S

Stay At Home Mommy

4 years ago

I had a loan on my car with Reliable for a year an...

I had a loan on my car with Reliable for a year and a half. Got stuck with them because I had bad credit at the time I took out my loan. Set up my car payments on auto-pay and NEVER missed a payment and WAS NEVER late. After a year, I called to see if I could refinance into a lower interest rate and lower my monthly payments, giving them the first crack at keeping my business. The lady I spoke to was SUPER rude! Basically treated me like I was an idiot for having to rely on them to begin with, gave me some snarky comment about my credit (which, after having it set up on auto pay for a year, went WAY up - if you want to build your credit, set up on auto pay and your credit will jump HUGE!). Then she very rudely told me that they could only lower my interest rate by less than 1%. After having been a WONDERFUL customer and paying on time and never missing a payment, I let her know what I thought of her offer, and hung up on her (I was pissed at that point). Went to my credit union after a year and a half of payments being made on time, and I dropped my interest rate by 20% and cut a YEAR of payments off my car loan.

I did not like dealing with Reliable. The people are super rude, and it's not worth it. I HAPPILY give my money to my credit union each month. I DO NOT recommend Reliable Credit. But if you're one of the people like me who needed to use them to get some good credit built up, by all means, they report monthly to your credit and making your payments on time will build up your credit enough to leave them and go somewhere else. They are USELESS if you plan on using them for a full term loan, but GREAT if you can use them and leave them to go somewhere else!!!!

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