South Motor Bmw Reviews

Charlie and Johnny were amazing! Very helpful and knowledgeable about the 2 series I purchased. Would highly recommend!

This dealership is proficient and professional . Thank you so much to the tech guys Charlie and Nick . They sold us on the vehicle with all their wealth of knowledge . Thank you Frank for making the process smooth and easy .

Johnnie Tomlinson was the most outstanding sales person and made our experience incredible. Charlie Lawson Made sure I left the dealership totally comfortable with my new vehicle. Just a wonderful experience

Robert Hunter, Charlie Lawson and Leandro Cicero were excellent . The service was exceptional . Charlie the genius was very thorough and knowledgeable explaining the new technology .

For the BEST service experience, please see Mr. Steven Robertson! He has great communication, and people skills! Definitely 10 STARS!!!

Had an amazing experience with Francesco and Charlie . They were very helpful and knowledgeable . Process was smooth and easy . Highly recommend them to all of you

Charlie and Oscar were AMAZING!!! Both had great attitudes and really helped out in every way they could. I am extremely HAPPY with their service and BMW! I cannot express my gratitude towards them!

Nick and Frank are extraordinary!! Charlie the genius supervisor should be amazing. I would recommend this dealership! Amazing service here at BMW.

Robert did a great job throughout the buying process and Charlie was very pleasant to be around because he speaks to you like a close friend and is very knowledgeable about BMW.

let's talk about exceptional customer service. MARIO went above and beyond what I expect., The level of knowledge is excellent also Very friendly. If you are getting your car serviced at South Motors BMW, ask for Mario. You won t regret it!. He is the best!.

Alex and Charlie were awesome they set me up for success. Definitely recommend.

Had a great experience, My salesman Jean addressed all of my concerns and questions and was very patient when I was going back and fourth between which car I wanted.

Charlie and Armando were very patient in getting my financials processed and teaching me the new technology in the car. Call them!

Nick and Charlie , Nima and Marlon are just a great staff! A great brand to a great dealership and a even better staff! Got in here fast , and secure !!!! Love this experience !

My wife and I have been involved with South Motors BMW whether we are leasing, financing or simply having it vehicle serviced. I would like to specially recognize Armando Rodriguez, our Client Advisor, and Chris Pagan, our Service Advisor.

We are now on our third BMW with Armando since 2013 and Chris is always our choice when selecting a service advisor. Both individuals demonstrate the qualities expected of the BMW industry making every experience feel more family oriented with their approach as opposed to dealing at arm s length. Armando and Chris both demonstrate extensive experience within their respective fields and are simply a pleasure to work with whether it be a simple question, vehicle issue or just shooting the proverbial breeze about life and M cars. Their charismatic approach makes them essential personnel to the South Motors Family as they provide a very comfortable atmosphere as we all understand the stress associated with leasing, purchasing or servicing a vehicle. I highly recommend you challenge them to provide you with the same professionalism I have encountered over the past years. I m certain they will meet and/or exceed your expectations.

I called for a tire replacement , my tire was damaged by a nail and when I called in, I didn't have my road hazard Insurance information. My service advisor Hyde jumped on the case and called me back later that day with all the information that I needed and made arrangements for the tire to be replaced with a new tire.

I was in and out around a hour, that was good timing and Hyde delivered what he told me he could do !

Armando Rodriguez is a pro. His attention to details and service is great. Charlie - The Genius guy is great too.

Armando and Nick were amazing through out the process ! Answered every detail and question , very thankful !

Charlie , nima and Mike were extremely helpful , professional and Friendly , very pleased with the service today!

Charlie and Francisco were awesome today. Now I know how to use all the fun toys on my new car

I just leased a new 430i grand coupe from Charlie and Pedro and the experience could not have been better. I have been a BMW driver for 11 years but this is the first time I do business at South Miami and it is by far the best car purchase experience i have ever had. Pedro was extremely helpful and efficient and Charlie knows so much about these cars that I m convinced he was German in a past life!

Thanks South Motors!

WORST experience I have ever had at a dealership. My lease of 1.5 year got a check engine light, that's quick... Brought it in and had made an appointment. I was waiting 1 hour before some1 saw me and another hour for a loaner. I saw people that were there after me leave before and get into bigger cars. I finally get the loaner and it's a Mini. I'm 6'2 260lbs. I never drive small cars, but after waiting for so long I had to get back to work so I just left (uncomfortably as my head was almost touching the roof with seat all the way down) I parked as I always do and a parking stop lifted the bumper out of place.. Shows me Minis are POS cars and bmw wants me to pay for the damage which I understand..and I have to use their auto shop but after the terrible treatment that will be the last dime they take from me.. AVOID SERVICE...

Armando was great salesman. Very patient . Good service overall !! The genius group is amazing ! Michael the genius made sure the car was perfectly clean , Camille spoke to me during the sales process and Nick with the last touch did everything I expected from a brand like this.

