Reviews 143 Page 1 of 2
Filters:
Rating
Language
Sort:
Most recent

Our furnace began it's slow death during a recent ...

Our furnace began it's slow death during a recent cold snap. We had hoped to get through the winter, but the furnace had lived a long happy life and was now ready to be retired. We called several vendors, including Sanders & Johnson. Jim came out and gave us an estimate and explained several options. His visit explained a great deal that other companies failed to discuss with us. Jim's thoroughness, as well as the pricing and value of the system S&J presented convinced us to use S&J for our installation. Their furnace was not only more efficient than competitors, but also less expensive than other solutions.

We couldn't be happier with the new furnace and the work performed. The team was professional, and did a great job. S&J have earned a valued faithful customer.

We have been using this company for 20 years, they...

We have been using this company for 20 years, they are always professional and thorough. Erik came today and did a complete service check on our 20 year old furnace and walked me through everything he did to ensure that it s working properly. Peace of mind.

"Honest Work for Honest Prices" is the moto on the...

"Honest Work for Honest Prices" is the moto on their business card and very much my experience with this company. I had 4 quotes to replace a water heater, that needed to be moved, brought up to code on several items, and to have the floo replaced out through the roof. Their price was in the middle of the quotes, though all were relatively close. I went with them b/c they took time to point out things that would need to be done "with whomever I went with" and pitfalls other people might not cover. They also brought up additional safety measures they would do on the project. As for the work itself, Erik and Quinn (who also did the quote) were on time and got the job done thoroughly and in a reasonable time & were very professional. There were no surprises on the pricing, and all the things pointed out in the quote were done, along with everything being explained to me too with the new set up. the office staff with scheduling were also really great to work with. I would 100% hire them again! ((and turns out a neighbor saw their vans at my house and has used this company for years as well))

Called them and they were able to get me a same da...

Called them and they were able to get me a same day appointment. Technician Jesse was on time, professional and polite. Walked me through the issue and got my AC running within an hour. Price was absolutely reasonable and my house is nice and cool now, thanks!

I recently had my furnace break down, of course wh...

I recently had my furnace break down, of course when it was 15 degrees. These guys came out immediately and fixed the problem. It was a simple fix, but they were honest and fairly priced and were quick to respond. If I ever have another issue, I will be calling them and would recommend them to anyone

Great Company. Eric was professional, clear about...

Great Company. Eric was professional, clear about what needed to be done and gave me the options I needed to make a decision. Thanks Sanders and Johnson. I use them at my residence and my business. And I recommend them for both.

I have been using Sanders and Johnson for about 4 ...

I have been using Sanders and Johnson for about 4 years, now. I have never been disappointed. They are prompt, work with you on scheduling; and do a thorough and fantastic job.

This latest call involved a tankless hot water heater that just would not work. Wesley, the S&J tech who worked on it, was great. The cause of the problem was not what the machine diagnostics indicated, and Wes got to the bottom of the problem and got things working again. Super pleasant, and glad to explain what was going on.

Can't say enough good things about my continuing relationship with S&J, and about Wes.

Lee

We first used Sanders & Johnson back in 2010 for a...

We first used Sanders & Johnson back in 2010 for a new furnace install and it has worked great. Fast forward to 2019, Central Air stops working on hot August 95 degree day. I call them next morning at 8am and they still have me on file, can come out between 11 and 1pm - they arrive early and fix the A/C unit in plenty of time. Erik explained what was wrong, had the replacement part and had the house cool in no time! Great work and great price! Highly recommend them for heating and cooling needs!

Nick from Sanders and Johnson Heating and Air Cond...

Nick from Sanders and Johnson Heating and Air Conditioning fixed our air conditioner quickly. Nick was knowledgeable, personable and efficient.
I highly recommend Nick from Sanders and Johnson.

I needed a part replaced on my furnace. The techn...

I needed a part replaced on my furnace. The technician arrived within the time window I was given. In addition to replacing the part, he spent time checking out the furnace to make sure it was working ok. He was friendly and professional. Excellent service. I am satisfied, and would recommend Sanders and Johnson.

Mike went out of his way to come to the house and ...

