Resurgent Capital Services Review

Check my credit report and this company show up as collection agency ... anyone have the same problem like me

Overweight people wobbling around not caring about anyone but themselves.

BE CAREFUL. They are FRAUD ! They will suddenly bill you for money that you never borrowed from them.

I want to send another thank you to Justin Murillo. He was absolutely great! Super understanding and got everything situated for me. I had a extremely upsetting conversation with the last guy who called me for payment on my account and was just rude and agressive . speaking with Justin made the experience 100 times better so thank you sir!

Chris Meeks an employee of Resurgent Capital Services, LP is despicable

how to handle these jokers
1. Send dispute to all credit bureaus they report to. (certified mail)
2. Send debt validation letter to them. send it to their P.O Box and physical address. (certified & return receipt) They wont respond if they do they wont have proper verification "signed contract" they defiantly wont show you that the paper work showing you they actually own the debt and remember statements are not considered proper validation under the FCRA.
3. send non response letter or not proper validation letter to them (certified & Return receipt) If they still want to play sue them in small claims court and get your $1000 per federal law more than likely if you send proper documentation and can prove they received it they will just remove it. If you have time start with the credit bureau may be easier to just see if they remove it.

*side note. They did threaten to sue me . I said threatening to sue someone and you cant or don't plan to is illegal. The rep said he was serious about suing me. I said "dint you just tell me you don't have any documentation you could send me to prove this?" He hung up on me LOL

This company does not need to be in business!! Been trying to get a release of lien or judgement satisfaction letter from them since 6/14/2018. Paid a judgement off in 10/2015. Did not know a lien was put on our house until we tried to sell the home in 6/14/2018. They only tell you what you want to hear!!!!!

I would give 0 stars if I could. The most rudest people. Sent my account to stinger and Stinger who took me to court the court case was settled and closed in the stinger and Stinger office on March 22nd today May 7th this company comes back and says oh we can't find it as fraud even though you hired someone to take me to court and they found it is fraud saying that my police report was not valid ONLY becaue it did not contain the account number which no-one could provide me with the day I filed the police report.! I am now fighting with the company on how I was told the case was closed due to fraud but now they are coming back saying it can not be found as fraud due to my acct number not being on the report. WORST COMPANY. Tell you one thing then change it to another.

Trying to purchase a house that has a lien on it by this company. My titling company and I have been trying to pay the owner's debt off in order to release the lien so I can purchase the home. It has taken over a week to get a fax that apparently was faxed this morning ( which is wasn't) and now I am being told I have to give a different fax number and wait another 48 hours. Last time 48 hours was 8 days and only after I have called 3 times a day at least. You would think they would want to get paid and finally get their money. I have never dealt with a company that handles business this way. The people are polite, but clueless.

Debt collection

On August 27, 2018 I was contacted by a company titled "Resurgent Capital Services" stating via mail that they were collecting a debt.

During this time I made the mistake of calling the company, in which they then received my phone number.

I informed this company that in fact this debt was never taken out by me, they said I would need to send legal proof this was not my debt.

I sent all of the requested information to this company on August 29th 2018.

I also asked for validation as well as told this company by law to stop collections and validate the debt.

Phone calls started on 9/12/18 from this company, when I was polite and informed them that I have disputed this an in accordance with law I have informed them via mail to stop all collections, I am then told to "pay my bill"

On 9/13/.2018 Three more phone calls.

Almost daily i get at least one phone call from this company, they could be calling more but I keep blocking all of the various numbers that call me, now they switched to private calling me. So I had to block private calls on my phone.

By Pa law I asked for the basics to verify this debt MULTIPLE times, In turn I am told they gave this to me, and now since I seen to "know the law" that this company is going to do the following to me. (Which is a joke)

File a lawsuit

Call my co workers

They are going to "call my family members for the money"

When I laughed at all of this I was then told they were "bonded by the Government" (Give me a break)

Attempting to collect on a 20 year old debt from my mother. lol a joke

This company sends me letters from a charged off debt over 12 years old, way beyond the statute of limitations. I'm not paying anything, it's long gone off my credit report. Write it off and stop sending me letters.

Got an envolope in the mail from this company All it said was privacy notice nothing was enclosed with it I have never heard of this company and public dispute any and all claims made against me. I cant help it if they cant file paperwork correctly or include any information other then saying they are collecting a debt that i have no knowledge of and if by some chance i do own them something they can get in line and try and squeze water from a stone all they want i cant give anyone something I dont have. I make 10.00 bucks an hour and have missed alot of hours because of a cheating lying and stealing ex wife who took out cards in my name and charged them up telling me they were her cards. Go See Michelle Hathaway and do some research!!! This company is has pretty poor practices to send me a letter claim debt but cant state what debt and when.

