Lisa Ciccia

Review of Red Lobster

Special day for my wife's Birthday the place was h...

Special day for my wife's Birthday the place was hoping with server's but the attention to detail was appalling. Slow 3pm crowd not many patron"s at this time. Ordered an appetizer then went down hill from there. Never brought the complimentary biscuits until we asked for them, served the appetizer had to ask for the silverware to eat it with, main course showed up way late (30min) and cold!!! Ask for more napkins that never showed up. The waitress apologized as a party of 10 had JUST been seated,sorry that's no excuse. Had to hunt down another server to pay the $100+ check.
"Bottom line "the experience and service must flow for each guest" no matter what, thats what I have learned working for one of the biggest guest experience organisations in the world"WDW" Walt Disney World. "Buon appetito"NOT"