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I had a fantastic experience with the team at Rich...

I had a fantastic experience with the team at Richlin & Associates! Everyone was courteous and professional, and they took great care to abide by COVID-19 health standards. I highly recommend them.

I have been going to Dr. Richlin, OD & Associates ...

I have been going to Dr. Richlin, OD & Associates for many years, everyone makes you feel very special and they are all very professional . I was at Dr.Richlin's office yesterday , since Covid I felt very safe at their office and all protocols were in place to protect their clients, I highly recommend Dr. Richland , OD & Associates for all your eye care needs!

The entire staff is wonderful. From initial recep...

The entire staff is wonderful. From initial receptionist encounter, to all the OD support staff to Dr.Lisa and Dr.Glass to the check out staff. You can't find any other business anywhere where everyone is well trained and understands how to properly take care of the patient. The end result is My wife and I are both super satisfied, all questions asked and all diagnose fully understandable. Just WOW.

Incredible, amazing and unbelievable. I have neve...

Incredible, amazing and unbelievable. I have never been to any doctor who has been this far ahead of and way beyond 'full service'. This was my first visit and it was an almost three hour thorough exam with about six different eye tests. I am so grateful to my primary doctor for recommending Dr. Richlin.

I was happy see Dr. Bradley Richlin after trying ...

I was happy see Dr. Bradley Richlin after trying to ignore my red itchy eyes for a week. Trinity was very sweet and helpful when I arrived. It was a very short wait. Dr. Richlin gave me eye drops and was very nice and my eyes are already feeling better. Thanks guys.

Dr. Bradley Richlin is a natural with children. I ...

Dr. Bradley Richlin is a natural with children. I brought my young daughters in for exams and he made them his assistants. They had so much fun they didn t even realize they were at a doctor s appointment!

I saw Dr Brad Richlin. Every one in the office wa...

I saw Dr Brad Richlin. Every one in the office was pleasant and efficient. Dr R spent a significant amount of time with me and was friendly and thorough, reviewed my history and made many suggestions. We were in contact after the appointment and I will continue to follow up with him.

I had my annual eye exam yesterday, and once again...

I had my annual eye exam yesterday, and once again, I have to say I am so impressed with the professional atmosphere combined with the friendliness of the staff. Efficient and extremely detailed. Everything was explained so that I understood what the tests were for and what the results indicated. I also like it that I am not pressured to purchase my glasses there although I have done so in the past, and again, the staff is courteous and well informed.

I've been going to this place for 9 years and they...

I've been going to this place for 9 years and they have always been very professional everyone's really nice and I always get the best service, I truly recommend Dr. Richlin, OD & Associates.

The psysician side is top notch. My whole family g...

The psysician side is top notch. My whole family goes there. Great doctors and staff and the newest technology available.

However, the side where they sell glasses is horrible. In my thirty-plus years of buying glasses, I have never experienced such incompetence and lies.

I purchased 2 pairs of glasses (sun glasses and regular glasses) and paid upwards of $1500 (insurance and out of pocket). I was told that the thickness of the lenses of the regular glasses can be the same as my current pair since my prescription is the same. The sunglasses, he explained, might be a little thicker but "we can make it thinner at an extra cost of $26" if I don't like it when it is ready.

Because of the location I expected to pay premium prices and I was fine with it. What I didn't expect was the lack of service (and flat out lies) that followed for the next 3 or so weeks.

A week went by and I was told the sunglasses are ready. I was then told the "lab messed up" so they would have to redo it.

Four days later I was told the regular pair is ready. I tried them on and noticed that I can't see far with them. The salesman then said "these are reading glasses...... We discussed it." I told him that "we never discussed that..... Why would I need reading only glasses..... The topic never came up." I also explained to him that I was promised that the thickness of the lenses would be the same as my current pair. He apologized and said "I will have the lab change it..... But you have to pay $26 extra for the thinner lenses." I said "that's fine."