Mike went out of his way to come to the house and assess our situation the same day I called. I had called half a dozen different contractors who wouldn t even be able to come out for a quote for a week. He worked very fast to get in touch with vendors to see if we could get a replacement tankless Rinnai water heater. He was very knowledgeable and straight forward with me. He was on time and provided me with an honest quote. In the end I decided to go the diy route (my wife just gave birth to our first child so money was tight). If I had chosen a contractor to do the work I would have without a doubt chosen to have Mike and his team do the work.

I found myself without heat last week, just as the...

I found myself without heat last week, just as the first very cold days of the season hit. Sanders and Johnson were able to come the next day to take a look and figure out what repairs/service was necessary. The two technicians called before arriving, and were able to get to the house earlier than predicted. They checked the furnace and the thermostat and determined that while the furnace is old and inefficient, it was actually the thermostat that was malfunctioning. They had a suitable replacement and installed it quickly. They set the date, time, and showed me how to manage the programmable aspects. They also suggested (but did not push) that they have the office contact me the next day to set up a time for someone to come out and give me options and estimates for replacing my old furnace.

My experience was very positive. I would definitely use this company again!

Sanders and Johnson replaced my compressor August ...

Sanders and Johnson replaced my compressor August 2016. This summer unit wouldn't turn on, and BB Heating and Air Conditioning came out to inspect and found the entire amount of refrigerant had leaked out. 300 psi of R22 refrigerant out into the atmosphere as a result of improper brazing by the technician in 2016. A leak of this magnitude should NEVER happen.

We have been using Sanders and Johnson for over tw...

We have been using Sanders and Johnson for over twenty years and have been very happy with their service. Erik Perry did a great job with our latest yearly checkup of our furnace system. He was very thorough and took the time to explain what he was doing and what options we had for taking care of our system.

I called on a Saturday morning, the on call person...

I called on a Saturday morning, the on call person, Erik, thoroughly explained the difference in charges before he came out. Once he arrived, he thoroughly explained everything he was doing, and how/why the parts were in the condition they were in. I found the whole experience fascinating and fantastic!!

Wonderful professional and honest!!!!!!! Definitel...

Wonderful professional and honest!!!!!!! Definitely contract then for you regular maintenance or anything needing repair!!!!!
Really love working with your company on both my properties, gold 5

We have used Sanders & Johnson for 17 years and ne...

We have used Sanders & Johnson for 17 years and never been disappointed. They have installed a furnace, hot water heater and air conditioning unit, and done the regular maintenance on those items. They have been very responsive, usually same day, including weekends and been able to rectify the issue on the first visit. Just recently our hot water heater ruptured, after 16 years, and they were able to get the new one ordered and installed within two working days. They are always on time, courteous, clean up the work site nicely and explain what they've done and make recommendations as to how to use the HVAC more efficiently. I don't feel as though we've ever been pressured, they generally come in with reasonable bids on top of the line products - Amana, etc. We've never had to call them back to "redo" something, the job has always been done right the first time.

I had a great experience with the technician who w...

I had a great experience with the technician who was here today with an assistant, sorry I don't have his name. My furnace is old and he worked hard to enhance its functioning and left me with a complete description and photos of my system. Sanders and Johnson installed my a/c two years ago and I wouldn't deal with any other company. They know what they are doing and do it honestly and efficiently.

Mike is the Man, wearing managerial hats for ser...

Mike is the Man, wearing managerial hats for service, installation, & sales.

Mike arrived at my home less than 24 hours later.

I was under the impression that my very old swamp cooler needed to be replaced for reasons of bio-health (pervasive corrosion).
While confirming the very real potential for compromising my family s health, he suggested a much less expensive solution...
Turns out, the four panels on each side of the unit can be replaced at a far lower cost than replacing an entire unit.

In a nutshell, Mike delivered Expertise & Integrity, on a timely basis.

I have used Sanders and Johnson to service my heat...

I have used Sanders and Johnson to service my heaters for many years and have found the service representatives to have been extremely polite and very knowledgeable. They have taken the time to thoroughly analyze and resolve any problems found. And best of all, the service reps have patiently explained to me the solutions necessary for any repairs required.
Keep up the excellent service, and Thanks Nick.
Ted Griffith

We've used Sanders & Johnson for 20 years and neve...

