I am giving a one star review but wish it could be...

I am giving a one star review but wish it could be zero I have never been so upset or embarrassed as I was this afternoon. On 10/6/18 at approximately 3:15pm part of our freshman, sophomore, junior, and senior class, along with family members were rudely and unceremoniously tossed from the lobby of the hotel. These kids were excited for homecoming and while waiting for everyone to arrive for dinner were taking pictures. Barbara, who I was informed, is part of the hotels management team requested security escort our party out of the building. She was snotty, rude, and unprofessional in her handling of this situation. Today should have been a fun and exciting time for these kids and instead it was ruined by this one woman. Her reasoning was that we were not paying customers . Well, that was completely untrue. At least 3/4 of the group in attendance had made plans weeks in advance to come together for dinner. After this incident we had to quickly revamp our entire schedule and split up our party into smaller groups and try to find accommodations elsewhere. Shame on you Barbara and shame on soaring eagle for ruining this night. What kind of lesson do you think you taught these kids tonight? It definitely wasn t civility.