They gave me a chance when I had bad credit.....always friendly and reliable customer service, never had an issue with them...I am grateful to them for their assistance in helping me build my credit, but more importantly for allowing me to purchase a much needed vehicle, when no one else would.
The only reason why someone would finance anything through Reliable Credit Union is because they have damaged credit... HELLO!!! That's me.
So I currently have 2 vehicles financed through them because litterally no other union would take a chance on me. It's my own doing, I have seen the error of my ways and I am actively working to improve myself. One vehicle has been financed with them for about a year and the other for about 6 months and I have had no major issues with Reliable Credit Union thus far. Every time I call to make my payments and I pay both vehicles at once. Theyve never penalized me for anything theyve ever messed up because theyve never messed anything up for me yet.
The downsides with financing through this company are going to be evident right off the bat and that's the insanely high interest rates that they will quote you. I'm talking 21 percent or more easy!!! Also, I dont know if they do extended finance plans on their loans, I financed 1 of my cars for 4 years and the other for 3 years both of which have no cosigner. One was 11k and the other 5k. Maybe if you're vehicle costs more then theyll do 6 or 8 year plans but expect higher monthly payments either way.
Would I continue to finance through Reliable credit Union in the future? Unless they can give me lower rates... probably not (unless it's still my only option). Also, even if they did I'd much rather be associated with a more reputable Union than a union associated financing those with poor credit (if any other reputable union would take me on).
I have not asked for a lower rate or to extend out my payment plan maybe 2 more years but I would like to do that. I may give them a call and see what they can offer me. I've never missed a payment and always paid in full so I should see no reason for them to not at least come up with some type of offer for me.
I have used this company over 6 times in the last 10 years and payed off every loan early and consistently get phone calls and letters from this company inquiring about emergency cash to catch up bills or consolidate or for holidays and have never had an emergency need until now. In the past we have dealt with someone wonderful Stephanie Gillis and when i requested that person again was transferred to someone who took my info and was contacted over 2 days later by young man named Travis, it was clear he was newer at this and I have been told our records are kept at this company to be used as a consideration. He questioned about everything and would not take additional info I requested him to take about income. I was applying for a small simple loan to catch up household bills after being laid off month ago, was offering title to our classic car for a short term loan that I could pay off in 3 months (in past i get long term loans). OUTCOME: I receive no call back and days later I have to contact someone else there who informs me that he is surprised that I did not get a call back, that he had turned me down for debt to income being low. First off after such a long relationship I do not understand why we did not deserve a call back or explanation, that is what my chief complaint is and not that they said no;It is now obvious we are not that good of a client that, or they don't like the fact that we pay off our loans in full and early so they are not earning enough interest off of us.
Sure intrest rates suck. Sure their not the most popular people. But let's be real, our credit blows. Company does exactly what it advertises, high risk loans.
The people who get upset are the ones that get buyers remorse, then blame it on them. Heres a suggestion, don't buy the car. Yes it sucks get over it. Place blame were it belongs, the mirror. Peace out
All together they're a sloppy and kind of "ghetto" high interest lender but I swear they hire payday loan or goodwill rejects that have no patience or knowledge of banking. They definitely prey on the less fortunate and never help on lowering rates at all.
Awful people and awful place! No customer service at all and will not work with you. Will never get a car loan for them again!
I don't even won't to give them 1 star!
Reliable Credit is the worst place to get a loan I was injured and out of work with 2 herniated disks for a month I tried my hardest to get caught back up on payments then one morning as I went to leave for work my truck was gone they repossessed it I wasn't even 2 months late on payments before my injury I wasn't late on any payments for 2 years please dont give your business to this company go to a Bank and get a loan
They are begging to be hacked, you can't even use special characters in your passwords. Also everyone in the IT department seems to be woefully uneducated.
Worst credit company ever. Never take any loan through this reliable credit, it s gonna destroy your credit score.
So great when you're trying to pay your bill early and they lock you out without notification if you don't change your password. Then you try to call on the weekend when their online service won't respond to the "Forgot Password" request and there's no one there. Unhelpful, unprofessional, scammy behaviors and dishonest employees. Stay far, far away and report them to the CFPB like I did if you experience issues.