Approximately 2 weeks later both pairs were ready. The sunglass lenses were as thick as coke bottles. They were very heavy and looked ridiculous and he agreed. He said this is the best they can do and that I can pick out another pair. I explained to him that another pair would have the same issue. He said "well this is the best our lab can do because you are paying with insurance." I told him I always use insurance and the other labs were perfectly capable of making thinner lenses." He arrogantly said "this is the best our lab can do."

The regular glasses had thick lenses as well. I told him "my current frames are the same exact size.... Why can't your lab do the same with these new frames?" His answer was that my prescription has changed. I reiterated that my prescription is the same. He didn't believe me so he took my current pair to check. He came back and said "yes your prescription has not changed." Basically he accused me of lying to him.

At this point I was furious with this kind of treatment, incompetence and arrogant attitude. I told him to refund me and I left. An hour later he called to give me 2 options: pick out another pair of sunglasses or get a refund minus half of what was paid by the insurance. I told him that's unacceptable. He put me on hold....... minutes later I was told I would get a full refund.

If you can't do the job, don't waste people's time. This is supposed to be an upscale establishment. Unfortunately it's premium prices with lense crafters treatment.

I was seen promptly after I arrived by an excellen...

I was seen promptly after I arrived by an excellent intern. He examined my eyes, and got Dr. Richlin to see me. I had a very fun time in the office joking with everyone from Dr. Richlin, his intern, and some other staff members. It is an exceptionally well run office,

I always have a wonderful experience at Dr. Richli...

I always have a wonderful experience at Dr. Richlin's office. The optical team are very professional and kind. I especially love working with Angel when it comes to ordering my glasses, he is just an amazing individual with great expertise and good taste. Thank you for your time and patience. Looking forward to wearing fabulous glasses from this office in 2019!

Terrific staff and service. I really appreciate t...

Terrific staff and service. I really appreciate that their staff are very friendly, that the appointments are taken on time, that the technology is clearly state of the art and that I can trust the results. I use Dr. Lau and he's terrific; I would expect the same is true for all of their doctors. 100% that I will continue going here and recommend them to others.

Yesterday i went to the office of Dr. Richlin and ...

Yesterday i went to the office of Dr. Richlin and i received the most thorough eye evaluation ever. Dr. Richlin was not only kind and understanding, but he was able to communicate to me in a way I could understand. His office staff was efficient and more than pleasant. When I left the office for the first time I felt confident that Dr. Richlin was going to solve my visual problems. I would give this office a 5 star rating and highly recommend Dr. Richlin to anyone with a visual problem!!! i cannot say enough wonderful things about my experience there.

I love coming to Dr. Richlin for my eyes! My apt. ...

I love coming to Dr. Richlin for my eyes! My apt. was at 10:30a and because I was early, they actually took me early! A doctor's office that is not only on time but early too! They are very accommodating with parking validation, water, tea, and coffee and making a patient feel at ease.

Dr. Richlin always takes great car of me and makes sure I am in and out in a timely fashion. I have an eye issue, and I wouldn't trust any other doctor! He explains everything great and answers all of my questions. The other practitioners and doctors are great too!

As for lenses and frames, I worked with Angel to make sure my glasses fit my face perfectly. He was so patient and kind and made sure everything was perfect before I left.

100% would highly recommend!

From beginning to end of the appointment, there is...

From beginning to end of the appointment, there is nothing but courteous service and attention paid to your needs. The office runs efficiently and professionally with a touch of wit. Dr. Richlin is the best!

Overall it was great. Technology at the office see...

Overall it was great. Technology at the office seems to be state-of-the-art (hooray for not getting a puff of air in your eye) and exams are thorough and not rushed. The doctor explained some things about astigmatism and eye dryness no other optometrist had taken the time to lay out for me, and I feel that info will be useful to me in keeping my eyes healthier. Office is also attractive and I didn't wait long to be seen. The cons, which didn't ruin my experience by any means, but just to give a full picture: I felt very pressured by the receptionist to get a $35 upcharge retinal exam. He didn't explain why, he just kept stating that most people get it. I had to refuse three times which felt excessive. The glasses salesperson who helped me was also a little aggressive and followed me around selecting frames for me to try on. Other than that, excellent service and I plan to come back here for future examinations and any other needs that may arise.

