Reviews 125 Page 1 of 2
Filters:
Rating
Language
Sort:
Most recent
N
3 years ago

From the very beginning of my visit to the end, ev...

From the very beginning of my visit to the end, every single member of this office was amazing and focused on what was best for me. They contacted my insurance to rectify an inconsistency, they clearly explained everything they did, Dr Skyles was professional and thorough, and Colleen took so much time in helping me find the perfect frames. Not only this, but they looked through both insurances I had to find exactly how to get the most benefit out of them, which is greatly appreciated. I could not be more pleased with my experience here and will always come back here. Thank you so much!

P
3 years ago

Once again I have to say I'm amazed with the exper...

Once again I have to say I'm amazed with the expertise, knowledge and how everyone treats you with such kindness! Best eye clinic I have ever gone to!!!
If you are looking for great eye doctors and a great team then please check them out, you'll be glad you did!!

P
3 years ago

The entire staff are extremely skilled and knowled...

The entire staff are extremely skilled and knowledgeable.
They deliver professional care in such a friendly manner that I look forward to going there.
Adam Huff the Optical Manager will assist you in selecting the best set of eyewear you could hope for.
Luckily for me they are near but if you live far away it would be worth the distance to travel to get your family and your eye Care done here.

D
3 years ago

I've been a patient here for nearly 15 years--and ...

I've been a patient here for nearly 15 years--and have been under the care of eye specialists my entire life--so believe me when I say that Redmond Eye Clinic provides outstanding care. Dr. Binstock is genuinely interested in my eyes; answers all my questions thoroughly (what a gift that is); and is an absolute font of knowledge. I have gotten such an appreciation for what wondrous things my eyes do--and how wonderfully they are aging. Both the staff and the equipment in this clinic are top-notch, which takes the care here up to the next level. And let me tell you about Teresa! She knows how to help me get the most out of my glasses, and I love how her face lights up when I try on just the right pair. If you're looking for really good care for your eyes, this is the place.

R
3 years ago

Even though 6 years had passed since my last eye e...

Even though 6 years had passed since my last eye exam, once I saw the professional care given to my 87 year- old father-in-law and my wife, I decided to make an appointment for myself.
I am 100% satisfied with the expertise and attention given to my eye health.
I recommend this office for you and your family.

L
3 years ago

Very friendly and professional. Dr. Binstock is ex...

Very friendly and professional. Dr. Binstock is exceptionally good at explaining exams and results in a way anyone can understand. During an insurance hiccup, the staff went out of their way to help me when my insurance company wouldn't.

J
3 years ago

Park of my eyeglasses broke so I went to see Teres...

Park of my eyeglasses broke so I went to see Teresa (because she has been a great help in the past for my husband) at Redmond Eye Clinic. She was unable to fix my problem but sent me to All American Eye Care Repair to see if they could. Thank You Teresa for helping me to get my glasses repaired!!

A
3 years ago

I had a great experience getting my 18 month olds ...

I had a great experience getting my 18 month olds eyes checked. Dr Skyles was patient and kind and sang twinkle twinkle to my little while she was checking her eyes.
I had previously been to this clinic when it was under different ownership and I was worried, but I felt comfortable and understood and not pressured into anything.

D
3 years ago

We moved in 2019 to Redmond, and I had been waitin...

We moved in 2019 to Redmond, and I had been waiting to get my eyes checked. When COVID hit it was a little harder to find somewhere that I felt was going to keep me and the staff safe and Redmond Eye Clinic has done just that. Temp checks at the door, everyone wears masks surfaces are cleaned as soon as one patient is done.
Glasses were easy to pick up, and fit amazing. I will definitely be coming back as log as we're living in Redmond.

S
3 years ago

If you need to have an eye exam, I highly recommen...

If you need to have an eye exam, I highly recommend going to the Redmond Eye Clinic and seeing either Dr. Binstock or Dr. Skyles. Along with their very friendly and efficient staff (Colleen, Adam, Erin, Nicole, Britney, Arnique, and Katie) they are very professional and take the time to explain the results of the exam and provide good recommendations.

They all help to make you feel welcomed, comfortable and well-cared and since they offer several different kinds of frames, you can have a one-stop shopping experience. Adam is excellent in recommending the right frames and is meticulous enough to make sure it's done right.

After recently moving to the area from the East Coast, I am very pleased to have found this wonderful office.

