I just want to commend Melina on the terrific job that she does. Melina was my pm through another real estate and I was sad to hear of her departure. I FINALLY found her again at Ray White Forest Lake and am so happy to be in contact with her again!!!
Simon and the team show that they go the extra mile and take the hassle out of all things Real Estate.
Dealing with Penny-Ann and team was amazing. This was our first time renting our property and they walked us through the whole process. They had our property rented out within 2 weeks. Special thanks to Shirley, our Property manager who helped us organize last minute Tradies to get some of the jobs completed. Looking forward to continue working with this team for a long time!!!
Ray white forest lake is very helpful and very quick to help in any way they can, Lydia has been more than helpful our entire time renting through her and we couldn't thank her enough. She is understanding/kind and a pleasure to deal with. 10/10 service.
Brilliant staff always friendly and smiles when I go into the office, A very special thanks to Lydia Treloar, for being an awesome agent, not only was and still is very helpful in every situation, she has just got the most amazing positive personality, she goes out of her way to help out in any way possible, to keep her people happy, so thank you Lydia for being of great help to my family and for coming through for us in finding us a new home and for always responding promptly to our enquiries, you are just an Awesome person, we need more positive and happy people like you now a days, wish you and all the staff the best keep up the amazing work.
Very impressed with my dealings with Ray White at Forest Lake. Lydia and Lyndal have gone above and beyond with looking after my tenant and property. Well done ladies and I look forward to a good partnership with you for years to come.
Lydia Treloar has been my property manager for over three years and has been nothing but fantastic. She gave me a chance as I had no rental history.
As a kiwi, I've read some horror stories about property managers and I'm just so glad I have an honest and fair one.
She also goes out of her way to accommodate me as a shift worker when inspections are due.
Claire and Lydia were extremely efficient, professional, and friendly with our lease application/approval process.
We feel secure that all our future dealings with Ray White at Forest Lake are going to be fuss-free with genuine service.
Thanks guys!
Lydia and Kerryanne were both excellent to deal with, sharp and on the ball and would definitely recommend them!
Want to personally thank Lyndal and Thanh and the rest of the team at ray white Forest Lake for honestly being the best real estate agent we have ever dealt with. Throughout our tenancy we have nothing but praise for this team who has made our tenancy trouble free and easy. Thank you so much from the bottom of our hearts for everything you have done for us and hope to deal with you all in the future.
Lydia have been our property manager for almost 10 years. We have been extremely impressed with the professionalism, reliability, integrity and exceptional management that Lydia provides. In addition, Lydia offers another ingredient which distinguishes her from the run-of-the-mill property management firm: genuine concern and attention to the owner's interests and financial well-being. Keep up the good work and know that it is very much appreciated by us.
After purchasing our first investment property, taking our business to Ray White was a no brainer after initial discussions with Lydia. She made us feel so comfortable and made an extraordinary effort in ensuring that we were happy with everything going forward. I definitely look forward to an ongoing relationship with this agency knowing that our property is in the right hands.
I have known Lydia Treloar for more than three years in a professional capacity as her position as a property manager for two different real estate agencies. One where I rented from her and one where she managed my own investment property. During this time, she has always been very professional and honest and I have gone out of my way to actually switch my management agency so that I could have Lydia continue to take care of my investment property.
Lydia also has outstanding people and communication skills and has very high standards of completing all her responsibilities in a professional manner. This is why I have maintained this professional relationship with Lydia and would not have any other agent manage my investment property. I would not hesitate to recommend Lydia to anyone as she provides a service which is second to none.
Brad is an exceptional good and hard working real estate agent. His professionalism, knowledge of the current housing market helped us achieve a very successful outcome in selling our investment property in the current market. Brad organised multiple open homes on weekdays and on weekends. Brad was very dedicated and kept us upto date with all the open homes.We would have no hestiation in recommending Brad to anyone selling their home.