Very professional team. I felt my visit was extrem...

Very professional team. I felt my visit was extremely comprehensive and most was covered under my insurance. When finishing up the appointment, the front desk staff was very patient while we worked out an insurance coverage issue at closing time on a Friday. Very satisfied with the entire experience. Thanks!

Dr. Richlin and his colleagues are very customer-s...

Dr. Richlin and his colleagues are very customer-service oriented, which is often not the case at doctors offices. They also have the latest high-tech instruments so that you get the most thorough exam possible.

I always have a 5 star experience at Dr. Richlin s...

I always have a 5 star experience at Dr. Richlin s office. They are efficient, yet thorough. Professional, yet kind. I have been seeing Dr. Richlin for over 20 years. I have made several referrals to his practice. Not just because he takes exemplary care of my eyes but because his office and the people make me feel like I am visiting old friends.

My experience is always spectacular for over the p...

My experience is always spectacular for over the past 10+ years. Dr. Lau and his team are so professional and kind. They take extra precautions to ensure their clients are safe during COVID19. I would recommend Dr. Lau to anyone. God bless and be safe.

Dr. Richlin's office provides the BEST customer se...

Dr. Richlin's office provides the BEST customer service with a personal touch. My son, grandson, mother and myself are all patients of Dr. Richlin. I will definitely always refer everyone i know who needs optometry services to Dr. Richlin's office.

At 41 years old it was my first eye exam ever. My ...

At 41 years old it was my first eye exam ever. My friend Jillian reccommended Dr. Richlin. It was a great pleasure and I would highly recommend Dr. Bradley Richlin. The young lady that helped me get some of my info/test was amazing, I wished I had her energy and positivity everyday :) and the Doctor could have not been nicer and friendlier. If I could give them 6 star I would. Thank you.

By far one of my favorite doctors! Dr. Richlin is ...

By far one of my favorite doctors! Dr. Richlin is so kind, thorough and precise in all of his dealings. It's hard to find a good doctor with great bedside manners to boot. His staff and supporting nurses are also incredible. This is one doctor's visit I usually look forward to. So grateful for all of you!

My wife and I have seen Dr Richlin for many years ...

My wife and I have seen Dr Richlin for many years now. The staff is always friendly and equipment is modern and clean. They have one of the biggest selections of high end frames in Los Angeles and the technicians are happy to spend the time to help you find the pair that is just right for you. Family owned and operated and it shows, an all around class act that is becoming increasingly scarce these days.

Dr. Richlin and his staff make eye exams a really ...

Dr. Richlin and his staff make eye exams a really pleasant experience. Every staff member is knowledgeable, courteous and they take time to explain what is happening at each stage of the exam. With Saturday appointments now available, it really could not have been more convenient. I highly recommend this practice.

I can't recommend this place enough!

I can't recommend this place enough!
I have been to many, many eye doctors.
The entire team here is awesome!
Young Dr. Richlin is amazing!!!!
I think if you went here, you would be so happy!

As a longtime patient of Dr. Richlin, I can't say ...

As a longtime patient of Dr. Richlin, I can't say enough about his practice. He is an excellent, caring doctor, with superb associates and staff. Going to the office is like visiting family. Yesterday, I had a small emergency as my eye suddenly felt irritated. It was Saturday and I worried about letting it go until Monday. I called. They said come in. Dr Lau spent about 10 minutes removing something from under my eyelid, gave me some drops and sent me on my way. 5 stars are not enough to say thank you.

I have seen both Dr. Richlin and Dr. Glass. I cann...

