
Nice location on Queen street. Don't like the sep...
Nice location on Queen street. Don't like the separate towers and elevators with the concierge lounge on the top floor.
Good convention facilities. Close to a lot of plac...
Good convention facilities. Close to a lot of places. Central
This is a very unique and well located hotel. From...
This is a very unique and well located hotel. From my room I could have a view facing north which included most of Toronto, city halls and other landmarks. Staff was super polite and accommodating, since I have arrived late in the night. This is a walk distance from most places and a must stay if you want to be right in downtown.
Terrific downtown location for downtown visits. St...
Terrific downtown location for downtown visits. Steep parking price, TTC accessible. Great views of the city.
Need to give a big compliment to the valet's! I ...
Need to give a big compliment to the valet's! I had parked across the street at the Municipal parking and had my vehicle broken in to. I moved my vehicle to the valet parking and they had me park in a very secure location. The day before I left, the glass had been cleaned up and a covering placed over the window. I thought that this service was above and beyond what anyone would expect!!! A big pat on the back to Getenet, the valet who fixed things up so I would be able to drive home; Hussein (I hope I spelled his name correctly), the valet who covered for Getenet while he was helping me and Andre (again, I hope this is the correct spelling), the Manager who made sure that all went well and allowed Getenet to perform this service. I was in town from Minnesota, for the APTA International Rail Rodeo. The next time I visit Toronto, I'll be sure to use the valet service. The hotel was excellent and I would stay here again!
Robert Tapper
Bloomington, Minnesota
I went to see my family doctor...but the hotel is ...
I went to see my family doctor...but the hotel is always open, clean and easily accessible
Good property, nice location, skip the hotel resta...
Good property, nice location, skip the hotel restaurants for good joints closeby.
Property is well connected to downtown through the path system
Super busy foyer. Great location. Lots of places t...
Super busy foyer. Great location. Lots of places to meet with people. Rooms are clean and well appointed.
Great service and rooms. Pool and gym for everyone...
Great service and rooms. Pool and gym for everyone to enjoy!
Large convention hotel. Nice sized room clean comf...
Large convention hotel. Nice sized room clean comfortable and up to date. The building's street presence leaves much to be desired, especially since it's located in such a walkable area.
Helpful front desk. Nice big lobby. They a restaur...
Helpful front desk. Nice big lobby. They a restaurant in lobby with my favorite food at the top of the list.... Poutine :D
Had the opportunity to stay for one night as part ...
Had the opportunity to stay for one night as part of a conference.
Very nice hotel, service has always been great eve...
Very nice hotel, service has always been great everytime I've come. Always chose this hotel when staying downtown Toronto
Although I stayed with breakfast included, I was b...
Although I stayed with breakfast included, I was billed for breakfast separately from the room charge. I was contacted when I complained and refunded, but it took me a long time to communicate. Although it should be a good hotel, it is a pity that mistakes and slow response after that.
Would like to say a big thank you to Bella at the ...
Would like to say a big thank you to Bella at the front desk, after a awful trip , she made our day , for the room wonderful will reserve again thank you
Lovely rooms, good service, excellent location in ...
Lovely rooms, good service, excellent location in Toronto.
Magnificent location in downtown Toronto, opposite...
Magnificent location in downtown Toronto, opposite the City Hall. Excellent service and great rooms. It has underground access that protects from the cold
The food was quite good. Good service and the pres...
The food was quite good. Good service and the presentation areas were clean and well maintained.
I recently stayed at the hotel and had a great sta...
I recently stayed at the hotel and had a great stay. The roomy was very nice, the beds and bedding was very comfortable. We also used the indoor outdoor pool and enjoyed that as well even thought it was winter. Great hotel and will stay here again
Very nice hotel with great facilities, however the...
Very nice hotel with great facilities, however the wifi is not great even when paying for it.
Visited this place for a site visit their an upcom...
Visited this place for a site visit their an upcoming event and it was beautiful! Quite versatile and perfect for trade shows.
There for a holiday party. Great atmosphere. Hot f...
There for a holiday party. Great atmosphere. Hot food was cold however. Thanks for having us.
Great location. Our breakfast was excellent. Lots ...
Great location. Our breakfast was excellent. Lots of choices. Beds were very comfortable.
It was a pleasant experience. Staff was friendly a...
It was a pleasant experience. Staff was friendly and cordial.
This place is so spacious,nice, well cleaned and a...
This place is so spacious,nice, well cleaned and all kind of facilities available here to enjoy.
Beautiful hotel in the heart if bustling Toronto. ...
Beautiful hotel in the heart if bustling Toronto. 43 stories of modern marvelous.
Beautiful hotel and waterfall. Right in the core o...
