Reviva Groep Reviews

I am in the queue for 30 minutes and every time I go back one step. From guard number 19 I became guard number 24. Bad service!

Very nice, delivered quickly and a clear message in advance.

Invalid service despite 3 days waiting for delivery and 2 written confirmations about exact delivery time not showing up and then waiting 45 minutes to be told that it will be delivered the next day ....

Neatly on time and friendly. Above expectations. If tele2 themselves were now also on time with deliveries, they would also have scored high .... too bad.

Very very bad company does not come to its appointments after not calling and not mail

Delivery is perfectly on time, according to the indicated time block.
Just a pity that the roof of our new car is used as a desk. The reaction to the comment about this is that he has not damaged anything and that he will be careful.

Good agreements, 2x message that they arrived. Great on time, great service

I also ordered a package via Tele-2, arranged an appointment on my postcode and received a confirmation and an SMS asking if I wanted to be at home in a 2-hour time slot. Thus taken free, and yes, as many others for me nobody show up, and when calling the customer service unfriendly, even more when communicating to contact tele2 the connection was simply broken. Less than 1 star is unfortunately not possible, but with so many negative reviews, a long life for this company does not seem possible.

1 star too many phone has been 8 days ..... I know where. Now nothing but don't let it go ... sign off the phone they are waiting for REVIVA and they are right.even looked at all those bad stories about you

Everything neatly arranged nice messenger at the door with the correct ID check
I am very satisfied. Thank you very much for the right delivery you make what is promised ..

Worthless, I would receive the package from KPN on Saturday. Stayed at home all day. Finally received an email that the delivery was canceled for no reason and was moved to Thursday. 5 days later .... lousy company.

Delivery between 6 and 7 p.m. is not well after half past eight.
No message, not even after calling to check the status.
So within half an hour after half past seven.
Nobody seen Again lost 3 hours.

Neat service with neat website and people. Quarter for delivery phone call. Top.

A little later than what was said. But yeah, trafic and all.. But other than that a good delivery.

Only praise about Reviva, Appointment made online, And chosen by day, They keep their word regarding day and time, I was called fifteen minutes before arrival (Well within the time), That the deliveryman is almost there and that I I had to keep ID at hand (which I was already familiar with), so Reviva holds this down, and the company will only continue to grow.

Zlatan is a nice guy! Delivery would be between 3 p.m. and 8 p.m. He was here at 8.15 p.m. A bit later so but yes ...
That's why 4 stars.

Nice on time. A phone call of arrival in advance. Friendly delivery person and smooth handling and the product delivered without damage. Fine.

Terrible! They don't want to make an effort to get to hard-to-reach places. They don't think along and are also terribly unfriendly. Worst service ever!

What a mess! Let me wait two hours and then cancel everything. Then let me choose whether the package can be delivered later that day. But no, I was allowed to wait 4 hours the next day. Courier and customer service furthermore perfect but the ease with which packages are simply canceled nowadays is not possible. If possible, never again Reviva!

Made a new appointment 3 times for my cell phone and still nothing. Between 7 and 15 waiting for you and when you get them on the line they are very clear to you that you are the first to receive it at 8:00 pm and then you won't hear anything all night. Tomorrow is another day......

Was well organized
Very nice delivery person

Top service! Could schedule my own appointment and got even a shorter time frame in the morning. The delivery men were smooth and friendly. Only the emails were a little unclear, but clear enough.

I could choose from a time when the deliveryman would come. I was called ten minutes before the time with the announcement that the deliveryman was arriving.

The delivery person was very nice and patiently good service

Super! Was even neatly called 10 minutes before delivery. Fast, clear, friendly; class!

Good and professional, received call 10 minutes before my package was. Was well handled upon receipt.

Lousy company. Are you at home waiting all day for them to deliver my phone, they don't come. Customer service sucks too. You will be told that the waiting time is 8 minutes, in the meantime you will be in the queue for almost an hour.

1 star is too much for a company that doesn't keep its promises ...

Dredger, from caller 15 to 16 to 17. more than an hour on hold and still no-one talked.
Courier is already more than hour late in doubt whether it will come.
Also do not know where good score comes from, because the internet is full of bad experiences.

what a kutbedrijf all day home final score indicates the delivery person that I am not at home. home all day for free. never again reviva or tele2 for me. abbonoment canceled

Very friendly delivery. Called in advance and delivered within the specified time period.

Good and adequate information with timely announced delivery. Friendly delivery person.

