Russells steaks chops and more Reviews

Beautiful steaks, once you've had a steak at russels, you wont want to go anywhere else. Service is superb & ambience is great. I've visited several times over the past couple of years and I've never been disappointed!

Best steak I've ever had. Great service & atmosphere

Great food . Excellent service. Very busy place. Atmosphere is modern yet very comfortable and inviting.

Excellent dining as always. Russell goes out of his way to make sure everything is fresh, tasty and great tasting! He came to our table to speak with us. My relatives were celebrating a birthday and he greeted is with singing Happy Birthday! Excellent service and helpful staff. The food was phenomenal as always! Dinner miss it on this opportunity if you are in the area!

My husband and I received a russels package for the hotel and a dinner for two. I made the hotel reservation online and without even realizing it booked the hotel suite so when I got there I was very surprised to realize how much of an upcharge it would be. The staff realized I made an honest mistake and worked with the managers and only charged us a little bit for the upgrade. It was so appreciated because I know what other places I would have had to pay the full amount no matter what and it was so nice that they were so understanding of the fact that I just made an error. The suite was absolutely gorgeous and very clean and the customer service all around was exceptional. Dinner of course was amazing and anything you get off the menu is delicious and the breakfast buffet in the morning is always so nice to wake up to.

I absolutely love this place. It's a legitimate experience each time I visit. Per usual, I was greeted by Russell himself upon arrival. This particular visit I was seated in a booth with excellent ambiance and great lighting believe it or not. My waiter was prompt and attended to all of our needs in the utmost manner. You definitely get your money's worth at this restaurant, I definitely had leftovers. I didn't even make it halfway through my entree, and there definitely wasn't any room for dessert. Looking forward to next year.

Really nice place ,the server Jessica was awesome.
We had calamari and tuna

We rode motorcycle there & wasn't dressed appropriate but they still served us and was very courteous

January 27th, 2016. I was in Buffalo on business. This was my first trip to Russell's and I was extremely impressed. The rooms are beyond clean, the note left from Alex letting me know if I needed anything was a perfect personal touch and meeting Mr. Salvatore was a treat. Not only is he kind and personal, he is passionate about his hotel and restaurant. I saw him at 7:30 a.m. until 11:00 p.m. paying attention to every detail to ensure quality.

Around 9:00 p.m.on the 27th, we decided to go to the bar and have a few drinks. I had an incredible time and many thanks is due to Rose. She is personable and kind. We met a few other people there and it felt like family. Mr. Salvatore has created an atmosphere of warmth, kindness and most of all, respect.

Thank you. I will definitely be back when in Buffalo.

They follow all the correct Covid procedures and made my family and I feel very safe. All that, and great food!

Excellent pork chops, well seasoned done right. Great service.

Great food, great services would recommend this place to anyone.

We had the surf & turf ! My favorite place. 12 oz tail well worth it.! Perfection!

Food was exceptional I couldn't have asked for a better meal! Gary, our waiter was very courteous and attentive not overly pushy when asking about our meal! You can't top that! ! ! ! !

Great food! Much better than Salvatores. Highly recommended!

An amazing dining experience... one of the best restaurants anywhere... service is impeccable... food quality is top notch, and the atmosphere is perfect for any occasion or group... the owner is onsite nearly every night to ensure everything is perfect. You will not be disappointed!

Every dinner I've had here was a 10 star! Quality and service like no other! Also my business worked here to do a wedding, there has never been a more welcoming staff and it was an honor to meet Russell himself! Just a pleasure all around.

Took advantage of Russell's Saturday curb service Filet Mignon dinner today. The dinner was placed in my car, packaged well, with simple reheating instructions. The steak couldn't have been more tender and the sides of mushroom demi-glaze, red skin mashed potatoes, vegetables, and salad were excellent. But there's more....a fresh slice of cheesecake with strawberry puree. This was well worth the price, which I thought was very reasonable, considering the courses and impressive quality!

Wow, we had a great overnight stay. Dinner was unbelievable. Shrimp cocktail, Salad and Lobster was our choice with dessert to complete the evening. Morning breakfast was perfect. Room was very comfortable . Staff from the minute you check in until you depart were friendly helpful and very professional. Nice to see the quality continues and gets better each end every visit. Will be back again.

OMG. I've wanted to go to this place forever. The food was excellent. The staff made me feel like I was somebody special. Not one single complaint. Every establishment should present food and services as Russell's. When the occasion presents itself, I will definitely return.

