Sheraton Amsterdam Airport Hotel Reviews

Typical Sheraton Hotel directly attached to the airport. Access to the train station is conformable as well. Interior is in good condition and staff is friendly. The price is generell very high.

Typical high class Sheraton hotel walking distance from the terminal at Schopol. High standars, friendly and polite staff. Did not get a chance to eat at the hotel diner, but there are plenty to of restaurants and fast food courts at the nearby terminal and train station of Schipol. Excellent for overnight stay in transit!

Hotel at Amsterdam Airport. Convenience for a scale.

Even though its remodel , would stay at Hilton. Rooms need love. Only thing it has going is closer to airport than Hilton.

Great location for meetings, well-kept lunch and the location is very easily accessible. Wifi is good and stable (important for certain IT training courses), I hope Microsoft NL will use this location more often.

Nice rooms and prime location. From the hotel hall directly into the departure hall. How luxurious do you want it?

Good location for your last minute shopping and easy to go to the airport.

Location wise, it does not get better than the Sheraton if you are flying out of Schiphol. About a 5 minute walk and it is all indoors, so in winter this is a luxury. Returned the rental car the previous evening and all I had to do was checkout and walk over to the airport.

Room was spacious and comfortable. Plenty of pillows and the bed is very comfortable to get a good nights rest. Cannot open the windows which is a pain. Many European hotels have the problem of a thick down comforter that is too warm for winter and no possibility of opening the window to cool down the room. The AC only goes down to 18C or so.

WiFi is a major hassle. Constantly have to sign back in each time your computer goes to sleep. Complete nuisance. This is 2018 Sheraton, can we make this easier? There is technology out there.

Bathroom is spacious and well appointed with nice set of amenities. They could have made the shower a little larger. Though the bathroom has both a tub and a shower, I would imagine that 85% of the guests end up using the shower. So it is a bit of the tail wagging the dog situation as the tub is big and grand and the shower is on the small side.

Did not eat breakfast so cant comment on that. There is a station on each floor for Coffee and Tea. This is well done with plenty of choices. Only thing that was not available is milk. They just have the powder stuff.
Had a business dinner at the restaurant. A nice selection of traditional dutch dishes and international ones. Practically everything we tried was very good and presented very nicely! Quiet and very suitable for a business meal. Rather pricey, so be prepared for that. The braised Veal that I had was exquisite! Service was prompt and friendly.

Nice comfy beds, brilliant menu at the Stripes restau, yummy energising breakfast and uber-convenient location! Excellent meeting facilities too!

Great service, and polite friendly staff, however wasnt to keen on the breakfast but being a chef and fussy was prob more down to me than the food, would recommend the stay, large clean rooms with oversize bed and a bath.

The bathroom was not cleaned. Opened shampoo bottles. Unacceptable. Sheraton not again.

Check-in was easy. They were all set to handle our late check-in request. Bed was comfortable. Pillows were great. Staff was friendly.

Stayed overnight during a work trip because of its location at the airport. I got a good rate, the staff was friendly and it's really convenient with an early flight out.

They were available and quickly checked us in even though we arrived past midnight.

Good comfortable bed just moments away from an early check in!

Because it was connected with the airport, it was convenient when leaving for one.

It was not good experience to stay there, although it was good location.

Quality of food was not impressive despite expensive price.

If this is your first meal in country you will be glad of it.

Runway Cafe Food and Ambience Poor
I feel slightly harsh in saying poor as the warm chicken roll and cheese/tuna melt we had were cooked ok and the waiting staff were polite. If I d paid a few euros for them at a takeaway stall I d be leaving three stars for the tuna melt which was a bit dry and four for the chicken.
One doesn t expect the Sheraton bar to be cheap, but when you pay nearly 30 euros for two sandwiches then you do expect that they will be made with good ingredients and presented well.
In fact the tuna melt is made with tinned tuna rather than fresh so total ingredient cost to the Sheraton must be about 1 Euro. The chicken roll was actually well prepared and made with chicken breast.
What really let both down was the presentation. Not a little bit of sliced tomato, gherkin or a sprig of parsley was allowed to interfere with the we just bought some sandwiches in Albert Heijn heated them up and chucked them on a plate look that the Sheraton seemed to be going for. We hadn t ordered additional salad or fries as we were only after a very light meal ( 3.60 each if we had by the way). But for a catering establishment to serve sandwiches without any garnish when charging 13 each is bizarre.
There was also really inappropriate loud music playing. I ve got wide music tastes including some pretty raucous stuff, but when stopping for a quick meal in an expensive hotel cafe/bar/restaurant I don t usually expect to have to speak excessively loud over electro-rap.
My partner and I are both very well travelled and used to eating everywhere from award winning high end restaurants to grabbing a bite of street food. I ve worked in a variety of catering jobs in my time from burger bars to high end hotels (I've even prepared sandwiches in a bar in a high end hotel so have some idea how it should be done). In none of these would the food presentation we had today have been acceptable and the music would have at least been considered questionable even in the burger bar.
This is really basic stuff. Sheraton have been doing this for years and one wonders how on earth they are messing up now. Even when my partner pointed out that we were dissatisfied, in answer to the standard "was everything OK?" question, there was no comeback other than an "Oh" and an awkward shrug. If staff are trained to ask if everything is OK then they should be trained in how to deal with a negative reply.