D
3 years ago

Dr. Vernon is thorough, accurate, professional and...

Dr. Vernon is thorough, accurate, professional and kind. I had never had an eye appointment until I met Dr. Vernon at a networking event and told him about some eye issues I was having. He told me to get it right away as the problems were not normal. I had quite a few tests done and he was able to figure out what was going on. He explained everything to me in terminology that was easy to understand. He even stopped by my office to check in on me. Absolutely wonderful customer service and I recommend him to anyone and everyone! Redmond Eye Clinic is the best!

N
3 years ago

Great service, good people. Very helpful and easy ...

Great service, good people. Very helpful and easy to talk to. They have a great selection of glasses to choose from and are very helping when you're not sure what looks good on you. The staff is eager to help and they are always attentive to your needs. Dr. K.Skyles is great and super nice, she feels like someone you can easy talk to and get great care from. I highly recommend you stop by and check them out!

B
3 years ago

Very professional staff. I was taken in on time, ...

Very professional staff. I was taken in on time, the exam was very thorough and Dr, Vernon took time to explain my eye health and future issues to pay attention to.
Having eye glass prescription filled on site with excellent selection made for a very efficient appointment.

J
3 years ago

Love this clinic and everyone who works here! Dr. ...

Love this clinic and everyone who works here! Dr. Binstock solved the mystery of my year long struggle with dry eye that two other doctors could not figure out. I cannot recommend him and this clinic enough!

R
3 years ago

This clinic has access to the latest technology in...

This clinic has access to the latest technology in eye care. The doctors are also very qualified. They are also not in a hurry, and spend time understanding and explaining the issues. Very happy with their service and recommend them to all my friends.

One more thing, they don't try to sell you products from particular companies, which helps improve their credibility.

Highly recommend.

M
3 years ago

I have seen a lot of doctors in my life most of th...

I have seen a lot of doctors in my life most of them were very good at what they do, the thing that makes this clinic special is not just that they re excellent doctors, but that they actually care about their patients! They definitely go the extra mile. After my first visit, everyone in the clinic came to check up on me to make sure I was ok!

It s really hard to trust someone with your eyes but Dr. Skyles makes it so easy! She s very patient, takes the time to explain everything and listens to your concerns.

I would totally recommend this center! Take it from someone with a chronic condition! If they can help me, they can help anyone!

K
3 years ago

Dr. Kim Skyles was just what was needed. My very e...

Dr. Kim Skyles was just what was needed. My very elderly father needed new glasses after several years of making due. She was patient and kind with someone in the mid stages of dementia. She also diagnosed an existing condition that an exam by another doctor 6 months previous had missed. Highly reccomend her services, she is thorough and kind.

S
3 years ago

We had such a great experience everyone is so help...

We had such a great experience everyone is so helpful and place is really clean. In current COVID times they maintain cleanliness and sanitisation exceptionally.I went for routine eye check up and really happy with Doctor and all staff Service s.

M
4 years ago

This practice, owned by a young married couple of ...

This practice, owned by a young married couple of optometrists, is amazing.The eye examinations were thorough, and every step and measurement was explained to my satisfaction. I left with a clear plan of treatment, with the reasoning behind each recommendation. The staff is equally friendly and competent. Included with the practice is an optician who loves his work and truly knows his field thoroughly. I highly recommend this practice.

S
4 years ago

I'm really happy with the new ownership. Everyone...

I'm really happy with the new ownership. Everyone was so helpful and I like that they use cutting edge technologies to ensure that any issue with my eyes is caught early. Highly recommend.

M
4 years ago

Redmond Eye Clinic is staffed, owned and run by he...

Redmond Eye Clinic is staffed, owned and run by helpful, kind and down to earth people. The doctor took her time, without prompting, to go over and explain all my eye tests and eye health to me. I really enjoyed learning a bit of the science behind my eyes and how they work. The glasses options are great. I like color and funky designs and there were definitely some great options while still having a bunch of every day wear available. The staff was knowledgeable and open to my questions about insurance.
When I needed to see someone beside an optometrist, she had great recommendations ready to get me started.
I look forward to using them in the future and the rest of my family will be going here from now on.

J
4 years ago

I have been going to this clinic for about 14 year...

I have been going to this clinic for about 14 years now and have been very pleased with the service I have received. They are personable and efficient while not making me feel rushed. They recently helped me pick out some glasses that I actually like - too often I have bought glasses elsewhere only to have buyer's remorse afterward. They were a great at helping me figure out what type of glasses would work for my facial structure. The prescriptions they have given me have also always been spot on.

