Sheraton Centre Toronto Reviews

The Halls are nice didn't stay in rooms was here for a convention.

Excellent hotel. We stayed on a higher floor with a nice view of the Toronto sign. It s also nice that the hotel is connected to the PATH.

Was great for the conference we went to. Staff was amazingly helpful

What a great hotel. I have stayed at many hotels in Toronto and this is by far the best I've stayed at. The front desk employees are so kind,the hotel is very clean and the pool area is a great place to relax. We had a great time here and we will be back soon.
Thanks for the great experience Sheraton.

Absolutely stunning hotel right in the heart of Toronto with spectacular views of either city hall or the CN tower. The rooms are very spacious and clean. Staff are incredibly friendly and always happy to help. I recommend parking at the green p lot across the street to save money. The hotel has quick and easy access to streetcars and subways to get you anywhere you want to go.

Room smelt of smoke but good view out of window onto town square

The sign in desk is difficult to find, but once we got there check in was easy. Rooms were clean and bright. Can't beat the location. Guest services were responsive and helpful.

Quiet and elegant in the heart of downtown, across the street from the iconic Nathan Phillips square.

Great, clean hotel located downtown. I have stayed here many times and am never disappointed with the service.

Staff is always friendly and make all guests feel welcome

Comfortable hotel, with a great location in downtown Toronto, you have everything nearby, the price of the room is moderate and above all clean.

I really did like this hotel. Short walk from Union station, great rooms and super awesome fitness facility.

Didn't stay here, but lobby was huge and lots of staff around.

Enjoyed. However, hopefully free wifi should be available to all parties in the hotel.

Hotel is centrally located in downtown Toronto. Check in was slower than usual, there was no gold or platinum check in line which was disappointing after coming in from a late flight at 1:00 am. The room that was given to me was at the older Richmond towers. It seems that in the middle of renovations in their main towers. Room was large, TV was huge greater at least 60". Bed was very comfortable. It seems they're cutting back on bathroom amenities just 1 little bottle of shampoo and conditioner, no shaving or mouthwash products. Try to stay away from even numbers as there's construction early in the morning. I tried the restaurant at the lobby and had a cheeseburger which would rate 4/5. Check out was relatively fast. Overall my stay was rated acceptable.

So your friend is in from out of town and staying at the Sheraton. You drive downtown, parking is a mess. You ask the valet, hey bud, I'm just staying for a beer and there are 30 empty spots by the entrance, can I park here? The valet wants your kidney in return. You leave, find a spot, head back and the concierge is gone for the night. You find yourself asking isn't this a swank hotel on queen street? You ask the bagman where the bar is. He directs you to the restaurant. You finally find your friend and you don't even want to to know how badly a beer would hurt your wallet. He's just finished his beer and so you are like you're only in Toronto for a few days, you want to spend it at the hotel bar? Long story short we went to sneaky Dee's and got nachos instead.

Conference was well prepared for and all facilities are excellent

Christmas party
Great food. Great service at banquet.

Overall a good hotel. Good location. I would stay here again. The pool is usually very busy with kids on weekends and has a very strange change room setup. The room is nice and cheap parking across the street at the green p city hall.

Right near city hall. The Sheraton has everything to offer. The rooms are big, comfortable bed, and you have a direct pass to the amazing Eaton mall

Excellent, great hospitality and guest services, good size rooms.

Was here for a conference. The food was really good but the technical support was pretty terrible. Several presentations were significantly impacted by simple things like audio not playing over loud speakers.

Everything was splendid. Nice location, close to the Eaton centre. However, room service was sometimes lacking in efficiency.

Hotel lobby is comprehensive the rooms are showing some age though.

Quality Hotel in a great location. Staff was friendly and amenities were plentiful.

Very nice staff, clean hotel, parking could use work

The Chem Eng 2018 conference was held at this hotel and the overall experience was nice. The presentation rooms were spacious and the acoustics were perfect. Enjoyed my time there and would most likely stay at this hotel if I had another opportunity.

NOTE: This is a review solely on a conference I attended, Canadian Music Week. I had the opportunity to attend the final day of CMW's conference and I was about to buy a drink ticket from a pop-up bar. I'm a non-drinker, and they were charging $8.50 for a glass of pop! (a tall can of beer was $11 - as a comparison). Yes, I triple-taked to check if I was reading it right. Please don't take advantage of non-drinkers by charging a ludicrous price for a glass of pop that costs you literally 25cents if pouring from a can. Don't insult people who don't drink like that.

Bathroom was kind of small. I don t get this - When you pay so much money for nice hotel and get a small bathroom

Our room was spacious and comfortable, although it was a bit dated. The facilities are very complete, it has almost everything you need. The best, the complete buffet breakfast and the room is huge, with armchairs and sofas, quite comfortable.
The location is very good, central.

Some of the staff management are a bit full of themselves other than this 5 stars.

Had silly rules on new years and no mini fridge in the room.

A few co-workers stayed there and had a blast. It was very busy but the staff were really helpful.

Ideal location with everything located within the building. Very friendly staff.

Place is clean. Staff is curtious. Wish they had free wifi with your stay.

Went to the Sheraton for the DECA event, excellent service overall.

Found the facilities fine but the guest services were rude and unhelpful.

Was here for a conference. The ballroom accommodates 1000 pax. Catering was so good. Quality of sound and presentation was amazing and flawless.
Best place for your next conference or meet up.

Expensive but convenient. Can walk to Union station underground, nice on bad weather days.

Great check in staff....no lines. Decent rooms. Great bedding. Location of this hotel rocks !

Good hotel in the city center. Big and can handle large groups of people (1k+). Building is relatively old. Rooms are quite big. Staff is very helpful.

Very expensive for the quality. Limited service when asked for a HDMI cord.

We used the hotel for a national conference. Their communication was fair. The location, meeting rooms and food were amazing and better than other hotels we visited but everything came with a pretty high price tag... Although it costed us a lot, the most conference attendees expressed their satisfaction.

The hotel was great and I would recommend it to anyone looking for a fine place to rest their head. My only qualm was that the paint on our door was peeling off in large amounts and threw myself and my party off.

Bring a HDMI cable/Chrome Cast, because none of the TVs have streaming.

All the primary hotel restaurants are over priced, and there is plenty of better options around the hotel. Like the Assembly.

Location is great, hotel is dated. Front desk staff are kinda rude.

House keeping are super nice, hospitable, and will give you the best advice on the surrounding area if you're unfamiliar.

Great hotel and service. Just happened that the 2 nights of stay the fire alarm went off at around 5AM both days. Other than that. The experience was ok.

Without a doubt the best hotels in Toronto, excellent attention from all the staff, very good location, cleanliness and comfort in their rooms, the gym, the pool, everything is nice, located in front of the Toronto city hall building.

In the heart of downtown core, and right opposite to Toronto city hall, you can go to many tourist attractions without going out on the street level. Most of them can be connected through the 'path', e.g. Eaton Centre, Rogers centre,etc. Room is clean but not on the trendy side, kind of old. Service is on par.

Impeccable service! No need to go out in the cold everything you could ever want can be accessed via the underground mall.

Had a stunning view of City Hall from my Queen Street-side, 32nd-floor room, as well as wonderful customer service from check-in to check-out. I will be returning to this Sheraton for future professional events in dt Toronto.