Good, but expensive hotel. Exceedingly convenient for the airport!

Awesome...Next to airport... U will see lot of air crew members in Hotel and if u got a chance to speak with them u will get to hear some experience

Standard hotel. Rates a little high. Lounge breakfast is under average for a club lounge

Lovely room, wonderful service. Very convenient for overnight stay. Shower in room did not drain well.

Overpriced and overrated. Poor rooms and facilities for the price.

Very average for the money. Clean I guess, but quite worn over time. I won't be staying there again. Would rather taxi to the airport from a better hotel.

Crapy room but close to airport also incredibly helpful guy at the reception

Lord i want to be a Qonqueror of the time to be a Qonqueror of the moon it is very good at Groningen and I ordered it he loves you he really loves the religions the

this is the best place to arrange your uber pickup as there is a decent area for the driver to park and wait for you.

I'm pretty sure my room wasn't cleaned from the previous guest since I found food in the covers. The carpet was disgusting. Best thing about this hotel was location.

Stunning hotel! Great location just walk to the Schiphol airport! The staff also friendly and the car parking also available. Great breakfast!

Easy check in and out. Staff are very helpful. Beds are massive

Went here to pick up my mother from the airport. A great place to wait and relax, and I can park right underneath the lobby and take the elevator up.

Functional efficient clean with good services and high quality restaurant. In case you need to stay around the airport I would recommend it

Unbeatable location right outside the terminal building. Nice, modern rooms and friendly staff. Hotel restaurant had very limited selection of food though and is more like a bistro.

What a great hotel! We walked across the street to the airport mall with lots of food choices, clothing and souvenirs, too. The hotel was very quiet, the bed was comfortable and the staff was on the ball. We would choose this same hotel on our next journey to Amsterdam!

We staid in room 515. Hotel was nice. Room was clean. Nice amenities. There shower would not drain. Reported to desk and they said they would send maintenance up to look at it or change our room. We chose to send maintenance as we were there only for 1 night. We went to eat and when we returned were told the issue was fixed. Shower still would not drain. There was also a loud buzzing noise randomly throughout the night that kept waking me up. Reported on checkout next day and was contacted by manger. If it wasn't for shower and the buzzing the stay would have been great.

Location is nice, conference rooms are more than adequate. Food is so so, but enough to choose from.

Nice hotel with fixed connection to the airport we have been there one night.

Right outside Schiphol. Very elegant and warming. Good rooms. Good breakfast.

Friendly staff, great rooms, super convenient for early morning departures

Surprisingly good for an airport hotel. Rooms are big, clean with a good sized bathroom. A nice bar and restaurant area too

Ideal for an early flight from Schiphol. Package including parking. Nice rooms and beautiful lobby bar.

Well designed and organized airport hotel.... Best option when flying from AMS

We were allowed to spend the night here on the way there and back. It will happen again with every vacation from Schiphol. Service super and you are at the airport within 1 minute.

We went to the Runway lounge for breakfast at the Sheraton. The service was ok. They have several plugs and lots of space so that you can conduct conferences and other online business while aeating and most of all it is quiet.

Great hotel and rooms. Pillows are great. Restaurant is really nice too!

Clean room, only no windows to the outside. Just the inside with an overlook over the lobby.

Good location, and convenient before flight. Large comfortable rooms. Little expensive, it was too hot in the room.

Been to the restaurant / bar that is accessible from the terminal. Good was good, but service was terrible. Bunch of young folks that came to the table initially, but after that we had to go to the bar every time off we wanted something. They had 5 tables with people and were 4 staff, later 5. They were sitting in a corner behind the bar chatting. Took us 40 minutes to order...

Great rooms, except cover your windows because the neighbors across the airport can see right in your room. Friendly service though

It is a very great hotel. The service is great. Also for me as a wheelchair user pushed very well but not quite perfect.

Great food, probably the best option for a nice meal if you are at the airport

Very convenient place for a meeting connected to airport, staff friendly

Great location attached to the airport in Amsterdam. If you want minimum time from bed to gate, this is for you. Otherwise rooms are just ok, and you pay a premium for location.

Very convenient place if you have a flight early in the morning

Fantastic Sheraton, I had just tried to bring 2 guests by taxi to you. Unfortunately you keep all taxis at the barrier, so the men have now booked 2 rooms at CitizenM. We were welcome there.

Extra charge for an infant ? What kind of B's is that never in my life have I seen something like that.

Coffee only in the hallway and single-layer toilet paper ... For> 200 EUR not in order

Very convenient location walking to airport, train station and rental cars. Very nice and modern hotel with great service.

Experience was good, just walking distance from airport. You have to cross one bridge inside the airport itself and you are in Sheraton.

...a disaster. Yes, it is the closest hotel to the airport, but believe me, it is to be avoided at all cost unless you want to feel like being an "in" patient in a hospital.

Good hotel and very handy for trains and planes and retail outlets in the airport.

Had a lovely stay clean and tidy, staff were very helpful

As you expect from Sheraton. I arrived late, checking in took a little extra time, but I got an excuses. Good bed. I slept in so did not check out the breakfast. Also did forget to take pictures this time. If you do not want to worry about missing a flight, good option. But it cost a bit more. I paid 170.

This is why we stay at Sheraton. Rooms, staff are excellent!