Sandcastle Waterpark Reviews

Worth a visit. Take a picnic though you'll need a mortgage to eat or drink while you're there

If someone is looking for cool slides and the same adrenaline, they will be terribly disappointed.

Great place but expensive if want extra bands for certain slides, extremely busy

Facilities are OK, but birthday party organisation is terrible. They could not figure out and let in guests who arrived later, which I would expect not an uncommon case. Our party host did nothing expecting parents even to distribute lunch boxes and talk to kids to organise them. We were not shown which tables are reserved for us which are fo other parties. Few kids were missing chips (including the birthday child!!!) Had to look for the party host during the lunch and prompt to get the pudding, cake and party bags... All of that took ages! Very disappointed and will not recommend it for birthday party at all!

Amazing place to be, super fun! Get in there early though otherwise have to be in big queues unless you are going term time. Only problem I have with this place is they just let so many people in, it gets crowded like anything. Otherwise, lots and lots of fun. Lockers/facilities no problem.

Nice staff,lovely conditions,very clean. Would highly recommend.

Only thing keeping Blackpool alive very clean and good value

Great day out at the water park. Would recommend getting a write band and going on the bigger rides, be aware there is sometime quite a queue thought. Would have given 5 stars but parking was a real issue due to the pay machine not working and the second one only takes coins. Other really enjoyed it!

It was awesome I'm afraid of rides but this place made me want to go on them all

Fantastic place for the family. From water slides to saunas to eating.
Everything under one roof

pros .massive pools slides and things to do .you can spend a full day here .helpful staff ,clean and fun for the whole family .

Bit expensive but a good waterpark and staff very friendly - needs more changing rooms especially family ones as nothing worse than getting cold with toddlers waiting for a room

The sand castle water park was perfect fantastic for children and adults our party loved it x

Far to busy and very expensive but ok for a day out

Hi just wanted to say what a great time we had at the park on Thursday! We came with our two children, our 4 year old son is Autistic and just wanted to let you know how impressed we were with the facilities and helpfulness of the staff. Having use of a poolside wet room was really useful and made things a lot easier. We would definitely come back if we ever return to Blackpool! Thank you!

Amazing day out for a friends birthday, good for everyone, very clean, lots of stuff to do and very helpful staff.

Not a big fan of the place but me and kids had a good day

Excellent family facilities catered for my disability exceptionally well many thanks

I found sandcastle water park expensive for what it offered you had to pay extra for the 4 main slides if you didnt there was very little as a waterpark to do
Very disappointed you have to pay full price for spectators (in our case nanny who was looking after the babby ) and a dad who wasn't swimming

Great day out, loved the spa. Kids love it. Plenty to do can easily spend a full day in here!

Great fun, good selection of slides. Love the on-site restaurants and ability to pay without taking your wallet in the wet bits. Aztek falls scared the life out of me though

Amazing waterpark. A lots of fun and many attractions

Brilliant day here lots of slides and much faster than I thought they'd be, I've been to a lot of water parks abroad and this is as good but with the added bonus of being all year round.

We are a family of 4 (two adults, a boy of 14, a girl of 8). We booked our tickets online in advance and were thus able to bypass a very long queue, we were inside after 5 minutes. Not sure why all these people were queuing and then probably complaining.... ( do book ONLINE IN ADVANCE!).
Make sure to buy the Hyperzone add-on, it costs extra but otherwise you won t have access to the top waterslides and then there is nothing special about the waterpark.
We arrived at 1:30pm and until 3:30pm it was very crowded, quite long queues for all of the slides. After 4:30pm it was rather calm and we could enjoy all of the attractions with short queues.
Visit with children of at least 8 yrs old : some of the slides are quite fast and if you have never visited a similar waterpark before it will definitely be overwhelming or frightening for young children.
Our children (8 and 14) had a blast and we had lots of fun all afternoon with the 4 of us until the very last minute when the park closed at 6pm.
All amenities were very clean and there are several spacious family rooms. Toilets, showers, slides and pool are all well maintained (and I tend to be very picky about this subject!).
Staff was friendly and helpful, safety is always a priority.
During our holiday this year we also visited Waterworld in Stoke On Trent and we found Sandcastle Waterpark to be cleaner and in better condition.
Definitely recommended, the only disadvantage was that it was very crowded between 1:30pm and 3:30pm but of course we choose to visit on a peak day. And stay away with children under 8...
The Montazooma and Master Blaster slides gave us a unique and exciting fun experience which our family will remember for a long time to come!

Amazing had loads of fun would definetly recommened a bit pricey though

Amazing fun for the kids, but too expensive, partly because if parents just want to observe they have to pay full price

Great waterpark with so much to do, kids absolutely loved it. Think there were a few slides we missed as there seemed to be more flumes we seen outside that we went on, should've asked but were happy wirh everything we went on, was so much More

Fabulous day. Loads to do for all ages. A bit expensive. Could do with free parking when spending so much to get in. Great helpful staff.

Brilliant slides. Kids live it. Queues not too bad.

Had a great day out with the kids. Everywhere very clean and tidy with loads of staff around to keep everyone safe in the pools and rides. I do consider the food to be expensive.

Good for young kids/toddlers.
Pleasant staff. Good value for money if you are local.

