Renaissance Scottsdale Resort Review

Always amazing. Great rooms, restaurants, bars and a knowledgable staff.

Beautiful place with very nice rooms, pools and the staff is helpful, friendly and wonderful!

Played golf here during the summer. Course is always in great condition and a great place to play!

Great trade show location, luxurious and opulent surroundings with generally good service. It is worth the visit to watch the falconers and their birds. On the other hand, when the service is bad, it is really quite sincerely bad. Excellent hotel, but don't take anything for granted.

They don't call it luxury for nothing. Everybody there very helpful.
Have a great mountain to climb right next to them.

The Phoenician is the best resort in Arizona and beyond. I am continually amazed by the quality and attention to detail throughout the resort. The new amenities such as the spa continue to enhance the experience overall.

Excellent scenery and view. Fabulous interior. Food that could only be described as heavenly.

AMAZING service, food, and amenities. We thoroughly enjoyed our stay. Highly recommend!

Beautiful resort with some awesome amenities. Some of the best food and service we have had at any of the high end resorts in Phoenix. Rooms are nice but a tad outdated. Beds and pillows are very comfortable. It was hard to get ahold of concierge or operator at restaurants, tennis shops, etc. We really liked the gym, game room, tennis and pickle ball courts, the shopping and market all within the resort. Easily the most family friendly resort we have been to.

Went there last evening, 4/7/17 with my daughter. Visiting her at college. Flew in from PA. Had a nice dinner at their steakhouse. Had rental car stowed via valet. On the way out gave gentleman a dollar tip and he scoffed at it and showed it to his friends as I got in my car and drove away.
I am a consistent 20 % tipper for meals and the like. I am an Oral Surgeon and routinely give free care to people who cannot afford my care. So I don't feel I am a cheap skate. It took approximately 30 seconds to retrieve my car, so I'm not sure what tip he expected.
Let's just say in my business and especially the hotel and restaurant business your team/staff are your most important asset for good business. The Phoenician has failed at this point.
I will never return again.
Oral & Maxillofacial Surgeon.

Most helpful and kind housekeeping staff. Always friendly and willing to make our stay comfortable.

Nice hotel.The interior decoration is a little aging. The pools, the cactus garden, the tennis courts and the golf course are magnificent. At the foot of the Camelback Montaigne the hotel allows you to climb to the summit for a magnificent view of Phoenix and Scottdale

Afternoon tea was fantastic!! Loved the teas, finger sandwiches, scones and array of delicious desserts!! Plus, at a beautiful resort!!!

Beautiful location, high class resort, stunning venue, amazing staff, just fantastic.

Service was great. Facilities were in great condition. The construction going on was a bit of a mess

Great rooms, luxurious bathrooms, beautiful grounds and pool areas.

Had a staycation here with my wife. Had the greatest time. Just what we needed. The rooms were beautiful. Going to do it again soon

Golf course was great. Staff and service at the course were fantastic.

Parking not easy and getting to guest very diffcult.

Our religious organization(PCAF)was here July 20-26 I truly enjoyed the staff, Amanda made sure that I had everything I needed, she was friendly, efficient and thoughtful. Ryan made my check in so smooth!! The housekeeping staff(Sarah) attended to my every need. Thank you for a wonderful stay.

A well taken care of property. Room still in good condition.

Great facilities for the conference I was at, good food and friendly staff.

One of the most luxorious resorts in Phoenix, AZ. Not only is this resort great for vacationing, they're also a popular spot for local, statewide, and private events!!

Seems shiny on the outside. Not fine tuned inside!! Old towels, menu item for in room dining missing one of four simple items. Marriott here and Atlanta are lacking real details for the price you pay!!

The renovation of this Resort put it over the edge! One of the most beautiful hotel resorts I've ever seen

This place makes clear the difference between a hotel and a resort...beautiful grounds..nice golf course on property,friendly and helpfull staff,and plenty of amenities and services available.

Exquisite views. Attentive wait staff. Love it there.

A first rate hotel with a professional and courteous staff.

Excellent service and food. Beautiful property. We really enjoyed our stay

Beautiful resort!! Great place to vacation while visiting family.

Amazing staff all around but Brian at the pool is especially great.

We were there for Kannaway event. Staff at the Resort were very helpful.

It's a great property that's had its ups and downs due to the economic cycles over the years, but on a high again. Expensive, as you would expect, but a very nice resort.