I have done business with this company for several years. Every time I make a payment I am told I qualify for a personal loan. When I finally apply for one, I am told I don't have enough "equity". 4 years not one missed payment, and now all they did was damage my credit. What a joke. Time to refinance somewhere else.
My husband and I made the mistake of accepting a loan with these people before researching them. Yeah, I know, that was dumb on our part, but we decided to try to make the best of the situation and be as careful as possible with them. We sent all our payments on time through certified mail. We hadn't had our vehicle eight months before my husband got a call saying they hadn't received the check he sent. They said they would be willing to wait for us to cancel the check and send out a new one. Well, they didn't. They had the truck repossessed and sent the new check back to us. Then they told us that we couldn't have the truck back until we payed the remainder of what we owed! Obviously we didn't have that kind of money lying around to send them, so they auctioned off the truck and told us we now owe them the difference. I guess we learned a hard lesson. To anyone else needing a loan for a vehicle, stay far, far away from Reliable Credit Association!
Rates suck!!! Look elsewhere, avoid this place at all cost.... insane cost, like 30%
They helped get my credit back on track when it was bad. They were up front and honest and made my monthly vehicle bill very affordable. I used them for 2 car loans. I would recommend to anyone who has bad / building credit.
Terrible company to deal with. Always something with these guys. Shame on me for getting another loan through them for another car. The dealer paid off my old loan and yet RC still took out payment. They fixed it when I called, after speaking to a terribly rude man there that was SURE I was wrong and told me I wasn't qualified to tell him what's wrong or right. Another month goes by and I still haven't received my title. They had an excuse for that as well and I had to go hoops to get a title for a car that I now own outright. Everything is my fault, they don't own mistakes. Why was I never called about the title issue????? I feel bad for the people that work here. I finally got them to stop cold calling me for more loans at least....
Wouldn t even give them one star! Terrible customer service, absolutely RUDE employees with no knowledge and no manners. Employees have no clue what s going on and they all tell you different things. We are up to date on our account and they still call DAILY to confirm our next payment! Beyond annoying and invasive. Talked to three different representatives/managers today and none of them were on the same page. They lie and harass! Paying off our full payment so we don t have to work with them ever again.
Must be nice thatwhen they take car they lie about what payments you've made an repo the car do even keep i. Touch at all you lied about the whole thing
I moved out of state.. requested a copy of the title for registration and they refused since they have no jurisdiction in my new state even though I have been in good standing for 3 1/2 years. Got the pay off amount that was good for 10 days and when I called back to pay off the car, they refused payment.
Horrible company reliable credit. They got angry I traded my car in for better intrest rate. They're the worst credit company. Run ! Save your money ! They don't deserve one
YOU CAN REALLY TELL THAT THE 5 STAR RATING COME FROM WITHIN THE COMPANY BOTS! LOL PEOPLE BUILD YOUR CREDIT SCORE UP AND GET A BETTER LOAN ELSE WHERE. STAY AWAY FROM HIGH INTEREST RATES BECAUSE YOUR ONLY SCREWING YOURSELF AT THE END OF THE DAY.
No problems whatsoever! These fine folks financed me when others wouldn't. Three years of timely payments and positive processing interactions with the service reps. My credit has much improved and can now get a better rate but I'm appreciative of the them for being a stepping stone to better credit
I honestly have NO IDEA why anyone is complaining. We wrecked our credit during the 2008 crisis to survive. We have to be able to rebuild, and that means taking out installment loans, if you are serious about rebuilding your credit in 2 or 3 years rather than 10 to 15, it is NECESSARY to have an installment loan history.
Next addressing these claims of rude or inexperienced people...
I am permanently disabled, on SSDI, I get paid a very paltry sum of less than 650/mo after working for 20 YEARS.
My wife has a decent full time job, and she is in middle management, made necessary by a for profit scam school owned by C.E.C./Sanford-Brown in a scheme they had with Sallie Mae, and her degree never made her more than $10/hr. THOSE ARE RUDE PEOPLE WHO WILL NOT WORK WITH YOU, AT ALL.
Well we moved across the country for better job offer for her. We did not own a vehicle, NYC is way too expensive to park.
We have had our loan on an almost new vehicle, for a little over a year now, one we found hiding in the back that only had 300 miles, and is a 2016. Nothing wrong, it was traded in for something bigger less than a month after its first purchase.
