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The new design is moronic, I hope it is temporary....

The new design is moronic, I hope it is temporary. Looks nice and fancy but worse functionality for checkout. All the cashiers+self checkout are cramped into a small area which makes the already disoriented visitors more confused and creates one giant line for all cashiers. I walked out of that mess

Good

With the recent remodel, this store has be upgrade...

With the recent remodel, this store has be upgraded. Especially now there is a Starbucks in the store. For years I've avoided this store for years and resented that I had to so the the store in Westchester or El Segundo because the store was so bad. Thank you Ralph's for stepping up your game.

Kool

Slow

Busy, busy but the staff manage to make it all loo...

Busy, busy but the staff manage to make it all look like a well oilled machine.... Our a truly wild synchronized swimming troupe!! And it goes without saying all the important things: helpful, knowledgeable, funny, polite and just pretty GREAT.

I don't like the feeling of one-way-in-one- way-ou...

I don't like the feeling of one-way-in-one- way-out. The store itself reminds me of how they have it in the better areas. But the one-way-in-one-way-out feeling, I do NOT like. Seems like a safety hazard to me.

The produce is fresh and clean...the store itself ...

The produce is fresh and clean...the store itself is clean and workers are sweet and helpful...but this store is a death trap. One way in and one way out how is this safe??? The fire department don't see this? Stevie Wonder could...fix this and you have my 5* vote... sorry... not sorry!!!

They need to have a better selection of cakes that...

They need to have a better selection of cakes that are cut on a daily basis! I have been there several times and no single cake slices were cut and the reason given was "The cake cutter person hasn't been coming in "
I didn't know cutting a cake in single slices required a special skill.

If I could give this store a zero I would

If I could give this store a zero I would
I live two blocks away from this Ralph s
So it s convenient to shop there
The store itself is clean
The new remodel design is atrocious and the staff need to take a vacation or quit because clearly they do not want to work.
Every time I go in to shop, I go to the deli
And the ladies back there are extremely disrespectful, you cannot ask them a question because their answer is always full of sarcasm or attitude. I went in today at the deli counter was empty
I asked if they were going to put out more things
And I got a rude response by the worker. I don t understand how they hire lazy people with attitude.
another issue is I use their money service, I tried getting a money order
And asked the girl if she was open because the sign above the counter says open Monday through Saturday 10-5
She was casually eating a snack
Talking to a cashier
And made no attempt to explain why the service was close
She looks at you from head to toe
Makes a face and literally ignores you because she was to busy with her friend and snack

Please
Please please
Review your staff Ralph s
The staff at this store are rude and unprofessional

I liked the atmosphere.

I liked the atmosphere.
Paul was kind and helpful.
I would definitely recommend this store.

The Ralphs part of it is okay but the Starbucks in...

The Ralphs part of it is okay but the Starbucks in the other hands is very disrespectful to their customers I ordered a drink the other day coffee was very bitter is not good at all go back and tell her about it and they couldn't make me my drink so I ordered another one which they also made a mistake with and the employee there told me to not give her attitude which I wasn't I could have showed attitude but I did not Plus I can't even talk the customer like that at my work I assume that all the people that worked at that Starbucks is new don't know what they're doing they don't even know customer service the worst customer service I've ever experienced

I absolutely love the new look in the store I abso...

I absolutely love the new look in the store I absolutely love James customer service only problem is the security guard was standing at the door dozing off I did not think that that was a good look but overall the store is exceptional the customer service is great everything is in order nothing is out of order everything is easy to find and if you have a problem there seems to be a customer service rep on every floor to help you I really love this Ralph's I've been shopping here over 10 years and I will continue shopping here I am a proud customer of Ralphs grocery store

I appreciate the renovations, the beautiful produc...

I appreciate the renovations, the beautiful produce section and the addition of Starbucks! The upgrade is fire!!! However, the bathrooms smell of mildew and waste most of the time and the lines are slow and long!