Amala Medical Center Reviews

This is a very good clinic, I have come here today and observed the quality of care they give, the clinic though is quite busy, the staff is all smiling and is very caring, I have had a wonderful experience here, kudos to the management it takes a lot to run an organisation this smoothly. The crowd of patients just show the popularity of the clinic, I consulted Dr. Pramasha and surprisingly it was a very pleasant experience, I knowingly asked a lot of questions, to which she was extremely patient and explained in very simple language that made the whole experience very pleasant. I am absolutely very happy to find a place that finally shows a wonderful attitude towards ill people.

Most un professional mangemt and Staffs in this medical center ,No ethics , no professionalsm, and overcharging.for removing one teeth they charged Aed 1000

I am happy with the services. Thank you amala medical center. Keep it up

one of our worker has severe prob in his back since a couple of months and we recommended him to Amala medical center for the further advice with orthopedician and refer to physiotherapy. he is absolute satisfied with the clinic and the physiotherapy management...
Regards,
Interiors International HSE Dept...

I had great experience with NMC..
With Good customer service..

Worst experience..very poor service in all departments

Very bad clinic. Taking so much hours even when it's not rush. Doc pramasha was also not that much expert. Letting to come again and again.worth less medicines. Everybody preferring their coz of low cost. But of course not. Every doctors was seeing partiallity with patients. Treating well versed patient in one manner and uneducated patient in bad manner. I would request dubai municipality to do spot check here for their low standards.

Thank you amala medical center for giving such good services especially to dr pramasha

Worst customer care service specially the ladies who are sitting in front desk.

My ankle pain is gone with the physiotherapy. Thank you Amala medical center. Physiotherapy department is well equipped. And the manual exercises they do also helps. Thank you

I like the services. Staff is really very friendly. I recommend this clinic.

Came here to do some test required for visa application. It's a place run by south Indian people all talking to each other in their native language, when I was send fir blood test the nurse took the prescription paper staring at it and started discussing with each other Wat kind of report is it, they seem to be loss. Making me wonder if I haven't come to a wrong place. I was charges for Dr could consultation fee but I didn't even see a Dr. I was there just to get the test done. They did have an X ray room, next thing I knknow I was asked to walk to the next medical clinic, where I had to do registration once again. N was asked to paid again but then the guy escorting me interrupted n advised it will be paid by Amalamedical. Finally I was advised to collect the report next day at 1300 I reach of there at 1445. Once again the receptionist were busy chatting in the native language ask me to have a seat. I waited for 20 MINS without knowing Wat is happening. Wen I asked the reception was going on, then they mentioned that my report would come at 1700. I asked to speak to the incharge, they started looking at each other, finally one guy come n started to make calls n ask me to wait for mins. In 8 mins my report of x ray was ready. After paying Aed 780 I was given the results without an envelope. I had to ask for an envelope . N still there was no one who could represent the clinic and handle the situation. Horrible services, amateur staff not sure if they are even qualified , trying to fool people....

And yeah don't be surprised if they take you for blood test as a lady while bringing in a male patients in same consultation room.....

I am happy with the services provided by amala medical center. Thank you

Great place for treatment while compared to other clinics.I recommend AMALA MEDICAL CENTER.Great to have such a supporting staff with caring responsibilities....

Bad experience. Worst part is there is no manager to speak with. All malyalis who are always busy in talking with each other. I would never recommend this clinic.

I have a very bad experience of contacting this medical institution
I contacted them two days before traveling to Emirat Abu Dhabi with a request for the COVID19 test - they promised to do everything on time and I will receive an SMS with the result in a maximum of 48 hours, after two days I did not receive any messages that my test was ready for my calls no one just answered and on the second day a girl with very bad English said that the test was ready after 9 pm and I would receive messages but I never received anything.
the next day I went there again and they just gave me a piece of paper printed on a printer and said that this is the result to the question why the test is not in the general system, they could not answer
I lost a lot of time and AED 300 on this test because I did it again at the Dubai-Abu Dhabi border
the staff is not professional
the general manager refused to give me the address and contacts of the manager of the office
refunds refused to do although I refused the test before giving me the result.
service is realy very bad
P.S.
After a complaint to the Ministry of Health, they returned the money for the test, I am very grateful to them for their quick help in solving this problem.
I also want to thank the manager from the NMS head office who helped me get my money back.
I also want to note that the service in this brunch has become much better after talking with the manager from the main office - the staff has become polite and responsive to me, I hope it will be so or may even become better

Well I visit this place quite often. I like the services and doctors are good.

Thanks all doctors specially Doctor Sabahat and admins are doing excellent job.
Thanks for all of your assistance and gourdios manner.

