Scott Rees & Co Review

Sometimes a little slow to reply but overall a helpful & friendly service

First time used them, it was a good service hence the reason used them again and it was shambles. Not happy with the way Ian Wadsworth handled my case. Very poor service

BE CAREFUL

They ask you to commit insurance fraud.

Have you had an accident in the last 3 years? Were not injured? Don't want to claim? Scott Rees and their Claim Team will phone you every day for months on end until you've had enough, give in and listen to them tell you how to commit insurance fraud.

Its very easy. They tell you what injuries to say you had (usually back/neck pains), how long you have had them (min 3 months) and how much you suffered (hard to bend down, pain when lifting).


They will phone you on many landlines stretching from Jersey to Scotland but never on their actual business line. If you upset them, tell them you don't want to claim, you want to cancel the claim, they will phone you on their mobiles (as these are not recorded) and try and bully you back into making a claim by telling you you've made a fraudulent claim, go figure?

Keep hanging up.

Would 100% Recommend Scott Rees & Co to anyone! Would like to thank Helen Corvan for all the effort she put into my case, keeping me constantly updated as to what was going on and for getting a settlement that I am very pleased with!!

AVOID AVOID!!
It s so funny how staff or close mates leave 5* review. Avoid Scott Reece solicitor they re time waster the worse and unprofessional solicitors I ve ever came across. I gave them a claim back in Nov 2014 and they dragged the claim all the way to Nov 2017, the only thing they re good at is filling out all the scam paperwork to start of your claim, they are so bad the third party had to phone me (which is not even allowed) and informed me that it was there clients fault!! Because Scott Rees never answered there phone or return calls!! First Sarah Ryan was dealing with my case (misleading me with the wrong info) then it was transferred to Rebecca Thorpe no one informed me about that at all!! Can Scott rees get any worse!! (2 different solicitors were giving me different information regarding the same case.

I ve made a formal complained but I feel like I m not gonna get anywhere with it!! All they do is referred you back to Legal Ombudsman (they re just as bad as Scot Rees & co) AVOID, AVOID , AVOID

Absolutely shocking firm I have sent them the same begining accident forms by email 7 times now (no joke). Even went to the medical they sent me to. Yet they still send me every week or so the same accident forms to submit by post and by email. We had another insurance company come around because we thought it was them (called us said they were loking into our claim!) they told us how terrible scott rees are dealing with us and it shouldn't happen! 5 months since the car accident!. They also told us we were entitled to 1000s! Scott rees havnt updated us in about 3/4 months! But we are signed into a contract and can't leave them. We are still attending phsyio. We email we call and they ignore us completely! Then they send the same FORMS again! Im losing my mind!

Although it took more than one year to settle my claim, Lee Givnan was excelling handling with my claim. I also want to thank Jason, he always provided sound advice, kept me up to date at every stage when requested. Efficient service with regular contact to keep me updated on proceedings etc. Thanks again Lee Givnan and his team.

could not fault the team at scott rees i didnt have to do anything explained every thing to me and very profesional

Starting to get abit worried now with some of the bad reviews posted.. hoping I've picked the right company for my personal injury claim some of the bad reviews do not add up as from the day I first rang them this company as been so professional,polite and told me everything I needed to know. It's only been 2 weeks but they've kept me updated and made me aware that it's not just a quick process which is understandable, they have told me what happens next as I was confused as didn't know what happens but they told me everything I needed to. Sent me documents that I needed within an hour of our first ever phone call and then I got an email after my claim got accepted by the managers in one week and they emailed me to say they will get process started and I will hear off them again within 2 weeks so all in all I think they've been excellent so far. It was lovely of them to keep me informed of time scales. And every time I've called I've had my questions answered. Hope this continues in the future. Very polite and professional team

Very professional and excellent service could not ask more.

From start to finish I have been kept updated with the progress of my claim, if I could rate higher I would. I would have no hesitation to recommend first class service .

Emily Spalding dealt with my case very well very happy

Scott Rees have recently settled my claim. From initial call through to settlement the service delivered was first class. Contrary to some other opinions I've read, I found the communication to be excellent. I was kept up to date throughout the process and all actions were completed by when it was said they were going to be. Leanne Smith handled my claim and was always available at the end of the phone for my (many) questions.