Great experience with Simon Le and Kerryanne Drummond for managing my property, heard of them through word of mouth recommendation, and since then have been very grateful! Appreciate them being proactive with anything that I needed being addressed immediately, and would definitely recommend using them for anyone that needs their property managed!
Ray White Forest Lake is by far the best property management team I have dealt with. Lydia Treloar went above and beyond to undo the mess that the previous real estate agency left behind.
Our property manager at Ray White Forest Lake, Angel Plummer is fantastic. Any issue is resolved in a timely fashion, she is extremely professional and friendly. Thanks for always being so helpful Angel!
Lydia our manager for our rental is fabulous she is always on top of things and we are confident that our rental is in capable hands. Would recommend Ray White Forest lake.
Ray White property managers provide and excellent service.... Lyndal looks after my property and I could not be more happy with her hard work and dedication.
We were looking for a property manager and had Lydia Treloar recommended to us. We were not disappointed, Lydia has been fantastic and kept us informed throughout the process of finding a tenant.
Exceptional service and very helpful and responsive. Could not have asked for more in this challenging environment.
When buying my first home Thanh Ngo provided such professionalism, assurance and kept me well informed throughout the whole process. He made sure the settlement ran smoothly and was always available to advise me. My experience was great and would highly recommend him.
Lydia Treloar has provided effective 'management' of our properties in the true sense of the word. Communication is the key and experience is immediately evident. A committed Landlord is ultimately reliant on the property manager to achieve best outcomes for all parties. We believe that this service deserves recognition.
As tenants experienced the worst service imaginable. Moved in to a uncleaned house, half the lights didn't work, including missing bulbs, both air conditioners didn't work, one of the remotes was chewed by and unusable, dirty stained toilet. Garage had a half key broken and lodged in the lock and could be accessed from the outside. But according to their entry report it was all fine. Took 43 photos and added extensively to the entry report. Took 3 months to get the air conditioning and garage repaired. Upon exiting we completed a full bond clean above and beyond the requirements, and still they hesitated returning my bond money. After several emails and threatening to pursue the matter received our bond. Would not recommend them from a tenants point of view.
Lydia Treloar is by far the most professional and honest Property Manager I've had the pleasure to know and put in charge of my property. She is respectful of your home and has that special touch when it comes to knowing what would be right for you and your investment. As an owner I would never think twice about asking Lydia to manage my properties.
Lydia Treloar has been our property manager for almost 3 years. She has been very wonderful and helpful with all of our concerns. We have always received plenty of notice for routine inspections, lease agreements and maintenance repairs. She is very professional, efficient and knowledgeable in all aspects of property management. We would recommend her excellent service to anyone.
honest,professional.You will never worry about your property.
Highly Recommend Lydia Treloar @ Ray White Forest Lake. Very helpful and responsive to all questions and our needs. A very Professional Service and a pleasure to deal with!
Reinel Jiongco looked after me for the sale of my Forest Lake property and he is an absolute superstar. He provided honest and knowledgeable advice on what would work and where my property sat on the market. He went above and beyond to get the best price for my place and always worked in the best interest of both seller and buyer. His honesty, good humour and hard work meant that I received exactly the price for my place that I was looking for - and Reinel even arranged for minor fixes. All of the sales team at Ray White Forest Lake are exceptional and I wouldn't hesitate to recommend them to anyone.
Firstly I d just like to say a HUGE Thankyou to Thanh Ngo and his lovely wife Alanna and the Ray White, Forest Lake team for a quick smooth sale of my property recently. WOW what an agent, Thanh with his credibility and wealth of knowledge went above and beyond to help me achieve the best possible price and was spot on with market expectations and predictions, not only was he genuine and down to earth he organised tradesmen, keys, quotes for the property etc..
Ray White Forest Lake were completely transparent with me and were only too happy to help me through the process and the most important thing of all, Thanh did exactly what he said he was going to do and was honest. Just genuinely good people.
Great team, always friendly and happy, very knowledgeable,. Definitely 5 stars!
