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B
3 years ago

Took a bit to long to sit us. Had seven in our par...

Took a bit to long to sit us. Had seven in our party but had other parties with six get sat before us and we called ahead for seating. Food was fast considering that it was busy. Jennifer our server was awesome. Really went that extra mile to make everyone happy even substituting items that they don't do normally. It was clean and bathrooms were decent. Overall great visit besides the wait time took about 35 minutes to get sat.

S
3 years ago

Usually a good place to dine. This visit had prob...

Usually a good place to dine. This visit had problems though. The first began with seating. On this visit I needed a cane to assist with walking. The hostess left us behind, then stood waiting for us to find her. Menus were already on the table and she left before my husband finished assisting me with seating. The restaurant was not busy, we were not a late seating and there was no reason for such hurry. We received the wrong appetizer and one of the sides was also incorrect (both promptly corrected). We had to ask for additional tea, never received the lemon we had requested. We were not offered dessert or to go boxes. A second couple, seated immediately after us by the same hostess and with the same server, left at the same time we did. They asked if we had been rushed as they had. We were all puzzled as to the reason for such rude and unusual treatment. Sorry Red Lobster, but you let us down this time.

J
3 years ago

Slow service, overcooked food, and apparently take...

Slow service, overcooked food, and apparently takes 30 minutes to get anything from the bar. Never was asked if I wanted or brought another drink. And the management is horrible. Next time I want seafood I'll go to outback, certainly not coming back here again.

C
3 years ago

I only have 2 words for you.....

I only have 2 words for you.....
Lobster tacos!
Food was amazing, service was even better.
Our server Jackie was the best.
Wish I could give it more then 5 stars!....

D
3 years ago

Non existent service. They were not busy. We wer...

Non existent service. They were not busy. We were seated by the hostess but no server ever appeared. We sat long enough time for each of us to go to the restroom and return after which, we walked out.

R
3 years ago

I usually get great service when I come here but t...

I usually get great service when I come here but this time I didn t. The lady who served us was named Sarah and it was a horrible experience.I did like how I didn t have to wait long for a Friday night since I used their online waitlist. The food was okay nothing special. We did wait a long time when other people around us was fast and there was only 2 of us. Horrible service with okay food.

A
3 years ago

We arrived last Saturday for dinner around 7 pm an...

We arrived last Saturday for dinner around 7 pm and we found that there was a 40 minutes of waiting time.
The hostess very kindly told us that this was because they had the promotion of ALL YOU CAN EAT SHRIMPS.
The three starts is because the stufed mushrooms was too oily and the Lobster and Langostino pizza was dry.

J
3 years ago

Just came fro Red Lobster on 98 North in Lakeland,...

Just came fro Red Lobster on 98 North in Lakeland, Florida where I live. Probably the worst experience I have ever had in a restaurant. Upon bringing our drinks the waitress spilled iced tea all over and rather than getting a towel and soaking it up, she raked it off the side of the table all over my nicely pressed slacks, onto and into my right shoe soaking my sock. I ordered chicken ceasar salad and potato-bacon soup. I got a salad only, no chicken, the soup was served long after everyone else started eating, there were 8 of us, and the soup was barely warm. After all of this the manager apologized and we were charged full price for the meal. Eight people, no extra biscuits served and anyone that wanted additional beverages had to ask for it. Ill trained, non caring staff from the manager to the waitress. Our last trip to Reb Lobster.

S
3 years ago

Had dinner here tonight bill over 50.00 asked for ...

Had dinner here tonight bill over 50.00 asked for sprite and twice carbonated water finally brought us a coke. My potato had no butter or sour cream. Had to ask for cocktail sauce. My daughter plate missing half of what she ordered. Salad tasted and looked like left overs from someone else s plate. This will be my last trip to this place. Waitress was clueless or didn t care! My husband hates this place and now I have joined him!

D
3 years ago

Good

M
3 years ago

Horrible experience and service today. Spent $91.6...

Horrible experience and service today. Spent $91.65 to receive horrible service. Orders were wrong, she kept saying I will be right back to get your drinks, or I will be right back to do this or to do that. Never came back or when she came back she had nothing that she was supposed to bring. Addressed it with the manager and she just brushed it off.

