Marcia Ffrench

Review of Scott Rees & Co

A Brilliant Set of People - They Act In Your Best ...

A Brilliant Set of People - They Act In Your Best Interest

In December 2016 I was in a very bad road traffic accident in which I suffered amongst other medical issues - broken ribs, one of my lungs collapsed and the other bruised, memory loss due to a head collision I was also told I was in an induced coma state for over one week.

I decided not to go with the legal team my insurance company provided and decided to allow Scott Rees and Company to represent my interest in this matter - this is one of the best decision I have made in my life.
I will use one work to describe my experience with Scott Rees & Company - Brilliant! Brilliant! Brilliant! Brilliant! Brilliant! Absolutely Brilliant. Apologies make that seven words.

From the onset I felt a level of comfort and confidence that my case was being handled by the right set of people. My first contact with Scott Rees & Company was with a young man Mr Chris Walker (I later learned that he is a partner at the company) - This young man and the team of persons he work with are absolutely brilliant.

Chris Walker - was a GOD Sent
Chris Walker took the time to explain the procedure of handling my case to me and what would happen next. Chris did not just treat me like a client his approach was humane and at all times with respect and dignity. He introduced me to his team who along with himself will be having direct contact with my case (Sam Walker, Naomi Conner and Gillian Yates).

This team organised my medical treatment, transport etc. as a matter of fact they organised everything. I was give frequent updates on how the case was progressing. These update was done through telephone, email or a letter and at time all three medium of communication were used to inform me. Chris Walker even responded to my queries on weekends or when he is on holidays.

The medical care I received through Chris Walker and his Team was first class. I did not have to do anything but get better. The medical care was done through a third party and managed by a case manager Kelly Rudd. Kelly Rudd was very meticulous and tenacious with my case and how she wrote my reports she was absolutely brilliant, she came to all my appointments and her encouragement during a difficult time thank you is not enough . A doctor with the critical care team mention to me that my healing progress was well in advance by a few months, because legal wise and medical treatment I did not have to worry myself about anything.

I will share some of the phenomenal achievements of my case done through Chris Walker; Sam Walker; Naomi Conner; Gillian Yates and Kelly Rudd:
I received 2307.69 percentage more in compensation than I was told I would have received (that was the reason I did not go with the legal team my insurance company proposed)
I was privilege to information I was told I would never see or get (that was the reason I did not go with the legal team my insurance company proposed)
I was making advance medical progress - though I am still not there 100%

One thing I would like to say to a fantastic team Thank You. Mr Chris Walker if I was wearing a hat I would tilt it to you sir Thank you.