Sheraton Centre Toronto Reviews

Rooms are standard. Nice place for a conference, because there are lots of rooms and space.

Was there for Breakoutcon. Staff was wonderful and helped a ton when I left my iPad there over night.

It was amazing experience good service and clean hotel

Location is great, connecting to the underground path network so you don't have to go outside in the winter. Room was quite nice with a well functioning and quiet heater. Service was also generally pleasant. The part that could be better was technology: the phone was usually not really working when I tried calling reception from the room, and the process for signing up to wifi was quite clunky, requiring me to pay for wifi even though my rewards membership means that I should get it free. The people downstairs explained apologetically that I have to buy the wifi but as long as my rewards number is registered to my room, I won't be charged. This is in fact what happened, but is a pretty bad user experience, hence the one star deduction.

The view from our room was fantastic. We enjoyed the indoor/outdoor pool. Room service was tasty. The room was spacious and the staff were great. Close enough to walk to everywhere we wanted to visit.

Fancy and clean, great staff and a convenient location. There's direct access to the underground PATH system with plenty of restaurants and shopping out of the weather. Very comfy beds and nicely appointed rooms.

I really liked this hotel!! Our room wasn't as clean as it should've been but they were nice and accommodated us for that! Otherwise, very nice and clean place in a great location. Walking distance to the mall, restaurants, and clubs. Across the street from the Toronto sign. I would always stay here!

Super comfortable bed. Excellent location. Love the pet policy. Staff goes above and beyond to make stay welcoming.

Had an amazing weekend here. The views are great and it's close to everything downtown. Staff are helpful and professional. The facilities are elegant and well maintained. Lots to see and do and eat nearby. We can't wait to come back.

Conference was very well organized and staff were very helpful

Architecture was beautiful. I liked the decor. Great atmosphere. I liked the view from my window of room. Bar section was good. Room was clean with comfortable furniture.

Good hotel for when you have business meetings in town

Great staff, beautiful facilities and conference rooms, all ameneties are walking distance (including path access) and great views on upper levels.

Best service ever. Ian (in housekeeping?) made heroic efforts to accommodate my disabled friend, offering a choice of rooms, volunteering an extra mattress when the bed was too low, taking it away cheerfully when it proved too tall. Housekeeping was excellent. They never disturbed us, but somehow the room was always perfect. And unlike everywhere else we've stayed, they didn't redistribute our pillows from our preferred arrangement. Everyone was friendly and helpful.

Nice experience, nice rooms. Its flaw is the pool, which I think is kept pretty bad, like a kind of garage. Located right in the center, a rather bare structure as it is all gray and about 45 stories high. In front of it we can find the famous writing Toronto.

Stayed here for DECA business thing, and it is in the best location in the 6ix. The room had a good view and was an okay size

This place is great if you have to stay downtown. It's slightly pricy, but very comfortable and clean: exactly what I would expect from Sheraton.

Clean, updated rooms with a huge 60" LED TV. Very friendly staff. Great property.

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Easy access to the underground path network, spacious conference space and hospitable service from the staff.

Very nice lobby, but no free computer access. Doors lock after dark...suggests it's not in a very safe neighbourhood.

Was there for a work training and conference room was clean.

Clean room, excellent view from the 26th floor. Quite fast room service even at 2am.

Great location in the heart of Toronto with access to City Hall and Nathan Philips Square directly across the street, and a short few minutes walk to Eaton Centre for some quality shopping. If you are parking, I suggest parking across the street at City Hall as it is much much cheaper than parking at the hotel.

I visited the Sheraton Centre Toronto Hotel for a CMW conference. It was a rather nice location with great exhibition halls. Although I think the space was not managed 100% effectively.

Great hotel, nice interior design and good customer service

Nice modern decorated room with great view of the city. Really nice bathroom. Comfy bed. Couldn't ask for more.

Staff very unresponsive. Also gotta open that door that connects to the second floor bridge. At least put a sign...

Excellent service and rooms in excellent condition. You just have to book in advance.

I was there for an event and the service was great as well as the food.

The concierge was good but was helping other people at the same time. Better to have two people working there so there isn't a wait.

It was great! They serviced all of our needs promptly and professionally.

Clean and great service but do not get a room by elevators. They were loud all night.

Absolutely excellent service, clean hotel, very customer service oriented

Hotel is good. Room is very clean. My biggest complain the Wi-Fi quality. 1. Its not free and even as a member its a pain to connect to it 2. Its so slow! I get a better internet service in third world countries

This is the most regal hotel in the financial district.

Attended the Sheraton to visit family who was in town for a mining convention. Lobby was clean. Room looked to be a decent size. Was a nice experience.

Excellent hotel, service was great, it is close to the subway and walking distance to many restaurants.

Great service, including letting us check in early.