J
4 years ago

The staff was very friendly and informative. The g...

The staff was very friendly and informative. The gathering of my information was done quickly and efficiently. They are on the second floor and I didn't see ramps or an elevator, so wheelchair access may be a challenge. Dr. Jeff walked me through the answers to all my questions kindly and with a minimum of jargon. Overall, a great visit!

E
4 years ago

I've been in and out of this clinic several times ...

I've been in and out of this clinic several times recently to try to assess some eye issues I had been experiencing. Dr. Skyles was refreshingly thorough, patient, and kind while she addressed the problem. Every single staff member was happy to help with anything I needed. They also include adorable hedgehog pictures in their newsletters, which is fantastic. Highly recommend to anyone who wants to feel listened to and taken care of.

R
4 years ago

Took an appointment with Dr. Kim Skyles for my dry...

Took an appointment with Dr. Kim Skyles for my dry eye. Right from calling the office for appointment to the Dr. And her staff everyone was super nice and friendly. They did several in office tests to determine the cause, cant remember doctors assistant but she was super gentle and nice. As for Dr. Kim I am soooooo glad I saw her, she explained everything in detail and not once made me feel rushed or pushed me for a certain procedure. She was very knowledgeable and gentle while conducting the exams. Extremely polite and her attitude does reflect care for her patients. The practice was clean and the office vibes were positive..you guys gave an amazing team. Once again thank you Dr. Skyles.

A
4 years ago

Lovely, kind folks who do not push procedures you ...

Lovely, kind folks who do not push procedures you do not need. And, by the way, they support independent frames shops (and not the big chains.) in the frames they sell out of their clinic.
I only wish they were open after 5 OR on weekends! That's my sole gripe (and it cost them a star).

g
4 years ago

I went to Redmond eye clinic found it online googl...

I went to Redmond eye clinic found it online google search, and it was amazing. Every stuff are very cooperative and friendly. The doctor is so friendly giving you full understanding about what's happening to your eyes and give you alternative solutions. Price so far is nice and I am happy about the services in general.

S
4 years ago

I really like this eye clinic. I felt well cared f...

I really like this eye clinic. I felt well cared for, especially during this pandemic, with their extra security measures. Dr. Jeff does a great job at going through everything and overall they are kind yet professional!

K
4 years ago

My first visit here I saw Dr. Binstock for a yearl...

My first visit here I saw Dr. Binstock for a yearly eye exam and glasses. All the staff was friendly and professional. Dr. Binstock was knowledgable about dry eye and eye disease. Getting glasses was a smooth process. I will continue to go here in the future.

M
4 years ago

I have been looking for a new eye doctor in Seattl...

I have been looking for a new eye doctor in Seattle area and I think I found one! Im willing to travel for it to Redmond too. Staff is very friendly, relaxed and professional. They explain everything they are doing. And they did help with my eye infection.

B
4 years ago

1st eye exam in over 3 years. Felt welcomed and ta...

1st eye exam in over 3 years. Felt welcomed and taken care of the whole time. Went smooth as can be. Called and got in the same day. Also got to look at some cool 3d images of the inside surface of my eye, was actually a really fun time eye doctor visit-wise! Knew I was hoping to get contacts prior to upcoming wedding, they made me feel special whole time I was there. Not even one negative to point out. So glad I found my new eye doctor!

M
4 years ago

I had a wonderful experience here. The staff were ...

I had a wonderful experience here. The staff were friendly and the office space was clean. Everyone was caring, and the doctors patiently explained all the concerns that I had. They also gave good advice and provided me with many options.

A
4 years ago

Wow! What an amazing team! I had my first appointm...

Wow! What an amazing team! I had my first appointment here looking for a routine exam and contacts update and everyone was just fantastic! I believe "Katie" was at the front desk when I came in and she was super nice and helpful with my insurance. (she even helped me the next day when I needed my written prescription!)

Dr. Binstock was incredibly professional and personable. I've been to the same eye doctor all my life so I was a little nervous about going to a new place in another state, but he is now my go-to guy!

Would HIGHLY recommend this clinic to anyone looking for an office!

B
4 years ago

Dr Vernon and his team are very professional, cour...

