Sheraton Centre Toronto Reviews

Excellent location, friendly staff, clean, good banquet food / facilities

Nice ambiance, friendly staff. Food is pretty good too

I always enjoy staying at this hotel. It's Ina great location and the staff is always friendly.

Right in the heart of downtown Toronto across the street from Nathan Phillips Square is the Sheraton Centre Toronto Hotel. The Club lounge on the 43rd floor has an amazing view of the city. The hotel's pool is inside and outside year round. The hot tub was out of service which was the only room for improvement.

The exterior is pretty drab but the interior is very well done and professional. Calm, relaxing, yet business atmosphere

The lobby was comfortable and we'll kept. The restaurant was cozy.

Older establishment.
Security not up to par.
Many open areas.

This Sheraton is giant - the second biggest Sheraton in the world, actually. It connects to a mall/concourse of shops, so you could stay like a month without ever needing to venture out into the real world.

I particularly enjoyed the waterfall in the little courtyard, as well as their efforts to help bees! Our room was not ready for check-in an hour early, but we were offered access to the locker room so we could change clothes, and were able to stow our bags in the luggage room.

The bed was pretty standard for a Sheraton. Slight rip in the sheets on mine, but whatever. Water temperature got hot and our room appeared to be clean. Wi-Fi worked fine.

Very nice and clean. Bed was comfy and my view was nice. Breakfast buffet was delicious and fresh. I would stay here again.

We stayed in The Prime Minister Suite which was accompanied by stunning views of the entire city, and a lot of space. The staff was extremely caring, and made sure that we had a five star experience during our stay. Will be back to the hotel in the future

Always a lovely hotel. A tad hard to find your way around in the PATH but landmarks soon become familiar. Expect to pay a lot for food in the hotel, but that is to be expected. There are plenty of other alternatives close by.

Stayed in room 1647 bed was comfortable room was nice had a couple of old vents and switches .The check in attendant didn't tell us when our check out was and we had already paid for a late one and no one explained the wifi costed money .

Sophisticated comfort and style but not pretentious, Sheraton Centre Toronto is steps from the heart of it all... literally. Located across from Torontos City Hall and within arms reach of the Opera, five star dining and shopping, who wouldnt find reason to escape here.

Lovely, clean room. Quiet lots of amenities near by.

Stunning lobby. Mediocre rooms, with a great view. Underwhelming hallways- but who stays in the hallways. I was able to watch 90 Day Fiance while drunk, so that's always nice.

The staff was amazing during the invictus games always helpful and going the extra mile for the athletes and their friends and family

I stayed here for work as I had to attend a 3 day conference. The hotel is nice. But I have to say I was disappointed with a few things. First off, $50 parking for the day? I think that's a little outrageous. The hotel room itself was very high. I paid upwards of 300 for my room per night and the additional costs are crazy. In not asking for motel prices but something more reasonable should be offered. Secondly, there's a big TV in the room which I was impressed with, but the channel selection is weak. One TSN channel out of 5, and even that was not in HD. What is the point of a 40"+ TV if the channels are not in HD? With the cost per night, I should have every channel I can think of in my room. I was on a spg preferred floor, but the room also lacked any of the additional SG member amenities in the room. Overall, I wasn't too happy with my stay and could have easily stayed at a comparable hotel near my conference.

This hotel is beautiful, the rooms are nice, staff is friendly. I only have one major complaint, the clock towers that ring every hour and every 15 minutes. If you are a light sleeper, it will keep you up or wake you. The combination indoor and outdoor pool is really cool.

Absolutely excellent venue with Breakout Con this year. Large tables, spacious halls, clean washrooms. The downtown location was convenient to travel to. Great experience.

Good location(downtown toronto), great interior, connected to eaton. Overall great hotel.

I loved the international news convenience store such polite staff.

Center town convenient to everything. Nice swimming pool. Food court down stair. Powerful air conditioning which is a must during late june. The staffers are friendly and helpful. The hotel is a bit old

Service was great..found something in rooms outdated. .in need of reno, paint, carpet etc

Amazing view from my room on 30th floor. Staff was very friendly and services were fabulous. Looking forward to staying there again.

Hotel is very spacious and clean, and there are many rooms for booking events

Parlour suites are great but popular with platinum guest so watch for late check-out bumps to availability. Otherwise great hotel!

Great experience minus the inability to use the car charging station properly...

Super nice place, beds have a lot of pillows. Lots of pokestops around too

The hotel was very nice and quite busy. Staff was helpful and courteous. My room was clean and comfortable. The bathroom was nice and clean as well. I would stay here again if I came back to Toronto.

Room was great service was great however was overpriced

Great stay. Rooms were very nice and service was excellent.

Great conference location chosen by the NDP. Lack of AC was a problem.

Rooms were new and very clean. Pet friendly up to certain size. Has Starbucks in lobby. Affordable. Valet helpful and fast. Parking not free, wifi free for club members. Staff are professional across the board. Classy joint.

Great location - easily accessible and close to everything!

Beautiful hotel. Amazing views. Amazing beds. Lovely atmosphere

It's a great experience in Sheraton, well organized and impressive

very nice service and the room was just perfectly clean and comfortable. a must.

Very nice hotel. Great staff. Parking is expensive.

My wife and two friends arrived in Toronto on June 14 for my wife s Birthday. We were immediately greeted with a smile by valet. After a very easy check in we went to our rooms to freshen up. The rooms are amazing clean carpets, wall, and fixtures. The room temperature upon arriving was perfect. This location had plenty of great restaurants near by and plenty to do in the area. This will be my go to location when ever I visit Toronto!

Stayed at the Sheraton overnight for an event and was very happy with the room. The lobby is very nice with dinning options inside. The staff was friendly and helpful. The 43rd floor lounge had amazing views of the city. Overall had an excellent experience at the Sheraton.

Great service and decent rooms. Floor hallways are out-dated and elevator card scanner always seem to require multiple scans to work.

the staff was extremely helpful and the poolside food was great...

Very pleasant reception upon registration. Pleasant staff. Room very clean and comfortable. Room layout great. Bed very comfortable. Overall very pleased. Would recommend to friends and relatives. Thank you.

Wifi was only free for an hour, room was clean and location was good. Can't ask for more from a hotel really.

Great service, clean rooms and friendly/helpful staff. Would recommend.

Service was impeccable, room was beautiful. I would however suggest bringing your own pillow unless you like super soft pillows with no support. If you do Valet call down 20 min before you are ready to leave unless you want to wait in the lobby for 20-25 minutes. The catering for the event was amazing, delicious 4 course dinner, and a yummy buffet breakfast.

Great place great service and is always maintained to be clean and festive

Very nice and clean hotel. Great location since it's in the heart of downtown and close to everything. Staff are friendly and rooms are clean. Very busy location!

Super comfy beds. Good food for vegan options during conference.