Reviews 924 Page 5 of 10
Filters:
Rating
Language
Sort:
Most recent
V
3 years ago

I bought one of two phones that were supposedly un...

I bought one of two phones that were supposedly unlocked. However, I later found out it was not globally unlocked. I went to return the phone and the techs insisted that it was unlocked. To avoid the hassle I just left with the phone. While in Europe I am still using the phone but with a few issues..the screen freezes and battery life is very poor. I am wholeheartedly disappointed. On a positive note, the service was great from the sales team.

c
3 years ago

Super

j
3 years ago

Good

C
3 years ago

The best shop in Malta, great experienced it staff...

The best shop in Malta, great experienced it staff, very helpfull. All you need they have, great after sale service, great prices everyone can get, monthly payments schemes 6 , 8 12 or 24 months, highly recommended

S
3 years ago

Good

F
3 years ago

Bought a 700 euro mobile,asked to buy a screen pro...

Bought a 700 euro mobile,asked to buy a screen protector and obviously to stick it for me and was told that they do not provide this service!! This is rediculas! What do you pretend to go to another seller to stick the screen protector for me?

T
3 years ago

I'm only giving Scan four stars because they close...

I'm only giving Scan four stars because they close early on a Saturday, 2pm at the time of writing. Staff are helpful and they have plenty of tech goods on show and on offer. If you're a tech head, a gamer or a casual tech user there's something here for everyone.

K
3 years ago

This is the go to place if you need any type of it...

This is the go to place if you need any type of item for your office/home or whatever need. You may find anything ranging from Gaming chairs, to Laptops, to TV's.

Their customer service is also impeccable. I highly recommend Scan for anyone's future purchases.

S
4 years ago

Lots of great product on display to check out BUT ...

Lots of great product on display to check out BUT couldn't find a single person to help. So busy! I guess that is good for them but you may as well shop online and just go there to try out product on your own or check out klikk or another place to get advice and buy something.

M
4 years ago

Update: After posting this 1star review, I got a c...

Update: After posting this 1star review, I got a call from a guy at Scan Malta to apologise for the service and he asked me for advise to improve their service. I value this. It shows they want to improve and offer a good service.

-----

Some of the products they stock are of poor quality. I found the after sales service to be very slow and poor.

I bought an extension power lead that I ordered from the counter. When I arrived home I checked the unit which felt very cheap. The unit is extremely light and the plastic looks poorly finished. After two days of very light use (plugging lights and the internet router) the unit failed, making the electricity in the house tripped. I went to the shop twice to get a refund but both times I had to wait for over 30 minutes in the service department. The first time I left the store after 30 minutes, tired of waiting. The second time I had to wait for 40 minutes. The service department was extremely slow. I was very surprised they didn t take my word for it that the unit was faulty - they had to check it. After they checked it was faulty I got a credit note, but not a refund.

Overall very poor customer service.

M
4 years ago

Thanks for the help, Sarah, she went out of her wa...

Thanks for the help, Sarah, she went out of her way, on arrival she was a pleasure to meet and helps out wonderful, no I do not know this lady. Antoine went to get the covers and even found a screen cover, that I did not see myself. A big thank you and all this for only a cover for a mobile.

R
4 years ago

I do very much like this store. It is my first cho...

I do very much like this store. It is my first choice for technology. The staff are really busy but they always seem to find the time to give you the advice you need to make an on the spot decision. It is difficult to choose the right computer, monitor, phone or TV with all the variety there is. We also like the fact that they offer support after the purchase.

G
4 years ago

Panasonic air conditioner

Panasonic air conditioner
I recently purchased a Panasonic air conditioner (12000btu) from Scan Malta and would like to take the opportunity to praise the service offered on the online purchase. However I was very disappointed by the installation of the product, done in an unprofessional way by what I deem to be unqualified personnel. In my opinion, Scan subcontracts the installation of air conditioners to personnel who are not up to scratch to do the job well. So if you want to avoid bad surprises it is better to contact your trusted installer for the installation of these products.

i
4 years ago

Very good customer care ,

Very good customer care ,
No need to look around for the receipts , just give your mob number and they will serve you. No excuse , if its not working they will fix it . Kem int bravo...

A
4 years ago

Ordered a warmer online, got totally different pro...

Ordered a warmer online, got totally different product, x3 cheaper option with the delivery for the same price, my neighbor was receiving the delivery, so I couldn't verify it. Always check what the courier brings you. Have to wait another 3 days now to change the product.

About Scan Computers Malta

Scan Computers Malta is a leading provider of high-quality laptops, computers, TVs, smartphones and other electronic devices in Malta. The company offers a wide range of products from top brands such as Acer, Apple, Asus, MSI, Canon, HP, Lenovo, Epson and Panasonic. With its commitment to providing the best products at competitive prices and excellent customer service to its clients in Malta.

The company has been in operation for several years now and has established itself as one of the most reliable providers of electronic devices in the country. Scan Computers Malta prides itself on offering a vast selection of products that cater to different needs and budgets. Whether you are looking for a high-end laptop or an affordable smartphone or TV set that delivers excellent performance without breaking the bank.

One thing that sets Scan Computers Malta apart from other providers is its commitment to quality. The company only sources its products from reputable manufacturers who have a proven track record of delivering high-quality devices that meet international standards. This ensures that customers get value for their money while enjoying long-lasting performance from their purchases.

Another factor that makes Scan Computers Malta stand out is its exceptional customer service. The company has invested heavily in training its staff to provide friendly and professional assistance to customers at all times. Whether you need help choosing the right product or require technical support after purchase; you can always count on Scan Computers Malta's team to provide prompt assistance.

In addition to selling electronic devices online through their website scan.com.mt; Scan Computers also operates physical stores across various locations in Malta where customers can visit and experience first-hand some of the latest gadgets available on the market today.

Scan Computers' website is user-friendly with easy navigation making it easy for customers to find what they are looking for quickly without any hassle. Customers can browse through different categories such as laptops & notebooks; desktops & workstations; monitors & displays; printers & scanners among others with ease.

The website also features detailed product descriptions complete with images which give potential buyers an idea about what they are purchasing before making any decisions about buying them online or visiting one of their physical stores across various locations around Malta.

In conclusion: If you're looking for quality electronics at competitive prices backed by exceptional customer service then look no further than Scan Computers Malta! With years of experience under their belt coupled with an extensive range of top-notch products from leading brands like Acer Apple Asus MSI Canon HP Lenovo Epson Panasonic Xiaomi - there's something here for everyone! So why wait? Visit scan.com.mt today!

Scan Computers Malta

Scan Computers Malta

4.4