Reviva fulfills its agreements and communicates well. The delivery person is friendly and correct

Called a quarter in advance about the delivery. Furthermore, this went very smoothly and smoothly!

Fast delivery, deliverer was just on time and has the neatly recorded notes neatly read. :)

Only downside was that for some reason I could not remove the addition to the online form, so I had to change this to a '-'. But for something so small, there is no star for my part.

Top service, arranged quickly too!

Company does not honor agreements and automatically generated emails with incorrect information.

Short waiting time !!! so you don't have to stay home for 5 hours !!! They call a few minutes before arrival very friendly delivery lady..kei well arranged !!!

Call ahead before they are at your door. I liked it.

Aso drivers on the road. Infinite, and everyone, tailgating, and if you do not get out of the way in time, you will get a cup of fries thrown at your car, with sauce and all!
Also very difficult to reach by phone, as if there is only one available employee with an extension.

Not a good word for certainly noting for Thomas vd customer service. Thalid you are a top delivery person !!!

Unfortunately there is no option to give -5 stars, otherwise I would have done that. This is really the worst (delivery) service there is. I have never experienced that I was treated so badly by an organization. The operators were also not helpful at all and were very disrespectful. So if you have the option to specify a different delivery service, I definitely recommend that. I had to wait 3 days for my phone (which actually had to be delivered within the first day) and even on the 3rd day they arrived hours late. The remaining 3 days, after hours of waiting, I was only called with a strange story about why she hadn't turned up.
In short ... the worst delivery service ever.

If you call, you are number 75 in the call queue: complaints,
they always deliver outside the specified periods, they do not seek a solution. so from now on if you order something take into account a minimum of 2 weeks delivery time.

The delivery is great very correct and a very neat courier
Was just super

Correct delivery, sharp time indication, in short, perfect !!

Delivery was quick and smooth. Friendly man who brought the phone.

Excellent service and information. I thought it was very strange that I had to transfer an amount of 1 cent at the delivery. This is inconsistent with news media info related to skimming your pass and misuse of your checking account. They did it anyway because I was waiting for my order

First delivery attempt was canceled due to a shortage of stock (but could still schedule an appointment when ordering and Tele2 indicated that the device was in stock).

At the second delivery attempt, the delivery person did not arrive at the agreed time and I could no longer be home.

Only after the third attempt at berzorg did I get my device.

Super professional and live tracking where chaffeur located, really good.

Very poor service after three agreements came there only someone bring me phone .Steeds excuses that the car was broken.

2x at home, delivery was canceled, it was not successful until the 3rd attempt.

Very bad delivery company ... crazy Turkish gentleman was too impatient and drove away with my mobile .. NEVER BUT THEN OOO NEVER DELIVERED THROUGH THIS COMPANY !!!! N warned person counts for 2! Oohja I would also have to wait 5 minutes in the queue (by telephone) and it is 1 hour and 45 minutes.

2 hours in the queue at customer service because the order site was up or down.

The only downside is that the delivery person arrived an hour late than was agreed. But another plus was that he called ahead, so I knew it was coming.

Top!!!! I am very satisfied with the delivery. Friendly delivery person . I received a message in advance and I called. Thanks!

Super fast and clear delivery. I knew where I stood, was clearly informed. The delivery person was also extremely friendly and polite. Nice experience.

Super nice delivery person, quickly delivered. In short: very satisfied.

this is the worst service i have ever experienced. This will be the 2nd time / day in a row that they do not keep their agreements. It says in bold cow letters that they would call fifteen minutes before arrival, I have never been called by them. And if you've been to my door and nobody's home then why don't you leave a note? After I called them yesterday they were convinced that I would get it today and that I would get a picture of my front door but to this day I still haven't seen a picture of my front door. And today I suddenly saw that my order has been canceled ?? "Abdel and Mahdi" were supposed to come by for my order, but never saw them. Never have I had such a bad service. I would close this place because it doesn't make me happy.

5x made a new appointment: 1st x had to stop the delivery route because he was not fit enough, 2nd x could not finish the delivery route because it was busy in Amsterdam (oh, you mean that). It was not planned for 3rd x, nor was it planned for 4th x. (Despite frequent contact with Reviva customer service and commitments and apologies.) Only the 5th x was ship right at Reviva. And every time making sure that I or someone else was at home, and calling again and again why they weren't there anyway.

In the end it was solved by extra effort from Thomas vd customer service.

