Shangri-La Hotels and Resorts Abbu Dhabi Reviews

Best hotel we have stayed in in the UAE. Beyond excellent service. Every stay member we encountered was friendly and helpful.

Great luxury quite hotel, in the entrance of Abu Dhabi, with a briber beach.

Place a summit in magnificence and imagination ..... The situation needs to arrange a budget.

Excellent service excellent costumer service thanks so much for all special reception Ms Loubna she is very professional.

Amazing to rest and to try gastronomy for every kind of tastes

The reception staff was extremely cordial and helpful

Excellent service, high quality accommodation and the standard of the evening buffet is outstanding.

Excellent hotel. Great service. Great views of the Grand Mosque. The personnel is so kind and always willing to help and to make sure you enjoy yourself. Lots of activities to do at the beach (jet sky, kayak, etc). Furthermore they have their own little boat for their own little river (awesome!).

The only "BUT" is that it is far away from the city centre, but that is ok if you want you want to get lost and want some privacy.

I would like to express my thanks for Mrs. Loubna, and Mrs. Kanza and all the staff for there great work and hospitality ...

Kind regards,
Omar M.

Excellent hotel, the location is great with views across to the Grand Mosque. The staff have all been helpful and friendly, I'm enjoying my stay here.

Ideal place to visit and to enjoy a meal. Famouse for it's Brunches and scnicec view of the city and water area.

very noisy (pool, construction work on the other site of the bay)
overnight booking necessary because of checkin in the morning

Excellent service, perfect location for relaxation, great and excellent buffet, great rooms.

Very cool, I would recommend it and thank you for your wonderful service, but there are some things that you should consider, such as the restaurant from
It is possible to extend the working hours. Thank you

Unfortunately, upon my arrival, in the room that was assigned to me the AC was not working, we called for assistance, the resident engineering team tried to fix it, but when I came back after dinner was still not working, so I had to call the reception again and finally they changed my room. I was not expecting this from a resort of this class. Moreover, there was no chance to stream the content of my iPhone or iPad to the TV, so I couldn t have any Netflix or similar service. Services in the all day dining was slow, but good. Very slow service at poolside, where I ordered a lunch, and the bread came when I had already finished it. At the check out, after I have settled my account and paid, I have asked to print two tickets, they brought me to the business Centre and only after I have printed, they told me that this service was a paid one and they charged me the equivalent of 6 Euros for 2 pages printed in color (less than 5%). I supposed was a complimentary service and they should not charge a customers for a service like this. The valet parking service brought me back my car, but they have broken the inside separator of the capote in the trunk of my convertible because they have tried to put my baggage with no care at all. Stay was fine, but I was expecting a far better experience from a facilities of such class, and I actually choose it because I didn t want to have any problem at all, which instead I had.

It was our 1st experience at the Shangri-la Abu dhabi and we loved the hospitality. The property is luxurious and the view of the Grand mosque from our private room balcony was breathtaking. The infinity pool has a relaxing sunset view. Evening boat ride at the canal gives a romantic Venice feel...it's a must try for the guests.

Staff were very friendly and helpful but service was slow. Rooms are under our expectations for five star and smelt slightly damp. Having stayed in many hotels in the UAE we felt the hotel was under par for its rating.

Excellent staff and cleanliness
Food was amazing

Because of the Abu Dhabi government's policy of encouraging transit and subsidized sightseeing (forgetting whether it is subsidized because of the fasting month), I was fortunate to stay in this hotel for two nights. I didn't expect everything here to be so memorable. The room terrace faces the magnificent Abu Darby Mosque, beautiful! There is a large bathroom and bathtub in the room, which makes people willing to be an otaku! For this reason, I put a "DO NOT DISTURB" sign on the outside of the door as soon as I entered the room until I checked out. The service staff would hand over an envelope through the door every few hours to ask intimately, "If you need any room service, please inform the front desk. Oh!" Very sweet!

From checking in the welcome tea to checking out the thank you card, the whole process was taken care of, completely impeccable, I was greeted warmly and sent me a ride warmly~ the point is! The door man who received me on the first day called me by my name after I left the hotel s door and asked if I had a good stay and a good time? I hope my journey will be pleasant afterwards~ It is really pleasantly surprised that my name is remembered! Can t help but wonder if the receptionist has a memo with the name of each guest~

I want to come back again! It may be said that the most beautiful memory in this life is too exaggerated, but I really have a great memory here! ! Thank you to all the hotel members who created beautiful memories for the guests!

How can I describe the beauty of the hotel?
"You will never regret staying here!!!"

The suite where I stayed, was not arranged despite being large, I meant to distribute the lounge, the room, the bathroom and the wardrobe.
Shower doors are glass and anyone can see everything, I was harassed by my children when they entered the bathroom and therefore i had to stop and take them out.
Also the big problem I encountered was that I came to the hotel at 2pm and entered the suite at 4 pm, my family was upset that I was coming with my wife and my three children.
That's a bad experience with your hotel.our hotel

Nice room & facilities, good front of house staff & housekeeping.
however breakfast & dinner at sofra boulevard below average. Poor labelling of food, slow erratic service, slow to replace buffet items. Beach food service also slow.

Amazing place where every family member can enjoy and have fun. Open buffet is wonderful with huge variety of the food.

The view from the pool and the room is good. SPA facilities and services were also good. I was in trouble because the restaurant I booked when arriving early in the morning was canceled.

