Ritz-Carlton Toronto Review

What a lovely and cozy atmosphere for afternoon tea! The food was very well presented, full of texture and a variety of flavours. The chefs are also very accommodating - we were able to have a cheese-free menu as well as a vegan menu to cater to all our guests' dietary needs. Service was very friendly.

Love hotel amazing staff recorded to any bidet and amazing private residence lovely hotel

Lovely hotel! Clean and professional staff. You feel like a valued customer every time you walk in!

First class all the way. Awesome customer service and great rooms.

Staff was friendly and helpful. The rooms were clean and the view was great.

Went for high tea, the staff were attentive. Food was amazing. Great ambience. Valet gentlemen were very courteous and polite. Highly recommend.

We were disappointed in our stay at the Ritz. The room wasn't prepared for us 4. No Ritz Kids that weekend. Wate of 100,000 Marriott points.

looks great but I'm hesitant to book as all of the views have a digitally inserted view of the CN Tower...Lol, i hardly doubt all sides of this building face it.

Joshua at the front desk remembered me for a stay 1.5 years ago and made my stay here that much more amazing. Ritz Carlton is, as always, awesome.

Beautiful facilities, staff were great, catering was great and the while place was clean and comfortable. Would use this location for events again.

Wow really nice place. Reminds me when we watch those mini series programs on TV. Valet parking , security everywhere, elevator opens up to your suite . The suites are beautiful. Lots of attention to detail. People actually live there
Lol

Incredible staff who tended to our every need. Very professional and polite. Amazing amenities and rooms.

Had dinner here and we enjoyed it. Service was top-notch as expected from FS, good thing they don t charge an arm and a leg for parking so we took our time and enjoyed our meal.

Excellent staff. Beautiful, clean rooms. Great location. Within walking distance of great food. Really nice gym.

It was great. The beds were comfortable and the food was delicious

We stayed here in one of there suites over the weekend. Rooms are beautiful, we even had our own private outdoor terrace attached to the master bedroom. Extremely friendly staff. The service we received was outstanding! We will be returning soon.

Always enjoy the atmosphere at the patio bar. Staff is awesome!

The ritz lives up to its name
Good restaurants beautiful spa as well

Went for a massage. The therapist was courteous and professional. The facilities were very clean and tidy. I have been there before and I plan to keep going back.

Best hotel ever ray williams and Mike L r narcs truthfully. STOP BEING NARCS U TWO.

At the second floor ball room for social events, nice and spacious. Food was great but definitely not planned properly for the amount of people there. Unorganized and timely lines just to get food.

The lobby was very busy that week- which seemed a bit u usual- but was still really organized. The room I was visiting a friend in was nice, with a coffee maker and coffee for the morning. So of your staying fir a lay over or last minute booking, it's a pretty good destination.

Over expensive, not worth the price.. Employees are racist. Would never use this hotel brand again!

Truly a top class experience. The attention to detail is phenomenal. Great location. Highly recommended!

Great hotel. Nice rooms, everything works really well and is good quality. Staff are polite and very helpful. Top marks for storing our bicycles and bike cart without a second glance. The included spa facilities are amazing. Steam room and sauna are too notch. It would be great if they made the spa coed so couples could enjoy it together. They do have an area where you can hang out together though.

Stayed here for a couple of days after getting married. This is by far the best hotel experience I have ever had. Outstanding service and very accommodating staff. They went above and beyond to meet all my needs.

They pick up their phone right away and bring up anything you need to your room within a couple of mins. Would definitely recommend this hotel for everyone considering.

Nice people, courteous staff. Entrance is a little tight for cars . Quite nice in general.

Had lunch at the Toca restaurant. The food was amazing! If you ever get the chance, order the Toca burger and fries, you will not be disappointed!

Had a work event in the ballroom. Great facility and the food was most impressive.

The hotel lady that cleaned our room daily, was amazing and she would bring homemade treats for the kids

Everything good except the bed is a little hard. Still 5

We attended the spa for massages. The amenities were exceptional. The staff were wonderful welcoming, professional and made our day highly enjoyable! Wish we could go more often!

Best of the 5 star hotel experience in my opinion. And best in terms of location. Walking distance to skydome, air canada center, Roy Thompson hall, Union station and the underground PATH. Minutes to the Gardner Expressway and Lakefront. And has all the amenities you could need.

A Home away from Home. The rooms are spacious and clean with great views of the city! Centrally located and hotel management are fantastic! The spa on the 5th floor is a great spot to get-away and relax- with great meals just one concierge call away at TOCA . Check out the cheese cave or the Sunday Brunch!

Reviews for R-C are easy because if you ever stay at RC property anywhere - you know what to expect. I am sure someone can have something to complain about if one chooses to but I never had a bad experience at RC. This was our first time to visit Toronto and RC staff made our visit just that much better. Location is right in the center of things to do, easy walk to lots of good places, view (if you get a lake view) is amazing. Restaurant is also very good. You should not be dissapointed.

