georgie sanderson

Review of Scott Rees & Co

Starting to get abit worried now with some of the ...

Starting to get abit worried now with some of the bad reviews posted.. hoping I've picked the right company for my personal injury claim some of the bad reviews do not add up as from the day I first rang them this company as been so professional,polite and told me everything I needed to know. It's only been 2 weeks but they've kept me updated and made me aware that it's not just a quick process which is understandable, they have told me what happens next as I was confused as didn't know what happens but they told me everything I needed to. Sent me documents that I needed within an hour of our first ever phone call and then I got an email after my claim got accepted by the managers in one week and they emailed me to say they will get process started and I will hear off them again within 2 weeks so all in all I think they've been excellent so far. It was lovely of them to keep me informed of time scales. And every time I've called I've had my questions answered. Hope this continues in the future. Very polite and professional team