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a
4 years ago

Staff rude, or at least the want she got me. I am ...

Staff rude, or at least the want she got me. I am delivering for DoorDash and they don t even let you ask for an estimate time for the order to be ready . She just said: we are full and left to the back. Can they understand we need to give our customers an estimate for their food? Once again the place wasn t full at all

L
4 years ago

First time eating out since covid. Took my Dad out...

First time eating out since covid. Took my Dad out for Father's Day. Nice atmosphere as always, but the food wasn't up to par today. Mashed potatoes were dry and not very tasty ..coleslaw not tasty at all and big tough pieces. Very dissatisfied for the money spent. Good fish and biscuits. Hoped for a discount after telling the manager, but nope, didn't get one

J
4 years ago

Food took well over a half hour and then arrived c...

Food took well over a half hour and then arrived cold. The dining room was so cold I, as well as others, were complaining and going out to their cars for jackets and sweaters. It took well over a half hour before they did anything about the temperature and then 10 minutes later it was freezing again. The food was only fair quality and one of our party sent back a tough, chewy lobster and it took over a half hour to get another one.

D
4 years ago

Great waitress, and the wife was happy with her sh...

Great waitress, and the wife was happy with her shrimp, however my Maple Glazed Chicken was overcooked and dried out and my broccoli was completely uncooked. Note to self: don't get thw chicken from a seafood place....

N
4 years ago

Had a coupon for a free langanstino, lobster pizza...

Had a coupon for a free langanstino, lobster pizza but ended up being charged $12.49 for it. Didn't realize it until we had left. Called back and was advised they may credit it back to my credit card in 8-10 days. Didn't take that long to charge my card.

M
4 years ago

Usually very good ,food prep was lacking, brussel ...

Usually very good ,food prep was lacking, brussel sprouts had the hard stem left on the bottom and the lettuce in the salad was full of harder stem, then med- rare steak came well done. It was fixed and the replacement was perfect . This is the first time I've had any complaints at this Red Lobster out of three previous visits.

J
4 years ago

Great food and selection. Endless shrimp always hi...

Great food and selection. Endless shrimp always hits the spot. The Nashville hot wasn't very hot. Seems like they were scared to use the dry rub, but the flavor was good. Each round came out quick. Highly recommend this location!

M
4 years ago

Made us wait for a table even though there were to...

Made us wait for a table even though there were tons of tables free. We also had the worst waitress....it took forever to get refills, forgot to bring straws, etc. Food's cold. Will not eat there again!

B
4 years ago

The food was excellent but it took us a half hour ...

The food was excellent but it took us a half hour before our servet could help us then the food wasnt all brought out at the same time and by the time our waitress was able to get back to us my daughter's food was partially cold . We were there for my 70th birthday and our meal took almost 2 hrs all together . The crab legs were awesome . Our waitress was very friendly but i think maybe she had too many tables .

c
4 years ago

Our waitress was great in the beginning but toward...

Our waitress was great in the beginning but towards the end she became rude and not so pleasant. We had to call the manager to our table twice. We were told something had happened to her but that's no reason to act like she did. Overall it was good nothing to rave about. Will I go back probably yes but no time soon. Red lobster isn't on my go to list like it used to be especially after our experience on Sunday at 4pm 10/22/17. However their hot Honey Tennessee shrimp is really good (think that's what it's called)

S
4 years ago

25 years since I've been to this chain. Sat at the...

25 years since I've been to this chain. Sat at the bar , no wait time at 8 pm! Had coconut shrimp , salad, garlic biscuits, fries. Place was pretty clean , staff was friendly and helpful. Dinner was good- shrimp was just blah , edible but no depth in flavor. Ordered dessert, cheesecake which was also ok but overpriced at $8 a slice! I recommend this location if you need a quick fix But think I'll stick to the smaller seafood places.

m
4 years ago

We went here over the weekend. I called ahead to m...

We went here over the weekend. I called ahead to make sure they had stuff my son would eat, he has Autism and is very picky. The lady answered my questions quickly and was nice. When we got to the restaurant we asked if we could get a comfortable area without alot of people. One lady was showing us a few places, when another lady kept saying no you can't sit there. After I spoke to the manager ( l forget his name) whoever was on duty saturday May 21st between 4:30 and 5. The manager was very nice, found us a quiet spot in the back so my son could have a window view. The waiter was very attentive we had no issues. Overall we got to celebrate my husbands grandparents 56th wedding anniversary and my son enjoyed himself. Alot of places we visit are not as accommodating but this restaurant went above and beyond. Thanks we had a great time.

S
4 years ago

I ordered New York strip medium rare by the time i...

I ordered New York strip medium rare by the time it got to me it said under the window so long I couldn't eat it. I ordered a rock tail Lobster with it it came when I finished the mashed potatoes and brocolli. Finally brought me the rock tail Lobster and it was just atrocious,,, just tasted terrible. I'm a busy man I really don't have time to leave silly reviews but Red Lobster has just killed it for me I'll never go back

L
4 years ago

Special day for my wife's Birthday the place was h...

Special day for my wife's Birthday the place was hoping with server's but the attention to detail was appalling. Slow 3pm crowd not many patron"s at this time. Ordered an appetizer then went down hill from there. Never brought the complimentary biscuits until we asked for them, served the appetizer had to ask for the silverware to eat it with, main course showed up way late (30min) and cold!!! Ask for more napkins that never showed up. The waitress apologized as a party of 10 had JUST been seated,sorry that's no excuse. Had to hunt down another server to pay the $100+ check.
"Bottom line "the experience and service must flow for each guest" no matter what, thats what I have learned working for one of the biggest guest experience organisations in the world"WDW" Walt Disney World. "Buon appetito"NOT"

About Red Lobster

Red Lobster is a renowned seafood restaurant chain that has been serving delicious seafood dishes for over 50 years. With more than 700 locations across the United States and Canada, Red Lobster has become a household name when it comes to seafood dining.

The company's mission is to provide high-quality, fresh seafood at affordable prices while delivering exceptional customer service. Red Lobster's menu features a wide variety of dishes that cater to all tastes and preferences. From classic favorites like lobster bisque and shrimp scampi to new creations like cedar-plank salmon and lobster tacos, there is something for everyone at Red Lobster.

One of the things that sets Red Lobster apart from other seafood restaurants is its commitment to sustainability. The company works closely with suppliers to ensure that all of its seafood is responsibly sourced and harvested in a way that protects the environment.

In addition to its delicious food, Red Lobster also offers a warm and inviting atmosphere where customers can relax and enjoy their meals. The restaurant's decor features nautical themes with touches of wood accents, creating an ambiance reminiscent of being on board a ship.

Red Lobster also offers catering services for events such as weddings, corporate meetings, and family gatherings. Customers can choose from various catering packages or customize their own menu based on their preferences.

For those who want to enjoy Red Lobster's delicious food from the comfort of their own homes, the company also offers online ordering for pickup or delivery through third-party services like DoorDash or Grubhub.

Overall, if you're looking for high-quality seafood dishes served in a welcoming atmosphere by friendly staff members who are committed to sustainability practices - look no further than Red Lobster!