Dr Vernon and his team are very professional, courteous, and kind. Dr Vernon takes the time to talk about any issues or concerns you may have. He has spent a lot of time creating a caring atmosphere in his office. I highly recommend him and his office.

M
4 years ago

I have been a patient here for many years and thes...

I have been a patient here for many years and these guys are literally the best. Not only do they do a great job on general eye exams, they consistently ensure that all aspects of eye care are looked at and managed. I cannot recommend them highly enough.

T
4 years ago

Dr. Binstock takes the time to explain your eyecar...

Dr. Binstock takes the time to explain your eyecare in a thoughtful and respectful way. I appreciate his upbeat attitude and friendly manner. The whole staff is great. It is clear they are a team! Jan S.

N
4 years ago

Redmond Eye Clinic has a meticulous and state-of-t...

Redmond Eye Clinic has a meticulous and state-of-the-art approach to eye care concerns. I am very happy to go there for eye care. I originally found them by asking a commercial airline pilot at dinner one day, where does he go? And he recommended Dr. Binstock at Redmond Eye Clinic.

P
4 years ago

From the warm greeting when you arrive to the, "Ha...

From the warm greeting when you arrive to the, "Have a great day!"when you leave, the professionalism and genuine care you receive at Redmond Eye Clinic is exceptional. I've had appointments with both Dr. Binstock and Dr. Skyles and I can attest that they have a remarkable knowledge base regarding eye health care. They answered all of my questions to my satisfaction and I never felt rushed or that they needed to hurry to their next patient. If you're looking for the best, I highly recommend Redmond Eye Clinic!

E
4 years ago

It is such a poorly operated place, they are unre...

It is such a poorly operated place, they are unreliable and unprofessional. I would not recommend anyone to work with this clinic. They lie to your face. We made an appointment for our little 2 years old. One day before our appointment, they called from the clinic and asked to reschedule our appointment for another week. The person on the phone told us only Dr. Skyles sees such young children so she moved our toddler's appointment to later date (9 days postponed). On the same phone call, we also scheduled appointments for me and my older child. On the day of the appointment for our toddler, I called the office during work hours, no one responded, machine answered. So, I left a voice mail about how early that I should be at the clinic because it was going to be our very first visit there. No one got back to me. My toddler and I went to the 4:15 pm appointment at 4 pm. They made us wait for half hour until they took care of other patients then said that our appointment for my toddler never showed up in their system. Obviously, they did not want other patients to hear the conversation and how poorly they handle their mistake. They were able to confirm other appointments that were scheduled for the following week for me and my older child. We were told that the doctors cannot see my toddler. They not only delayed my 2 years old's diagnose (he was the main concern that is why we scheduled the appointment by his pediatricians referral), but also wasted our time. Such a disappointment! The doctors did not even see my toddler although it was their office's mistake, there was no attempt to fix their mistake. We drove all the way to the clinic for no reason and waited and wasted our 6 weeks to get our little one's diagnose and treatment because of their unprofessionalism. We cancelled all of our appointments with this clinic. They clearly do not respect people's time and schedule. They are quite unprofessional. They cannot even handle the appointments. They are unreliable. Plus they do not take the ownership of their mistakes. I would never trust them. It is a bad place. I would say STAY AWAY!

S
4 years ago

Dr Binstock and Dr.Skyles are Positively the most ...

Dr Binstock and Dr.Skyles are Positively the most passionate, knowledgeable and compassionate Eye Doctors I have had the privilege to meet. Dr Binstock explained what they were checking, for prior to the exams. He then explained, in terms I could understand, the results of the tests and plans of action. I was very confident and at ease knowing that Dr Binstock and Dr Skyles have a plan for my care. The are amazing! I highly recommend them if you are looking for a great experience

K
4 years ago

I am absolutely disappointed with their front offi...

I am absolutely disappointed with their front office. I had to miss my last two appointments (one as recent as yesterday May/18) all because they could not verify my insurance details. At the time of taking appointment I was told that my insurance is in order. I had to wait for over two weeks to get a slot. I took off from work but when I reached there at 4 pm I was told that my insurance is not current! They had two weeks to verify it and it needed just a call to inform me. Initially the staff wouldn't allow me to meet Dr Vernan. Finally I did manage to meet him but he was as brusque as his staff; of no help at all

S
4 years ago

Dr. Binstock is monitoring an eye condition for th...

