Daniel Chad

Review of Ritz-Carlton Toronto

The Ritz Carlton Toronto is my favourite hotel in ...

The Ritz Carlton Toronto is my favourite hotel in Toronto (compared to Intercontinental, Thompson, Sheraton, Kind Eddy, One King West and Hyatt). Intercontinental is a distant second and the other two shouldn t be mentioned in the same breath as the ritz. The team at the ritz is clearly well trained in hospitality. From the moment you step onto their property you automatically feel more relaxed knowing that someone is always available to help you and ensure a positive experience. The Spa on the 5th floor is awesome with a nice size swimming pool and a steam room bigger than most people s bedrooms. The rooms are gorgeous and the beds are the most comfortable of any hotel in Toronto. I would especially like to drive attention to the Concierge team. This specific department made for a 10/10 day experience. They were friendly, attentive, engaging, helpful, and very knowledgeable. I practically became friends with the people at that counter I was asking so many questions. Another shout out goes to the doorman at the front who were very helpful in getting me around and making sure I always headed in the right direction. I would like to thank everyone at the ritz for being amazing. A special shout out goes to a friend I made at the Concierge named Lindsay. If I owned a hotel (which I don t but secretly wish I did) I would steal this employee away from the Ritz to run my whole opperation. I ve stayed in hotels all over the world and none of them have anything close to a Lindsay. I don t know if she ll ever see this but I would sincerely like to thank her for being so awesome. To be honest, she is one of the driving factors as to why the ritz solidified itself as the number one hotel in Toronto in my opinion.