K
Kit Hartnett Review of Renaissance Scottsdale Resort
We have been to afternoon tea a number of times an...
We have been to afternoon tea a number of times and both Wanda and Natalie were very helpful especially with a member of our party who uses a walker. However, getting to the lobby was a nightmare there was no one at the booth where we entered (East entrance). Signs were outdated so we had great difficulty finding where we needed to go. Also once inside could not find a staff to direct us to elevators to the lobby level. Finally found someone to direct us to the two separate elevators to lobby level. As the resort is ungoing construction for a long time, personnel and signage should be a priority for your customers.
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