Terrible company! They deserve no stars! They have placed a Capital One account on my credit. Just one big problem! I never had a Capital One account!!!! After disputing and emailing Mr. Hamill at resurgent for over 1 year, they still are reporting this with no proof whatsoever.. These guys are true bottom feeders who need to be out of business! I am now suing them for defamation and emotional distress.

Resurgent, you deserve a positive review, because you re an amazing company to work for, and you have amazing people that work there. To this day some of the best, most caring, most intelligent people I ve ever worked with work or worked at Resurgent. I have nothing but the utmost respect for this company, the people that work there, and its leadership. Keep it up Resurgent, you guys are awesome!

They are use another name, Cach, LLC. No supporting docs. Call center doesnt speak easy to understand english. Very rude staff. the 5 star reviews are fake and from the employees themselves.

It would be nice if they would return phone calls. Very poor service.

I have been dealing with customer service dept of this company for 3 months. The customer service reps are very polite, helpful and friendly. They go out of their way to assist you.

They tried to get money out of me that a case was closed and another account that wasn't even in my name and I got to the bottom of it myself and call them back and lo and behold guess what people both cases had been closed when case wasn't even in my name so I think they're a bunch of scammers

Great company to work for. They take really good care of their employees. For being a larger company they haven't lost their family feel which is awesome!

Reading the other reviews I am sorry I paid them off. It was my fault I got behind and my Credit One bank balance that had balloned went there but I don't get why it wouldn't be updated on my credit report in a timely matter. The guy who took my payment said took months and other reviews say it will never be updated. If that is the case I wish I hadn't paid it at all. I'm not happy about this at all.

Horrible company!! I own a small business and they have automated calls that interrupt us on a daily basis. We even added our # to the "do not call" list.

how to handle these jokers
1. Send dispute to all credit bureaus they report to. (certified mail)
2. Send debt validation letter to them. send it to their P.O Box and physical address. (certified & return receipt) They wont respond if they do they wont have proper verification "signed contract" they defiantly wont show you that the paper work showing you they actually own the debt and remember statements are not considered proper validation under the FCRA.
3. send non response letter or not proper validation letter to them (certified & Return receipt) If they still want to play sue them in small claims court and get your $1000 per federal law more than likely if you send proper documentation and can prove they received it they will just remove it. If you have time start with the credit bureau may be easier to just see if they remove it.

Awful HR and hiring managers. They purposely don't answer their phone.

Im Candid Dingle the manager over talked me the whole conversation, did not know the reporting date for the credit agencies and would not transferr me to another supervisor when I told her she was not easy to speak with or answering my questions. Ispent all week speaking with debt collectors to clear up my credit, taking late payments offmy records, and having debt companies taking rhe debt off my record completely none of these things could she answer. She couldnt even answer when my payment would apply to my account.

Had an update from my credit monitoring service that I had an account placed for collection (none for the previous 55 weeks). I pulled the info & it was a Cap One card I lost & forgot I had. The account had been sold to Resurgent. I immediately contacted them & offered to pay the entire balance. It was a real debt that I guess I lost track of, & I wanted to honor my obligations. I requested to have in writing (email) that once I paid the full balance, the negative remarks would be removed from my credit reports. I was told Resurgent has a company policy to NOT remove negative marks on a credit file regardless of whether it was paid or not. For Resurgent, it is not about money, it's not about collections. For Resurgent, it is about inflicting as much financial pain & damage as legally possible. I encourage all of you; if you have an account that has been placed with Resurgent, DO NOT PAY THEM. It will not help you in any way. There is a special place in hell for companies & people like Resurgent whose main operative goal is to financially hurt private individuals. If they are intent to damage my good name & keep me & my family from future opportunities, then you can bet your rear-end I'll keep the money I offered to pay & take the lumps. I encourage you to do the same. Also, the folks that work for resurgent I am sure are nice folks, the lady I talked to was. But when you do the Devil's work you are no better than him. I know you folks like your job because you get to ruin people's day & go home & have a chuckle. All I can say is what goes around comes around. You do the Devil's work & it will be done to you & your family too. Hellish people. Hellish company.

Horrible! Don t make any Payments! Contact an attorney first! This company is unethical!

Located in downtown Greenville, SC. I actually met my fiance who works there for lunch. While we had lunch. The other people who worked there were very nice and talked with me. Asked me all kinds of questions. Very pleasant.