We were able to get a great deal from a dealership who was in over their heads on used vehicles. MSRP would have been about 21K. All in all we got it for 8K, with finance charges, taxes, and fees, of course bringing that to 14k. $235/mo 5 year loan. Considering the last 4 dealerships couldn't find us anything decent for less than $450/mo. we were thrilled.
I have major kidney problems and have about 4 hospitalizations and at least 8 ER visits a year, under Medicare. I still have to pay 20%. When we have gotten behind because of this, ANY TIME WE HAD TO CALL RELIABLE TO ASK FOR MORE TIME THEY HAVE NEVER BEEN RUDE OR SAID NO! In fact many times they have dropped the miniscule $10 late fee. Sometimes I've had to make a double payment because I had to miss a month. They have never once dinged our credit for being late.
Having formerly worked in retail prior to being a machinist, I know that it is rare for any customer service agent to start off rudely. It is VERY OFTEN that the people who are talking to THEM feel entitled and superior, and act nasty, to the point of insult, on a person who is trying to help them! If they hit their limit of abuse then they do get rude. I dont blame them.
So I call B.S. on anyone complaining. You got what you wanted, buyers remorse is your own fault... You have 14 days to return the purchase normally, and reliable offers 30 days. If you knew you couldnt afford the payment then you shouldn't have taken the loan. You were lucky to get one in the 1st place!
One more thing. Compared to interest rates offered by the other medium to high risk lenders to us, reliable was 6 pts. lower than ALL of them. Yeah 23.99% sucks, but it's a whole lot better than 29.99%! Most of your credit cards are higher than 23.99%!
By the time we have paid for 3 years our credit will be rehabbed to the point of being able to refinance through a lower risk lender. That is, and should be the AIM YOU ARE SEEKING!
It isn't their fault we messed up our credit to begin with. For us that need a second chance, they are a god send. Yeah the rates are high, but all of us have a history of not paying our bills. Why else would you be doing business with them. As long as I'm able to drive what i want, I don't mind paying a little extra.
These people are the most inept, ignorant, lazy workers I've ever seen. I swear the person at the front desk was on drugs when I was there.
I always pay more than my monthly payment on time every month. I'm trying to buy a house. Now my agent tells me I'm in FORBEARANCE with Reliable Credit. How does that make sense?
Unreliable should be the company name. This company cares nothing for it's customers. It is concerned only with the bottom line. Super high interest rates are only the beginning. If you are one of many people struggling to make ends monthly, you are exactly the unfortunate soul this company preys upon. If you choose to get a loan with Unreliable, be prepared to pay every payment by the due date. Should you be so unfortunate to come up short one month, be prepared to be expected by the management of Unreliable to be in constant weekly contact with their representatives to reassure them you will pay, and be prepared to always have a "plan" of when and how much you will pay. Then be prepared to be bombarded with automated computer phone calls with messages asking you to hold the line to be connected to an Unreliable representative at all hours of day and night. My advice would be to sell your soul to avoid acquiring a loan from this company of loan sharks.
AVOID FINANCING THROUGH THIS COMPANY AT ALL COSTS!!! Not only do they tell you that you can refinance in a few months for a lower rate and not do it, I had one of their agents slip when I had inquired about this at one point and tell me that they would get in trouble for lowering an interest rate. In addition, the quote-unquote customer service is on average mediocre-at-best! The person I just got off of the phone with was so rude, disrespectful and outwardly demeaning with how she handled my situation.
Seriously! Tri United finance or a handful of other carriers for challenged credit if you need to finance a vehicle. Buy a bus pass before financing through this company!
I've had two loans with Reliable, don't have the best credit, which is my fault. They have always been really good to work with. Yes, they'er rates are super high. But they are taking a really big risk on us people who have a track record of not paying bills on time. As long as you pay your bill on time, you will never have a problem with this company. I would like to thank them for helping me improve my credit so I never have to use them again :)
Thanks Reliable, For giving me a loan when no one else would!
Absolutely a terrible place. they have no care, their Staffing is rude and unknowledgeable. they place you on hold for insane amounts of time just to come back to you and tell you they will call you back and then they don't. in their own advertisement they offer you help when you ask for that help they deny you they don't take any notes to put on your account so the next rep that calls you, multiple times, doesn't know what is happening. They don't speak to one another and you have to deal with multiple people. There's so much more horrors but not enough time to tell them.
