Radisson Suite Hotel Rancho Bernardo

Radisson Suite Hotel Rancho Bernardo Review

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4.1
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J
4 years ago

This hotel is beautiful, clean, and committed to y...

This hotel is beautiful, clean, and committed to your comfort. The best part is that it is affordable! The staff are friendly and helpful. The bed and bedding are so comfy I had a difficult time getting up in the morning.
The rooms are clean. They have wonderful hotel soaps and personal care items the room. The bedding was a down type comforter with down type pillows. Everything smells clean and wonderful. They have a nice TV with plenty of stations if that's your thing.

The pool is located in a courtyard, protecting it from wind, which is very nice. However, it is a little small with early hours, closing at 9. That's a little disappointing. However, the pool area is pleasant, clean, and the water is heated to the perfect comfort level. Their hot tub is large enough and hot enough to be relaxing.

They have an amazing complimentary breakfast which includes items like scrambled eggs (not the watery gross kind), crispy bacon, tater tots, pancakes, yogurt, fresh ripe fruit, cereal, juice, etc.

The staff were very professional and courteous as well as genuinely friendly. We came in very late our first night and were welcomed by smiling friendly staff. It made us feel right home. Its because of them that we extended our stay.

I travel every couple months to different states and haven't stayed at a Radisson Hotel in some time. This visit reminded me of what I've been missing. I till appreciated my stay as a weary traveler. We were exhausted, and once we came here, we were able to recharge.

j
4 years ago

The hotel was advertised as having a spa bath. It ...

The hotel was advertised as having a spa bath. It does not!!! When I asked for a full refund the General manager Steven Lee told me I was out of line & he was calling the cops. A hotel like this I would hope had cameras in the lobby, & I challenge you to watch the footage. I'm scared of these people & how dare a hotel hire someone like this. I sat in my room for 2 hours scared of this guy who clearly has an abusive background. It was a crazy Twilight zone that I do not recommend. I'm also done with booking.com I will never allow anyone to treat me this way. False advertisement is your business not mine.

T
4 years ago

Did a lot of research looking for a hotel to accom...

Did a lot of research looking for a hotel to accomodate my 2 adult children and myself at a reasonable price. Settled on this hotel. I know I will not stay here agsin. What kind of hotel doesnt have a microwave oven in the room? Also the breakfast buffet is not included and costs $11.80. That is outrageous for what was offered. Lessons learned on what to look for on the next trip.

M
4 years ago

Very close to several major companies. I attended ...

Very close to several major companies. I attended a professional event in two event halls, with food and drinks at the bar. The bar was pretty decent, just a typical hotel bar plus some local sd craft brews. The event halls were also good enough for the speaking function held.

T
4 years ago

Absolutely loved this hotel. It's location and ame...

Absolutely loved this hotel. It's location and amenities will definitely make it a go to for my next visit. The staff is very friendly, the rooms are very nice. I was also very impressed with the quality and taste of the buffet breakfast.

S
4 years ago

Pros: Nice hotel, clean, spacious, aesthetically p...

Pros: Nice hotel, clean, spacious, aesthetically pleasing design, and very well furnished rooms. Big parking lot. Great service from front desk. Cons: No microwave, sounds echo in hallways, and no hotel hairdryer.

J
4 years ago

Stayed here as a guest with a colleague. After hav...

Stayed here as a guest with a colleague. After having an awful day the staff turned my entire day around. Upon check out the same incredible staff member Julian greated me with a smile and a few great jokes that got my day going. He is defiantly a key point of the hotel keep an eye out and ask him for a joke. The hot tub was amazing, the food is to die for. Try the tacos if you are looking for a mind blowing expirence. The only complaint is its hard to find a spot to plugin a phone.

i
4 years ago

Good

D
4 years ago

The hotel is nice. Has a great view of the valley ...

The hotel is nice. Has a great view of the valley and is close to near by businesses, which is great for business travel. The breakfast is solid and the dinning area has good atmosphere. My only issue is the TV in the room is a bit small for the space.

L
4 years ago

Visiting local business, offered some upgrades..Fr...

Visiting local business, offered some upgrades..Free drink.. my room already had free breakfast...King size room, hi speed internet , very comfortable.. Check-in was fast and easy. Breakfast was great...

E
4 years ago

Stayed here one night for staycation with the best...

Stayed here one night for staycation with the bestie. Nice and clean rooms, interesting patterns on the carpet, small bathroom, clean towel but a little old (lol). Clean bed but interesting furniture arrangement which did affect my sleep a little lol. Never used room service and housekeeping so cannot say much. Overall, okay place to stay for a good price ( 77 when i booked on a saturday).

I
4 years ago

Did my son's 1st birthday there, and the whole sta...

Did my son's 1st birthday there, and the whole staff was nothing short of amazing. We were hosting this event, being from out of town, and we were a little skeptical of the way things would turn out, but Ken ( Sales), Kathleen (sales) and Joseph ( event manager) all made sure our event was nothing but the best! Thank you for making this one of our precious memories!

C
4 years ago

Everyone who works here is really nice and helpful...

Everyone who works here is really nice and helpful!!! Personally I did not enjoy the breakfast as much, what can I say? I'm a complainer. The sausage is the only meat option. The waffles soggy ..the restaurant is only open 7AM-11AM, and I don't think they serve any other food besides the buffet untill after they reopen at 5pm-10pm. The room was big and beds were very firm like a soft rock, which i like. Also fluffy pillows!

There really isn't that much info for breakfast, so I will just write what is here from my visit of May, 2018.