We've used Sanders & Johnson for 20 years and never been disappointed. Chris did a great job on the preventative heating maintenance and gave us a detailed explanation of how the HVAC in our house worked as we'd just moved in about six months ago. Gave us some tips on how to improve the heating and cooling in the house. Gave us some literature on upgrading the air filtration system with polarized air cleaners and UV air purifiers, but no hard sell. He was on time, very professional and cleaned up the area thoroughly after completing his work.

We have used Sanders & Johnson for more than twent...

We have used Sanders & Johnson for more than twenty years and they always do a great job. There are no high pressure sales and they tell you exactly what you need. Recently had service done on both furnace and air conditioning. Nick was fantastic and an obvious asset to their company. As always, Thank You so much. Beth K

The technician was on time, friendly and dressed a...

The technician was on time, friendly and dressed appropriately. He went through a checklist and appeared to check my furnace in depth. Ive used this company before for repairs and had the same experience. I would recommend using this company for furnace maintenance and repair.

After evaluating my dead home heater S&J was able ...

After evaluating my dead home heater S&J was able to get the system running with a simple fix. I was very impressed that they gave me honest advice that I did not need a costly repair at this time. The technician (Michael I think) was also very friendly and clearly very knowledgeable. I appreciated the technician's honesty and I will certainly call them next time my unit has problems.

Nick and Chris serviced our boiler on October 10, ...

Nick and Chris serviced our boiler on October 10, 2019. They did a great job of trouble shooting the problem and fixing it! Once again, I could not be more pleased with their attention to providing great service!

We have known Jim Sanders for almost 30yrs. We ha...

We have known Jim Sanders for almost 30yrs. We have used his company on three different properties for heating and air conditioning. Their installations are exceptional and they are always there when they say they will be. Don

rude receptionist, no call back after three calls ...

rude receptionist, no call back after three calls to the receptionist. And was hung up on.
Was told thank you when i called back the forth time to cancel my service call. incredible. worst of all my house is less then 5 minutes from their shop and they say they are neighborly.

Everyone that I worked with throughout this proces...

Everyone that I worked with throughout this process was very helpful starting with Mike setting up my consult, Dan reviewing in details all my options for a new hot water system, to Manny and Nick with installation. Very knowledgable, respectful and straightforward. Thank you!

Nick did a great job of diagnosing the problems wi...

Nick did a great job of diagnosing the problems with our boiler, had the parts on his truck and was able to fix the problems and make the necessary adjustments immediately. Nick has a wonderful, friendly attitude and manner about him. It was a pleasure to have him in our home.

They do great work on repairs and maintenance. Hav...

They do great work on repairs and maintenance. Have used their services for over 10 years. They always explain what needs repaired and they have kept our furnace and ac in good running order. Technicians are always friendly and conscientious.

Sanders and Johnson have been servicing my heating...

Sanders and Johnson have been servicing my heating and cooling since I purchased my home. They are always punctual, friendly and take the time to answer all my questions. Would highly recommend.

Chris V. came out for an after-hours call and wa...

Chris V. came out for an after-hours call and was very prompt, being here within the timeframe that was quoted over the phone. He explained everything that was going on, and found the solution within minutes of opening the furnace. He was extremely knowledgeable, and we are so happy that we called. Sanders and Johnson have been great to us, installing a new A/C unit, Furnace, and Water Heater, and there is no one else that we would call.

Sanders & Johnson installed our boiler 10+ years a...

Sanders & Johnson installed our boiler 10+ years ago and we've continued to use them to service our boiler for. They ve always done a great job for us at reasonable prices. I highly recommend them.

Reese

You guys were awesome! You were able to get to my ...

You guys were awesome! You were able to get to my house in less than 24 hours, provided options for fixing my immediate problem and also talked to me about crediting this fix towards a new furnace if needed. Pretty painless experience- thank you!

Sanders and Johnson recently installed a new Burn...

Sanders and Johnson recently installed a new Burnham boiler at my residence. The workers arrived at 9 am and left at 5 pm, and hardly even took a break. After the installation was complete, they carefully explained how the boiler works and all they did for the installation. I am very happy with their work and with the new boiler. I would recommend Sanders and Johnson to anyone looking for excellent heating service and products, fair pricing and willingness to work with the homeowner. When the Denver plumbing inspector came to review the job, he commented, "very nice installation job!" What more could anyone want?