I mean, you get what you pay for. Nice play and nice resort

Everything was so high quality and the experience was just amazing. Hope I can come back sometime soon

We have been to afternoon tea a number of times and both Wanda and Natalie were very helpful especially with a member of our party who uses a walker. However, getting to the lobby was a nightmare there was no one at the booth where we entered (East entrance). Signs were outdated so we had great difficulty finding where we needed to go. Also once inside could not find a staff to direct us to elevators to the lobby level. Finally found someone to direct us to the two separate elevators to lobby level. As the resort is ungoing construction for a long time, personnel and signage should be a priority for your customers.

I've been to several events here. I've never stayed, but the event staff is brilliant. I haven't had a negative experience here yet.

Was here for an expo and what a beautiful resort. Staff really makes you feel like your royalty and the place sure resembles it. Pricey of course but its worth it from time to time. I would love to return one day.

Luxurious room with very accommodating staff. Views are breath taking and pools are large and refreshing.

Visited with two friends. Had a great time. Didn't get interrupted with anything negative. We'll visit again. Thank you very much

It's easy to tell how this conference hotel was once a prestigious resort.

Incredible time, every detail carefully attended to, excellent service

Rude staff will not return. Maybe one of the four guys standing should have let me know the upper lobby was closed while I m standing there waiting for my friend to pick me up.

Nice resort but was extremely disappointed that you have to pay for parking.

Amazing hotel and resort. Lots of swimming pools with a view of the mountains.

Excellent excellent, excellent! Atmosphere, hospitality, equality products and great food!

Visited for 2 nights for a conference. The hotel itself is nothing amazing to look at, but the rooms themselves are very generous - very large and huge bathrooms. Shower amazing.

Bar staff good, but as you'd expect, hotel prices of $8-10 for a beer. Conference catering very average during the day, but stepped up massively for an evening function - steaks, mac n cheese, good desserts.

I've no idea what the room rates are, but I wouldn't be surprised if there are all kinds of resort fees thrown in. WiFi would have been $25 for 2 days - thankfully included in my room rate. T-Mobile coverage in the room was strong.

We have stayed here multiple times for business and it always exceeds our expectations. The property is gorgeous and the rooms have just been renovated. They are large and accommodating and very well appropriated. The staff is very helpful and the meeting rooms are great for our company. We will continue to come back here.

Nice bar, attentive staff, renovations and new restaurant are nice.

Elegant, friendly staff. Would highly recommend it to anyone.

Overall facility was good but not great. Amenities show why they received 5 stars but service and food (including restaurants) were just okay for 5 diamonds. Expected higher caliber of customer service and food quality for 5 diamonds. Experienced better and more consistency at a Four Seasons. Secada stowaway in our room kept me up nightly. Apparently mine was not the worse, another guest said his Casita suite was filled with mosquitoes since it s located near a pond. And wasn t even extended a late checkout. Smh

Here for a professional event for the second year. Staff is very courteous and helpful. A great place for events!

Open table took a reservation and the security guard said no problem eating at Relish Bistro and it was not open.

Elegant, graceful delicious food. Wonderful atmosphere for a great afternoon with the family

Very nice, luxury resort near Camelback Mountain in Scottsdale. The rooms are spacious and well decorated. The lobby bar has a fun atmosphere and great cocktails. The restaurant was very nice and had great food. The pool area was spacious. Would recommend staying here on your next vacation to Scottsdale. The golf course was reduced from 27 to 18 holes and is in excellent shape. Worth the price of green fees.

Ok for a comfortable, relaxing time given the current corvid situation.

Stayed at hotels all over the world and have to say this was the best experience ever. Stayed at the Canyon Suites on this property and the staff was attentive and very responsive. Addressed us by name and provide anything we need within minutes. The view of Camelback Mountain was amazing! Plan to make this an annual stay based on this experience.

I was here to take photos for my friends wedding! Everyone was very nice. The bartender even went and got us all water bottles so it was easier for us to hold and get around. Very nice for quick come and go guests!

One of the best resort in Arizona for views, service and luxury accommodations.

It's the Phoenician, what more needs to be said? Got it. How about " 2 thumbs up"!

Great property. Excellent health and spa facilities. Staff are polite, professional and courteous. Great eating options. Rooms are spacious and clean. Lots of kids families during weekend - good and bad depending on your situation or preference. All good.