Soaring Eagle Casino and Resort Reviews

Excellent place to stay at or to visit. Clean and well protected. Something to entertain adults as well as children.

Service is fine I suppose. Only went to gamble. We lost $500+ together but at least there were free drinks.

Nice casino. Was there for a trade show. Love the new night club!

For a casino, it gives you everything you would expect. Clean, well run and rigged. I enjoyed blowing through wads of cash there.

The were in a good mood, giving and taking. We left before they could get it back.
$$$$$$

Soaring eagles new ascend sports bar has such a great atmosphere and the food is amazing. The brisket nachos are a fan favorite!

We come here occasionally to gamble or.for a concert. It's always a good experience, but busy for sure! Come early for concerts! Gamble late at night!

Very clean atmosphere and lots of new machines. It was a good time.

Always a fun time, even when you don't win. Be sure to grab a prime rib sandwich delish!

Absolute worst attitudes and no effort from the employees at the hotel.

As a person who dosen't like to gamble much, I usually have a great time at the bar of the casino. Or the cafe. And I definitely spend a lot of time eating 1/4 slices of pizza and throwing down some ice cream. Then I'll throw down a 20 on a table on the floor. Sometimes I go epic and put 50 on black before I leave and have my car valet to me and ride on home.

Had great time. Room excellent. Food excellent. Gaming excellent

I have never actually been inside The Soaring Eagle casino and resort, however, I have never had a bad or disconcerting experience pulling up to pick up customers in my taxi.

Just went to do some gambling. Enjoyed my time there.

It is ridiculous how tight the machines are. They have been terrible that last year. It's not even fun anymore

Great place to stay! Very friendly employees! The rooms are very nice, they also have various restaurants with great food!

I love this casino but they got rid of my favorite machines so i havent been inclined to go for a while.

Went to see Impractical Jokers, Showtime 8:30. Got in line at 715, learned at 735 we were in VIP so moved to another line. We got in the auditorium at 930! SHOW STARTED AT 830! WHAT BS! So we missed the pure show, saw what we came for, they we great, but I WILL NEVER GO THERE FOR ANOTHER SHOW EVER AGAIN! NEITHER WEEK THE OTHER 5 PEOPLE I WENT WITH!
I assume that's they're way of getting you to play slots while your waiting out continue to buy drinks because your in line for hours.
NEVER AGAIN!

My only complaint is they don t have many gluten free options.

Expensive rooms. Outside jacuzzi was not usable. Slots are tighter than a drum. When you get free games you win hardly anything. Go to Gun Lake Casino in Wayland. !!!

Great time, clean rooms, service good....very clean place

New players received $10 in free slot play but machines were tight, not a good way to impress first time visitors.

I'm not a big gambler but they do have several events that are nice.

I don't gamble much anymore since losing is not something that I like to do. I usually go with family and sit at the bar while drinking and watching sports. I went a few weeks ago and it took almost 30 minutes to get asked for a drink, bartenders didn't pay much attention to the people sitting at the bar but rather the long lines of people lined up to order drinks.

The entertainment venue is usually what draws me to Soaring Eagle. Although, last year (2017) when we had a bad storm it sounded like the speakers got waterlogged thus resulting in a flat sound. Hopefully they fixed the speakers for this summer. I usually attend 2-5 concerts per year whether it's the lawn seats outdoors or the indoor entertainment hall, usually for comedy like Fluffy!

Conference center was wonderful. Clean rooms. Outdoor jacuzzi was great. Fun place.

My husband and I checked in on September 24, 2019 and the condition of the room we walked into was horrifying! We called the front desk and asked for a manager to come to our room. In the mean time we had pre ordered a bottle of Asti and OJ and were drinking it on the balcony because we didn't want to sit on anything. When someone finally came to our room she immediately called the front desk to have our room switched. She informed us here our room was and we had to found it ourselves. The next day (our actual anniversary) we went to your steakhouse, ordered the 20oz Bone-in ribeye, along with calamari, salad, and mashed potatoes and a cocktail each, we ordered the ribeye mid-well. The ribeye came out rare! We sent it back, it came back well well done! We were over the situation we asked for the ribeye and mashed potatoes to be taken off the bill. We went back to the casino to gamble. Finally we were ready to go to bed, before heading to our room I went to get a slice of pizza. I ask the lady for a slice of pizza, she looks at me and says we close at 12, I look at my watch and I said its 12:05 so 5 minutes ago, she replied yes and continued to throw out the pizza. <br/>Not once did we see a manager, have a manager approach us, or have a manager apologize! I even called on Friday and spoke with a housekeeping supervisor who said I dont know what the manager will say since you've waited a couple days to say something but I'll leave a message for the manager, well I've yet to hear from anyone<br/>I have stayed at Soaring Eagle 5 times and have never experienced anything like this! In fact I've never experienced anything like this ever!