Sanders and Johnson have serviced my furnace for o...

Sanders and Johnson have serviced my furnace for over 25 years. They are a reliable company, easy to reach. keep appointments promptly and their service is excellent. I had a new furnace installed recently .. again, Sanders and Johnson's work was superb. I recommend this company highly and without reserve.

Sanders and Johnson are the real deal. None of tho...

Sanders and Johnson are the real deal. None of those ridiculous binders with inflated prices, just honest work at a great price. Worked with both Jesse and Nick and we couldn't be happier. And their office staff is great as well.

A/C stopped working, called Sanders and Johnson in...

A/C stopped working, called Sanders and Johnson in the morning and they were able to come out the same day. They were professional and fixed the A/C in a timely manner. They explained the problem and told me how they would fix it. Great customer service .

S&J recently replaced our furnace and hot water he...

S&J recently replaced our furnace and hot water heater while upgrading the system with a new air conditioner and hiding the duct work in our basement ceiling. In this 100+ year old house this was no easy task. A cold air return needed to be run from the second floor to make the system function well. They were incredibly knowledgeable and hardworking to get the job done as quick as possible. With such a large investment we had many questions and requests. They worked hard to educate us and fulfil our goals for the project. I would recommend S&J Heating and Cooling for any size job from simple replacements to major remodel.

Annual furnace check-up/maintenance - The appointm...

Annual furnace check-up/maintenance - The appointment went fine, Chris was on time and professional. Did the basic work/cleaning needed, and was able to help me understand the new-style thermostat better. Got the work done and all my questions answered - excellent!

Nicholas from Sanders and Johnson came to help us ...

Nicholas from Sanders and Johnson came to help us with a dying furnace. He was knowledgeable, helpful, and set us on the path to HEAT !!! Nicholas represents the best of what has always been a most excellent company. We have worked with them for 3 decades and will continue to do so.

Sanders & Johnson have been providing excellent se...

Sanders & Johnson have been providing excellent service to us for over 30 years. Erik has serviced both the AC & furnace this year. He is exceptionally polite, knowledgeable, and thorough and we feel confident in his work. And, our dog, Buddy, likes him too!

Just had furnace tune-up done by Robert Quinn. He also did a great job. Thanks!

I was really happy with the work Sanders & Johnson...

I was really happy with the work Sanders & Johnson did on our boiler, and I m really excited that we finally found an hvac contractor in Colorado that we can trust. I have hired a lot of other contractors that would brush off my questions, withhold any explanation of what they were doing, or would only answer my questions directly to my male partner, presumably assuming I couldn t understand the response anyway. Nick was extremely helpful in explaining how the system is designed to function and what was wrong. He was really knowledgeable and very quickly identified the problem, checked with me before he did any work, and got the unit back up and running properly in a short amount of time - after two other companies could not solve the problem after several hours. We look forward to working with S&J again!

I purchased an A/C system for my residence to go a...

I purchased an A/C system for my residence to go along with the new furnace purchased and installed by S&J a couple years previous. The crew arrived on time and promptly went to work. Install was operating by 3pm. Good work, courteous personnel and I'm ready for the summer season.

My girlfriend recommended Sanders and Johnson beca...

My girlfriend recommended Sanders and Johnson because they did some work on her house 15 years ago, and she thought they did a good job then. I had Jim Sanders come out to do an estimate on a hot water heater replacement since my old one died, and was interested in a quote for both a conventional and tankless system. Jim arrived on time as scheduled. He did a quick survey of the project and came up with estimates on the spot. He could have tried to upsell me to the tank less system but said that it would not be appropriate for our household.

I had two other companies come out to do estimates. In the end, I chose Sanders and Johnson because they had the lowest price and didn't try to sell me extra warranties or more expensive water heaters.

They arrived on time as scheduled. They did run into two problems. Minor one was that the valve on the hot water tank intake line was shot, so they replaced that. But during the installation of the water heater they found that the main water shutoff valve for the whole house was also shot. They had to run out and buy a replacement, and they did charge me for the additional service, but I was ok with that since it could have potentially caused a major flooding problem down the line. The crew spent an extra three hours on the project but left everything clean and explained all I needed to know about the new heater.