Do not waste your time. If a company repeatedly tells you you qualify for a loan you believe it. So when you ask for a small loan and and get refused it is upsetting. Especially when they tell you that you have good credit. We have done business with them for a long time but it's time to move on. This place is a joke!
They will get over on you. Good luck if your as naive as I was! They're a slew of soulless loansharks eating from the rot of less fortunate or informed individuals.
This is the worst company to go through dont do it no matter what I bought a car through them had a car accident that caused my car to be totaled they first offered to not sell me the car then changed their mind and said yes just as I thought everything was going great a year later I have a worthless title which i know have to get a new registration, title and tags bc the whole agreement of them taking care of that went out the window I had to pay fees after my insurance payed off the car that were going towards the fees of dealing with the dmv and everything only to find out all this was for nothing
If there was a way to give them,no stars that is how it would go they have royally skrewed my fiance and I over with our first finaced vehicle. If there is anyway that we could of financed through any other place we would have they are absolutely the worst finance company
DO NOT USE THIS COMPANY!!! worst company to use! They are NOT RELIABLE! They should change their name to UNreliable credit association! I wish I could put NEGATIVE 5 stars!
Staff is unknowledgeable on their own products and services. Online glitch caused a payment to not process and I was penalized with a late payment fee. The fee was coded as non sufficient funds despite having the funds available. Staff misguided me with instructions to resolve it. Manager refused to reverse the fee. Once this loan is paid off I will never work with them again.
Reliable gives those that have dinged their credit an opportunity to get credit and begin to build their credit rating back as well as be able to buy a car or get a personal credit line where other banks and credit unions wouldn't . They also base their pricing on risk; so the worse your credit is, the more expensive it is to obtain credit; logical. They treat you fairly and good at communicating with their customers.
STAY AWAY IF YOU CAN!!!!! I know they help people out with less than perfect credit, but they are absolutely the worst. I have had my car with them for about a year and a half, have never ever missed a payment- even during this pandemic. We are late, maybe by 10-15 days sometimes, especially now with paychecks differing, and they literally call us every day we are late, multiple times a day. Again, we are not even 30 days late, they start calling at about day 6. I called and asked them to stop calling because it is stressful and we have never been 30 days late. She said "well its late so we're going to call you" I have blocked their number so please, waste your time calling me for a car payment just a few days past due, IN THE MIDDLE OF A PANDEMIC. They also only stopped late payments for about 3 months during this hard time. Shows how much they care about their customers. That $13 late fee must be really important to their closing numbers at the end of the month. Once I have the time, I plan to refinance.
This company is almost doing criminal activity they will say they were refinance after a year then you go to refinance then they tell you you're unable to qualify run do not go to this company they will lie and steal from you
Made on time payments some times two weeks in advance of its due date for two years. Here is what I got with Reliable: 2009 purchased a dodge intrepid using a fleet vehicle because again, this could help my credit record as a trade in. three days later, car is dead. Reliable offered me another loan on a better car. Took the offer for my business needs and bought a town car. A year and a half later the steering column starts to smoke and then catches on fire. Vehicle number 3. Bought it and got it home just to find out that it had over $2,000 in repairs it needed before I could use it for business. Sunk $2,000 into it and it still sat dead. Even the motorcycle broke down. This was my turning point. I went to reliable credit to get a cash loan on the equity over the course of two and half years of steady ontime payments to get these vehicles back on the road so I can start making money again and I was to in short fraze that I was screwed!! Last week they called wanting to know about payment and I told them I was not going to pay for junk any longer. That same day they had a tow truck plucking the vehicles out. One vehicle I did not have an address on as to where it was at and today my former driver told me that last friday they had come to his house and took the car. Hmmm GPS tracking devices is how they find these vehicles. Have you ever wondered why your battery goes dead in your car from time to time? Have you ever wondered why the dealer or private person your buying the car from wants to take it to reliable to show them the car first? It is because they install a tracking device in your vehicle before it leaves! Bottom line, Take what payments you will give this company and make it to yourself. Then in two years take that amount and go buy your car for cash! This is a subprime lender. They will not help you but hurt you in the end! FYI, As a business owner myself, they are writing all the positive feeds on these reviews themselves. Save your money, pay off your debts. Save your money and buy for cash a nicer car and own it. Otherwise you will lose your job, then your car, then end up in court owing these thieves your life!