Dr. Binstock is monitoring an eye condition for the past year or so. I have complete confidence in his ability, knowledge, the latest equipment and attention to detail, that I am in the best of care.

J
4 years ago

I've been very pleased with the care at the Redmon...

I've been very pleased with the care at the Redmond Eye Clinic. The diagnostic equipment is state of the science, and both the assistants and the Optometrists are clearly practiced, expert and patient, able to explain procedures and findings in a clear and understandable fashion.

K
4 years ago

I have never had such a good experience with an ey...

I have never had such a good experience with an eye doctor. The staff is incredibly knowledgeable, kind, and welcoming. I felt so comfortable and enjoyed working with them so much, I almost forgot I was at an eye doctor. Dr. Vernon saw me, and he was fantastic. He did the most thorough exam, and then, unlike any other doctor I've been too, Dr. Vernon actually took my opinions and thoughts about my contacts into account to find the best possible brand of contact for me. I've had other doctors from other clinics try to force me into contacts that are way too expensive, or really bothered my eyes, no matter how much I complained. But Dr. Vernon immediately listened about my concerns and my budget, and found the best possible brand for both of us. It felt much more like a partnership in my eye health. I urge everyone to come get checked at this office. You won't find better service and care anywhere.

J
4 years ago

I hope the new owner has turned this place around....

I hope the new owner has turned this place around. The last time I was there to see Dr. Periman she was so far behind that one of the guys had to do my vision tests, told me that my eyes were "much worse" (.25 to .50) and then left me there for 45 minutes in the dark. The woman that handles the glasses was new and had no idea what was going on. The next year (last summer) when I called to make my annual appointment, I was rudely told that Periman doesn't do checkups anymore. When I asked why I wasn't notified, they didn't respond. So, I stopped by to pick up a copy of my records for my new eye doctor and they handed me someone else's records, which is a major HIPPA violation! When I came back and asked for my records, they didn't even apologize. I finally got my records only to find that Periman had written some false and very unprofessional notes about my emotional reaction to being told me eyes had gotten much worse and then abruptly left alone in the dark to contemplate that for nearly an hour. Also, I was charged s copay for every visit even though they had my vision insurance on file, which has no copay. Sure enough, my new clinic hasn't charged me at all. I'm so glad I found a new clinic!

K
4 years ago

I've been going to Dr. Binstock for about 3 years ...

I've been going to Dr. Binstock for about 3 years now. When I first saw him, my eyes were in terrible condition. As I suffer from Sjogren's Syndrome, I was dealing with blepharitis constantly. The medication he prescribed has made all the difference in treating the severe dryness of my eyes. My eyes are healthier today than they were 3 years ago. You wouldn't even know that I had been suffering from dryness if you were to look at them now.

A
4 years ago

Woke up one morning with a spot in one eye causing...

Woke up one morning with a spot in one eye causing severe blurriness. I've never had an eye exam before and I was panicking. I chose Redmond Eye Clinic because they had amazing reviews and were open on the day in question. Every staff member I encountered was kind, and helped put me at ease. Colleen was cheerful and joked around with me to take the edge off before Dr. Binstock came in to do the exam. I felt confident in his knowledge and he helped calm my nerves and assured me I wasn't going blind or having an eye fall out (haha thanks dr. google), and that my problem was common and easily worked with. The gentleman who helped me pick out my frames (I can't quite remember his name at the moment but will update after I find out) had me spot on with the first pair and just happened to work perfectly in my budget. And, bonus, my glasses were ready even sooner than the estimate! I'm now seeing clearly and not suffering from constant migraines. Highly recommend! (edited for spelling)

M
4 years ago

Absolutely befuddling billing practices. As a part...

Absolutely befuddling billing practices. As a part of my insurance program I am supposed to be entitled to a free bi-annual eye exam. The "free" exam ended being billed at $350. Why? It was coded as a medical visit, apparently because I at one time had lasik, so my eyes are not "normal".

Dr.s' diagnosis: "Your eyes are fine. See you in two years." I still have no idea what the heck is going on, and when I call to straighten it out, I get no clear answers to my questions! Office told me to contact my insurance provider, which I did. They clearly stated it was billed as medical -- but again, no idea why. I brought the SAME EYES to Dr. Otten three years ago and it was submitted as a routine visit. NOTHING about my eyes or vision has changed substantively in that time interval.