Beautiful hotel and waterfall. Right in the core of downtown. It was close to work and we had a team event there. Service was great and would recommend going there again.
Older hotel, needs a facelift. Excellent health cl...
Older hotel, needs a facelift. Excellent health club and pool. Location is great.
Was there for a business trip! A great experience!...
Was there for a business trip! A great experience! Close to alot of business!
Comfy and clean rooms, beautiful views, friendly s...
Comfy and clean rooms, beautiful views, friendly staff and great location ( close to everything). Highly recommended
My senior parents stayed at the Sheraton Centre fo...
My senior parents stayed at the Sheraton Centre for two nights. The rooms are large and comfortable. My parents had several special requests, and the staff were extremely accommodating. The housekeeping staff went out of their way to make sure my parents had what they needed for an enjoyable stay.
Beautiful lobby! A full blown waterfall as you ent...
Beautiful lobby! A full blown waterfall as you enter. All the staff were polite, well groomed and professional. Our room was very clean and had a beautiful view, right in the heart of the city. The gym is one of the more impressive ones I've seen at a hotel with quality weights and machines, as well as a lavish pool and a spa. I will be staying here in the future :)
I enjoyed my stay in Toronto here. Staff was prof...
I enjoyed my stay in Toronto here. Staff was professional and very helpful. The location itself is clean and we'll maintained and perfectly situated in the heart of downtown. Very impressive hotel and city!
Was visitihg the location fir an upcoming event. T...
Was visitihg the location fir an upcoming event. The hotel is clean, beautiful and bright. Staff is very friendly and helpful. The meeting rooms for events are beautiful and versatile in function.
Very good hotel. Some amenities like toothpaste, t...
Very good hotel. Some amenities like toothpaste, toothbrush, slipper can be requested for free.
Excellent food, excellent service, excellent staff...
Excellent food, excellent service, excellent staff. This was my first time in Toronto, and it will be a very memorable one!
A beautful hotel with great and plentiful parking ...
A beautful hotel with great and plentiful parking nearby (especially for downtown Toronto!) in Nathan Phillips Square (a huge underground Greep P lot) and one that's also very close to the Entertainment Distruct for lots of evening fun. :)
The gym here is incredible, you might actually wan...
The gym here is incredible, you might actually want to work out while traveling. The rooms are well appointed and the location is great. Remember your swim suit when coming though because you will definitely want to check out the amazing pool.
Great place. Friendly staff Awesome view of Nathan...
Great place. Friendly staff Awesome view of Nathan Philip Square
Newly renovated room with USB chargers and power o...
Newly renovated room with USB chargers and power outlets. Nice new flat TV. Very spacious room.
Very clean place.
Very clean place.
Excellent service!
I went to the hotel to buy something, but didn't s...
I went to the hotel to buy something, but didn't stay there.
Perfect location for a professional conference. On...
Perfect location for a professional conference. Onsite staff was very helpful.
Great place for all types of function very spaciou...
Great place for all types of function very spacious all round. If you looking 4 a place to have a big meeting that's ur place always busy n can be very noisy
A very correct hotel in downtown Toronto. The rece...
A very correct hotel in downtown Toronto. The reception of the hotel is a bit chaotic, as there are many things and several hotel towers as well as meeting centers. The restaurants leave a lot to be desired, they are expensive and they are not very good. The rooms are a bit old and medium in size. The price is economical and the experience is general and pleasant. Free Wifi only in the lobby.
My room was old; I booked my stay for my birthday ...
My room was old; I booked my stay for my birthday and the hotel did not give a little congratulations :(
I just felt that it is a place once should definit...
I just felt that it is a place once should definitely plan for. If you are in Toronto then your best buddy to stay is Sheraton. A wonderful experience. Good hospitality, good amenities. It's pretty near to Union Station. Pretty good view. We will surely enjoy the stay.
Went to the downtown location for a business event...
Went to the downtown location for a business event and had a great experience!
Good venue for a conference. Decent food and ameni...
Good venue for a conference. Decent food and amenities
Super convenient location in downtown Toronto with...
Super convenient location in downtown Toronto with extremely gorgeous views of the Toronto sign and the skyline. The rooms were quite clean and neat, but there needs to be more maintenance. The paint was peeling off the walls and the doors which made the hotel room look more dated than expected. The service was incredibly hit or miss as well. Front desk staff had attitude when I had a couple of requests which were quickly dismissed.
Room was quite nice, the staff were friendly and t...
Room was quite nice, the staff were friendly and the food was delicious. Location was amazing as well, located right off of Nathan Phillips square and practically right on the subway.
Reliable. Well located. Good price if booked agead...
Reliable. Well located. Good price if booked agead of time.
