Sheraton Buganvilias Resort & Convention Center Reviews

Very comfortable, friendly and excellent service, in January and February there are many foreigners
Greater

Very nice place. Everything is close and safe to walk to. But you do have to pay for internet!

the best places for a perfect stay and professional attention

Definitely one of the best in Puerto Vallarta with an unbeatable location and magnificent facilities. The attention and service of ten. I recommend a cocktail at the pier !!

A good hotel where to get also very central to the city Puerto Vallarta

Beautiful property, very friendly staff, continually making improvements, highly recommend.

Best location and staff in Puerto Vallarta. Come every year and never let me down.

A hotel highly recommended for extraordinary holidays, very comfortable, with beach, rooms with beautiful views towards the sea, very spacious and comfortable, 10 minutes from the boardwalk walking, excellent menu in the buffet and the food with very good taste, service waiters and service in general excellent.

Just there for an overnight. The buffet was awesome and so is the pool

EXCELLENT HOTEL: excellent location, excellent attention from most of the staff (only 3 negatives haha), spacious, clean rooms and without any setbacks in their operation, wide variety of food in its 6 different restaurants, although without a doubt "Las Gaviotas" takes the award by far! Although the beach does not have much sand, it looks like a glass mat and the sound is 10! The talk about the timeshare is long but hey, you already know what it is about. I went on a long weekend from 15 to 20 and although there were many people, it was easy to enjoy the stay.

Of course, if you don't take care of yourself, you run the risk of not enjoying Vallarta because this hotel has everything you need for an excellent stay !! : D

Services is fine, the wine bar is good, the bad is charged by the wifi, the beach has a lot of stones that you can not get because they hurt you

Food was great, we have been going there for 25 years this year was the best, Sunday brunch New year's Eve party ,Mexican fiesta, good music great entertainment, great service. We will be back.

We came and hung out at a friend time share! Super nice beach front

An excellent resort to rest and forget about everyday life, work, schools, etc. Excellent facilities and first class services, is easy access to the main road in Puerto Vallarta, Jalisco. There are shopping centers very close to its location, as well as places of leisure and entertainment. Highly recommended Greetings.

B
Very good recommended one hundred

Any case well except that in most restaurants discriminate against children, I think it is a strategy to limit all-inclusive food.

They are remodeling it, but the suites are very old.

Very good attention from the staff, spacious rooms.

Very good attention its excellent gastronomy its location beautiful facilities

I did not like the treatment received at reception, otherwise highly recommended.

A place you can enjoy with the family. The detail to improve are the bathrooms of the rooms that when you bathe the water goes out to another area.

I really enjoyed staying here in past visits to PV. One aspect of the area I really enjoy is how inclusive it is. I was very disappointed to hear the hotel refused to allow a gay couple to get married at the resort. I won't be back.

Everything very well nothing more to my taste the mattress very hard

Very bad service and they did not respect very expensive protocols for the service they provide.

WiFi is promoted at part of the includive option but not free. You can only use wifi for free in the lobby otherwise it is $15 a day. You are also grilled for 45 upon checking in about a timeshare. The hours for the bars are not ideal and the included food is mediocre.

The hotel has very good facilities, the convention rooms are large and comfortable, they do not charge you for parking if you go to a convention and you are not staying with them

I loved the service, I would not hesitate to return.

I do not understand everything very well very nice place but the service I think was regular so I loved it if I recommend it very well

I travel a lot , but this place is the wors place in Mexico . No Wi-Fi ... U have 2 pay big box 2 have it in the room ... food is terrible... buffet has same food all day 4 every meal ... service terrible... rooms R small ... room service included ... U can t order water without meal !!!!U have 2 pay 4 the water in the room ... all inclusive is not close .... Don t stay in this place overprice ... SPA ...$25 per hour .. just 2 use the facility... never again

It is a great hotel the best without doubt to stay on vacation

I had good attention in the place and the stay very quiet.

It was amazing the place I liked the attention. If you rest and have fun

Excellent facilities, services, attention, food, all excellent

Nice place, bad experience they stole money from my logged. In December

Excellent hotel, central, rooms of very good size, beds and pillows the best !!!!