We have been renting for over 7 years with Lydia Treloar as our property manager, and I don't have a bad thing to say. She has treated us fairly and made us feel valuable as tenants (a rare thing when renting), she has always dealt with all maintenance and any queries promptly. Lydia has always respected that although we don't own the property it is our home. If we are able to purchase a rental property ourselves in the future, I know who we will be wanting to manage it for us. If only all property managers were like Lydia!
Ray White Forest Lake and in particular Lydia Treloar have provided exceptional service managing my property. They took over a huge mess from previous real estate manager, fixed everything and nothing was a bother. I cannot recommend them highly enough and am so pleased to have found them,
We have been renting for many years and have found that Lydia is by far the best property manager we have encountered. She is very friendly and approachable. I would highly recommend renting through her.
I am so impressed with Simon Le s service. He is very professional and will always promptly and efficiently attend to everything that needs to be done. I have complete trust in Simon to take care of my property. If I ever have another property for rental I would definitely go through Simon again.
They are very driven boys and managed to sell my home very quickly and for over $20,000 over my asking price. They provide a very honest approach and I have no hesitation in referring them to all my friends and family.
Yours sincerely
B.Anderson
Brad helped us sell our house & was very friendly, prompt, professional & most of all always had our best interests at heart & was always willing to go the extra mile! When we look to purchase or sell in the future, we will definitely being giving Brad a call straight away.
I would highly recommend Brad
i felt the process of selling my house comfortable but mainly the quick results and the price that i was looking for, the Ray White real state agent behave professionally and friendly and was there to answer all my questions and concerns
Danielle Yarnold from forestlake Ray white is a great Realestate agent and a pleasant to deal with, responds quickly and she's a really nice lady, we would highly recommend her! 5 stars from me :)
If your looking for an agent to buy sell or even look after your rental property, I would definitely reach out to Ray White in Forest Lake.
Both Alanna and Thanh Ngo would have to be one of the most dedicated & nicest couples in the Real Estate business, along with an amazing team they are passionate in serving the Forest Lake Community, I would highly recommend anyone looking for an agent in this area to contact Ray White Forest Lake.
Lydia has managed my property since 2009, and, I would have NO hesitation in referring her to any person. Lydia is professional and concise in all her dealings with my rental property, me and when required repairs when required.
Lydia T at RW Forest Lake is a great agent to work with. Very understanding and gives her 100% all the time
Ray White Forest Lake and particularly Lydia and Jenny provide a professional service for property management. Always responding quickly to any queries, going beyond what they are paid to do. They make being a landlord easy! Thanks for your continued service and assistance!
Lydia Treloar of Ray White Forest Lake has been working with us in managing our property after some problems with a previous agency and tenant. The level of professionalism and assistance that Lydia has provided to us in refreshing the property and getting us a fantastic family into the home has been terrific. Communication is open and beneficial to us, and the property inspection reports are concise and actually based on a site visit by someone who cares about the owner and tenant.
It is such a relief to be dealing with a professional team. We have had some usless real estate agents in the past but we can not fault Ray White Forest Lake. Always helpful and supportive. Thank you.
I sold my house with Thanh & his team at Ray White Forest Lake and was astounded with the level of professionalism and honesty I received, which I know doesn't always come with real estate agents. They kept me informed right throughout the process from pre to post sale. Without hesitation I would recommend and deal with Thanh & his team again. With thanks & much gratitude!!!
My partner and I have known Lydia Treloar for over 6+ years now. Lydia has managed a number of our properties (over the years) with exceptional service, exceeding all our expectation.
Lydia s approach to property management is retention focused, professional, efficient with attention to detail. As a property owner, the comfort and peace of mind that comes with knowing that Lydia is managing our properties is priceless.
Thank you, Lydia, for the many years of exceptional service and hard work, you are very much appreciated! Darren.
We have Lydia Treloar as our property manager for a number of years now. All I can say is that I wish that all property managers will be like her - knowledgeable, experienced, friendly and always on top of everything. Cheers!