Jonathan, Charlie, and Jose were super helpful. I appreciated the positive attitude and knowledge!

Charlie and Luis did a great job getting my daughters first car. They made everything painless and had me in and out there very quickly!

Positive experience with the tech team Charlie and Nick. Both of them are knowledgable on all the gadgets and features of a BMW. Go see them !

Charlie and Pedro helped us and were very useful! Charlie was so funny and informative with his service to understand the new technology the car had. Pedro was very helpful with choosing the car!

Pretty Awesome service ! First time in this location and all of the staff was exceptionally helpful . special thanks to Tony Marquez , for helping me with my car service and directing me in the right way for the best outcome for my car! Would recommend to all .

Charlie and Omar were Amazing, so helpful and grateful with everything I needed , the wait was very long but they made it easier and better...
Can't complain, super stars !!!!!

Oscar , Charlie ame Alejandra are the best ! They went above and beyond beyond to make sure I had a premium experience . Everything went better than I expected .

Excellent customer service. So happy I purchased my vehicle here!

My experience is with the service department, every time I take my car for any routine service or major service, they always make feel protected and taken care of..... my car has a extended warranty and my service advisor does anything within his power to ensure my car is always receiving the best of the coverage as possible. His name is Danny Davila he is the best! Explains in details anything that I need to know about my 750 ......

Charlie and Robert were awesome in the car buying process. Will be coming back again!

Nick was a great genius ! Would recommend this deal her soon. Francesco was also heavily involved !

Charlie and Frank are the best! They both made my experience in getting my first BMW amazing and easy.

Charly and Robert have been amazing! I m very happy with the whole process, that has been very smoothly!

Charlie and Frank gave me excellent service.
Great experience.

Emmanuel was great , Charlie the genius Gave me an experience . If I could I would put a 10 stars. I love this experience. He was very patient and gave us full details

Tony is the best service advisor I ve ever had, hands down! Truly genuine and offers the best customer service. Mario is also the only technician I would ever trust my car with. I always leave happy when these two work together.

Nick was not great!Pupo was very patient! Amazing salesman!! Nick did not have empathy or take responsibility for making me wait four hours for a service he said would take one hour and thirty minutes.

WE had the absolute BEST experience at BMW!!! From the moment you walk in, the staff is eager & ready to help. My husband & I both did leases & Carlos Guerra, helped us with all the technological portion. He went above & beyond & it s no wonder they refer to his Dept as genius cause he truly is!!! Octavio a top dawg & super personable gentleman has his staff well put; what a great guy!! Armando always so helpful & knowledgeable, truly knows his Dept. The training these guys get is truly BMW quality!! Def going BMW going forward

Charlie and Pedro helped me and my family out big time. made the experience easy

I would like to say that this was my first time experiencing service for my car at South Motors Bmw and it was excellent! I was able to schedule my appointment quickly for the following day without any hassles. South Motors also provided me with a loaner so that I wouldn t have any complications getting to work and so forth. The loaner was nice and clean. I felt comfortable leaving my car as they took videos before to confirm that there were no damages or dings left on my car during service. I had some recalls in which they were all able to be fixed within hours. The service specialist Xenia De Leon showed AMAZING customer service and was very professional!!! She attended me very quickly when I arrived. She followed up as soon as my vehicle was ready and made sure I had no doubts or questions regarding my vehicle. I left my phone charger in the loaner and she went out of her way to make arrangements to have it returned to me by someone. I will definitely continue to have my car serviced at South Motors. Thank you so much to your amazing team!

We had an incredible experience with both Charlie and Omar. They went above and beyond . Extremely knowledgeable and professional . They make the customer comfortable .

Christian and Charlie are amazing and the best. We love our BMW.

Charlie and Jonnie were absolutely fabulous and took their valuable time with .
I would highly recommend them to all.

John ,Jose and Nick did a great job with my 2020 Cooper S.

The Real Genius of all BMW Genius's

I have purchased over 20+ BMW's in my lifetime, the majority from South Motors BMW. During the delivery of the last 6, I have had Charlie Lawson explain in detail the important facets of my new vehicle. He makes this part of the sale simple, by explaining whatever you ask and not finishing until you are finished. I truly believe that BMW's introduction of the Genius program to assist with sales was extremely well thought out. I also believe that by having Charlie as one of your Genius's, you have someone who exudes professionalism while at the same time speaking to purchasers at whatever level they need, to learn about their purchase. Charlie remains unique in that he is on point with a BMW 2 series through an M6 convertible and every model in between. Good job South Motors BMW, you have a "jewel", of a person who cares for every individual he comes in contact with.