Update: I never did receive a satisfactory explanation to my question of why my visit was covered on the first exam and not on the second. I asked the office to resubmit my claim as prophylactic rather than medical and they begrudgingly assented. For reasons beyond my ken to understand, United Healthcare still says I owe over $200 for my "free" bi-annual eye exam.

Supremely frustrating. I will be looking for another practitioner, even though the basic medical care I received was very good.

R
4 years ago

The entire staff was very friendly and professiona...

The entire staff was very friendly and professional. They make a sincere effort to ensure that the eye exams are thorough and explain the results in clear language. Gina, Colleen , and Dr. Jeff Binstock are great.

S
4 years ago

People were friendly and efficient. All my questio...

People were friendly and efficient. All my questions were answered in detail in language i could understand. I had a broken ankle and was in a wheelchair. They were very accommodating. I am pleased with my visit and will go back..

M
4 years ago

Today was great. All the customers were enjoying ...

Today was great. All the customers were enjoying themselves and your team is really awesome to everyone.

I rarely go out of my way to compliment people because its normally good not great experiences. You guys are great and i loved my time there today.

Referral time!

S
4 years ago

Amazing team and super helpful. Everyone was so ki...

Amazing team and super helpful. Everyone was so kind and really took the time to answer questions and help my daughter and I. They were super patient and explained everything to my 6 year old. Best experience!

C
4 years ago

I am really glad to go to Redmond Eye Clinic. The ...

I am really glad to go to Redmond Eye Clinic. The staff are courteous, competent, and professional. The doctors are knowledgeable, and always happy to take the time to answer my questions. Everything is clean and orderly, and I felt safe keeping my appointment.

C
4 years ago

My experience at Redmond Eye Clinic was awesome an...

My experience at Redmond Eye Clinic was awesome and I highly recommend Dr. Skyles and her staff! Dr. Skyles was professional and thorough and she does not try to sell you up on unnecessary services which I appreciate. The staff is welcoming and friendly and the office has many safety protocols in place. Colleen has been especially helpful to assist in selecting the right lenses. Fantastic experience!

S
4 years ago

'Woke up, fell out of bed, dragged a comb across m...

'Woke up, fell out of bed, dragged a comb across my head'.. and scratched the heck out of my eye last week. Pro tip: Don't do that.. it really hurts! My former eye doctor was in Overlake and I couldn't drive any further than downtown Redmond. I called these guys and they got me in first thing, got some numbing eye drops in and then got me all fixed up. What had been a horrible, painful morning turned in to a much better day. My scratched eye was good as new two days later. Thanks!!

j
4 years ago

My experience at Redmond Eye Clinic was fantastic!...

My experience at Redmond Eye Clinic was fantastic! Dr. Skyles is amazing, friendly and very informative. This is not your ordinary office. They've got all of the latest equipment to ensure the health of your eyes. Colleen and Teresa are the A-Team when it comes to glasses!
My wife recently became a patient and is also very impressed with the doctors, staff, awesome service, and of course how friendly and helpful everyone is.

S
4 years ago

I'm a new patient here and had a really great firs...

I'm a new patient here and had a really great first experience. Dr. Binstock has a cool new machine that makes my eyes look like the surface of Jupiter and can tell if I will have problems with glaucoma or macular degeneration in the next 15 years. Dr. Binstock did a great job explaining my LASIK options and the optics manager helped me pick out a great new pair of glasses frames. Redmond Eye Clinic genuinely cares about their patients and you will be unlikely to find a better experience.

E
4 years ago

I have been a patient at Redmond Eye Clinic for 3 ...

I have been a patient at Redmond Eye Clinic for 3 years now and have been very satisfied with my experience. All of the staff is very helpful, friendly, and professional. I appreciate that it is easy to get an appointment and that they are continuing to improve their technology to provide the most innovative eye care. Highly recommend!

B
4 years ago

This place is a terrible, they make their money on...