Always friendly and wanting to lend a hand. If you have any trouble just work with them to sort it all out first. They really do try their best.
Excellent Agent - 12 Oct 2017
Brad Arnold recently just sold our house in Durack. Brad had a contract on the house within 3 weeks of the house going on the market and his efforts to achieve this where herculean. Brad worked tirelessly to ensure he was able to get us the best deal around. We found Brad to be very professional in every aspect of this process and he always made us feel that he was working to get the best deal for us. And he did. Brad achieved a price higher than our expectations which was amazing. We found Brad to be honest, thoughtful, professional, tenacious and these are just a few of his star qualities. He always had a smile on his face and made himself available to provide assistance and advice. Thank you Brad.
Ray White Forest Lake are a wonderful Team to deal with,always helpful,prompt and professional,we highly recommend these guys.
In the short time we have known Lydia Treloar, we have had nothing but great professional service from her.
Lydia has a great can do attitude, and tackles issues with solutions both for the landlord and tenants.
She is on the ball and has no problem following up with requests and very punctual with her work.
Lydia Treloar is one of the rare professional property managers who knows what needs to be done and is actually willing to do it. We have been very happy to have Lydia manage our property in the past and have changed agencies to stay with her.
I have been working with Lydia for over 10 years and my experience with her /team has been extremely positive. They have continiously exceeded thier expectation in managing our rentals. They are true professionals and have always kept us at the forefront for our property management. I highly recommend Ray White Forest Lake .
Lydia is absolutely amazing. I have known her and have rented properties from her for over 10 years and I have always found her to be so helpful and always goes over and beyond every time. You will have a great experience renting from her.
We would like to say thanks to Lydia Treloar for her excellent support throughout till date. She is amazing, quick, very professional & very nice to talk with. I am so grateful having her as our Property Manager. It feels so good that you have someone there to help you always & we can always talk to them in need & they take it as priority to keep you problem free all the time. Lydia the honesty towards work always help us in achieving more success & you are the perfect example. I wish you great career success ahead. Thank you once again.
Hi Lydia
I just wanted to thank you for the efficient work in the past week you done for our property rent. Actually among the three agencies, you are the last agent we engaged to manage our property but you are the ealiest one to secure a tenent, very effective work done I trust you are able to do the same effective managment in future for our property. thank you Lydia.
MARK
Ray White Forest Lake had managed my investment property and also managed the sale of that same property recently. Therefore I have dealt with both the rentals and the sales team and can honestly recommend their services. The property manager handled maintenance issues quickly and responded to my emails/calls. Sales agent contacted me frequently with updates in regards to the home inspections and potential buyers. I am happy with the result. I appreciate that they also look after the tenants interest as well as the owners.
I would also like to add that I am from interstate, which makes it even more important to work with people you trust to look after your investments. Before Ray White I had a shocker of an experience with another property manager in Inala. Tenants had defaulted on rent which can happen. However the problem was the way the PM handled it. I didn t get notified, no notices of breach were sent to the tenant and property wasn t being looked after which never showed up on the routine maintenance reports. Anyway, don't make my mistake. Choose wisely.
Lydia Treloar has been our property manager for almost ten years. We have always found her efficient, proactive and friendly. Her advice is reliable and she always follows through on what she says she will do. I don't hesitate to recommend her.
The team at Forest Lake are excellent! When property manager Lydia Treloar took over managing my rental property I was always consulted and informed promptly on a regular basis with any issues that arose, even when I was overseas. Lydia is very professional in all areas of her management as well as having wonderful people skills. Highly recommended!
Thank you to Danielle and the entire team at Ray White Forest Lake. Highly recommend them to anyone looking for a great Property Management Team to manage their investment.
The property management team at Ray White Forest Lake are absolutely amazing. They are professional and are very good at what they do. They take a proactive approach to managing our properties and always keep us up to date with any issues that arise. They always reply our queries in a prompt manner. Couldn't happier to recommend this team to anyone looking for a property manager. Thank you Lydia, Losi and the rest of the team.