They will take you to the cleaners. They will make you think they are nice but will do the jekal and Mr Hyde act. Worst thing you could ever do is get credit through them. I highly recomend a different company and if your credit is to bad just buy through a private person.
Worst company to ever have a loan from! Extremely mean and not friendly, they do not work with you at all. The manager is the most unprofessional person I have ever spoke too. No heart or care in the world. I don t get how these people can go home at night with the way they treat there customers. Never ever get a loan from them. Just heart breaking.
CAUTION This company is extremely difficult to deal with, unfair and absolutely the most uncivil and disrespectful business I ve ever dealt with. Please be aware; especially if you are in difficult financial state and looking to finance through them as a Last Resort because you have poor credit - and you are desperate... DO NOT USE RELIABLE CREDIT!!!! Just don t do it.
you gave the good people who found $ 13,000 of your cash in the street and returned it $ 200.- as a reward??? Really? No wonder they're being told they should have kept the cash. This does not speak very favorably for your company
THANKS FOR HELPING GOOD PEOPLE GET CAR LOANS. GOOD JOB DAVE!
I have had my car loan through this company for 2 years. Was qualified to get the loan. When I try to refinance they tell me I'm not qualified. They suggest going to a different company. Well that's what I'm doing. I do not recommend anyone going here.
Absolutely the worst business out there, I have had my car for 2 years only pastured off 500 on the car they have made more than 2500. They are not here to help you. ..... they suck. I wish I knew this before I got the car. Now I'm stuck for another 3 years. They really really do suck
Very nice staff. Easy financing and helped my husband and I when we really needed it. Thank you Reliable!
I pay on time and they are nice to you, no problems at all, just surprised they charge you 6 bucks to pay your bill on the phone with a debit card.
Absolutely horrible. Most people have bad credit that go here, and my husband and I had zero credit, and are being charge 30% interest? Total sharks, and customer service... omg, total nightmare people. I'd get a personal loan next time to buy a car, heck, I might even get a personal loan to pay off these guys because a personal loan apr IS CHEAPER, what the heck
I am on my third loan (soon to be 4th) with Reliable Credit. They gave me a chance when my credit score wasn't very good, it was actually terrible. NO lender would give me a chance when I needed a car. In getting the past few loans with them, my score has gone up, so it's a win-win. It's easy to pay online which is awesome because I can't stand having to call places to make a payment each month. They occasionally call to check on me or to offer other loans. We have worked with Wendy there for several years, she is always awesome. The branch manager personally called me to tell me he'd noticed I pay ahead on my loans, which is what spurred me to write this review. A very personal and professional place, I will always go with them. It is amazing to me that so many people who have accepted a loan from them are upset, getting a loan is a choice, not something anyone forces you to do. I'm lucky they gave me a chance when no one else would.
Do not even get a star Just had to select one to post review! Worst lender to do business with. Paid on time every month for over three years. Traded the car in and the dealer is paying the loan off. They called and requested ten-day payoff and notified them that payment was coming. So day nine Reliable Credit starts calling and emailing me that I'm still responsible and this is going against my credit.. REALLY! Am I as stupid as you? No! The payment is not thirty days past due and you have it noted in the file that the loan is being paid in full by the dealer so um lets harass someone who was a good customer.
Legitimately the worst company one could work with. They told me 24% was the lowest interest rate they offer and they could care less about you. their customer service is awful too, every time i've called they've been very passive aggressive. no wonder they have such a lower rating... if i could rate lower than 1 star, i would.
Don't go through this company or any other one that isn't your bank. Honestly they all screw u. I had to cause I needed a car and didn't have credit. Even with a 5000 down payment on my 9000 car I had 32.99 % intrest. Which is my own dumbbutt for paying but hey I needed a car. They are rude on the phone and don't help u with problems that need to be adressed and fixed. Just expect to pay
I'll give 3 stars because the customer service is great!! Never had a bad experience there. BUT... this company will suck all the money out of you. The finance will drain you. I paid for my Tahoe 2 times it's worth just in interest. Even when you point that out and ask if we can get a break on a early payoff they will say no... all the interest is still owed. Then the final payment which is today... not due until the 24th... is $30 more then the payment plus you get charged $0.21 per day since the 17th... I know if doesnt seem like much but why charge me per day before my "due date"? They will find any way to get whatever they can!!! Oh and plus at the end of the call...they have the nerve to ask you if you would like to refinance... I couldn't stop laughing at that one.
