really impossible to get in touch with the center, little professionalism and really poor service, I lost a parcel, a month has passed and although the parcel is delivered, nothing has arrived to the recipient. The package is delivered without a signature, congratulations.
Your headquarters in Grisignano is managed in a simply absurd way but what I see and so in all of Italy shame !!!!!!!
Pitiful service. They declare attempts at deliveries ever made! Very bad. To be avoided absolutely.
The only courier that strangely always has the wrong address
Really bad !!!!
I had ordered a product with Amazon, and unfortunately the forwarder was SDA. I never received the product, I never received a call from SDA, I never managed to contact SDA. I phoned Amazon and asked for another forwarder. The day after the product arrived.
Bad service. They say they tried to deliver and found no one. Only lies, not even present at the address. Very slow deliveries even if you pay by whom you buy for fast delivery (24h). I hope that soon they will take things seriously, and not to play with customers!
I wish I could say that the service is shameful, but there is no service !!! site not working, non-existent telephone customer support. shamefully inexistent service.
It is the second time that the SDA cannot deliver a parcel .... non-existent address .... how is it that all the others find it my address ???? Change jobs, it's not for you
I waited for him all day at home on the day of delivery; around 21:00 I go out and find a delivery notice with absent recipient ... FALSE !!!
I do not advise anyone to use them as a courier and if you are an unfortunate recipient make the sign of the cross !!!
The only phone number that can be contacted is 199 which is answered by a disk that gives no more information than the email; you cannot speak to an operator.
I would like to ask whoever wrote that he called their office what number did he dial .... ???
BAD !!!
My package was supposed to arrive in Brescia and SDA Roma Hub sent it to Cuneo, now it should hopefully go to Brescia. Who do they look at when they sort it? Then why don't they go directly to their destination?
They say that my way is non-existent I receive dozens of packages from Amazon and ebay without problems they had my cell phone the package returned to Mantua and I have to repay 10 euros to send it back to me
OOOOOOOHHHHH !!!! a complete disaster and endless ...... branch to fold and re-found "0" ..... indeed, given the situation from below zero !!! ..... liars, disorganized, with drivers who write that the addresses are wrong or that they don't find anyone when they haven't even gone by, (I have the proof, of course). But who will ever be holding up an entity that gives such a service? ...... document yourself and see some of you! .............
.. I just say that I thank God that I subscribed with the GLS for shipments ... I'm a shop on Rome ... I'm waiting for a delivery from Fastweb .... regular times from the start ... then we go to see the tracking ...... ERROR OR MISSING ADDRESS OF SOMETHING ... I state that I am a shop ... on VIA CASILINA ..... with both a house number and a letter.
.. a beautiful big viette .... but 'I am not surprised because' on two shipments the story was 'always the same ... Then we do not talk about the service ... I think my luck is only' for the fact that the sender is Fastweb so I should be sure about the delivery ... only for the delay but maybe for those who buy online in small businesses ... I think it's an odyssey .. I do not take it with the drivers ... because poracci come out so much that the door does not even close .... the cabbage improved I'm service! or close!
Before reviewing I raised myself noting that this problem has had many: They do not deliver claiming that the address is wrong. I wonder now what should I do to get my package, go to them?
bad service, and I miss the phone. from now on on online purchases I will ask who the courier is, if SDA will not buy anything
I can't understand why every time a shipment is involved, S.D.A begins the nightmare of tracking down the package.
They are unreliable, they cannot talk to anyone, the site is practically useless couriers insist that there was no one at home but you never find the warning and this means that they never go to their destination but limit themselves to write absent just to get paid for the ride, from now on before buying with amazon or ebay or whoever I make sure that the shipment is not made by these gentlemen and I also invite you to verify this because I really wonder how they still use them after so many complaints.
good evening
ordered 5 different items 5 different couriers all delivered except the one they received with bartolini with ups for their wrong address and nojn never answer the phone I would starve them and then close them. to publish you must necessarily light a star - not even half.
