My disabled daughter's furnace went out last week ...

My disabled daughter's furnace went out last week during the first cold spell. We had a man named Mike come who quickly stated our problem was the thermostat which I had recently replaced after the heat stopped working. He switched some wires around which I could have gotten wrong. He then gave me a long sales talk about how her furnace needs to be replaced. I was charged for extra time b/c of the sales pitch. I was charged $184.00 for switching some wires in a thermostat which was already installed. The furnace stopped working 5 minutes after he was out the door. Of course, he would not come back! I will not be using them again. Watch out if you are elderly or disabled! They will get all the money they can from you without doing much!
Joan Photobug
8:36 PM (1 minute ago)

to Google

I did not break my thermostat. I had the wires crossed. That is all. I was charged $184.00 to straighten out the wires in a brand new thermostat that I purchased before anyone came. Anyone think that is excessive? It is for me! These people are not honest. Lying even regarding my review. Do not trust them! They are out to take your money without doing much of anything!