The good...Chinese restaurant food and service was excellent. Pool was inviting, room service was on point, quality staff for our girls watching the outdoor film.

Wanting for improvement...Check-in took 20 minutes. Request to be located near our friends wasn't met (same floor, different wings), breakfast, while adequate, was repetitive, pool area pizza order wasn't delivered.

Just spent for a fine dinning. Very satisfied for the menu. Beach view is quite amazing.

Shangri-la is my favorite hotel. As soon I arrived to the hotel people outside were wonderful and helpful and same when I depart.
The receptionist Luobna is nice lady with a nice smile. I met her at the check in and check out. She did her job with professional level and fast.

Nice off course but due to restrictions I think it's boring to go any hotel best to stay home

Overall good. But i had expected a hand sanitizer to be available in the room considering the current scenario. But it was not there.

It was a great experience and a one night stay is not enough... to explore the hotel.

Fantastic hotel for a weekend get away. 35 AED in taxi from airport, three great pools, good food and easy to get to anywhere you want

Very nice view and offers its own beaches and market next door.

Shangri-La Hotel, Qaryat Al Beri, have very good frontline staff! Warm smiles and pleasant as well as quick check-in experience makes any weary traveller happy.

Keep up the good work.

The staff were excellent in a warm and professional fashion. The accommodation was clean and spacious. The checking staff and front lobby staff are examplary by any stsndards.
Why isn t it a 5 these are the reasons and not in any particular order:
1 Rain drop showers are low pressured
2 Balcony seating is uncomfortable for any length of time.
3 egg station staff are not able to make a great omelette they tend to over cook the eggs and are unable to keep up with moderate demands in the morning
4 Buffett hot food is not at correct temperature for example roast potatoes are always Luke warm
5 one very disturbing behaviour my wife and I noticed was one of the Chinese staff ladies in the chi spa (14:15 on 15/9/18) was relatively indifferent on welcoming to Indian or Anglo Indian clients and upon a white westerner she immediately stood to attention on welcoming the guest. I did not point this out at the time and I did not wish to create any tension.
6 TV selection was poor for this standard hotel for example no premier league football channels, it would make a difference to whether we rebook.
7 Good quality coffee and teas will make a big difference.

Overall a professional and well run hotel with great staff in a comfortable and clean environment to be proud of. I hope the suggestions are useful as we are seasoned travellers.

I had arrived very early before check-in time, but the staff was able to get me into a room with an amazing view. Everyone during my stay was very nice and professional. The bed was comfy, the view of the Grand Mosque was relaxing, and the hotel grounds was very well maintained and vibrant.

The Spa amenities was a very well appreciated perk. The restaurants were delicious, and the whole vibe of the hotel was very "Shangri-La".

We just went there for having afternoon tea. Nice atmosphere with very kind staff. The afternoon tea was good and the view over the channel beautiful.

Along the grand canal coastal line with absolutely amazing view of grand mosque

When you arrive at the Sufra restaurant / Buffet. Ask for Chef Marwan! He is kind, generous, and simply the best!

Thank you to the Shangri-La Sufra team for the excellent service and unforgettable experience.

Best,

Basel Zahr

I visited this hotel more than once on the open buffet and the seafood and grills were delicious and the service was excellent

Reception and accommodation are unique and everything was full of everything from bed to breakfast for the place

Peace be upon you ... my brothers, if I am talking about the Shangri-La Hotel, I am talking about the experience of 4 months. The day in the hotel is excellent, especially the Safra restaurant and a sweet hand, and in a coffee at the entrance to the hotel, which is not sweet and you can choose between the night bar on the balcony or inside + the swimming pool and the beautiful views of the sea and Sheikh Zayed Mosque + an outdoor bar at the pool that offers some meals and juices and in its sitting more than Wonderful on the beach and they have a shisha + and the market of Qaryat Al-Beri. You can walk from the hotel from the back to the market and you can order a car dog car from the lobby that connects you to a market. In short, the hotel is beautiful. On the sea along ....
Notes :
The laundry service, I can say that it is good or acceptable, especially in ironing (ironing) to the extent that I have started to wash my clothes under the hotel and the laundry prices are expensive and fancy
Room rates: Yes, a bit high ....

Pure luxury, great staff to read every wish from the lips .... great atmosphere, beautiful rooms and especially the kitchen is amazing. The food is of the highest quality and visually and tasted a poem ... Thanks to Chef Mansur Memarian and his entire crew ...

Very nice hotel, very good buffet.. Near to old souq (shopping mall)

Excellent experience, everything was perfect, from staff to offers in the restaurants and swimming pool/beach

the structure of the hotel was standard 5 star but the service from all staff was exceptional I truly felt very welcomed at this hotel and things were done as if your staff anticipated my thoughts! excellent service in the club room and also thanks to Malik on floor 4 attending to all the needs in the room and ensuring everything was perfect and beautifully clean

The Shangri-La Residences are within the 8.5 hectare hotel complex. They are connected to all the facilities via the hotel's waterway abras (water taxis) and a club car.

The accommodation ranges from studios to four-bedroom apartments.
Residence dimensions are: Studios (46 to 78 sqm); One-bedroom residence (66 to 102 sqm);
Two bedroom residence (112 to 123 sqm); Three bedroom residence (176 to 195 sqm) and
Four-bedroom residence (195 to 232 sqm).
The Residences are managed by the hotel with each guest experiencing Shangri-La hospitality first-hand within this exclusive setting.