My Solicitor Andrew Browbank Top solicitor and a very good company scott rees kept me informed throughout the whole process, professional and reliable. Always when i called in they kept me updated. And always came back to me........ i am really happy

Very efficient and friendly service, extremely professional. Would recommend to anyone.

I instructed Scott Rees & Co to deal with my road traffic accident claim and my case was handled very professionally. I am pleased with the work my case handler Scott Bresnahan has done for me, he settled my claim very quickly. Thank you

I am very happy and really satisfied with the work done by Helen Corvan of the Scott Rees & Co (SOLICITORS).

I had an accident 12 month ago and she did a good job, I am so glad that my claim is settled successfully.

Without any hesitation I will recommend a Friend.

Very happy with the service received off Scott Rees & Co, Joseph Lee dealt with my issue and ensured me that everything would be sorted which is has, Joseph contacted me with any new information that was provided and made sure I knew all details about my case.
I am disgusted with the way Tesco reacted to what they had caused and how long it had took them to admit what damage they had done (14 months.)
5* for Ioseph Lee's work and I will be using again if needed.
Thank you, Peris

Been 8yrs my boys claim still isn't done I av never heard of anyone else who waits so long for his claim ridiculous. They also do opposite to you arrange so be fully aware these arnt about there money a hell of a lot more that your money. Sorry 1/10

Thank you to all the various team members who helped with the handling of my case. Will certainly recommend you to a friend in the future if required.

Terrible company. After 5 months waiting to find out whether they were pursuing with my claim they decided no. No communication and pushed from one to another without any communication with me.

Excellent service, can't fault them. They communicate well and you don't have to keep chasing the. Would recommend

Scott Rees pay agencies such as the National Accident Helpline to promote them. DO NOT FALL FOR IT and go elsewhere before you regret it. It is the most unprofessional firm I have dealt with and has inexperienced solicitors who just care about the how much your claim is worth. They do NOT care about your injury or justice. Go to a firm who will actually fight for your case and communicate well with you instead of taking months to get back to you. I regret ever taking my case to them so do not make the same mistake.

My dealings were with Joe Lee who i found informative on a regular basis, by keeping me updated on my case, he's polite, easy and enjoyable to talk with, also friendly and humorous, which is a great combination. I'd recommend this company to anyone who needed help or just friendly advice.

My case was handled professionally by Christopher McIntrye, I am happy with the outcome and would definitely recommend Scott Rees & Co.

Great experience with Scott Rees. Jacqueline Ball was my solicitor for my property purchase. We had a really tight deadline to meet to get the purchase over the line and she was a massive help to get it done in time. Highly responsive & always willing to help. Thanks!

5 star rating on these guys, get the job done and help as much as they can, a big thank you to daniel needham of sorting it out. Highly recommended. Take care guys
Regaurds Aimee Leigh

I'd like to thank then for everything they have done they were perfect on got my issue sorted and dealt with amazingly.

contacted this company in September last year after a road traffic accident where it was obvious I was non-fault driver, even the police report agrees. Still have no result. Im assuming they're dragging it out as long as they can to take more commission from me. No response from the many emails I've sent.

I was happy with the services, good communication, everything got resolved.

Scott Rees&Co great company great communication whit costumer WELL DONE

A great company to help you win your claim. Friendly staff helped me from start to finish

Very pleased with the service received. Thanks to Megan Sanderson for being efficient and keeping me informed. Would recommend

Well where do i begin 1st of all i reported my accident over a year ago coming to nearly 2 years i recive no infomation about my claim but when i do its the same questions regarding medical notes from my hospital but it does state i attended A+E in my GP records. i have been told by 3rd party that my claim has been paid out and the company that did the falut admitted to it but yet i have waited nearly 2 years for anything still not seen a penny. This accident had gave me bad depperison ,, anexity and im even scared to go back working as im scared that it might happen again. BUT to this company all that cares is money i know you have been payed and i know roughly how much if nothing gets done within the next week i shall be ringing trading standards !!!!

good people - always polite and efficient. process somewhat tortuous with lots of paperwork.

Ring and email weekly and my case worker is never available and NEVER return emails or phone calls

Still no reply even after replying to their reply on here

Good company, kept me upto date regularly and always answered my questions.