Food was delicious! Our room was amazing! Service was fantastic! Had an incredible time, would definitely go back again sometime (hopefully soon! ) and would highly recommend it.

This restaurant pays attention to all the details. Outstanding food and excellent service. It's reputation as a top tier restaurant is well deserved.

Absolutely amazing meal, incredible service. Awesome to see Russ working thr front desk!

As usual, the food and service were top notch. The service staff is exceptional and are always making our dinner exquisite. Celebrated our anniversary and hope to revisit each year.

Simply put, one of the best steak houses in western New York. The decor is elegant. The menu is very high end gourmet... "meat and seafood lovers." Service is excellent. Pricey, but a great place to splurge on a dinner for a special occasion. Great high end wine list.

A suggestion to meat lovers who appreciate the natural flavor of an awesome cut of meat... tell the waiter to tell the chef that you don't want any of the house special flavoring salt added to your steak or chops. I ordered a beautifully presented and justifiably-expensive veal rib chop at our last visit that was done to perfection, but there was so much of the steak salt on the chop that it detracted significantly from the natural delicate flavor of the veal and the demiglace that came with it. With that proviso... an otherwise awesome restaurant dining experience.

Always a favourite place when I visit Buffalo. The service Is great and the food always reliable.

As usual.. Great good with wonderful service! Thank you Landon, and the rest of the Russell's employees that made our 12 Anniversary special!

Wow is all I can say. What a steak, what service, and an amazing wine!!! Stop what you are doing and go there. You're welcome.

Went here sometime last year. Was to celebrate my recent wedding with my parents who couldn't get off of work. I asked the waitress I'd they had stuffed mushrooms. They didn't have it on the menu. When the waitress brought out all the appetizers we ordered she brought stuffed mushrooms. They were the best stuffed mushrooms I ever had. She also brought my spouse and I a chocolate cover strawberry with a a sparkler in it. Very pleased. Delicious food.

Delicious food & amazing service! (Thank you to Maria )

My room was great and the meal was great but it was very unfair that as a single person I paid the same as my friends who were there as a couple and I got one meal and one night and they got one night and two meals. There are no packages available for singles. As a newly widowed person this is shocking to realize that this is what it s like when you re single.

Tuesday happy hour at the bar is nice. Reasonable food prices. Drinks are a bit over priced, but i guess that is why they can sell the bar food so cheap. The food is excellent. Bar tenders are friendly and provide excellent service.

Two things.The shrimp cocktail wasn't cold and we never got spoons with our coffee.Other than that it was great.The meat was very tender.

My wife and I dined at Russell's last night and as usual, it was an incredible experience. We were greeted by Russell himself and shown to a very nice and comfortable booth. The service and the steaks were extraordinary. We will continue to frequent Russell's as we have been doing since 2008. Kudos to you Mr. Salvatore!

Outstanding dinner, waiter was knowledgable, friendly, service was great.

Great atmosphere..great service and food is excellent!

Celebrating my parent's 50th anniversary with dinner at Russell's tonight. From the moment we walked in, till the time we exited, nothing but perfection. Andrew and his crew serving us gave my parents the most perfect evening. All aspects of dinner from apps to desserts were delicious. Andrew then set up a special surprise photo shoot with Russell himself,made the night perfect. All I can say is that you, Mr. Salvatore, made a special night terrific. Thank you again to you, Andrew and the entire staff. Sheer perfection!!

Russell's Grand Hotel and Restaraunt is the best. I travel here for work and they always make my stay so comfortable. Whether you are grabbing a quick snack in the bar, or sitting down to dinner in the restaurant, you will not be disappointed. Mark, Kyle, Art....you guys always take the time to get to know your customers and truly understand what service should be and how to deliver every time.

There is a toss up on what's best. The food the service or the atmosphere. No complaints here

My husband and I just love the experience, food and service we receive at Russell's. It is worth every penny! We make it an annual tradition to have a one night stay at the hotel and we get the dinner for two package (and ALWAYS upgrade) but it is amazing! Incredible place for a date night and the consistency of the food and service is what keeps us coming back!

Amazing!Best restaurant!Best service Alan great personality!!