I was very impressed with the way I was treated today with my disabled son, I paid in and got a discount then they called someone to take me to the disabled changing area which is right next to the pool, the wet room had a shower inside too.. I was also told that I can use the quiet room at anytime which was located upstairs, only thing is you can't eat food in the quiet room so had to stay downstairs, but I was given a reserved table because I had food. The pool was extremely busy, could hardly move, prices are expensive but worth it of you are going or use all the slides and stay in most of the day. I left early and let my teenage daughter stay with her friend. Staff are excellent, very helpful, made me feel welcome.. Thank you..

Amazing water park, little pricey but lots of fun once in

Normally go every year for my daughters birthday and spend a full day there. But we went today and it was absolutely freezing. To the point I actually struggled because I have health problems. Spent an absolute fortune to get in the place to spend a couple of hours in the water freezing cold. I don't think we'll be going again next year. Lots of other people complaining about the temperature, and one family even changed their mind coming in as another family had put them off.
(Also not a cheap day out at all for any skint families out there)

Great place to spend the whole day , quite expensive and mega busy , we queued for an hour and a half with 2 young children, the manager did apologise , so book online so I don't have to queue but brilliant water park

Wave pool, rapids, two flumes free. Everything else is extra on top of entrance fee. These are good though, uphill flume (dingys) other dingy flumes. Food prices are the same as pleasure beach. Water is warm, lots of chlorine. Good effort. However, some bloke was taking pictures in the water none of the lifeguards did a thing. O asked after & was told as long as you sign a form to say you're not a pervert its ok, you can film... really? No... I mean, really? Jesus Christ! Otherwise good effort, try it. Also has free WiFi for you fellow Googlooglers

Update> 31/05/2013... water was freezing!...felt as if they were trying to get all of Blackpool into one pool... the decider was seeing a 'Used' ladies sanitary product go floating by!...will not be going back...

I love it but there was 1 thing wrong the single slide that went outside rippyed my cossy and now I can not swim for 3 weeks now

Had a great time here on my Birthday, rides are great. Definitely recommend!

Amazing place but the red and green slide is a bit dangerous and scary for young children

Would have give it five stars but for the que on some of the rides but brilliant

Busy, not the cheapest, mental, fun and great accessibility options

Amazing place, but expensive, some cloudy water in places, and always very busy.

It was amazing its the best water park in the world

Lots of car parking and plenty of things to keep them kids busy!

I was lucky enough to have been invited to a hoteliers' coffee morning this week and was given a grand tour of the facilities which I have to say are first class. Our guide was extremely knowledgeable, pointing out everything as we walked More

Hello! I have lived the water park with my pass with included hyperzone! It's one of the biggest and beautiful waterparks I've ever been to! My favourite ride is most likely the master blaster. I love the speed of the lazy river aswell!

By far the best water park I've ever been to, excellent

Fab place for the kids & adults ! I'd say a little less worth it if you've really young children 6 and under but 8s and overs can really get your money's worth as all the more thrilling slides require a certain height, age and the ability to be a strong swimmer without armbands . You can easily spend a good day here, lots of food options and fun for the day.

Enjoyed my 18th here today, all the staff was marvellous.
The food was amazing and I had a blast.

I had a little issue with a staff member called John who moaned cause he splashed an had a attitude on him.

But other than that a 5* star for everything. Thanks guyssss

Rip off....high prices and have to pay for bigger slides!!!! Never again

Awesome water park, lovely staff, great fun for children and adults. Great to see the place was fully accessible for people with disability. Well done, Team Sandcastle!

Brilliant place, loved the whole day, lifeguards shouldn't be on there mobile phones though and should be watching the water at all times.

Had a brilliant time at the waterpark. Flumes were brilliant and didn't wait long in the ques which was really good.

Not really warm enough to call itself tropical! Fun for a day out, but no healthy lunch options.

Good water park.Some good slides and other water based activities. Queues can be very long for the more popular rides and the water park can be busy at peak times but still thoroughly enjoyable. So thanks.

Awesome day out much better value when added to the resort pass. We loved all the slides and went when it was quieter (18/09) got straight on most of the slides. Worth a visit!

CARERS BE AWARE..!!
Totally disgusted..arrived after a 2hr journey with 2 adult' s with Learning Difficulties and Autism, accompanied by Essential Support Carers.The website and price list states:


Two other carers of of senior citizenship..we're told they had to pay full price too, just to spectator.. thus , they declined..!
We asked to speak to the Duty Manager..Richard Halstead, we explained to him, regarding the hidden cost; discrimination towards Disabled Adults, and non acceptance of Official Careres Cards; provided by and Official National Society, well know for its Adult Care.
HIS response, was aload of 10 minute waffle, spectators were charged the price because if not they were taking up the space of that which could be used by a swimmer..again discrimination against Senior Citizens. He eventually offered a voucher, as compensation..we declined the offer. As the discussion progressed, we were told that the staff on reception were new, and still training, that did not rectify her, couldn't care less attitude regarding the Careers Official Card. The Manager said, she should have contacted him for confirmation..that is down to very bad staff training.!

Therefore, Carers taking Adults or Children to this place, be aware..an "Essential Companion in this context is for a guest that requires direct support and supervision"..this is advertised on their brochure, but does not mean you will be accepted by the reception staff..you should then, ask to see Management..do not accept the staff decision.!!
We will not be returning to this establishment, untill they clarify their position on Disability and the need for Carers Support.!!!

Very disappointing queue to get in also queue for flumes, rides,food court very busy felt like a sardine in a can also very smelly on way in through changing rooms to pools not worth the entry fee

Great place to have some fun with the family. Get there early to avoid the queues.

Staff great and helpful, good value using a group on voucher.