Reliable credit auctioned my car without giving me right to recovery. They auctioned my car for $600 bucks and I'm being told my balance is nearly the same as BEFORE I allowed them to retrieve the vehicle in the first place from the person I was trying to sell the car to for THEIR non payment! I even still currently have a private loan for the car to be paid off! I am currently disputing reliable credit for failing to adhere to consumer rights and protections. They auctioned my car without notifying me and then next day called and tried to hassle me into payment arrangements then threatened to send me to collections and asked me "how do you wanna handle this?"!?!?
The nerve.
If I could give them zero stars I would awful place
this people was the worst thing i ever done to myself, i wish i could take it . am just like a death man now, please fixed your credit and avoid this scam
I had a loan on my car with Reliable for a year and a half. Got stuck with them because I had bad credit at the time I took out my loan. Set up my car payments on auto-pay and NEVER missed a payment and WAS NEVER late. After a year, I called to see if I could refinance into a lower interest rate and lower my monthly payments, giving them the first crack at keeping my business. The lady I spoke to was SUPER rude! Basically treated me like I was an idiot for having to rely on them to begin with, gave me some snarky comment about my credit (which, after having it set up on auto pay for a year, went WAY up - if you want to build your credit, set up on auto pay and your credit will jump HUGE!). Then she very rudely told me that they could only lower my interest rate by less than 1%. After having been a WONDERFUL customer and paying on time and never missing a payment, I let her know what I thought of her offer, and hung up on her (I was pissed at that point). Went to my credit union after a year and a half of payments being made on time, and I dropped my interest rate by 20% and cut a YEAR of payments off my car loan.
I did not like dealing with Reliable. The people are super rude, and it's not worth it. I HAPPILY give my money to my credit union each month. I DO NOT recommend Reliable Credit. But if you're one of the people like me who needed to use them to get some good credit built up, by all means, they report monthly to your credit and making your payments on time will build up your credit enough to leave them and go somewhere else. They are USELESS if you plan on using them for a full term loan, but GREAT if you can use them and leave them to go somewhere else!!!!
Granted the organization is primarily set up for 2nd chance lending, so folks that emerged from bankruptcy or overall bad credit, so rates will be higher to start with. Their products are marketed for those in medium to high risk categories whether is is auto loans or unsecured personal loans. I underatand that.
I have been a customer for a couple years, had some life issues where I had to choose to pay some creditors and not others, but that has long past, hence why I am a customer here.
Where I get upset about RC is their staff. The staff has a general lack of knowledge or experience. Also, they do not understand or know how to deal with errors that they made. For example, I obtained an auto loan, the origional contract at the dealership was to have myself as the ONLY person tiltled and registered on my vehicle. My wife at the time, now ex, was a cosigner ONLY. She didnt have her licence, she hasn't paid a dime toward the car, it was simply a pure cosigner. RC does the title as her as an owner, despite she not signing anything to own the vehicle, only accepting responsibility that she is a cosigner. But yet, she is an owner of the car...
Bills paid exclusively by me, early even...come back with divorce paperwork, bill of sale/release of interest, she is long gone...anyhoo, trying to refi with someone else or even trading in because I can get a much much better rate now...cant do anything without her physically here...
Trying to work with RC to correct THEIR error in the first place where she should never been on the vehicle ownership, the dealership is trying, but they won't listen ans acknowledge they made an error...it is highly frustrating as I am moving out of state in a month. So I am stuck with something I can't do anything with.