Simon Le was always prompt, friendly and professional. He returned calls immediately and provided regular updates. He provided very useful tips and advice. Although the place wasn't rented due to it being put on the market, I would use Simon Le in the future.
Ray White Forest Lake and in particular Lydia Treloar have provided exceptional service. Lydia is has been our property manager for more than an year now, she always responds quickly and she is always professional and friendly. Thank you
Thank you Simon for everything you have done for my husband and I. You have been super reliable and communication has been great! Would definitely recommend Simon and Ray White Forest Lake. Thanks!!
I have been very pleased with both the selling and the renting management services offered by Ray White Forest Lake. The staff are very friendly, especially Thanh, Lydia, Losi and Clair who are very helpful and very professional. I trust Ray White Forest Lake in managing my rental properties. Thy
Lydia Treloar managed our Goodna properties in a very competent, efficient and diplomatic way. She communicated well with us about issues with the property and/or tenants, and followed up on our requests straight away. I have no hesitation in recommending Lydia and the entire property management team at Ray White Forest lake.
Extremely professional and knowledgeable. Prompt responses and actions to deal with any issues. All staff are friendly. I would highly recommend this agency.
For someone that is the main point of contact, your receptionist is horrible ! definitely needs to consider if she is in the right job or not. Very rude, blunt and just plain useless at passing on messages, or getting people to call you back !! Mind you i didn't just call or visit your office once, but five times ! and all times have been a horrible experience
I had rented my recent premises for approximately 14 years through Lydia Treloar. Lydia has been the property manager for the house for that whole period of time. Her team at Ray White have been excellent, there has always been a months notice on routine inspections and any issues found during the inspection has been rectified quickly. Lydia has been great through two sales of the property whilst I resided there. I cannot express enough gratitude for Lydia and the Ray White rental team. Thank you for your support over the years.
Lydia Treloar has been looking after our property for 8 years. Lydia is the best property manager we ever have. She is very professional, efficient and knowledgeable in all aspects of property management. We would recommend her excellent service to anyone.
As tenants for 2 and a half years we have always found Ray White Forest Lake to be friendly, professional and prompt.
They listen to concerns and communicate quickly between owners and tenants.
After having issues with our last agency, this has been most appreciated.
We would recommend Ray White Forest lake to anyone who is looking in the area.
I have to commend Ray White at Forest Lake (both the Tenancy Rentals as well as the Property Sales). The team are absolutely lovely and can't do more to help their clients. Well done Alanna and Thanh.
Lydia Treloar Is one of the better Property managers I've dealt with. She is prompt dealing with tenant needs and request and is very professional in her approach.
Lydia our property manager is very friendly and helpful!
I would like to thank Lydia for her professionalism in renting of my house at Heathwood in a very short time. At all times she was friendly, approachable and I felt very comfortable with all aspects of the rent process. I wish her all the best in her future years in Real Estate.
We have always had a great experience with Ray White Forest Lake. The girls in the office always have the answers for us and if not they find it promptly.
Until recently we were long term renters and they have been super easy to deal with and we happily recommend them to all our friends.
Hi Lydia,
Thank God that I choose you to be my property manager. You are the best of the best. You are understanding, knowledgeable and reliable. Thank you for all your help and keep up the good work. Rosita
Having come to Lydia as our second firm/agency rep , it s been like a different world , one of efficient and timely service , and indeed nothing too much trouble , per many of the other reviews here
Highly recommended
Penny-Ann was very professional and nothing seem to be a problem. I was very happy with the experience. All the staff at Ray White are amazing.
Lydia Treloar has been an absolute pleasure to work and deal with. She is very professional and always communicates in a timely manner. Most importantly she does what she says she is going to do, no follow up required. Thanks Lydia.
Ray White property manager provide an excellent service. We are so glad to give our property to them to manage . Thank heaps Lydia and Lyndal and we will not hesitate to recommend to any one looking to lease their property to you.