So all in all, I would definitely recommend Sanders and Johnson for your services. I found them honest, prompt, courteous, and reasonably priced.

Our experience with Sanders and Johnson has been g...

Our experience with Sanders and Johnson has been great. We have used their service for air and heating maintenance for a few years and always appreciate their timeliness, expertise and fair pricing. On the most recent visit, our technician educated us more fully on what was going on with our furnace and future steps. We never feel like they are trying to sell us on anything and appreciate them sharing their knowledge. It's nice to have partners in caring for your home.

We have called upon S&J in good times for preventi...

We have called upon S&J in good times for preventive advice as well as for emergency repairs.They have always been so responsive and professional with their service,help and response and at a very reasonable pricing. Simply said----there is none better in the business.

Nick provided fast courteous service and explained...

Nick provided fast courteous service and explained the problem with the heater and what he was doing to correct the issue. Great service as always from Sanders and Johnson employee!!!!!!!!!!!!!!!!

Thanks for the fast response

Frank

Had a Saturday call. Lost air conditioner cooling....

Had a Saturday call. Lost air conditioner cooling.
Nick came and fixed it toots sweet! He is a very competent repair man.
I have been with Jim and Art since their solar days in the 1980s.

PB

Had these guys out to do a routine inspection/main...

Had these guys out to do a routine inspection/maintenance on my furnace. They arrived right on time, and were done in just a half hour. The technician was professional and efficient. Excellent!

In-n-out pros. The furnace at our rental home die...

In-n-out pros. The furnace at our rental home died during a bitterly cold day. S&J came out immediately to help. A few hours later we had a warm house, a new furnace and a very happy tenant. These guys define great service.

Nick Moden, service technician, was promp and prof...

Nick Moden, service technician, was promp and professional. He helped diagnose our furnace issue and helped us make decisions for solution to the problem. We are loyal customers of Sanders and Johnson for over 20 years; for good reason.

Erik did a fine job replacing the broken switch an...

Erik did a fine job replacing the broken switch and checking the humidifier. He was extremely knowledgeable about his work and provided helpful information to me about furnace and humidifier operation. Thanks Erik!!

We recently decided to replace a 53 year old boile...

We recently decided to replace a 53 year old boiler. These are extremely expensive systems, so we received three estimates, including one for a similar model (80%+ efficient), one for a choice of comparable model or a 92% efficient system, and one for a 94-95% efficient (Weil McLain) model we saw at the Colorado home show. We really liked the high efficiency modudulating/condensing system proposals, but the price was EXTREMELY high and the mechanical company quoted a 3-day installation.

A friend/relative suggested we call Sanders and Johnson. Dan came out and gave us an estimate on a 95%+ efficient modulating/condensing system with an indirect water heater option (requested by us) that was over $4,000 lower than the 94% Weil McLain system with similar specs AND they promised a 1-day installation.

After reviewing the 4 bids and equipment options, we decided to go with Sanders and Johnson. The project was scheduled within 7-days of signing the proposal. The entire project was completed in ONE DAY, as promised. There was a return visit to re-check calibration and demonstrate the features and operation. There was also a return visit to fix a very slight drip in one of the plumbing connections. All work was scheduled and confirmed by their dispatcher with specific time windows. All technicians showed up on-time (or early with permission). The system is working GREAT, especially the indirect hot water heater (always hot, seemingly endless supply). There is no doubt in my mind that we will be saving on heating and hot water bills in the future. We made the right selection.

I highly recommend Sanders and Johnson for residential boiler replacement. The equipment, workmanship and professionalism of their operation is first-rate! We have had enough cold weather to prove the system. We are happy!

Previously our Rinnai water heater went on the fri...

Previously our Rinnai water heater went on the fritz and Wesley did a great job on the repair. This visit I had them do maintenance service our AC and again Wesley was great. I would recommend Sanders and Johnson to friends.

It was over 100 degrees last week in Denver for mu...