I resided in this hotel for 3+ years, I have been a loyal customer since 1986 but have lost interest in this hotel with the closure of Traders lounge & The Winter Palace restaurant

If something mens best than you can try their 40th floor rooms
Great view awesome services

This is normally a great hotel but after I was put in a giant hospitality suite to entertain a group of 8, we got a noise complaint. The front desk put a lady with a baby to a connecting room of a giant suite. Use your brain front desk. My evening was ruined because of some night manager named Brent on a power trip. A horrible front man to the Sheraton name, especially the downtown toronto location. Can't imagine I will be back. The Hilton offers a comparable stay right across the street.

Also was given a very hard time by the Valet. Took 20 minutes to get through the line and then they ding you over 50 bucks plus tip to park. At $50 plus a car, I believe you could afford 3 or 4 extra valet attendants to speed up the process. When leaving, my car is normally ready when I need it because I tip $20 when I come in, normally would get you quick, prompt service but in this case I was 15 minutes. At that time I just decided to walk to my car and meet the guy and I'll take care of myself. Again at the price of parking; 3 extra attendants at 20/hr is only 1 car a hour you loose but you are making your guests way happier. Just listen to the horns from people waiting if you don't know what I mean.

One of the better Sheratons I've stayed at - great views from the Sheraton club, great coffee in M Square coffee under the Sheraton in the Path.

Nice hotel, but this is the second time I've stayed there and the room safe was.inoperable.

5 Stars to Max at the reception! Service was impecable.

The Sheraton hotel is a really nice place they have great views and room services. I really enjoy my stay there.

I had a work conference in the lower level was very impressed the food was delicious and the staff we're great.

Great hotel for a conference. Love that it is connected to the underground path system. Just seems a bit pricey. Otherwise it's great.

Rented a suite for my birthday and the experience was amazing! The view from the hotel was gorgeous and Eaton Center, Nathan Philips Square etc, were close! :) it was very spacious and the beds were comfy and clean! The price was very reasonable and staff was very organized and nice.

Would definitely recommend and come again.

Stayed the night for a friend's birthday. Beds were very comfortable.

Highly recommend the Club level rooms if you have two people sharing. Morning breakfast, afternoon hors 'd'oeuvres, and free WiFi make it worth it. The hotel is newly renovated and is now bright and clean (just don't look under the furniture).

Meeting rooms were spacious and comfortable. Food was top notch. Very clean washrooms.

Friendly & efficient! If you're a frequent business Traveler they make an effort to recognize you and take care of you as a reward for your loyalty. Have enjoyed many pleasant stays at this property & always look forward to returning!

Wonderful Hotel in a great location. The PATH access in the building is a huge bonus.

Great place to stay in Toronto for business travelers. Smacking right in the middle of downtown. Close to Bay Street (Wall Street of Canada), right in front of the City Hall, close to Ontario Parliament and Osgoode Hall. While mostly occupied by business people on weekdays, it's tourists on weekends, especially in summer time. Close to many downtown events. Subway station is with in 5 mins of walking. Streetcar and bus stop is right in from of the hotel. If you an artist (any kind) and looking to stay, this maybe a nice option, because it's right on Queen Street.

Hotel has huge lobby, multiple restaurants, plenty of meeting rooms for small meetings to large convensions & exhibitions, access to concourse level (Toronto's undergroung city within a city)

Nice hotel with good facilities.
The rates are on the high end, but everything in the area is expensive.
Recommend parking underground across Queen street.
Very close to many of Toronto's attractions and convenient to public transit.

Staff are professional and helpful. Room is very nice

Nice local hotel. Parking is a issue as no self parking. Only valet, but is full when we arrived.

I only visited the Sheraton briefly for a drink with my dad. We went to the hotel's main bar, B&B. We ordered rye & soda and were served promptly. This place is exactly what you'd expect from a downtown hotel/conference bar. Nothing special or trendy, but nothing wrong with it either.

Decent hotel. Had some issues but Manager made things right.

Loved this hotel s proximity to everything! It s right across from my favorite place to eat - the Assembly Chef s Hall. We walked to all our activities: the Tall Ship Kajima, Segway tour of the brewery district, the movie theater, 360 Restaurant at CN Tower, Cineplex Cinemas Yonge-Dundas and Scotia Bank arena. The hotel offered us lounge access upgrade for approximately $30USD per room/per day (breakfast, evening hors d oeurves, water, tea, coffee). Definitely worth it, but my family didn t enjoy the food selection. The food was just ok. But they serve Starbucks coffee so that was a plus.

Services are great but main entrance is not working

Really nice hotel with friendly staff. Event I attended provided tea/coffee but water would have been nice. The bathrooms needed some attention.

Very frindly place to go i will sugest everyone to go to this hotel

Rooms clean and tidy cleaned up everyday well and at a good price would stay again.

Service and rooms are great, love the outdoor pool connect with the indoor. Its great u can sneek out to the outdoor pool while its -13 outside