This place stinks anymore they don't pay out their machines are way too tight not thinking I'm going to go back for a long long time nobody walks around offers you a drink staff is horrible nobody empties your ashtrays and the machines just are tight as you know what

We went to an outdoor concert event, reserve seating was good (a bit noisy due to being metal & spring up seats), we have also did the lawn (there you need to be a bit higher on the hill because people stand at the fence line where the reserve section starts to see over them), drinks are limited and have the standard concert prices, bathrooms are portables and way too few (plan on waiting in line a while), but over all it was nice .

Great concert venue. They removed the crab from the seafood bar, so St. Ignace is the closest for that, now. That's why i removed one . Hospitality and all accommodations are very good.

Ok if you like casinos. They didn't have appetizers, finger food for the players. They should! '-'

One of my favourite casino resorts! Clean, good food, good service.

Dirty, they don't clean up and do not have places available for people to throw things away. They may be updating there facilities, but there casino, gift shop and restaurants have gotten much worse. Miss the old place, don't know why they made so many changes. Drive the extra hour to a nicer casino.

Also I would like to add the room was not that clean carpet had stains on it and it did not look like the picture we had no bedspread on the beds and there was dust on the headboards

Nice place to go for fun.my wife and I are going to go there again soon.

Talk about a cheap place to waste your money. Spent $800 received $5 in comps. TIGHT!!!!!

Attended a a bacholtte party. Had room with hot tub. Was beautiful and clean. Had a lttle patio outside our door. Was very nice

A great place to stay, eat and just have fun! Staff super nice, hotel is very upscale and comfy and food was great!

Facilities are great and I love the gaming floor. No overwhelming smell of smoke either.

Easy to get to did'nt win anything but had a great time.

We had a great time for my birthday. BUT PLEASE FIX YOUR VENTILATION SYSTEM!!! The place is smoke filled. You can't breath, your hair and clothes stink! It was coming through the vents in our hotel room. It's disgusting!!! The owners should be ashamed!! I was sick for a week afterwards from all the smoke inhalation. I'm an ex smoker and my husband has never smoked. There are kids running around inhaling the smoke. Other then that, we had a great time.

I am giving a one star review but wish it could be zero I have never been so upset or embarrassed as I was this afternoon. On 10/6/18 at approximately 3:15pm part of our freshman, sophomore, junior, and senior class, along with family members were rudely and unceremoniously tossed from the lobby of the hotel. These kids were excited for homecoming and while waiting for everyone to arrive for dinner were taking pictures. Barbara, who I was informed, is part of the hotels management team requested security escort our party out of the building. She was snotty, rude, and unprofessional in her handling of this situation. Today should have been a fun and exciting time for these kids and instead it was ruined by this one woman. Her reasoning was that we were not paying customers . Well, that was completely untrue. At least 3/4 of the group in attendance had made plans weeks in advance to come together for dinner. After this incident we had to quickly revamp our entire schedule and split up our party into smaller groups and try to find accommodations elsewhere. Shame on you Barbara and shame on soaring eagle for ruining this night. What kind of lesson do you think you taught these kids tonight? It definitely wasn t civility.

Pretty standard casino. I do like that they have self serve soda fountains.

Machines are pushed together and you feel crowded. Machines were tight and gaming dollar did not last very long.

Always have a blast at SE and the chicken salad croissants for lunch are a must for us when we go. We always have good hits on their machines. We dont always leave a winner but i feel like we get to play for awhile unlike Detroit casinos.

Love it!!! They have a great restaurant selection and yummy buffet

Lots of fun if you don't go expecting to win all the time.

Great place to go and lose money, Not very big compared to other casinos but they make up for with friendly staff all around. Would give 5 stars if they had more games to choose from.

Exceeded my expectations of banquet hall decor. Thoroughly impressed with the mid 19th century draperies adorning the turkey rooms walls. Good sandwiches.

We went to see Jeff Dunham and really enjoyed ourselves at the concert!

They don't pay out. Save your money and of something fun with it.

We have a good time gambling here and have gotten lucky a few times, but I don't recommend eating here - the food is overpriced and not good. Other than that, they have a large variety of games and a non smoking section.

The Casino stinks of cigarette smoke. Very quickly after walking into the Casino I start coughing. It's not worth getting sick every time walk through the casino.
They have great out door concerts, but going into the casino is like walking through an ashtray.

Great place! Staff are extremely friendly and provide fabulous service.

Went to an outdoor concert and it was easy getting a parking space and easy going through security and ticket access.

Very nice place has the best prime rib sandwiches and the machines pay out pretty good

Every time I put my card in a machine, it told me Happy Birthday. They ended up scalping me.