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3 years ago

STAY AWAY IF YOU CAN!!!!! I know they help people ...

STAY AWAY IF YOU CAN!!!!! I know they help people out with less than perfect credit, but they are absolutely the worst. I have had my car with them for about a year and a half, have never ever missed a payment- even during this pandemic. We are late, maybe by 10-15 days sometimes, especially now with paychecks differing, and they literally call us every day we are late, multiple times a day. Again, we are not even 30 days late, they start calling at about day 6. I called and asked them to stop calling because it is stressful and we have never been 30 days late. She said "well its late so we're going to call you" I have blocked their number so please, waste your time calling me for a car payment just a few days past due, IN THE MIDDLE OF A PANDEMIC. They also only stopped late payments for about 3 months during this hard time. Shows how much they care about their customers. That $13 late fee must be really important to their closing numbers at the end of the month. Once I have the time, I plan to refinance.

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