Most un professional mangemt and Staffs in this medical center ,No ethics , no professionalsm,

I have always had a great experience ever i had been to amala clinics, the service provided and the staffs and the nurses are excellent always smiling. Doctors are very much knowlegable and kind enough to comfort us in getting us back to our perfect healthy life style.
Since 3-4 times I attended Dr. Sabahat Shoukat she was really great and gave me all the advise and treatment which helped me to recover fast, and it was awesome meeting them.....thnks a lot Amala and keep up the awesome job.

Quick services. Doctors are very polite and friendly. I recommend this clinic to every one. Keep it up

I came here with a terrible pain and swelling on my face!! After getting treated here my pain is gone. Dental department is very nice here. Services are also quick. I recommend this clinic

You can get good services in lower prices. Please keep it up.

Good services. I am really thankfull to everyone. First time someone came to me and asked me why I am waiting and if I need any help. Which shows a care.Thank you all specially sana for showing care and helping out.

Well I've been here few times ..
and in my recent visits I've been very comfortable visiting the dentist especially .!!
The service is of good standards ..
and it's very welcoming ..

I just went there with my employe and i see there is only one docter her name is mintion on badg dr sabahat shoukat is just guiding with people and Patients thay have extra staf but for nothing pluse ray charg is high even thay not give exry print but i like the place its clean just need some attention on staff specaily on receptions.please its realy need good supervision like dr sabahat.good luck

I have always had great experience ever I had been to amala clinic .the service provider and staff always smiling. Doctors are very friendly and giving positive responses. Specially DR.SHUJAAT he was really great and give me all advice and treatment which help me a lot.thanks to DR.SHUJAAT and dr. sabahat and amala clinic.i recommend this clinic to everyone.

I have very good experience in Amala medical centre. Very friendly receptionist & nurses.Explain everything in positive manner.Highly recommended this clinic.

This is my first experience to do physio therapy. After the first session I feeling much better. Also I have spook with therapist , and he told me there's no others side affect to make my health harmful. Amala therapist is nice person and helpful. So patients should go for physical therapy. Thanks.

One of the most horrible experiences I have ever had in any clinic I have ever gone to. From the reception to the billing, everything was abominably low quality service. The only good thing was the doctor I consulted who actually sympathised with me over the poor management and I could sense it from the moment I set foot in that hellhole.

It was really a joyous experience during my last visit to this clinic but this review is not about my visit. Usually i don't post reviews but this I've to post bcz great works never admired is a sin. Last week i referred one of my colleague to Amala for his routine checkup and medicine refill, he went to the clinic with half mind as he had very bad experiences with couple of clinics in Dubai. Within the minimal time he did with all the procedures and finished his visit. He was really happy with the front desk staff especially Ms.Sushma for the kind support and the manager of the clinic for the wonderful job. Thank you amala medical center, keep up the good job and am very likely recommending Amala medical center for my friends.

Best Dental Treatment in Dubai !!!
Comparatively affordable Root Canal Treatment (RCT) fees in Town.
Thanks Dr.Nilopher your are professional

Good services. I like the behaviour of the staff. I recommend this clinic

As per my yesterday review regarding the unnecessary waiting time, today the issue has been resolved and I wish they should continue the same, I strongly prefer this clinic because of good doctors. I always respect front line staffs in this difficult situation but unnecessary waiting time for the patient is not acceptable at any time.

Today i am really disappointed by the service given by doctor prasana i really dont remember her name. She dont even try to listen whats our problem. She has too much attitude from today i am not going to visit amala and they didnt ask me which doctor i want to consult with my regular doctor i forget her name she is really good and because of her i visit amala i feel comfortable with her she give me good guidiance. And the counter guy i am inside for my checkup he came running and asking me money like i am running from there without paying that was so disrespectful when i am in front of counter he didnt ask me to pay and finally my its my turn to giv sample for my urine he came inside. Amala need to make more rules and regulation before start our checkup with doctor we need to pay or after we finished checkup not in the middle of our treatment And what kind of injection is this untill now its lik this when i ask they told me its just sample and after that i refuse to put full dose injection because its paining the doctor whom i consult today she is really angry her expression is really not good if like this service continued in amala then for sure none of them come for the treatment.

It was a great experience at amala medical Centre.Great doctors and staffs,especially Mr.Sam and receptionist Mrs.Remya helped me to get my treatment without any delay
Sibin
29-10-2020

Very bad experience! Alot of improvement required. Must use a digital queing system. I have seen numerous patients processed before the one who have been waiting for hours before them! When you ask them why they say they were urgent patients with severe conditions but thier severe condition is chest pain along with fever! No clinic will base this as a priority case to skip a que.
If you visit this place.. expect atleast 3 hours from your life wasted. Better find another clinic

Very slow pregnant lady should not be there to work ( take leave) and the worst thing is some people who came after me finished first. What kind of rules. You must start giving token number. Upgrade your system.

I like the smiling faces of the staff besides of providing good services. I recommend this clinic to every one.