I have seen both Dr. Richlin and Dr. Glass. I cannot say enough positive things about this doctor's office. The staff is super friendly and accommodating. I have a had a few eye emergencies and they fit me in to see a doctor asap! Dr. Glass has gone above and beyond to make sure my eye health and healing are on track. She is thorough in her explanations and incredibly kind and patient. I recommend this office completely.

The ONLY ophthalmologist that I have seen for 20+ ...

The ONLY ophthalmologist that I have seen for 20+ years and have referred several friends. The entire staff is excellent - competent, friendly and helpful. Fantastic selection of eye glasses in the optometry section. No reason to go anywhere else.

The best doctors and a state of the art facility! ...

The best doctors and a state of the art facility! All the new safety protocols are comprehensive and well thought out. Thank you for all that you do to care for your clients! - I've been with Richlin for over 35 years!

outstand father and son team that know there busin...

outstand father and son team that know there business!! Best eye doctors I have been too. Brought my mom with Altzheimers and they were so lovely with her and sang with her. I love these Doctors!!!

Dr. Richlin is the most amazing Dr! I have been a ...

Dr. Richlin is the most amazing Dr! I have been a patient for years and his office is always impeccably clean, his staff friendly and professional. Dr. Richlin is tirelessly spot on with his bedside manner and even more so with his medical care. You will be more than pleased with thie 1st class care as are the friends and family I have referred there.

I always enjoy coming to your office. Everyone is ...

I always enjoy coming to your office. Everyone is so professional and positive. I was a little concerned coming in on a Sunday while the pandemic is still very much in evidence. I should have known that you And your team would come up with great solutions for keeping things super clean and creating plenty of space. I think I got a little carried away with the stylish contactless hand sanitizers. Thank you.

I needed some computer glasses

I needed some computer glasses
As my progressives were not doing the job with all my online meetings. Wjen I arrived, my temperature was taken, I was given a new mask to put on, and asked to sanitize my hands ...well before I reached the front desk to check in. Each staff member I encountered was super careful. I really appreciated that. Hanoon helped me choose some frames (which they sterilize in between shoppers). He has great style and is a tremendous asset to the office, bringing in some fantastic frame styles...
I felt completely safe - And I have underlying health conditions, and am 60 years old.

Traveling back to see my favorite eye doctor, Dr. ...

Traveling back to see my favorite eye doctor, Dr. Richlin for my contacts and glasses. He is very professional and always put your interest first. He let me try so many pair of contacts until we found the ones that make me feel comfortable and see clearly. Will always come back to him. Thank you Dr. Richlin.

The staff was very friendly and efficient. Schedul...

The staff was very friendly and efficient. Scheduling my appointment was extremely easy. Dr. Lau is the best. I had a tight schedule and he got me in and out in no time without rushing. The office is clean, comfortable, and easy to find.

I. would recommend Dr. Lau to everyone. He is the ...

I. would recommend Dr. Lau to everyone. He is the most gentle person, with a huge knowledge in his field.
Dr. Lau is always very professional, and takes his time .
I never have the feeling, I got rushed out of the door.

I really enjoyed my experience. It was really smoo...

I really enjoyed my experience. It was really smooth. The customer service is great. Everyone guides you through the eye exams effortlessly and I came out learning new information about my vision that I never knew before. I highly recommend the team to anyone out there looking for an eye doctor.

Dr. Bradley Richlin was very thorough, he explaine...

Dr. Bradley Richlin was very thorough, he explained all the procedures as well as the meaning of each results. The office was clean and they had stations in place to manage the Covid situation. The Staff was friendly and helpful. Hugo was particularly helpful and made sure that things moved along, whenever he noticed that i was waiting for a result or anything else he would have me take care of another part of my visit rather then just wait. Felt that i got great care for my eyes.

I had a very positive experience with both Drs. Ri...

I had a very positive experience with both Drs. Richlin. They were both very knowledgeable, attentive to my concerns and very helpful! Moreover, the entire staff including the opticians were equally outstanding !