Ignoble service! I call the 24h warehouse number and it has always been busy. The courier did not find anyone at home and left the "wrong address" report. My parcel is in stock and I don't know how to recover it
I have been waiting for the package from Tenerife for a month. Combination in the days that you tried to deliver it to me I was not there and you who do not leave not even a receipt .. 3 attempts and not even a receipt !! Now I just hope that the package returns to Tenerife from my friend .. But you have to compensate me the 50 and fire the couriers of Foggia who have not done their homework! LMV !!
BAD SERVICE, THE COMPANY SHOULD CLOSE. THE PHONE NEVER RESPONDS.
I very often go to collect parcels at SDA ROMA 1 and I must say that they are kind and professional.
It is twice that the courier writes the rejected package while it has not passed. I also had to call the toll-free number to have it returned, because the normal number is not answered.
NOT RESPOND NO ONE EVER ... AVOID TO PUBLISH THE TELEPHONE NUMBER ...
These couriers can never find my way home ........ that all the others find very easily, and I always have to go and get the goods .... and it's not close to me.
I had to go in person because twice the courier left the warning without contacting me. Better competitors
Sda .... da cancellare servizio pessimo anzi da terzo mondo. Dicono che sono passati invece so' buciardiiiiii
A star is too much you never know when they deliver you then tracing them is almost impossible to the telfono do not answer.
unreliable.
Parcel delivered, according to them yesterday, signed on the device, but yesterday the shop was closed and no one could collect the parcel! Who did you give it to? No courier has passed in the indicated time!
Delivery out of hours (so there was no one), busy switchboards, hurried couriers who do not even write the shipping number on the notice they leave. With them, every shipment is a problem
Delivered or not - a real lottery. The last time did not even leave avviso di giacenza. The reason is "there was no recipient's last name on the intercom." For some reason, this fact did not bother SDA couriers before. It is impossible to reach the call center, they respond to e-mails with unsubscribes. It s good that at least the parcel can be picked up personally. There is a branch in some terrible industrial area with broken roads.
really bad service; I had 3 negative experiences with this courier: in the first case, in spite of having asked to be informed in time for the delivery, I was called by the courier when he had arrived in front of my house and he left the goods outside the gate, in the second I had to go and collect the goods in their warehouses on the other side of the city because, according to them, they had tried to deliver without finding anyone (a fact that was not true) while in the third case there had been someone in the house since the hours 8 at 8 pm, they tried to justify their inability to deliver with the fact that they had not found anyone.
I wonder at this point why sellers including Amazon continue to rely on this mob instead of making them go bankrupt.
It is evident that I will never again rely on this courier and that my purchases or lines from now on will be conditioned by the courier used
Delivery within the scheduled time, package in excellent condition, delicate goods held very well.
They said they delivered the package to me but I never received it, it's also impossible to contact them and talk to an operator. Basically if the pack isn't insured they can keep it and you can't do anything about it
Lazy Time Liars and Dishonest! Really dishonest !!!
The worst expert courier that exists in Italy and still pefggio which is part of and serves the group of Italian post offices has recently been misplaced. euro I am still waiting for news about you do cmq if you want to be sure of your shipments, contact someone else
the disgusting disgust, always late, impossible to talk to an operator even on payment and pretend to have attempted delivery
Very bad experience with the SDA Roma 1 service .. I had to personally go to pick up a package that they had in storage according to their wrong address. The address was correct and also the name on the intercom therefore great carelessness of the courier. Uneducated and rude office staff not even an apology.
The worst shipping service ruins the work of the people. Other than excuses you have to pay damages to people.
The glorious Pony and press, to mention those of the Far West, was hundreds of years ahead of this courier.
nonexistent communication, shipping arbitrarily placed in storage with nonexistent reasons. I do not understand how level brands can use this courier: or rather I think that given the bad service it offers, it will offer such low rates that companies cannot say no. Eye, however, because at the end of also hail brands that offer a poor delivery service to the long one stove.