Reinel (Aka Ray) was looking after the sale of my property. He went out of his way to ensure both the seller and buyer are happy.
Definitely would go with Reinel again.
My mum Trinh was given excellent service by Lydia with all the mess from the previous agent.
Danielle Yarnold, excellent customer service skills. Very professional, always happy to assist with all requests related to our rental process.
I want to thank Thanh Ngo for looking after me in purchasing our first home. His professionalism and customer care is outstanding, making our purchase smooth and easy. He was there from day one and help guided us through this big transition. He went out of his way to assist us where it was not necessary to do so and was always readily available to answer any of my queries.
I would highly recommend Thanh and his team to who ever is looking for an agent that'll have their best interest at heart. Once again, thank you for your exceptional help in securing our dream home!
Currently manage my investment property. Always kept up-to-date on applicants with good detail. Very proactive and easy to work with.
Brad Arnold and the team at Ray White Forest Lake went above and beyond to sell our property in the Doolandella/Forest Lake area. He knew the area well, had a range of potential buyers lined up before we even advertised. He met with potential buyers at any hour of the day and night that suited their schedule and gave us truly exceptional service to get the sale across the line. I would definitely recommend Brad if you're thinking of selling.
10 years ago, Lydia Treloar was a property manager where I lived a renting house near Grand Avenue State School. I remembered she was the nice and friendly property manager. 6 years later, I was looking for a renting house.and then met her again. She remembered my family even we haven't met for 6 years. As I'm running a busy battery shop, I had not enough time to find a good house for my family. Finally, I found one, she helped us to get approval fast and easy. I strongly, recommend Lydia Treloar. Are you after a renting house? Ask Lydia Treloar / Ray White Forest Lake. Thanks, Lydia.
Simon Le is a fantastic agent and we feel completely assured leaving our property to be managed by him. He's prompt, reliable and always goes the extra mile.
Lydia has provided us with exceptional service in the last few months. As landlords, we had a break lease situation where our tenants had just picked up and left without any notice. It was a very stressful time for us. Lydia assisted by providing us with relevant advice on how to handle the situation and helped compile documentation for our insurance claim. She promptly organised the necessary repairs to our property and was able to find us new tenants.
This is my current real estate agent, they are always happy to help and are just a call away. :)
Penny-Ann Pokorski is a good agent. She has managed to get me a tenant pretty fast. Ray White Forest Lake giving you a sense of professionalism!
We have rented with Ray White for one year and Lydia Treloar was our property manager. She is very easy to deal with and is always willing to help. Additionally, Lydia is very professional and handles all the issues in a timely manner.
Simon was incredibly helpful in finding a suitable tenant for our property, as first-time landlords we were unsure of the process, but he assisted us every step of the way, no question we asked was too silly! He really went above and beyond - thanks Simon! From Janeve and Carly.
Brad Arnold was great at all times! We bought our current house through him and sold our old one with him as well. Brad was very approachable and professional with his service. He work around our busy work schedules, dropping in to talk to us on weekend or even after hours. He answered all our questions and concerns promptly. We were so lucky to have met a real estate agent that put his clients first. Thank you so much Brad, you are a true local and have community at heart!
I recently sold my house with Anthony Tran at Ray White Forest Lake after being recommended by a friend who couldn't speak highly enough of Anthony. After contacting Anthony, he provided us with every bit of information we needed to prepare our house to sell by the next day. While we were initially emotionally reluctant to put our house on the market, Anthony was never pushy or made us feel like we should hurry to sell. He was happy to be ready to help when we were ready to go ahead. A week later we were ready and with Anthony at the helm we were under contract within the month and it successfully went on to sell. I couldn't praise Anthony enough for his professional and friendly, honest personalised service when working with my husband and I. We felt 100% comfortable with Anthony and Ray white through the entire process and would never hesitate to recommend him to another person wanting to sell their property.
raywhiteforestlake.com.au