Charlie and Francesco were super helpful. Great service! :)

Johnnie Tomlin provided an excellent and quick car buying experience. We were in and out within 4-5 hrs (That s crazy) and his knowledge and expertise on BMW cars was really good and made us really comfortable. I would recommend Johnnie as the go to sales guy over at South Motors BMW

Exceptional and professional people! Thank you Charlie and Francesco for the outstanding service

Thank you again Charlie for the explanation of my new X6. You are my favorite genius ever !!!! This is my 3rd BMW and it is spectacular.

The best experience ever Francisco was my salesman but Charlie is who really sold the car. EXCEPTIONAL!

Frank and Charlie were absolutely wonderful. Probably wouldn t have taken the car without their help.

Great service today provided today by Emmanuel and John. They were both very detailed and made my experience very smooth.

I went in for the annual check-up.....oil change, tire rotation, etc.
All went well. The whole process took about an hour and a half, which is what I expected. The wait was comfortable with lots of room for social distancing. Customers seemed to all cooperate by wearing masks. All in all, a positive experience.

Dedicated and professional team at South! Thank you Charlie and Frank for the wonderful experience . Loving my new car because of them! So happy !

Charlie was very thorough explaining the technology of the BMW. He is informative and helpful.

Charlie and Sebastian gave me the best of services. Charlie showed me how to love my car and Sebastian walked me through all the administrative stuff. Great service.

Every time I go for a check up I m lucky to be helped by Mateo Perea, he always makes sure I leave super happy with my car. Last time I had the appointment he had all the paperwork ready even before seen me. Super professional!!!

Nicolas y Benedict. Christian was an amazing geniales.
nivel was fenomenal showed us the car

Frank and Charlie were awesome and made the experience fun and intuitive . Highly recommend

Had an amazing experience with Charlie and Alex Morales . They were knowledgeable and professional through out our experience .

Hamid and Charlie are excellent and provide great service

Nick and Paulo are great !! The service given with them was amazing would recommend this dealership!

I was very happy with my service advisor Donny RIZZO: he communicated with me about my car, send me streaming about the service needed, help me with a loaner, and the car was ready on time.
Thank you.

Amazing experience , with Oscar and Nick ! Amazing duo and team , this dealership is not only honest but patient. Gente pidan por un genio, le ira super bien!

Had an exceptional experience with Francisco and Charlie . They are patient and profesional .

Thank you Charlie, Armando, and Alex for their outstanding service

Charlie & Emmanuel were awesome. They were both extremely knowledgeable and made our experience easy and enjoyable.

Nima was an amazing !!! Nick and John the best duo there is for a genius program!

Charlie and Leo were amazing! So glad they were able to offer me their assistance. 10/10 recommend

Great service, always. Very friendly. Thanks for everything!

Charlie and Nick are Great a dio ! Nina was an excellent salesman very professional staff !!! Very patient , car was detailed to perfection , and the me car apply was installed instantly with me !!!

Very satisfied with BMW South Motors service and their experienced personnel.

Charlie and Oscar were amazing!!
Thank you!!

Not your average dealership. They make you feel comfortable and not pressured. Charlie was knowledgable and proficient showing me all the features of the BMW. You can even come back for a second tutorial . I know more about my BMW than I ever did before . Thank you for all the help and experience . You guys rock!

Charlie and pedro have done an outstanding job in helping us with our new vehicles. We love this X7. You will not be disappointed if you come here.

Nick and Charlie are amazing geniuses ! Frank the salesman was so patient , and genuine. Helped us through this whole process of getting a car !

Nick and michael are great people! Tony gabr us tremendous service !! Would tecommend this Dealership to anyone looking for the bmw.

Charlie and Jose where really helpful. Jose went a above and beyond trying to find the right car just how I wanted it

Charlie was amazing ! He went brought the X7 to our home and showed us all the features . Frank was incredible ! He made sure to help us get an awesome deal. True customer service . Go see them !

This is probably the best buying experience I ever had. If you are looking for a Mini or BMW this place is worth the drive. Ask for Jose Pupo. He is kind and professional for his years. No haggle, no push, no pressure. Leo in financing is extremely respectful and courteous too. The only reason I gave them 4 stars is because they are currently under construction and the sales area is small and uncomfortable. The wait to get to financing to sign paperwork is a bit lengthy too. Once their new showroom is open (early 2022) this will be a great place to purchase an automobile. I will definitely return.

Marvin /Carlos /Mike were great people, helped me during buying process

I could not be more pleased with me experience at South Motors. The salesmen Emmanuel and Thomas were so helpful and efficient at finding me my dream car. The Genius Camille knew every answer to my questions and made me even more excited about my car! Thank you!!

I had an amazing experience with Francesco and Charlie. I would totally recommend this place. Go see them.

I have to say that BMW did the smartest thing having a genius team! Charlie, Johnathan, and Charlie were all so helpful and knowledgable . They took the time to show me the BMWs. Didn t know I could get this much help. No dealership has this type of service . South motors should be proud they have such assets .