It was over 100 degrees last week in Denver for multiple days and our AC went out - it was miserable and our home was uninhabitable. We got a few bids that were insanely high (we also needed to replace our furnace and water heater). One person came out and tried to do a bunch of add-ons that we didn't need, another person clearly didn't know what they were talking about - it was so stressful! Then Dan came out from Sanders and Johnson and took the time to explain everything. He provided a quote at a reasonable price for all the work and we felt very compfortable with both him and the company. His team came out the next day and completed everything in a reasonable timeframe. They were professional, courteous, and respectful to us and our neighbors. I would recommend this company to anyone.

S & J has been servicing our 2 furnaces,1 AC unit ...

S & J has been servicing our 2 furnaces,1 AC unit and a humidifier for over 20 years. Realizing, we were on borrowed time with these units, we had Dan come out and do an analysis and pricing of what new systems would cost. He gave us 3 options and spent a good deal of time explaining each one. We made our decision and we were able to schedule the installation for the following week. Brad and Ryan came out and did a fantastic job of removing all the old equipment and installing the new. The entire job took a day and a half (another outstanding tech came with them on the second day). They put down tarps from the entry to the furnace room so that the floors never got dirty. When they were finished all systems were tested and we received a tutorial and were given all the manuals for the products. Then they thoroughly cleaned up their work space. We highly recommend Sanders and Johnson!

My disabled daughter's furnace went out last week ...

My disabled daughter's furnace went out last week during the first cold spell. We had a man named Mike come who quickly stated our problem was the thermostat which I had recently replaced after the heat stopped working. He switched some wires around which I could have gotten wrong. He then gave me a long sales talk about how her furnace needs to be replaced. I was charged for extra time b/c of the sales pitch. I was charged $184.00 for switching some wires in a thermostat which was already installed. The furnace stopped working 5 minutes after he was out the door. Of course, he would not come back! I will not be using them again. Watch out if you are elderly or disabled! They will get all the money they can from you without doing much!
Joan Photobug
8:36 PM (1 minute ago)

to Google

I did not break my thermostat. I had the wires crossed. That is all. I was charged $184.00 to straighten out the wires in a brand new thermostat that I purchased before anyone came. Anyone think that is excessive? It is for me! These people are not honest. Lying even regarding my review. Do not trust them! They are out to take your money without doing much of anything!

Mike Conrad, Service Manager, and his team were ve...

Mike Conrad, Service Manager, and his team were very knowledgeable and kind to us during our recent project to replace and upgrade our entire HVAC system at our home. Mike's and James' follow-up was, and continues, to be superb. Mike had a knack for explaining complex HVAC issues in clear and understandable terms, and never talked down to us. He didn't over-sell us, but explained options very well, and built a lot of trust with us. We've used Sanders and Johnson for 22 years, and we will continue to do so.

I have been with Sanders & Johnson for more years ...

I have been with Sanders & Johnson for more years than I can count. I always receive excellent service. The service tech this year is Joshua and he was very professional, friendly and cleaned up.

We have been customers of Sanders & Johnson for mo...

We have been customers of Sanders & Johnson for more than 30 years and we plan to remain customers for as long as we remain in our home. During this time we have had excellent service and replacement of our heating and AC equipment and hot water heater at reasonable prices. The technicians are polite, knowledgeable and arrive on time. We can recommend this company with confidence.

Our old water heater finally broke down and Sander...

Our old water heater finally broke down and Sanders and Johnson responded so quickly and sent out Chris, Eric, and Mike. They did an incredible job removing and installing a new one! Thanks so much! I highly recommend them!

Sanders & Johnson installed my furnace 15 yrs ago ...

Sanders & Johnson installed my furnace 15 yrs ago and its still running great! I have them come out for annual service every fall and they always do a good job, the technicians are knowledgeable, thorough, and friendly. Can't go wrong with these guys!

We recently used Sanders & Johnson to replace a wa...

We recently used Sanders & Johnson to replace a water heater and install a recirculation pump to help with hot water availability to our master bath. The installers arrived on time and were diligent about completing the installation in a timely manner. Everything worked well and the problem was solved. We previously used S&J for a furnace and AC replacement at another house and would not hesitate to use them again. Thanks for a painless and easy process!

Sanders-Johnson Household

Sanders-Johnson Household

4.7