Some of their drivers, when they don't want to complete deliveries, falsely claim to have passed and found no one. Some are also rude. To understand the reasons for this, let us not forget that it is a company of the Italian Post Office which in turn was also a state company.
Poor service! A Celery Pack1 arrived after 5 days! They say the recipient was absent but it is they who have not passed! I was at home and nobody came!
I put a star just because otherwise they don't get published. PESSIMO SERVICE. WORSE THAN "YOU CAN'T." 20 phone calls and never answer. (and it is paid, they leave you online without any response). The package was delivered to them but never reached their destination. On the site send a message, they will reply (if they answer) after days and days. It is not clear why the Italian post office still uses them.
Disgusting! OTHERWISE, THEY'VE ALWAYS HAVE THE PHONE OUTSIDE FOR NOT HAVING BREAKINGS! BUT PAY FOR SHIPPING WITH DELIVERY IN 24H, AND THEY JUMP INVENTING THAT NO ONE WAS HOME! Horrendous!
All sharable what we read .. I do not add anything else
After the theft suffered in 2016 paccocelere3 insured, I reused this service yesterday, and again, the express parcel1 Plus delivers in 24 hours with set time, was not delivered and no warning, they are really bad should be reported. The no. 199 for a fee says that the code is not valid yet the package is SDA. Did they steal this too?
I'm waiting for a package that has already been in Rome for 4 days !!!
they really suck zero assistance, employees as if they were incompetent retards who do not waste a word, plus the post offices wash their hands completely, saying they are a separate company. How am I supposed to ruin these clowns? I have lost a package for over 30 days
I ordered a hood on the internet through the sos shop site and the hood through the service it came in. Completely broken (dented) and with missing pieces, the package arrived in fact opened and closed with a scotch put badly
Embarrassing. It is impossible to be able to talk to someone and have information on deliveries. I am trying to contact them to find out about my package, not delivered due to THEIR inability to find a clearly specified address, and I continue to receive no reply after days. shameful
Horrible ... They had to deliver the package to me yesterday and they didn't do it saying I wasn't home, ruining me all day.
Today they told me that the package had to be delivered in the morning, but when I called back, I was told that they lied, correcting that the package could be delivered between 9 and 18.
In short, a very high disorganization.
A bit too out of the way, but the staff is friendly and helpful, very ready to meet the needs of the customer.
postal service that relies on the bad sca, they say that they pass instead it is absolutely not true, we pay very expensive services, and an efficient service is not given.
heavy package 38 kilograms, 1 mt x 1mt (so voluminous) withdrawn on February 5th ..... and still never delivered. sda di corcolle does not answer EVER !!!!!!!
YOU ARE DISGUSTING! You say you went twice but I have video evidence that this time too NO ONE showed up !! I paid for a service that never happened. The ROMA1 office does not even answer the phone. You must be ashamed !!!!!
It is impossible to contact them except at 199.
But even here they never manage to solve anything by spending only bad money on service
The worst on the square! In the best case, the package does not arrive at the recipient and returns to the sender with the return costs to be paid. Otherwise it remains frozen indefinitely in their warehouses, after a single failed delivery attempt. Before buying something, therefore, agree with the seller not to use their shipping service, otherwise you will regret the purchase made.
Horrendous service. Miss address. They don't call you. They do not proceed with the return of the goods not carried out solely for their responsibility, forcing the customer to go dozens of miles to go to THEM TO take our items. Hurry up as well otherwise the gentlemen send back to the sender.
Nightmare.
never again refuse to deliver parcels invent themselves at the first delivery absent recipient at the second attempt invent incomplete data, and to go and collect it 50 km away, shame they should revoke the license ....
Service lousy ordered a piece of car and I get a sweater you can not talk to anyone the shameful phone
Really bad!
Service non-existent, assistance non-existent and with package never received ...
