Riu Grand Palace Maspalomas Hotel Review

We have visited this hotel several times and are very satisfied with all of the services

Very nice hotel in a great location (view of the dunes) and good cuisine

Good breakfast and dinner. Nice rooms and clean.The hotel is in the City. Shopping Center in the Street. Playa Promenade 900m .

The hotel very well, but the beach is not near, and for me that is very important.

Sevice, cleaning, quiet. If you want a relaxing vacation is your hotel. The vegetarian buffet is excellent. I usually visit it in January. Although it needs a restoration since it is very classic.

superb hotel, fantastic staff, we have balcony suite on 2 floor, looks onto dunes and sea. Buffet restaurant with great choice, 2 nice pools comfy sun beds, handy little supermarket just across road

Excellent handling corona protocol!
Safe as it can be.
Exeptional clean, and sorry for the hotel itself ,not so busy, witch we found pleasant.
Personnel are apparently under pressure to work "a bit too" hard.

After initial misgivings realised this was an excellent hotel the food the staff and the amenities were first class. We will be back!

Hotel in a stunning location right in front of the dunes of the Maspalomas nature reserve. It's a Down chain hotel so it offers a more than acceptable standard with regards to the rooms, actually a little dated, and the food (we had half board). The staff is attentive and helpful. Lunches are held on two shifts to avoid overcrowding, and you must choose on arrival. Not being Nordic, you certainly prefer the second, less crowded. Large garden and pool. Positive judgment

The nearest dunes hotel in Maspalomas, right by the promenade, beautiful architecture

Great hotel, located on the edge of the Maspalomas dunes, grandiose

Went with my daughter. Room with sea view and balcony very good, beautifully clean and comfortable. Food excellent, from the Buffett to the a la carte restaurant and outside bar and restaurant. Staff amazing could not fault anything at all. Entertainment good, had a wonderful and relaxing holiday in a lovely setting.

I really loved this hotel, I really recommend coming, the food was what I liked the most, I ate until I couldn't eat anymore, everything is really great, I was very satisfied with everything, the people who work there are very friendly, and I was well received , large and clean pools, jacuzi, this hotel really has a lot of class, it really is a palace, I would live in that hotel if I could ahah!

Located next to the Dunes with wonderful views, two magnificent swimming pools, wide buffet and medium-high quality. You just need to have the closest beach, without having to cross the dunes to give the 5 stars but thanks to that, you are in a very quiet area, which is appreciated in part if you seek tranquility.

Beautiful, clean place with a service on the highest level. It was a pleasure to stay in your hotel!

Very nicely located hotel, hotel guests older than 60 and also a little posh that is also reflected in the booking price .. Dead silence at the pool for families with children a no go! Eat but great a very large selection of the quality of meat and fish. From September onwards you have to wear long trousers and closed shoes for dinner as a man and the women are of course allowed to eat with the miniskirt.

Room in need of renovation we had a room with a bathtub and carpeting and the furnishings were a little dated. We also had a balcony with a view of the main pool and the wonderful dunes. A little tip in confidence during our stay we were called in the evening on the last evening by the reception whether we would have the room that the pool towels would have hung over the railing, we should eliminate this would not be allowed!
Oh yes, something else during our stay was a Spanish cooking show with the film team and children, so the dress code was more relaxed at dinner, shorts and flip-flops were allowed for the film team. There was a lot of discussion about it here. With the children at dinner there was also a good mood in the booth.
The outdoor areas with garden and pool s
Are very nice and the location of the hotel on the dunes is great. Of course there are also gays and lesbians in this hotel, but that didn't bother us at all
If you like to stay in the cemetery, this is the place for you

Are already the 2nd time here. Great hotel, very good food, clean rooms and super nice staff. Has earned more than 4 stars.

The hotel leaves nothing to be desired. The rooms are well equipped and offer all comfort. With the beautiful balcony view over the dune to the sea you feel like Aladin. The staff is very friendly and helpful. A holiday paradise to relax.

In this beautiful hotel we feel comfortable, good food, super friendly staff

Still great, even though it's getting old. However, I am missing shelves in the closet. T-shirts and shorts on ironing, I find something silly.

Great hotel. Room clean, staff very friendly, food good. It was a great holiday.

Hotel Top! Great employee and very professional. But unfortunately many Germans the signs at the pool can not read. That means at 7 o'clock All are already reserved. Really annoying! German mentality More should be respected.

Unique location, fantastic, noble, quiet atmosphere

Great location with beautiful views of the dunes and the sea. The food could be better quality. Meal time is very restless, which is still encouraged by the hectic, yet friendly staff. Optical performance no highlight, little variety in the dessert. Garden with swimming pools very attractive.