The breakfast is delicious ... The waiters are super attentive.

Very good hotel, central, excellent location, very good service, good rooms, overlooking the sea, the problem is that the beach is not the best of the bay but everything else, excellent.

The most dangerous beach in Puerto Vallarta

The sea urchin infested beach. Attempt to swim and you will End up 40 or more inch-long poisonous needles. The hotel doctor will charge you $US50 for (a rather unprofessionally) attempting to remove some of them.

No lifeguards on duty in either swimming pool or beach.

The hotel s first-aid kit consisted of a backpain ointment and six pairs of expired rubber gloves. Not sure if similar maintenance standards apply to the fire and other safety measures. In my professional experience it s usually the case.

All other hotels and public beaches are perfectly safe. So, if you are looking for a beach holiday, give this hotel a miss

Comfortable rooms, friendly staff, great location and views!

Excellent place and service, but I think you need a playground in the wading pool or a slide to entertain the little ones, from then on all super good ...

Clean, well kept gardens, very comfortable rooms
Beach with many beautiful stones
That make a unique sound with each wave

The drinks of the place, the treatment and the food are so delicious, recommended 1000

Stayed here many times...love it ..small dog friendly. Great poolside fun.

Great ocean views, beautiful property, doesn't allow any outside guests so if you have friends staying elsewhere not a great place.

It is very disorganized , when we arrived we were taken to the wrong side, I think trying to sell some time shares, we declined the pitch so that was fine. Then we were told kids club was open by 4 people, when we to the building the sign on the door said they were swimming, great so we walked through all the pools in the hot sun. Then we were told no they are open so walked back. Then we were told oh the caregiver had left so maybe they will be open tomorrow. I have very low expectations on it being open or anyone knowing what s going down. The service was fine not extraordinary but average. The rooms are average a little dated and no balconies. The Westin andMarriott are much more beautiful and efficient. It s tired and dated and just kinda blah. The shower rain head didn t work so you only got a jet to the face. On a plus lovely water view from windows and clean.

Although the hotel is comfortable and with good facilities, it does not make me fair to continue charging the internet (that was from the 90's)

Very good place to spend the night and enjoy the beach, in addition to beautiful and pleasant views

Uncomfortable
I get to the room and 10 minutes later my luggage
5 min later the maid arrives to deliver the slippers
10 min later the supervisor arrives to check if she is busy
10 min later they come to check if the bar is full
1 later the maid arrives to see if I have towels
They don't let rest

The service is indeed a nightmare, waiters always denying service or letting you wait more when you ask for something. Vacation club sales team are harassing you every time you get out of the elevators. But rooms are just hilarious, narrow bathrooms, no area or anything for hang your wet clothes, mo working coffee machine, service not picking any towels, a dripping water in the bathroom , and a long etcetera. Indeed not a nice experience.

Impressive how rude and poorly attended we were by the waiters on the pier. I understand that it is all inclusive, but even fear gave us ask for more ... Pessimistic attitude, glasses of plastic, and closed ahead of time.

Beautiful property. Food was overpriced and decent. To get internet and 20% off everything, you have to listen to the timeshare presentation. We are a young couple so they didn't even try to push us past 30 mins, but others were there for more than 4 hours. You do get a free buffet breakfast out of it. We stayed in the timeshare 1 bedroom unit and it was awesome. It was a great deal through the company Global Discovery Vacations, but there are many RCI owners and other companies that qualify for the same deal. I really liked that within walking distance we could go to a grocery store and street tacos. If you don't like that, the hotel is pretty enough that you could just stay there and then take a taxi to town or nice restaurants in the area. Also, beware of the beach. Wear sandals or you will get cut!

A very nice place, with extraordinary gardens, but the attention of the staff leaves much to be desired of the hotel ... I will not recommend it or return.

Friendly treatment good food they lack night show and the beach has big rocks

New Year's Eve here, very nice view, varied food, two large pool areas and direct access to the beach. Unfortunately no upgrade or lounge access received. About $ 16 from the airport.