If you want to wait a long time for your ordered items and want to lose a lot of time, you have to go to Reviva.

As agreed, delivered on time and came across as familiar.

Delivery in accordance with agreement. That's the way it's supposed to be

Neatly and on time delivered in accordance with agreement. Friendly courier! Top!

My order was canceled 3 times, but I first received a text message that they arrived around a certain time. Then you call and you stand in a queue of 47 people, you can check how good this company is !!! I canceled my order because it doesn't work.

Excellent service, with sms and call about arrival time. "I'll be there in 10 minutes". Many companies can still learn from this.

Very good service and literally present exactly as the indicated time

Stayed home twice for an afternoon for nothing. Suspend delivery at the last minute, twice. A friendly driver, but what a bad service. Also customer service cannot be reached

I ordered a new phone on Saturday, April 20, 2019. I had to choose a date when it would be suitable for me. They apparently do not deliver during Easter so Sunday and Monday I could forget. Tuesday was also not an option to choose, maybe already full? Then Wednesday between 10 and 3. I received a message that my device would be delivered between 12:30 and 15:30. Around 3:40 pm I received a phone-call that the bus was broken and no one else could bring my package so a new order date had to be set. I find this very messy. The man on the phone was also very impatient and quickly said nice day, although I still had questions. The next one, everything went fine and she was called nicely when she was about to be there.

Would be there between 3:00 pm and 6:00 pm.
At half past four received a message that the delivery is delayed 2 hours.
Because of this I unfortunately had to arrange a more powerful person.
Delivery person neatly called 15 minutes in advance and the package is delivered at 7 am.

UNRELIABLE / SCAMMERS !!! This company brings the name of Tele2 to shame! The package arrived a week late! on the day of delivery finally agreed to 10 o'clock in the morning, taken free and have to wait all day at home until it was finally delivered another x at 8 p.m. At my sister-in-law's phone lost / stolen by the delivery person !!!

Everything was perfectly arranged from start to finish. Ozcan was a very friendly delivery person.

Fast delivery, friendly delivery person. I went great.

Knowing that it is currently very busy at the delivery services, I understand that delivery within 1 day is not always successful. E-mail contact with the helpdesk went very smoothly, response to my question within 5 minutes and new delivery date and time agreed. E.e.a. received confirmation by phone and text message and everything went as desired afterwards.

Very poor communication would be delivered the day before was not successful. The day after there would be delivered between 1 and 3 only at half past six the delivery person finally arrived. No message that this best man would be there later.

neat fast and discreet delivery !! you know where you stand.

Exactly within the agreed time, my phone was delivered, thereby a very friendly delivery person.

Dr information I received was very clear and they also informed me well about which device there was to use with that subscription

Hour later but neatly called and just well delivered

Horrible service. Took them two weeks to get the phone to my house. They randomly canceled routes, so I wasted days and days waiting for delivery for nothing. Absolutely despicable service.

Worthless company with worthless service !!

Iphone ordered from Tele2 Netherlands which must be delivered by you and everything goes wrong!

The first delivery date seemed to go well in this respect, the driver neatly called and showed up. However, without a device due to a defect. Package was lost. Then you called because I was not called what I was told. I was put on hold for 1 hour, after which I was helped very badly. Package was lost and simply had to wait for an email for a new delivery appointment. Finally I called back in the evening but again myself. It turned out that the package had already been found and therefore a new appointment planned for Sat 21 Sept. The delivery person would arrive between 16:19 and 17:30.

2nd delivery appointment nobody called and nobody showed up. Tried to call and stood on hold for 2 hours. It was my turn almost and the connection was broken. In the meantime you were no longer available.

Sept 22 himself immediately called again at 9:00 am and was told that my package was, surprisingly, not sorted and therefore not on the bus. But nobody tells me this, and I am at home all day waiting for a delivery person !!!! New appointment scheduled for Mon 23 Sept. between 9:00 AM and 2:00 PM. I just look online and there is delivery between 14:00 and 19:00. I have delivery to my work address and am not present there until 19:00. I am very dissatisfied with your service and delivery attempts !!! I was also very clear about this by telephone after 2 errors and had hoped that it would now go well !!!

Worthless, really worthless.

Attempt 3 again not sorted so again no phone !!!!!! Take on decent staff because I am not allowed to finish talking when I call, no hangs because I flip considering it has already gone wrong 3 times for the same cause !!!! Get your client out and come up with a solution instead of throwing the phone down.

The package received and processed in a correct and friendly manner.