Super hotel, high class, service and food. recommend

Excellent as usual. Every single thing is thought of. The staff are amazing. I always put on a few pounds when I come here. The food is too good.The show cooking when the duck or lamb is on is my favourite. Every area of the hotel is well maintained and there is a real pride by the people who work there in the service they provide. I think I may return here every year until the day I die. Yes. It's that good.

Quality deteriorating over the years. Needs drastic refurbishment.

Great hotel with very friendly and outgoing personnel overall. Mostly older crowd and quiet at the pool. The rooms are good, but the bed is quite hard and pillows not that great. The breakfast is the best I've had outside of Sweden. Not that much good restaurants Ana bars/cocktail lounges close to the hotel though. But overall a really nice and pleasant visit!

Absolutely Superb Hotel
One of the best Hotels in my opinion
Viva GRAN CANARIA

Great hotel near the sea, very nice staff, good food, large pool area and nice rooms.

Paradise. Best hotel in the world. Fantastic setting, views and amenities. Perfect for us as a retired quiet couple when we are in need of winter sunshine. Sitting outside for breakfast sipping complementary prosecco is a real delight and helps to wash away all our winter woes. Great range of dishes for dinner in the evening. Particularly tasty last week were: king prawns, roast lamb, spare ribs, lentil soup. We have eaten far too well and far too much. All staff are fantastically helpful and cheery. Drinks at mealtimes, from the bar and pool area are rather expensive, but we forgive them that.

Until now we find it ok only the breakfast is not very rich

Hotel with style, friendly staff and wide choice of food

Superlative quality. Of all the Riu Resorts/Hotels I have experienced, this is the best. And thats after the second day. This is a Hotel Chain that knows what it's doing and gets it right first time.

Super great, great everything. Who complains here complains everywhere. Delicious food, very courteous waitresses.
Clean and friendly.

Good deal, the waiters of the buffet are excellent, IN SPECIAL (MARITA). A lovely person, made us spend a fantastic evening and with a family-like treatment. The buffet food is very good. The rooms and the rest of the hotel in need of renovation are obsolete. And the beds are very uncomfortable, the furniture in general is quite old. I did not like the system for the loan of the pool towels, it is quite uncomfortable and it did not seem right to be charged for the safe in the room. (IT'S VERY CUTRE). Having a safe in a hotel room is super basic. Otherwise all right. Hotel recommended for short stays.

I wont digress into the qualities of the hotel in general. However, my overall experience there has been completely destroyed by the incompetent, ignorant, unhelpful receptionist and presumably the hotel director who didn't want to talk to me in person. We had an issue after the stay and the hotel behaved like the worst possible shack. Fully transactional behavior, like you didn't pay multiple thousand euros for your stay. I don't ever want to get treated this way. So in order to keep me safe from people like that, we will never book any Riu hotel again.

Hotel five star ... It's the gateway to the Maspalomas Dunes ... Almost mandatory passage ... Stunning landscape

Very nice hotel with a beautiful terrace and welcoming lounges

Location and facilities of the hotel leave nothing to be desired. Friendly and helpful staff.

Great views from the hotel, overlooking the Sand dunes.

We take 2 waters and minus four euros. It is not expensive depending on the hotel and the place.

A super hotel in a wonderful place. The views of the dunes are awesome!

Phenomenal.Service cleaning good. Buffet food good quality and variety. Location opposite the dunes. Beach 1
5 km along the Paseo Maritimo

Great hotel situated right on the edge of Maspalomas sand dunes. The staff here always seemed to be smiling and happy. The overall service was excellent and just what work would be expecting from a top rated hotel. The pool areas were clean and there were always plenty of sun beds available no matter what time of the day. Food was a very high standard too and the Krystal Restaurant is well worth a visit too.

Yes. Decor is a bit older, but nothing is broken or closed. Exudes a fantastic charm and feel-good atmosphere. Brilliant and friendly staff. Nice pool landscape. And the view of the dunes on your doorstep is not affordable. The only drawback: the beach is 15 minutes, but on a picturesque promenade with dunes and sea views. Or you can take a taxi which parked directly in front of the door / leaves for 3.80 directly to the beach (taxi fare 1 per kilometer). For me, Riu Palace Maspalomas is one of the best hotels I know and an unrestricted recommendation.

That Hotel is so cool.. but not for normal People.. Exclusiv for People there have more Money for a Hotel.. I was only there to visit a Friend.

I've only been outside but it looks like a good hotel