3 years ago
My stay was bad. Hotel not recommended for any Ita...
My stay was bad. Hotel not recommended for any Italian.
Lack of attention at the reception, no welcome lift, flowers and fruit on arrival. Immediately requested supplement not due for room on the upper floor, but which I had requested from the Travel Agency and which should have been booked and not reported, being the same room with identical characteristics. Lack of shower equipment in the room: bubble bath cap. Alarm clock requested and scheduled for the morning for excursion but never sounded. landline phone in the room out of use for days. Air conditioning which flooded the room.
There are 5 restaurants but in reality the buffet works where you have to get up constantly and swerve among people. No air conditioning, humid heat is eaten by sweating. The others are Chinese, the other Japanese. Those of fish near the sea closed on alternate days in the period of the very high season Christmas New Year.
Dirt on the stairs never removed from morning until evening. nobody cleans corridors or stairways full of bird droppings that one is forced to step on. Sea dirty with oil from boats so much that few bathed all in the pool, location on the beach flic a flac worst ever last hotel. The cleaning lady in the morning aged 40 kilos who looked like a beggar and while asking for bathroom items she always forgot. Half-empty minibar. Slow beach service one hour to have a drink. In the evening they also forgot to redo the room despite having displayed a special sign.
At the reception no one spoke a word of Italian, not even as a welcome. Extra charge of over 100.00 also to eat a mini lobster in the buffet as the fish restaurant was already full despite having attempted a reservation in the morning. The beach is not cleaned properly always full of glasses and handkerchiefs in the morning.
A stay that for 7 days in H / B made me pay about 7,000.00 when booked online and not through the Agency costs less than half. IT IS NOT A 5 STAR HOTEL and IS NOT WORTH 4 STARS for service, allocation, food, cleanliness, sea, beach.
HOTEL TO BE CANCELED