Breakfast breads (muffins, bagels, English muffins, etc no biscuits), Juices, cereal, Scrambled eggs, Scrambled egg whites, chicken sausage links, waffles(no pancakes) potatoes(very small and square, size of dimes), oatmeal w/toppings, coffee, whole fruits, and chopped seasonal fruits.

So, yes. There are options, but No bacon is just sadness and so is soggy waffles...and no yogurt. It's $10.99 for the buffet and i it isn't free if you book with a third party unless you make sure it's. So, make sure. Don't be confused if there are no plates because they aren't there for you to grab. The person working behind the bar will give you a plate. There is a bar, and it looks like a full bar but idk.

E
4 years ago

Good

R
4 years ago

Well worth the price. The parking spaces are very ...

Well worth the price. The parking spaces are very tight - many people had to park on top of the white lines. The treadmills in the fitness room were broken. The gardening is beautiful and the rooms are spacious and comfortable.

S
4 years ago

I stayed at this hotel for a conference through Ag...

I stayed at this hotel for a conference through Aglow International. The staff was courteous, helpful and kind. The breakfast was delicious, the bed was comfortable and the room was clean. A very positive experience!

J
4 years ago

Clean, well-appointed rooms. Good facilities. Ampl...

Clean, well-appointed rooms. Good facilities. Ample parking. We were on the third floor so didn't hear much noise but could hear everything clear as day 8f someone was talking while they walked by.

R
4 years ago

On

M
4 years ago

Was disappointed that breakfast was not included w...

Was disappointed that breakfast was not included when booked on expedia. This should be stated on expedia before booking. Was under the impression breakfast was included. $12 person is a bit pricey for breakfast. Room was nice

I
4 years ago

thi s hotel sucks

thi s hotel sucks
They cheet u out of your money, the rooms are dirty. Dont stay if u want to lose your money and dont want to sleep in dirty rooms.

P.S dont use there phones its like 15 per use

R
4 years ago

I forgot my iPhone in the room I stayed at and I c...

I forgot my iPhone in the room I stayed at and I called and notified them and they told me they have it. I asked them to mail it to me and they charged me almost $20 and when I received my phone in the mail the finger print button was smashed and my iPhone was dripping water. So not only they broke my phone, they also dipped it in water to make sure it doesn't work at all. Thanks to whomever it was that did this to me for absolutely no reason at all. I was the nicest quest they've ever have had. Would I go back to Raddison hotel ? Absolutely YES. Just not the same location.

C
4 years ago

It was a nice place. It's only 4 stars because thi...

It was a nice place. It's only 4 stars because this visit I was with my family and they placed us right above their banquet rooms. I thought it was bad planning and foresight on their part. Also the drain plug in the bathtub was broken. Should have been checked before booking the room.

S
4 years ago

Cozy

T
4 years ago

Decent hotel with no major problems, but several s...

Decent hotel with no major problems, but several small disappointments. No fridge or microwave in the room. Mediocre breakfast. Dirty grout between tiles in the shower. Hotel standard below-window A/C unit is rather noisy. On the plus side, i liked the loofa and large array of shower soaps provided.

A
4 years ago

Friendly service, room was nice enough but the ref...

Friendly service, room was nice enough but the refrigerator didn't work and there was a hole in our bathroom wall. But all in all I like the quiet area it is located in, the staff in the restaurant was friendly.

J
4 years ago

5 stars because this lady Katie went above and bey...

5 stars because this lady Katie went above and beyond to make me and my family feel welcomed. She helped us out with finding good food and spoke to us with welcoming arms after a long drive. She made are accommodations a priority. She was fast and friendly and knew what she was doing. Anyone coming here ask for Katie she is the best. The other lady I think her name starts with an a was rude and needs a course in manners badly.

E
4 years ago

Overall it was a pleasant stay. It was nice to hav...

Overall it was a pleasant stay. It was nice to have a choice if pillows. The air worked great. It would have been nice to have a fan in the bathroom plus the water pressure in the shower was very low.

M
4 years ago

Great Groupon deal. Location of the room was ok, f...

Great Groupon deal. Location of the room was ok, faced the parking lot. Room is very spacious. No breakfast. But availavle to purchase. Staff was very nice and kind. I love the room. Had a refrigerator. Parking was easy. Close to food, shopping and dining and a 20 minute drive to the sight seeing places like Seaport Village, very close to the zoo...would ABSOLUTELY stay again. Forgot to mention the cleaniliness of this place. Enjoyed our 1 night stay.

P
4 years ago

I would give it more stars but one thing that real...

I would give it more stars but one thing that really bugged me about this hotel was the fact that the bath towels were stored on and immediately next to the toilet. Just seemed unsanitary, toilets splash when you flush them and no one wants to dry themselves with towels that are covered in toilet water.

T
4 years ago

Toilet must be flushed multiple times not sure if ...

Toilet must be flushed multiple times not sure if pressure or broken. No towels at all? Sorry but I don t want to go back down to get towels after traveling a long distance and wanting to hit a shower right after.

R
4 years ago

Beautiful,clean hotel and close by beaches. I enjo...

Beautiful,clean hotel and close by beaches. I enjoyed my stay at the Radisson, I will definitely stay here again and recommend it to others. The continental breakfast was amazing!! Friendly staff that were helpful.

D
4 years ago

The hotel itself was pretty nice, its merely a mot...

The hotel itself was pretty nice, its merely a motel turned into a hotel.

The only downside of this hotel is they take a deposit on your first day and do not give it back until 3-5 days AFTER you check out. Its funny how they can take it out in two seconds but can't give it back for days.

Radisson Suite Hotel Rancho Bernardo

Radisson Suite Hotel Rancho Bernardo

4.1