in for bulletin BMW had sent out and South motors took care of me before my warranty ended. Representative Hyde Cuevas took great care of me and my car. Highly recommend him and south motors BMW
Camille from the Bmw genius, was Very knowledgeable on the new car that I've purchased. she was extremely thorough and detailed In the explanations of the features of the Bmw. Thanks again.
Charlie was amazing! He made our learning experience easy. They are so profesional and proficient
Charlie and Omar where knowledgeable efficient and great to work with
The service in this place to my car has always been excellent. They are friendly and efficient. Many thanks to Horacio for assisting me with patience and professionalism. Highly recommended!
Best Genius team at south motors . Charlie and Nick were super helpful and knowledgable on the tech and models. No pressure or sales pitch. Go see them if you are interested in buying or leasing a BMW .
Nick and Charlie, is a duo of genius!! Would recommend this place. Love my new 4 series . Thia dealerahip ia humble.
Charlie and Christian were fabulous. Thank you for your help.
Big props to Charlie and Chris Pagan! Efficient service with a smile! My first time here will not be my last. Thank you for the kind hospitality.
The service was amazing! The whole team really makes the difference for the customer. Charlie was He took all the time to explain every single detail of the car, he help us tried all the functions and with the best attitude! We really loved the test drives with him. Talib was also wonderful, he showed us all the options and help us take the best decision. It was a pleasure to be with them and get our new car :)
The whole process of leasing of the car was seamless with Marlin. Then Johnathan the BMW genius was super great in giving us a tour of the car and it s functions . Awesome experience !
Charlie and Francisco are exceptional with their customer service and attention
Nima and Charlie are amazing . Profesional, proficient and amicable. Highly recommend them !
Exceptional customer service by the very best Charlie and Robert . Highly recommend them !
A shout out to my Mini adviser MARIO CARVAJAL. To his credit, he made certain to list the few issues re: my wife's Mini inside of the dealership and then went outside to the car to review the issues. Lastly, he re verified the issues when he read them back from the repair order to me. Good news is that when I came to pick up the vehicle, everything was addressed and repaired. THANK YOU MARIO!
Was treated fair from the beginning to the end. Didn t have to hassle for any deals. They were able to find the vehicle exactly that I was wanted. Armando (sales guy) helped me every step of the way. His customer service was excellent and recommend him 100 percent. Super happy with the service I won t ever go anywhere else.
The genius team is phenominal at this place. We came last week to look for x7s and Nick was proficient and helpful getting to know the vehicle. We took delivery today with Charlie and he showed us the BMW connected app and profiles. A special thank you Frank for making the process at ease. Highly recomend them to you ! Go see them!
Nima and Carlos have been so awesome and helpful in getting me in my new BMW 330!!!
My service representative Steven is the BOMB.
He communicates well and explains things in such a way that makes it easy to understand.
Pedro and Charlie have always been amazing! They always go above and beyond to facilitate my car purchase experience. I could not be in more capable hands.
Nick and Charlie are great people. Very loving people and crowd. Luis the salesman was great. It was genuine service , I would love to come back and get a bmw.