The worse solisitors I ever had, long payment delays. Liars...

Was involved in a rtc in Oct, claim was dealt with very quickly, would highly recommend

Recommend ...always respond so quickly...very helpful...thaks a lot for everything

dont know why my review was removed but i dont rate this company as when the end result comes.. fees come out of no where.. avoid and when u leave a bad review they remove it

Dealing with these solicitors for more than a year and now they are saying they cannot help me in the claim and i can change the solicitor when i asked for the reason they said damages to my car were not enough ????????

Spoke to Gareth Griffin about my road traffice incident. Very helpful, imformative, polite and professional. Pleasure talking to you. Would recommend

I am very pleased with the work done by Scott Rees and Co Solicitors who represented me for my car crash and compensation claim. I was hit from the front while driving down a main road from a car coming from a side road (As a passenger) and even though the whole thing seemed scary at first Lee Givnan guided me through the whole process and kept me up-to-date throughout! I got the treatment I needed and the claim was settled soon after and I couldnt be happier! Thank you!

God work to luke pilkngton at Scott Rees & Co had a really good outcome and am pleased to say he has the time and effort and works hard to get the best for you would certainly recommend thanks l.

The experience I have had with Scott Rees &Co has been first class in dealing with my case and I would gladly recommend them to anyone. They were very efficient and extremely helpful in helping me to win my case and getting me what I think was a decent settlement. I would like to thank Carly and the rest of the team for all of their hard work
Steve Jackson

If i could no stars I would. Avoid this firm at all cost. They never answer emails or telephone calls. By far the most unprofessional firm I have ever dealt with.

Diane was very helpful with my case, great service.

Very fast good service keeps you up to date through out their services 100%recommend

I used Scott Rees & Co for buying my first home. They were very helpful and friendly and kept me up to date with everything I needed to know. Jacqueline was my conveyancer and she was very understanding when I wanted to postpone due to the current climate. She was also very quick to get things started again when I decided to go ahead. I am very glad I decided to use Scott Rees & Co and would not hesitate to recommend and use them again.
Thank you for all your help

Very happy with the service I received. Emma was there to help throughout the whole process. I would definately recommend Scott Rees & co.

This company is absolute rubbish , they do not answer emails plus they do not pay what they owe to their clients ,on time..My friend John Watson is constantly fobbed off with excuses ,they do not reply to urgent emails ,they withold monies due to him, do not engage them please be warned

Laura & Dan Curwen dealt with my recent personal injury claim and I was given great service throughout. Would recommend.

The first solicitor I was allocated who has since left Scott Rees was virtually impossible to contact and gave me no progress reports at all for several months until Gemma Green took over my case. Gemma is so professional and will take time and trouble to speak to me and give me advice. Gemma returned any calls I made to her promptly. Unlike I am afraid to say the first solicitor I had. Overall I am very pleased with the service I received from Scott Rees and would recommend them to family and friends

I am very happy with the outcome of my claim.
You run a verygood claims team.
I was kept in the loop through out every aspect of the
Process. Thank you mr p gorski

They did everything for me, all i did was send them all the right documents and followed their every instruction

Horrendous. Started my claim 10 months ago for a minor car collision, it took so long to proces. 3 months ago I got given a medical appointment to attend, I couldn't attend as I work and there was only 1 day per week they have available. Because the venue was more than an hour away from where I live and It is impossible for me to get to the venue on a Saturday, Scott Rees and Co have completely washed their hands with me (without further notice to me). 10 months down the line I am still completely in the dark about what is going on with my claim. I advise getting a solicitor elsewhere!

Definitely recommend Scott Rees & Co, very professional service, good communication and better result than I expected at the end of my case. Thank you very much.

Thank you Lee for the great service I have received.
I will recomend Scott Ress & Co, to friends and family in caise of need.
it is the final result who is important

Many Thanks Helen Corvan for your excellent service

helpful and very clear on everything my case was sorted out and i am happy

A Brilliant Set of People - They Act In Your Best Interest

In December 2016 I was in a very bad road traffic accident in which I suffered amongst other medical issues - broken ribs, one of my lungs collapsed and the other bruised, memory loss due to a head collision I was also told I was in an induced coma state for over one week.