Scams artists that I am about to sue ! DO NOT PAY THEM !

I feel a lil bit bad for anyone who has to work here! This slimeball, snake in the grass corporation feeds off the general public by buying debts for other collecters who couldn't collect for one reason or another. The goof (swingin richard )that owns this company will burn in hell for sure. Direct TV extended my contract 11 yrs ago w/o my permission to. I called many times, I have sent letters to disconnect. I even removed all there equipment and mailed it certified signature required. It was accepted. But i still was billed! Should i be held liable for paying this bill!!!??
Its been 11 years, 7 years is the maximum number of years by law i thought. I would like to thank resurgent capital services inbred staff for keeping this illegal dead horse alive with negative five stars if I could! Here's hoping for a nice warm car wreck for the owner and board of directors!! Smdua!

Pinnacle Credit Services LLC And Resurgent Capital Services is the same Company This is a collection Agency very nasty company & people They will Scam u , They will take your money & do nothing , Do your research with BBB on Both company s same phone number same scam Everybody Just File Lawsuit in small claims court only cost $150 make sure u put both company s name down in the Lawsuit & this are all the owner name u need to file the lawsuit also Mr. Bryan Faliero, CEO
Mr. Ken Hamill, Senior Vice President
Mr. Daniel J. Picciano, Vice President
Mr. Lewis Jackson Walker, Secretary

These guys put derogatory info on my credit report without any supporting documentation in violation of the fdcpa. Calling won't help as they only employ people with no education who will tell you anything (in broken english) to try to extract payment. (on the bright side it's amusing having a high school drop out try to explain complex legal matters )
I agree with the earlier poster.. just take them to court. They lose more than they win in court. Especially when they have zero supporting documents .

Because my daughter was treated pretty fairly as employee there once.

My husband's account had been sold to Resurgent. I called to inquire the amount owed and was told that she wasn't legally allowed to speak to me without his social security number. I had to call him at work, then when I called again with the social security number another lady refused to give any information, including mailing address without him giving permission to talk to me.
These people were so rude and nasty about it, throwing the word "legal" around like it were a football! Most unprofessional!!
Now, my husband works late, by the time he comes home from work, the office is closed! The reason I am the responsible party on this!
All I wanted to do was make that debt good.
Seriously, if some stranger wanted to pay off one of my bills, they certainly do NOT NEED my permission!!

SCAM ! The company reported a collection on all 3 of my credit bureaus for a debt that resulted from identity theft. I sent them police report to prove it but they still asked for the money. Greedy, unethical company. Be careful if you want to do any financial transaction with them. They will perform unauthorized charges and then file a collection without you even knowing it.

This business gets no stars what so ever from me. Their employees lie to you and tell you stories just to get you off the phone. I actually paid off my debt with them and they continued to take money from my account. Used the excuse that it was a past payment that the bank never took out. I will looking into ways of how to properly report them.

Trying to collect a debt that some one else is trying to collect and it s well more than a decade old idiots will see them in court soon

how to handle these idiots.

1. Send dispute to all credit bureaus they report to. (certified mail)
2. Send debt validation letter to them. send it to their P.O Box and physical address. (certified & return receipt) They wont respond if they do they wont have proper verification "signed contract" they defiantly wont show you that the paper work showing you they actually own the debt and remember statements are not considered proper validation under the FCRA.
3. send non response letter or not proper validation letter to them (certified & Return receipt) If they still want to play sue them in small claims court and get your $1000 per federal law more than likely if you send proper documentation and can prove they received it they will just remove it. If you have time start with the credit bureau may be easier to just see if they remove it.

This is a terrible company, very fraudulent, they reported a charge on my credit report and keep updating it every month. Worse of it all this account does not belong to me. Im sure they solicit peoples identity and open account for them and distroy their credit.

Don't worry about this fraudulent company's collections. They regularly purchase unrecoverable debts without verifying any information
It's a good bet if these guys have your account, there are no supporting docs. That's why you should DISPUTE all debts with them!!!
Don't bother calling, it's clear by the anger level that they pay their phone staff minimum wage. Poor little guys always get the abuse.

For a collections agency this place is probably the worst customer service and worst operators on the existence of this plant. You guys are rude! You don t wanna work with your customers! Do you think that because people default on the credit card payments that we don t want to make do and square things away so you guys would rather take everybody for everything that they owe you instead of working something out!!! I really hope that in the future this business goes under I hope you guys go bankrupt I hope all of your customer service agents get fired you guys are the worst business in the world to deal with!Nikki in Customer Service is probably the most rudest person I ve ever had to deal with!!