K
3 years ago

Me and my family just had an amazing lunch experie...

Me and my family just had an amazing lunch experience at this Red Lobster location. I don t remember the last time I ve been there, but I will definitely be returning more often. Our server Keri was a great server and was very attentive and made sure we had everything we needed. The manager on duty Joseph was also great in making sure our experience was the best it could be. Thank you guys! I will definitely be recommending this location to everyone I know.

E
3 years ago

I must start by saying that our server Erin was a...

I must start by saying that our server Erin was amazing! Top notch service! She was attentive and personable without being overly invasive. Our food came out in a timely manner and everything was cooked appropriately. I only deducted a star because I didn't appreciate my tip being written in for me prior to me receiving the actual receipt. We did have a larger party and the 18% or higher gratuity was expected. It was just the HAND WRITTEN tip that totally freaked me out. I honestly wanted to give Erin more but there was no space left to add or correct and I did not feel like I should have had to scribble it elsewhere. I couldn't even address the matter with her as some other young lady brought our tickets out while Erin was preoccupied with another table. It was the blood of Jesus preventing me from making a big deal and asking for a reprint!

J
3 years ago

Yesterday I went here and the waitress was a girl ...

Yesterday I went here and the waitress was a girl named Nikki. Nikki was a very good waitress. She always checked on us to see if everything was going good, and gave us recommendations for the all-you-can-eat shrimp. In conclusion, I liked my visit here and hope it will always be like this.

S
3 years ago

Great

A
3 years ago

We went on the busiest day.

We went on the busiest day.

Saturday evening it was a 20-minute wait but there's so many comfortable chairs outside so many happy people that were sitting outside we all had good conversation ....when people names recalled new people came and set and joined our group and conversation ...when our name was called we did not realize it was 20 minutes!

When we got in the wait staff was just so friendly so happy even though it's so busy we didn't feel like it was super busy on the inside.

They came right away with our drinks... right away with our appetizers....and right away with our food... it was a very very good experience... in fact my husband and I said this is the place to go on Saturday nights when we want Seafood.

Great job RED LOBSTER!

PS my husband spent $34 for his plate alone and he enjoyed every morsel

C
3 years ago

It was absolutely terrible! Prices way to high for...

It was absolutely terrible! Prices way to high for what you get. Service was very slow! Waited over 20 minutes after waitress took order for drinks including plain water to arrive. Food was barely warm, lobster tail was almost raw.

C
3 years ago

The to go order i ask how long will it take for cr...

The to go order i ask how long will it take for crab linguine.. Rep states 30 minutes probably. The order wasnt ready when promised.The walking around with the credit card all over the restaurant is not cool while trying to take other orders and prepare food. If its a to go order, would be wise to be paid for at the bar so people can see the cards with all this fraud. First time here not a pleasant one.

About Red Lobster

Red Lobster is a renowned seafood restaurant chain that has been serving delicious seafood dishes for over 50 years. With more than 700 locations across the United States and Canada, Red Lobster has become a household name when it comes to seafood dining.

The company's mission is to provide high-quality, fresh seafood at affordable prices while delivering exceptional customer service. Red Lobster's menu features a wide variety of dishes that cater to all tastes and preferences. From classic favorites like lobster bisque and shrimp scampi to new creations like cedar-plank salmon and lobster tacos, there is something for everyone at Red Lobster.

One of the things that sets Red Lobster apart from other seafood restaurants is its commitment to sustainability. The company works closely with suppliers to ensure that all of its seafood is responsibly sourced and harvested in a way that protects the environment.

In addition to its delicious food, Red Lobster also offers a warm and inviting atmosphere where customers can relax and enjoy their meals. The restaurant's decor features nautical themes with touches of wood accents, creating an ambiance reminiscent of being on board a ship.

Red Lobster also offers catering services for events such as weddings, corporate meetings, and family gatherings. Customers can choose from various catering packages or customize their own menu based on their preferences.

For those who want to enjoy Red Lobster's delicious food from the comfort of their own homes, the company also offers online ordering for pickup or delivery through third-party services like DoorDash or Grubhub.

Overall, if you're looking for high-quality seafood dishes served in a welcoming atmosphere by friendly staff members who are committed to sustainability practices - look no further than Red Lobster!