Really nice 5-star hotel, with plenty of amenities and style. Stellar customer service. Good size rooms with a large beautiful bathroom. For an older building, I had no real issues with my allergies.

Best. Massage. Ever. Thank you for a great day, full of relaxation.

Went there for a corporate event. Had the salmon. There was a bone in it. :(

It was nice and everything was clean. The glass walkway in the lobby is a cool touch.

Great hotel staff were very friendly and helpful. Rooms and decorations were beautiful. Service was fast, friendly and efficient. Would definitely Stay again.

Had a modern high tea experience at the Ritz although with a high price tag.

The Ritz Carlton Toronto is my favourite hotel in Toronto (compared to Intercontinental, Thompson, Sheraton, Kind Eddy, One King West and Hyatt). Intercontinental is a distant second and the other two shouldn t be mentioned in the same breath as the ritz. The team at the ritz is clearly well trained in hospitality. From the moment you step onto their property you automatically feel more relaxed knowing that someone is always available to help you and ensure a positive experience. The Spa on the 5th floor is awesome with a nice size swimming pool and a steam room bigger than most people s bedrooms. The rooms are gorgeous and the beds are the most comfortable of any hotel in Toronto. I would especially like to drive attention to the Concierge team. This specific department made for a 10/10 day experience. They were friendly, attentive, engaging, helpful, and very knowledgeable. I practically became friends with the people at that counter I was asking so many questions. Another shout out goes to the doorman at the front who were very helpful in getting me around and making sure I always headed in the right direction. I would like to thank everyone at the ritz for being amazing. A special shout out goes to a friend I made at the Concierge named Lindsay. If I owned a hotel (which I don t but secretly wish I did) I would steal this employee away from the Ritz to run my whole opperation. I ve stayed in hotels all over the world and none of them have anything close to a Lindsay. I don t know if she ll ever see this but I would sincerely like to thank her for being so awesome. To be honest, she is one of the driving factors as to why the ritz solidified itself as the number one hotel in Toronto in my opinion.

Service, atmosphere, and ambiance are all 5star but it is the Ritz would u expect anything less?

Great venue for events. Lots of space and nice conference room.

We had an excellent time over the Molson Indy weekend. Staff was incredibly accommodating, and our dog loved it too. The view from the room was a nice bonus.

The Ritz is exactly what you would expect. An upscale venue with extremely helpful and professional staff. I would recommend it to anyone.

Didn't have an overnight stay at the hotel; however, we were dining at Toca Restaurant and used some of the hotel facilities including the valet parking. All of the staff that we interacted with were fantastic. The valet parking service was reasonably priced considering that the service was top notch. Look forward to staying at the hotel next time.

I visit this the Residence Suites there are beautiful and the service is excellent

A highrise luxury hotel in Financial district. There are often a few luxury cars parked at the entrance. The hotel is in walking distance to major attractions in the heart of the city, e.g. CN tower, Rogers Center, Union Station, etc.
A beautiful lobby and a cafe on the main floor. There is also a nice restaurant with patio tables.

Ate at Toca restaurant. The food and service was great! If you want to treat yourself, it's definitely a must visit.

Last Christmas, FHR booked, upgraded the suite, gave chocolates or something, overall is OK, give 4 points because the layout of this room is really weird, breakfast buffet is ok, it s too early to go to breakfast There is no one in the restaurant, and there are still healthy juices to choose from.

Beautiful hotel with great service, however, the beds were terrible. There's a wooden 1 inch board under the mattresses and this caused such a big problem in having a great night sleep. I couldn't wait to come home. I had such back pain and side pains every morning. We spent so much money on this hotel that they should be more considerate and replace those mattresses for all the guests who stay here.

For this reason alone I gave it a 2 star. Once they decide to change this then it would definitely be a 5 star hotel.

Best patio in the city (among other great reasons to visit/stay!).

We went for afternoon tea, beautiful place and the food/tea was amazing! A bit pricey but an experience I won't forget anytime soon

Centrally located luxury hotel. The rooms are not super modern but they are clean and well appointed. Good amenities. The best thing about any Ritz Carlton is their service, especially if you are a Gold Member. They really treat their guests well and it's always a let down when you stay elsewhere. The lounge is very nice where you have access to breakfast, lunch, drinks and hors d'oeuvre throughout the day. Again, the location cannot be beat. Very central and easy to get anywhere in Toronto with subway or a taxi ride.

The most luxurious Hotel in Toronto.Beautiful decoration.Impressive furniture.Excellent staff.Impressive rooms.

It was one of the greatest experience I have ever had at a hotel.
Great , friendly staff

Place was gorgeous, but really didn't spend enough time or engage with anyone that would reflect an accurate portrait of the experience of the hotel.

Beautiful room and view, excellent food. Customer service was second to none. Meeting rooms well organized and very private.

Excellent service! Perfect place to celebrate our anniversary