Sandcastle Waterpark Reviews

This park is really good. A bit pricee but in the end I stayed there all day with my family. Highly recommended this place of you like to relax. On the other hand, it was a dodgy for children under 1.1m to go into the the wave pool. So KEEP OUT of your under height.

Nice place, queues do take up most of your time but worth the wait. Staff all friendly and helpful. Spa was really nice, especially the complimentary water they have there.

5 Stars
We travelled to Blackpool just to go to Sandcastle Water park and it was a fantastic experience with our 7 years old son. Lots of slides, great facilities, friendly staff and we were particularly amazed with one of the guys helping people into the Master Blaster slide. His name is Hatham and I was particularly nervous about my son and telling him how to hold on tight onto the ring and Hatham went eye level with him and in a super kind friendly way told him why it was important that he listened to my advice in a effortless way. Also Jamie first Aider helped me with an accident I had coming out of Aztecs Slide and hurting my leg quite badly (my fault). If I could remember the name of everyone I would write their names... There was not one thing I could fault. On top of that the menu for people with Coeliac disease was great and delicious. Thank you for the great memories

Absolutely fantastic place. Took my 10 year old girl today and we spent the whole day there from 10 till 4. Definitely recommend for a great day out

Fun day out but be warned, without paying the extra for the Hyperzone, there are just two basic rides. It's only worth going if you have the Hyperzone wristband.

It's a great place for the kids to enjoy but very busy in peak periods

Very nice place . Shame you have to book the jacuzzi. There are lots of water slides for kids and you can also have a food and drink inside . There is also shop inside to buy all you need for swimming. Outside area the got a.bar and also serving meals . Next to it there is a casino, karting place , pier and cross the road Velvet restaurant. Lots of attractions around.

Excellent facilities and really enjoyable. We have a fab time every time we go. My 10 yr old girl loves the hyperzone slides, and my 6 yr old boy loves the lazy river and smaller slides. Last time, however, it was ridiculously busy, with queues over 40 minutes long for each hyperzone slide. And the pool was severely overcrowded. This way on the half term holidays after it had just reopened after refurbishment, so I would suggest that you don't go at that time. Every other time it has been wonderful. Most of the staff are lovely, although a few are really miserable lol

As a local, I love the local discount card. A local attraction that rewards loyal locals is a great idea! Makes this a fabulous, affordable family day out. Just lost a star as the food us expensive and not great for what you pay but we prefer to stay for 3-4 hours then eat elsewhere. Love the slides, love the waves, my daughter especially loved the lazy River! Looking forward to the new season 2020 xxx

We all came out feeling really dirty infact we all had stomach infections after being here

It is worth going there in the morning afternoons, there are crowds especially at the weekend minus for additional attractions for which you have to pay dearly separately.

A very good waterpark but the management need to employ some sort of maximum visitor numbers. Both pools were really busy by around 12pm to the point you were being bumped into very often. Queues for slides were around 40 minutes, getting More

Was a great swimming experience.
Food is good.

Great place. Had a mega time here, a family of 5. 2 adults and 3 children (8, 10, 12). Something for everyone, wave pool and lazy river to thrilling ring rides and mat rides in the Aztec zone. A lot more inside than I thought. We spent almost 6hrs playing and swimming. Hyperzone wristbands were a bit of a rip off, paid extra for them to go on the bigger slides but saw lots of people going on the rides without the wristbands. Food good, although took a while to be ready. A bit disgusted by the family changing their baby's nappy on a dining table in the seating area where people were eating. And they weren't even eating there . Still a bit expensive to go, but on the whole a really great day.

Worst waterpark I ever went to overpriced and over crowded, dirty water, changing rooms smell, wave machine non existant, will stick to Alton Towers Waterpark from now on.

Date of visit 28th July 2018

We had a great time today at Sandcastles for my son's birthday.

To be fair watermarks have moved on and there is better out there today

Good day in doors swimming whatever the weather kids enjoyed

1 Star is being generous and it's WAY OVER PRICED, been in far better for far cheaper, visited once and that was enough, MASSIVE let down.

The slides in the hyperzone more than worth the price !! Great for all family members !

Absolutely brilliant day!! I recommend getting there early we got there at 8.45am and was near front. We got around an hour and a half of no waiting time for water slides it was brill the Aztec falls is amazing and sidewinder fab too my More

Great place for all the family including grandparents

Such a fantastic place. Both for couples and families. Such great fun. Will be going again

Kids had a fantastic time, great facilities and most of all very clean. The staff were very pleasant and helpful. Downside was the 8 pounds parking charge.

Nice but no toilets you have pay 40p for toilets across road

Best for locals. Why? Regular, year round discounts mean you save big time and you can also plan your visit to miss the tourist crowds. Excellent facilities make this a fun experience for kids of any age.

Was ok but far too overcrowded I think, you could barely move. I think they're needs to be a measured capacity for full enjoyment and safety. It was expensive too. Kids loved it though.