I decided not to go with the legal team my insurance company provided and decided to allow Scott Rees and Company to represent my interest in this matter - this is one of the best decision I have made in my life.
I will use one work to describe my experience with Scott Rees & Company - Brilliant! Brilliant! Brilliant! Brilliant! Brilliant! Absolutely Brilliant. Apologies make that seven words.

From the onset I felt a level of comfort and confidence that my case was being handled by the right set of people. My first contact with Scott Rees & Company was with a young man Mr Chris Walker (I later learned that he is a partner at the company) - This young man and the team of persons he work with are absolutely brilliant.

Chris Walker - was a GOD Sent
Chris Walker took the time to explain the procedure of handling my case to me and what would happen next. Chris did not just treat me like a client his approach was humane and at all times with respect and dignity. He introduced me to his team who along with himself will be having direct contact with my case (Sam Walker, Naomi Conner and Gillian Yates).

This team organised my medical treatment, transport etc. as a matter of fact they organised everything. I was give frequent updates on how the case was progressing. These update was done through telephone, email or a letter and at time all three medium of communication were used to inform me. Chris Walker even responded to my queries on weekends or when he is on holidays.

The medical care I received through Chris Walker and his Team was first class. I did not have to do anything but get better. The medical care was done through a third party and managed by a case manager Kelly Rudd. Kelly Rudd was very meticulous and tenacious with my case and how she wrote my reports she was absolutely brilliant, she came to all my appointments and her encouragement during a difficult time thank you is not enough . A doctor with the critical care team mention to me that my healing progress was well in advance by a few months, because legal wise and medical treatment I did not have to worry myself about anything.

I will share some of the phenomenal achievements of my case done through Chris Walker; Sam Walker; Naomi Conner; Gillian Yates and Kelly Rudd:
I received 2307.69 percentage more in compensation than I was told I would have received (that was the reason I did not go with the legal team my insurance company proposed)
I was privilege to information I was told I would never see or get (that was the reason I did not go with the legal team my insurance company proposed)
I was making advance medical progress - though I am still not there 100%

One thing I would like to say to a fantastic team Thank You. Mr Chris Walker if I was wearing a hat I would tilt it to you sir Thank you.

I would like to take this opportunity to thank Scott Rees & Co for the professional way they have dealt with my case. Its been a pleasure dealing with you on this matter and once again many thanks for your help and guidance through the process. I would have no hesitation in recommending you to any one who finds themselves needing a first class professional company.

bill customer service brill company would recomend to anybody

Absolutely useless, avoid at all costs unless you like being messed about and chase people up for updates etc. They never reply to emails or answer the phone and you basically have to do the work for them then they will have the nerve to take 25% of any compensation your entitled too. Really wish I never went with them.

Daniel Curwen dealt with my claim. He was very professional and kept me updated at every stage . Can not fault any part of the process. Brilliant service and a really helpful guy . Many thanks

I have used scott and rees twice for my road traffic accidents and on both times they have helped quickly and efficiently. They stay in contact with you regularly so you know about the update of your case at all times. They are always available to speak whether it is via email or over the phone. Very friendly staff and I have recommended them to my family members also.

The person in charge of my case was Lesley Walker! A very helpful person and helped me thoroughly through my case! Sorted things quickly and effectively!

Great firm!

I would like to take this opportunity to thank Scott Rees & Co for the professional way they have dealt with my case. Its been a pleasure dealing with you on this matter and once again many thanks for your help and guidance through the process. I would have no hesitation in recommending you to any one who finds themselves needing a first class professional company.

I recently had a personal injury claim dealt with by Scott Rees, my handler Lucy Ashbrook was very informative and available when ever I called. I did have a problem with the success fee which had not been mentioned to me at the start of my claim but this was dealt with quickly and effectively.

Chris McIntyre dealt with my claim and guided me step by step - took slightly longer than my sister's claim with another solicitor for the same RTC we were in - but I'm pleased with the service

Scott Richardson was dealing with my claim which has been a speedy process, Scott has also kept me informed every step of the way, so I ve had no worries what so ever. I would definitely recommend Scott Rees&Co to deal with any personal injury claims, they have been brilliant. So thanks to Scott.

The response rate was incredibly poor - sometimes I would have to email my contact four times before getting a response. My case was passed onto someone else, which caused a huge delay and left me not knowing who to contact, or with a direct contact email. On two occasions, it took four weeks to action documents I submitted. I wouldn't recommend this company to anyone!