I've had nothing but positive experiences here, fr...

I've had nothing but positive experiences here, from checking-in with the friendly and patient receptionists to the health professionals overseeing the initial tests and finally, the treatment by the skilled and attentive doctor. On top of that, their approach to ensuring the safety of patients in the clinic space during this pandemic is sane, sensible, and confidence-inspiring. Five stars on every level!

What I love about Dr. Richlin & Associates is no m...

What I love about Dr. Richlin & Associates is no matter which doctor you get, you feel completely heard and taken care of. They are always thorough in their examination and give specific solutions.

Total professionalism and care. I feel like they ...

Total professionalism and care. I feel like they have the best technology and the best trained staff. Dr. Richlin is knowledgeable, smart, kind and thorough and Trinity was efficient and great at the specifics of the exams. It is an excellent office!

My daughter scratched her eye late at night, and l...

My daughter scratched her eye late at night, and like any Parent, I completely panicked. I called Richlin & Associates and they agreed to accommodate seeing me although they were about to close. The office was beautiful, the Doctor and Staff were extremely friendly, and the Office was taking great care with COVID. I would 100% recommend this office to anyone needing eye care.

Always an excellent experience at Dr Richlin's off...

Always an excellent experience at Dr Richlin's office. From Dr Richlin to all the support staff, everyone provides excellent eye care in a friendly, warm environment. Highest reccommendation!

Parking is the only issue here. They validate for...

Parking is the only issue here. They validate for an hour, but a visit probably takes more than that. I always park on the street and walk a block, so even that isn't an issue. The staff is courteous, the place is immaculate, and the doctors seem quite good.

Definitely one of the best experiences I've had fo...

Definitely one of the best experiences I've had for any doctor's appointment. Dr. Bradley Richlin was friendly, thorough and made sure to always explain everything in a way I could understand. The assistant doctor was also very wonderful and informative. The whole staff and the office was top notch.

Dr Richlin and his staff are top notch. He got my ...

Dr Richlin and his staff are top notch. He got my lenses custom fit and perscription correct the first time, although I had a 90 day grace period to replace them with corrections. The office runs like a clock and their attention to patient needs both during the extensive examination and after delivery of my lenses was exemplary. The office evvironment / waiting room area is clean, hospitable and inviting, although the wait is never long to be seen. Thanks to everyone for your friendly and profrossional care. Highest recomend. P Maggini

My family and I have been with Dr. Richlin (and hi...

My family and I have been with Dr. Richlin (and his Family Practice) 32 years. From the moment you arrive, you're made to feel special. They only using state of the art equipment. Very caring professionals make this practice one of a kind. You're not just a patient - you're family here.

Sensational!! I am so thrilled with this office. T...

Sensational!! I am so thrilled with this office. They offer impeccable service from start to finish. Tina, who scheduled my appointment and greeted me at the front when I arrived is so kind and warm. She's very efficient and professional. The medical staff who prepares you for the doctor are so welcoming and knowledgable. Dr. Glass Richlin is remarkable. She's on time, patient, vibrant, and very intelligent. She explained so much to me and had a conversation with me that I understood. I feel like my eyes are in the best hands! I am so pleased I found this office. I highly recommend going there.

Dr. Richlin treats me with such care and provides ...

Dr. Richlin treats me with such care and provides superior advices. He clears time in his schedule when the condition requires immediate attention. The office is professional, friendly and well maintained with state of the art equipment. I'm a glad he's part of my medical team.

Sorry, my expectation does not even one star. I am...

Sorry, my expectation does not even one star. I am not happy from the beginning to end. Clinical experiences is a matter and grows step by steps. If someone explain twice and get upset is not a good sign. Remember some of the patient using eyeglass for 50 years and if he is related in medical profession then at least minimum perfection is expected and I believe as a health care worker we always do. I am sorry I just given my thought, but I wish you for the best and have all five star review lit up in coming days.

Richlin Eye Associates

Richlin Eye Associates

4.9