It is a cracking place but over full, so much so that you cant get to and follow the route to the slides. Too many people are allowed in. There should be a limit.

If you like water then it is a great place. Can get extremely busy and parking nearby can be busy also. Wristband preloaded with money is great for you poolside purchases.

Ideally plan for a very long day

First thing I noticed was that the changing rooms were so clean, going into the main pool area I was amazed at all the pools & water slides. My wife & soon loved it, but it was an exhausting day out

I love this place but on my last visit there was too much chlorine in the water. It coated my skin with a horrible sticky feeling and hurt my eyes. It has also left my hair very dry.
The slides are brilliant though, fun for adults and kids alike

You have to book a time slot and adhere to new rules, but not crowded and great fun also hyper rides include in ticket.

Good fun but far too busy especially at weekends and summer holidays

For all ages ,great fun . get there early as gets busy later on

Fantastic day for all of the family. Food was great value and very tasty. Everything under one for a great day.
Make sure to get a money loaded wristband so you can pay without taking cash into pool area.

Me and my family have the worst experience ever, we travel nearly 3 hours just too get there and also so looking foward have a family day out but turn up was very disappointment the first things was so many people and no limiting,the price was ridiculous,slide was bad and i got too paid extra for slide and waiting too get slide took us 15 minutes on queue,toilet and changing room was so dirty and smelly horrible only one staff too cleaning thats is no good enough also my boys was have accident on the slide and they was reported too the staff and they turn around and said nothing's they can do about it and i think is so bad manners they should have a a good taking care of safety of people while they used the facilities also I will never go back ever again and will never ever recommended too anyone my family was much disappointed also the water was so dirty too and the chlorine was so high and really effect my skin was rush all over me and my family was no comfortable at all all we was suffering about couple day's
We was so looking foward for family day out but very disappointment txs.

such good fun ,staff working hard to keep everyone safe x

Very expensive, even more so if you want to use the slides.

I left my jacket on a hook with my wallet and phone in it - realised a few hours later and it had been handed in by member of staff. Sooooo relieved. And had another brilliant fun day here with the kids. Total excitement for about 5 hours for them. Highly recommended.

Considering the weather , the staff and management couldn't have done much more to accommodate the ever increasing queue . Sweets , drinks and umbrellas were provided with the promise of extended opening times .

Brilliant place to go and swim /play with the children, the staff are brilliant, we have special needs children and they are always helpful and friendly with them, my kids/grandkids really love going

Fantastic slides and lots of fun. Little bit on the expensive side though.

Great fun. always seems a little too busy. but that's a good thing.

Go early and try out all the rides, refreshing or what!

We stayed in the tiki cabana, the staff can't do enough for you. Lovely family day out!

Great place kids loved it and I got my local discount card

It is nice place but it's horrible long que and i am waiting 2 hours to get to the entrance. It must somebody change this.

Nice place just that it was very crowded but we went during the school holidays so expected

Absolutely loved this place so did my kids lifeguards brilliant also the slides are mega enjoy

Excellent family fun. You cannot bring your own food and on site offerings are expensive

This place is so much fun!! There can be long queues on weekends and school holidays but a great day out, especially for Blackpool.

Went too the disability session tonight for the first time. Absolutely fantastic can not thank the staff enough. So helpful and understanding. Will be going again and highly recommend it x

Took my teenagers here. Expensive day out but everyone enjoyed it

I had so much fun with friends and family. Amazing for all ages.

Had a lovely day thank you for the hoteliers coffee morning will reccomened to all our guests.

Great fun, lots of rides! Nice pools and a lazy river

The water park itself was very good and catered for all my family although on the day we went it was extremely busy resulting in an hour and 40 minute wait to be told that it was actually under capacity by 200 people but as they had booked online , they had priority. As much as I understand this, your website could have stated the significance of online booking. My main grievance on this day which put a real downer on the day was the blatant disregard for the rules by certain cultures who for reasons unknown, we're allowed to enter the pools fully clothed in full sportswear. This not only contaminated the water but was totally inappropriate for this kind of setting. This has put myself and family off visiting this attraction in the future and I would hope that it will be looked at. I did see members of staff telling many people they were not to enter the water due to their full clothing but they were ignored and it was not followed through. Due to this experience, I would not recommend this 'family' attraction to friends and family.

Excellent day great waterpark the slides are superb

Great wave pool, lazy river and professional staff. There was lots if life guards and they were on the ball and very professional. Only downside was food and drinks were very expensive and you cannot consume your own food on pool side.

Sandcastles in Blackpool is amazing but it's not a whole day attraction which for the price you'd expect it to be once you've been on everything twice that's enough really and although they boast 18 rides most of these are for younger kids More

Never been before and thought it was amazing. Loads to do and can fill a full day in.

Great place lots to do but felt that by the end too many people where in the pool area and social distancing was slipping.