This place is a terrible, they make their money on their overpriced glasses and woe to you if you don't buy them there! My husband and I went to them for eye exams (paid exams!). and they wrote scripts for glasses and didn't take our pupil measurements. The guy who is supposed to do the measuring and try to sell you the expensive glasses was at lunch, so they sent us on our way and told us to come back. We left and tried to fill the scripts at Costco and were told we had to pay a fee for the pupil measurements. So we called these guys back up and they told us to come in and they would do the measurement - but didn't mention that there would be a fee unless we bought their glasses. Really? Fee is never ever mentioned, guy is at lunch when we were there the first time, so we have to trek back in there, and they are going to charge us because we are getting our glasses someplace else? Are you kidding me? They will tell you that they can't give you the measurement because of liability reasons. But they are not concerned about liability if you pay them the fee, then it's no problem. They will tell you everybody does it. I called FIVE other local optometrists and these guys are the ONLY ones who do this. GO TO REDMOND VISION CLINIC, they will treat you like a customer and not a cash cow. They will do your exam AND give you the measurement for FREE, even if you mention you need to get the glasses elsewhere. This place apparently has NO consideration for my time, how about they pay me for 2 trips in because their fitter was at lunch? Seriously, terrible experience.

A
4 years ago

We absolutely love the Redmond eye clinic and will...

We absolutely love the Redmond eye clinic and will never go anywhere else for our families eye care needs. Throughout the past six months almost every member of my family has had to visit the Redmond eye clinic for mini eye emergencies. they have been able to get us in on multiple occasions same day within a couple of hours of calling. The entire staff is extremely kind, professional and attentive. Thank you Redmond Eye clinic. Dr. Skyles is who I saw today and was able to get an object out of my eye, first attempt and within 30 seconds that I had been trying to get out for two days. WOW!! Dr. Binstock treated my husbands stye and was also wonderful to see. Both are very skilled and knowledgeable. I should also note that during these very uncertain times, many thoughtful measures are being put in place to ensure the health and safety of patients. For example: temperature checks, sanitizer right when you walk in, straight to the room and they even sanitized my insurance and debit cards that they had to touch on two different occasions. Very impressive!!!

About Redmond Eye Clinic

Redmond Eye Clinic: Your Family's Trusted Eye Care Provider

At Redmond Eye Clinic, we understand the importance of maintaining healthy eyes and clear vision. Our team of experienced eye care professionals is dedicated to providing comprehensive eye care services to patients of all ages in Redmond and the surrounding areas.

Our mission is simple: to be your family's trusted eye care provider. We believe that every patient deserves personalized attention and individualized treatment plans that are tailored to their unique needs. Whether you need a routine eye exam, treatment for an existing condition, or guidance on how to maintain optimal eye health, our team is here for you.

Comprehensive Eye Care Services

At Redmond Eye Clinic, we offer a wide range of comprehensive eye care services designed to meet the needs of patients at every stage of life. Our services include:

- Comprehensive Eye Exams: Regular eye exams are essential for maintaining healthy eyes and clear vision. During your exam, our team will evaluate your visual acuity, check for signs of disease or other issues affecting your eyesight, and provide recommendations for ongoing care.

- Contact Lens Fittings: If you wear contact lenses or are interested in trying them out, our team can help you find the perfect fit. We offer a variety of contact lens options designed to meet different needs and preferences.

- Treatment for Eye Conditions: From dry eyes and allergies to glaucoma and cataracts, our team has experience treating a wide range of common (and not-so-common) eye conditions.

- Pediatric Eye Care: Children's eyes require special attention as they grow and develop. Our pediatric eye care services include routine exams as well as treatment for common childhood conditions like lazy eye (amblyopia) or crossed eyes (strabismus).

Advanced Technology & Techniques

At Redmond Eye Clinic, we believe in staying up-to-date with the latest advances in technology and techniques related to eyecare. That's why we invest in state-of-the-art equipment like digital retinal imaging systems that allow us to detect potential issues before they become more serious problems.

We also use advanced techniques like corneal topography mapping which helps us diagnose corneal diseases such as keratoconus early on so that appropriate treatments can be initiated promptly.

Patient-Centered Approach

At Redmond Eye Clinic we put our patients first! We understand that visiting an optometrist can be intimidating especially if it’s your first time but rest assured that from the moment you walk through our doors until aftercare instructions have been given; everything will be explained clearly so there won't be any surprises along the way!

Our friendly staff members take pride in making sure each patient feels comfortable during their visit by answering any questions they may have about their diagnosis/treatment plan while also providing helpful tips on how best maintain good ocular health between visits!

Schedule Your Appointment Today!

If you're looking for a trusted family optometrist who puts your needs first then look no further than Redmond Eyecare! With years' worth experience under its belt coupled with cutting-edge technology at its disposal; this clinic offers unparalleled service when it comes down caring about one’s ocular health! Schedule an appointment today by calling us at 425-882-2920 or visiting www.redmondeyeclinic.com