The part that tipped me off out of all of this, I went to the office a few weeks ago to meet up with an agent there to evaluate options...there was a young Asian woman, I do not recall her name, aside from the staff that seemed clueless or helpless or unwilling to even talk or discuss or go over any kind of options, this woman was extremely loud, rude, unsympathetic, dealing with this issue was a rather sensitive matter, while I wasn't offended directly, she just was pressing and overbearing. The whole reason for this review, I remember walking into the building and this person was talking to her headset very loudly, then there was an older couple that was at her desk being "assisted" by her, and while I am at the front desk giving my information and explaining my situation (which turned to explaining 4-5 to different people), I can hear her a good 30+ feet away being loud and what sounded fairly rude tone to these two. I didn't think much of it at the time as I was minding my own business as I was dealing with my business...but thinking back, I just am completely turned off from these guys because of this woman alone, the barrage of words and tone just make dealing with them even harder...
All the meanwhile I get calls and asked do you want to borrow more money from us, and all I can think of is, I completely regret taking any from you to begin with. I mean I rather have taken money from a loan shark that would collect with their baseball bat and crowbar threatening to take your legs if you don't pay on time, then to have dealt with these folks who are incompetent and inconsiderate and inexperienced...
I guess if you are happy with them, great...but those who want an easy process and actually want to be treated like a human go somewhere else...if these guys are the only ones that will loan out to you, just be forewarned that it won't be easy dealing with them.
A car I bought is in my name but they won t release a lien 10/10 would definitely not recommend
Bad service. Car got totaled. I have to pay the whole loan amount(which is fine) but they won't let me keep my busted up truck. Bad insurance company & bad lender. Bad deal.
Wish I can give them no stars, took car out on loan of 5800$ and now I have to pay back 8k?! I would appreciate if someone can help me trough this.
Dont be a victim you will lose money with them find another way of getting credit
Purchased a truck from a company and got this lender.... Got behind... cuz life happens. I make a payment on the 10th (if weekday) of the month... Phone Calls Start on the 5th and do not stop!!!! Customer Service Reps are RUDE!
Good Luck with them!
It is a company that charges too high the interest and they are too annoying and nothing professional you go past the day of payment and they begin to harass you with all the people they are harassing and annoying
During this whole pandemic, reliable credit has not been understanding at all. I have been out of a job just like every else this year. And its been a bit harder to find jobs now since it's limited. They do not care about whats happening to you in your life they just want the money or they'll repo your car. They get very pushy and ask you to ask other people for money to pay your car payment. They ask why haven't you gotten unemployment (its been backed up for months). They are very rude and unprofessional. I get it if we weren't in the middle of a pandemic, I could understand where they are coming from. But we ARE in the middle of a pandemic and they need to understand that not everyone is able to pay money at this moment. And shouldn't repo your car because you can't pay in the middle of a pandemic. And understand that you have other bills too, like rent for example, they don't care if you're homeless, they expect you to pay them first. They are a very greedy company.
horrible horrible horrible company! unwilling to work with you in any way to make your payments lowered and realistic. the lower your credit score the higher your payments will be. their goal is to screw you with their inability to be flexible. their customer service is rude and unaccepting of your financial situation. if i had known before purchasing a car and i would be dealing with reliable credit i would just looked elsewhere. this company wants you to fail!! Good luck.
Don't ever do business with this association, even if you have bad credit. They find little ways to rip you off. A junker for $500 bucks is worth it than compared to a 29% interest loan. BUY A CRAIGSLIST CAR!!!!!!!
today I called in to push a payment 4 days and I spoke to an employee named grant. this was the worst interaction I have ever had with this company grant was rude, unprofessional, and not caring to the customer.
They halo me finance my jeep with a few questions when no one else would i love my jeep and love reliabel credit inc thanks
I own a cafe and I was two payments past due. Made arrangements to pay Friday. I could not. They repossessed right in front of my staff dragging it by it s front end being a front wheel drive it was smoking the entire drag length. This was my delivery vehicle. I offered them $1,000.00 on the spot but they want $1500.00. Two payments of $325.00 each turned into $1500.00. These guys are heartless
Justin is a lier! I was told by him that if I came in person to pay off my car he would give me the title, which he ended up not doing and then told me there is a 15 day hold on the title! I then went to the bathroom and was told it was " my fault that I screewed up p the loan,
So do not do your business here!
Don t ever sign a contract with them ever. Hardly avoid them no matter what happens don t choose this trash lender and if you already have a loan with them you either pay it off or go trade that with something else get a better car and better finance company.