Have the courage to answer the phone
Associate them you have bad is lack of respect for the latter, sda does not deserve even 1 star. In my area they saved themselves thanks to a Philippine transporter ... it went away, now it's the end. I have 5 deliveries standing by recipient with them, 2 already went back. The whole ebay world is held up with a swift pack ...... you have to start looking around .... there are those red vans that work beautifully, with them I made impossible withdrawals abroad, almost against the will of the seller ..... would also be good for making a kidnapping hahahaha.
I think it is the case you do not rely on this company they are bad they send notices that have passed and they have not even warned then they send notices for appointments they make you stay at home half a day and they do not even come to report .....
They do not deliver to IndaBox collection points! They don't even leave the notice! You call customer service for a fee and, when the observer finally passes you, the line magically drops = 50 cents thrown away .. and what do you do not try again? Go get it from the branch, you don't work!
Can I report them? I have surveillance camera recordings, because they say the recipient is absent, the worst service.
Bad service. I'm waiting for a package that was due to arrive yesterday, but on the website they marked 'Failed delivery for absent recipient' despite being at home all day.
I believe that parcels that fail to deliver during the day mark them as 'Absent Recipient' despite not being absolutely true.
THERE IS NO WORSE! YOU CAN'T PUT LESS THAN A STELLINA FRESH PRODUCT PACKAGE IN DRYCE BOX, clearly food, I paid for a delivery in 24h, shipping costs are on the third day, closed tomorrow, the day after tomorrow and Easter, Monday and holiday. NO ONE SUPPORT !! I want my money back and I don't want to see you anymore!
A parcel delivered from 3 working days .... really absurd !! And it's impossible to talk to anyone.
My paccocelere 3 sent on 24/12/18 from a location in Basilicata is unfortunately undisturbed from 28/12/2018 at 9.25 hours in the HUB Sda of Rome Interporto. I wonder when I can resume his race for the destination located in Lombardy. The SDA Courier must review its mail handling process especially near parties. I'm not at all happy with his way of working.
Bad service! It is not possible to contact them if not for a fee where you cannot talk to an operator. Unable to make an appointment for delivery and shipping never arrives! ZERO rating !!!!
SDA shameful service! Courier leaves notice "recipient absent", despite the presence of more people. Unable to telephone contact. The location number is always busy. The paid number is a useless automatic responder. Online assistance slow and unusable. In order to collect the package personally, I had to request the sender's intervention. For years now it has been so. I'm surprised no one does anything ... Shame.
Buffoni
They are buffoons ... they left 40 people standing because they didn't deliver the chairs we were waiting for
Moreover, the SDA switchboard is of a very high level because, in addition to causing damage, they are also large rude
I have to put a star because 0 can't. They do not respect delivery times. They say they are gone, but they leave no warnings. 4 votes did it. It's called a scam!
I can't give zero otherwise I would have done it, they are the worst couriers, every time I wait for a package from them it is an odyssey with a thousand apologies and contacting a person to ask for information about your shipment is impossible, the toll-free number is just a bot .
shameful
NEVER answer and declare that they have passed but as usual it is not true (I was at home and nobody passed)
to suck
They managed to miss a parcel ;
But really? You had to send him an hour's drive from ROME and you sent him to Bologna !!! and disappeared from them for more than a month.
If I were you I would go to the janitor
The parcel never reaches me, the couriers sda are not professional, they do not even advise
bad service, two false deliveries no warning. amazon should eliminate it from the suppliers, it is the second time on two
service that does not exist on the phone no one answers and as transporters they hire outraged, inefficient and unintelligent staff. Personally they left a parcel outside, putting a scribble instead of my signature (criminal offense) because they didn't want to take the parcel to the floor (first). I will make a complaint but this is the level ... avoid them
The worst of the couriers, is not the first time that the package keeps it in storage due to a closed deposit and they do not send it in delivery, really bad
sda.it