First time there for my wife's birthday. The steak was amazing and so tender. Upgraded to the baked potato also amazing. Recommend having the expresso with desert. Definitely recommend for a amazing night out. Also very kid friendly (even made a special Sunday for my daughter)

So delicious and didn't want for a thing. Service was excellent!

I use to love going to Russell's but now it is a unpersonal event. No one talks in the staff. See ya. You got problems. Bob

great restaurant, the food is amazing. room service available in the hotel also

Wonderful food, great atmosphere and excellent service

Great steaks, chops and wines. The clams casino wasn't my favorite. Overall great food!

Amazing food and great service can't do better than Russell's

Wonderful atmosphere, and very interesting story on how the business was established. The food was great, service was great, the atmosphere was classy with a new age edge to it. I would return if sick in the area sometime.

This is the finest restaurant I've ever been to. The atmosphere is elegant. The service is impeccable. Every meal I've gotten has been cooked to perfection. You will not be disappointed if you come here.

The best steak place in buffalo. Freshest meat and steak, with the best cuts. The venue is very formal and very nice. The portions are very large and very delicious. My favorite is the fillet cut. It is seasoned with espresso powder and very delicious. All the meat is cooked exactly to the way you want it and cooked evenly and perfectly. Although it is very expensive with the standard steak costing you $46 it is still very good and defiantly worth the price.

Fabulous place! The decor, service, and food were all incredible. I have only been there once, but I do hope to be able to go again.

Food is always great always nice when the owner shakes your hand and tells you they appreciates your business

Excellent as always. Food, service, atmosphere all outstanding.

Had a horrible experience for dinner. I asked for very light spice rub on my bone in rib eye. The steak came out with with an excessive amounts of their spice rub. I asked for it to be corrected. The manager came over and stated "we will scrape it off and then broil off the rest. When he returned with the steak, it was over done and not edible. He apologized and offered to bring another steak. After 20 minutes, he returned with an 8 ounce filet which was over done. Once I complained about the original steak, our waiter pretty much abandoned us. We were cared for by the bus boy for the remainder of our visit. He was the only shining light of the evening. Thank you Obaid for trying to salvage a bad experience. I do not believe I will return to Russell's as this is something I wouldn't expect from his restaurant. Extremely disappointed.

This place is top notch, the best service. Loved Russel greeting so many people. Our server was fantastic
Our table had a filet, salmon, lamb and I had king crab legs for $65.00. I was happy to see the crab claws cut in 3 inch pieces and sliced open so you could easily get the meat out. I do not suspect that my bowl all came from the same claws because two pieces were pretty Bad tasting and I hate to write that my crab was sorta tough. The pieces were a lot neater than cracking them open. I LOVED being at Russel's and we will go back but next time I am ordering tenderloin for sure. My husband's steak was Wonderful!!! All our sides were delicious also!!

We have had several office dinner:/gatherings and I have enjoyed countless meals here with my family always excellent. Mr. Salvatore, without fail, makes every visit better than the last. The food, and the hospitality is impeccable
Not only that............

Mr. Salvatore is the kindest, most generous giving person around!! What he does for our community with his donations and contributions and selflessness deserves a million thanks!
Thank you Mr. Salvatore you have a customer for life.

We had a great time! The server was amazing, the staff as a whole was very friendly, and the food was great!

This is one my favorite restaurants! The filet mignon was amazing; I love the demi-glace that comes with it. The dinner for 2 is a great deal. My italian wedding soup was also delicious. Our server and busboy were both attentive and the server was very friendly!

We had such a great experience at Russell's! We drove from Rochester to meet some friends for dinner and it was completely worth the drive. The steaks were fantastic and so was the service. My boyfriend lived the escargot but I couldn't bring myself to try it. While we were there for dinner there was a great singer at the bar and he was a ton of fun to watch and sing along with. We'll definitely be back!

Always, always, always top notch food and service. My absolute favorite steakhouse.

Top notch in every respect.

Dining solo on a business trip. Had seafood bisque, asso buco, lobster mac and cheese. All extremely delicious and refined and with no pretentiousness. Seems like the dishes were conceived and prepared with care, not by trying to fake it with garnish and presentation like many high-end places. All food served hot.

Service by Humberto and several others was spot on with timing and attention. They are a very disciplined and professional team. In a word - classy. There was no buddy-buddy chitchat but they weren't stiff either. This especially stands out from my other Buffalo dining experiences.

Portions were very generous, too much for me. It's expensive but I feel the value is correct. A real treat.