I paid my loan on time every month for two years and to get them to help me one time is like pulling teeth. I will never do business with these people again .
wont let me pay off my $33 online want me to take my kids to the store to mail a money order. With the virus and safety I can't take my 3 kids to the store. I want a call from the manager to pay my last payment off with this company. Account is under (Savannah Young) it's my last payment to pay off my vehicle. They refused to let me speak to a manager the last woman I spoke to.
They financed me when no one else would give me a chance.. I agreed to a high interest rate because I'll take what I can get.. now I have my bike and in super happy.. customer service isn't bad.. front desk lady is very nice and I'm not unsatisfied at all.. thanks
Don't even bother trying these guys if you are self employed no matter how much money you make. Was told fairly rudely that they will not give me any kind of credit for a car because I am a ride share driver even though I make 3 to $4000 a month.
This makes absolutely no sense to straight up refuse ride share drivers who work full-time. I make money with my car which means the car payment comes first and foremost! So basically they will not help the safest choice they could because I work when I want and not on a set schedule by a corporation. Which is every single self employed person on the planet.
Over the years I ve had a couple loans with these people and recently I had some unforeseen home repairs come up that I needed to get a loan on one of our vehicles
After going thru all the hoops they only sent $103 of the $259 required to get this car registered and new plates set to us so we can legally drive the car..While waiting for the plates to show up we get a letter from DMV almost 2 months later stating they didn t send enough money and that we need to send the additional so we can get the plates for our car..
In this time we re spent an additional $66 on temp permits and now have a car we can t drive since we re only allowed 2 per vehicle per year
Jared has been FAR from helpful in this situation and pretty much says it s up to you to pay the additional and deal with it
If you can avoid using them I would highly recommend it as you ll be given excuse after excuse
Reliable Credit has given me nothing but a difficult time. I lost my job and missed one payment. I called to try and work something out and they immediately repossessed my car. They then tried to charge me all the towing and impound fees. Their customer service and unit managers are very rude, curt, and impatient. They treated me, their customer, like I was not important. DO NOT USE THEM GO SOMEWHERE ELSE!!!!!!
They sold my information to a company that doesn't pick up their phone so I can pay my bill on time. I'm going to call them today to see if they can buy my info back so I can pay my bill on time.
Take your money else where. By far was the worst decision I've ever made. They weren't willing to work with us about even a date of when we could pay each month. Please don't use them, you'll regret it.
Reliable credit is more like reliably able to steal your money. They are crooks! I can go off for days on how they made over 13k off of me and are still trying to get money out of me I hope they go out of business! Crooks crooks crooks! Take it from me never finance or open an account with them they will stea your money!
These are greedy insensitive and unreliable. I was just asked if my stimulus money came in??? Horrible service .
I would not recommend going through these people that are rip-offs
Had an auto loan through them. They were my only option because I hadn't established credit yet. Fell on a hard month. They repossessed the car after 30 days not giving me the one more day I needed to catch up. Sold the car for dirt cheap. Never contacted me to tell me what I owed left and put me in collections by the months end. Never payed late before that. Took multiple loans from them. And this is how they treated there long term customer. Think twice!!!!
horrible place to do business with. customer service is the worst
Literally cannot wait to refinance and I've owned my car for two months. Would choose Wells before these guys. This is such a quirky way to get a loan, avoid if you can.
HORRIBLE, HORRIBLE, HORRIBLE COMPANY TO FINANCE THROUGH! I've have nothing but HORRIBLE experiences with them since I financed through them! DO NOT, I MEAN DO NOT finance ANYTHING with this company! Unless you want to randomly be charged $30 on your next bill!
They're very rude over the phone and call you daily. Portland office is so much better.
They call and ask you once a week to take out more loans and when you say no thanks they get angry. I hope I never have to deal with them again.
Worst finance company I've ever dealt with. Harassing phone calls after a few days late even though I called in advance. Constant calls to my references. Maximum allowable interest rate. Terrible, terrible customer service reps. When you call you get routed through four different people.
I've actually had payment problems several times, once after my bank account was compromised, and then once when the online system would not accept my payment. I've actually received excellent service everytime I've needed help. Also, I have the worst credit ever, and this company extended me financing, at a really horrible rate, 30%, but they've been really good to work with overall.
reliablecredit.com