Couldn't recommend them enough... This was the first time I've had to use a solicitors, and what a great first impression they created for me. Laura Shaw who dealt with my case was brilliant, she definitely turned a stressful situation into a hassle-free one. She was always so helpful, friendly and constantly kept me up to date with everything that was going on. If she is a reflection of the rest of the organisation then you guys are doing it right!

Special thanks to Laura and the rest of the team at Scott Rees & Co.

Sarah Smyth handled the sale of my property which has just been completed. Efficient service with regular contact to keep me updated on proceedings etc,

My claim was dealt with quickly and efficiently and I was kept fully informed at every stage of the proceedings. Thank you very much.

A very big thank you to Jade Clarey and Michael Ellis and everyone at Scott Rees & co who handled my claim case after an accident and brought the best result out of it. I was kept informed through of the progress and any next steps to be taken. All legal language was simplified for me to give the best possible understanding of all matters. I am glad I came to you as you got the best possible result out the case. A very professional approach to their service that left me satisfied

Personal injury claims on behalf of Myself and Wife Pauline were handled efficiently and professionally. We were aware of how long the process would take and received numberous updates and emails. When we were eventually passed to our claims handler - Jade, we found her comfortable to deal yet professional and helpful. Our claims were settled to our expectations. The claims process is quite complex and lengthy. Our experience was positive, therefore we would be happy to recommend Scott Rees and to personally thank Jade.

A big Thank you to Samantha Cummings for settling my personal injury claim and to Kamran Ditta,whom I initially dealt with. I'm very impressed with the very high quality legal representation I received, and very pleased with the final results. I highly reccomend Scott Rees & Co solicitors.

Very happy with the handling of my case by Joseph Lee. Explained to me in detail what is happening.

Poorest ever law firm I have dealt with ...
Changed my solicitor 3 x without any updates ? Lost my case and blamed me for the outcome !!!

Helen Corvan ,I would like to give you my honourable appreciation that you handled my case so agreeably. you being a true professional who put my mind at rest and guided me through the whole thing. She kept me up to date with the case and advised me throughout the process. Thank you very much Helen.
Many thanks to the rest of the team too.
Kindest regards
Farzana siddika

Great service and great communication! Would certainly recommend.

Scott Rees advised me clearly and concisely throughout my road accident claim. My solicitor was professional and courteous at all times and I highly recommended this company.

Good morning Lesley, my name is Guy banz , i was very happy with your service and my claim went so quick everything went well I really appreciate for your service . I will Thank you a lot to Lesley walker who was my solicitor she very very good solicitor I recommend customer to her . Thanks a lot Lesley

Ross Crane -

Took a tag longer than expected but got there in the end, amazing service not on problem, if i have any more legal services needed ill be coming back and i will be recommending you to family and friends.

My accident case was handle by Steven Hussey he did very satisfactory job myself and my wife are very happy with the outcome

Ian wadsworth has represented me throughout my personal injury claim after I was involved in a road traffic accident last year. His communication has been second to none, advising me along the way how best to proceed at each stage.

As a result of his sound advice, we have now reached a satisfactory settlement figure with the third parties representatives.

I would fully recommend Ian and Scott Rees without hesitation.

Many thanks

Solicitor useless from start. No communication and fails to act

Scott Rees were professional and swift in handling my case. Mark Pennington was excellent at communicating every step of the way.

I was very happy with the way my case was handled by Helen Corvan and great outcome. Thank you. Sam C

Since my accident, almost 5 months ago, in which the other party have accepted full liability, nobody has called me , written to me, emailed me.
My emails asking for updates are never/ rarely answered. Telephone calls are always terminated automatically .
I understand that personal injury claims can take a long time to progress but I honestly believe that my case has not even been started. Hopefully this will now be rectified shortly.

Still got an ongoing claim over a year don't keep you updated at all! When you ask for an update make you feel as though you shouldn't or don't get a reply.. Say still waiting for offer and have deadlines to start court proceedings on more than one occasion.... Ask for an update after the said deadline to be told... We're still waiting for an offer from third party. So when is the actual deadline date as they are still waiting when they've given 2 deadline dates for offers.