Laura W

Review of Reliable Credit Assn Inc

Staff is unknowledgeable on their own products and...

Staff is unknowledgeable on their own products and services. Online glitch caused a payment to not process and I was penalized with a late payment fee. The fee was coded as non sufficient funds despite having the funds available. Staff misguided me with instructions to resolve it. Manager refused to reverse the fee. Once this loan is paid off I will never work with them again.