Q Hotels Hellidon Lakes, Northamptonshire, UK Reviews

Some staff, like Kevin, were very obliging, attentive and helpful.. Others had no idea, how to provide a decent service to a corporate group, and Branden was not only unhelpful, but rude.
Bathrooms in bedrooms were not cleaned in the 3 nights we stayed, litter lay around the grounds and terrace, despite requests for it to be removed, the coffee was an affront. The list is endless.

The golf course was the worst ive ever played theve took no care with it , the service in the hotel was a shambles closing one bar to open another no staff, the food was shocking and for a vegitaran there was little choice ! Will not visit this place again

I wouldn't go back tbh, greens shocking, the tee boxes were, well disgraceful!

Fantastic place for food, fun and relaxation. Staff was excellent. Good value too. I will go again!

Beautiful location. Delicious breakfast. Perfect for family outing or Christmas parties!

Came here to play golf. The greens and tee boxes were very average. Stopped in the hotel bar after the round for a bite to eat. It was overpriced and average quality. I wouldn't return

Some rooms are very tired, reminded me of an 80s Spanish all inclusive holiday, but location and surroundings make up for that.

Really lovely setting, the staff are super friendly and really good value for money, had a lovely stay!

Unfortunately I have to say as I find. And to be honest I would not recommend this hotel.
Finding pubic hairs on the walls in the sink and on the walls in the bath area.
Human waste on the toilet seat.
The carpets are thread bare to the extent you are walking on the strings in the carpet.
There are cobwebs across the back of the bed between the light fittings.
In addition the carpets had not been vacuumed this was evidenced by food debris on the floor.
Not what I would expect to find in any hotel

Very friendly staff, good sized rooms, good golf course(s - 27 holes in total). No aircon however so room was very hot (early July), and golf course could have been in better condition (greens especially) - however both of these issues are due to exceptionally hot weather. Food and drink good quality and value, overall definitely recommended.

I enjoyed my visit. My room was very large, clean, with good bath. One of the linens was not as clean as I had hoped. SPA was closed during the time I was there, but I didn't know before getting there. The surrounding is beautiful and very calm. Nice remote place to forget about the real life and relax for a bit.

The best hotel i have ever stayed at mice rooms good food and perfect staff. Thank you to Celso Costa the reception manager who provided outstanding customer care and is a genuine nice guy thank you!

Anthony Marshall

Spa day - staff & spa were great. Only 4 stars as no area to relax other than in one of the bars.

I bought my partner a spa day, we had to argue to get the full 2 treatments that I had prepaid but at least they evenyually agreed to honour that commitment, generally the spa was ok except that she got her nails "done", they were sold on the nail treatment, gels and a massage, after an hour and a half they had managed to do the nails so badly they had to be redone elsewhere the next day, the massage it appears was optional as she didn't get one despite wanting one and she only got a partial refund as she doesn't like to complain, when she got home quite upset about the shoddy appearance of her nails I called to seek a resolution, unfortunately there was no-one with authority running the spa when I called and they haven't bothered to call me back. My advice, pay after the treatment if you get one, if it's worth paying for.
It's a shame as I understand that mistakes happen and if there had been a modicum of decent customer service this could have been a much better review.

Leisure and entertainment facilities were good. Had a great time with lots to do.

We played the valley course which was very wet and should not have been open, but the lakes course was in fair condition 4 the time of year, overall not to bad.

Attended a seminar, rooms were adequate for what we needed. All the food was excellent and the staff were really helpful.

One night stay for relaxation purposes. Unfortunately the leisure facilities were cramped and we could not find a bed to lay on. The pool and poolside is very tired looking and small. I thought the etiquette , at a spa was for relaxation and quiet. However, there were a group of very loud ladies who had obviously been drinking . The food in The Lakes restaurant was fantastic and alot of choice for breakfast. Staff and rooms very good. I won't be returning sorry. Lesley

Beautiful surroundings , friendly staff and great food

Tuesday and Thursday difficult to get to play as Tigers take up the tee times between 10.30 11.30 winter times

Hotel and golf course with small spa... Nice enough rooms... Used a number of times.

Great place as a wedding venue, staff were great, the hotel is lovely.

Lovely venue although Spa area under construction when we visited

Lovely quiet surroundings rooms in need of update but comfortable nonetheless

Lovely and friendly staff. Bedroom needs updating, but nice hotel. Food expensive and not really up to the standard we expected.

The hotel is situated away from the nearest main town of Daventry close to the village of Hellidon.
The rooms are clean and comfortable the food we had was well presented and cooked well.
The staff were very helpful and friendly .
The only thing that let's it down a bit is the swimming pool.
The pool is showing its age and to get to it from the changing rooms you have to walk down a rather cold coridoor so take your towel with you.
I have been told however there are plans to build a new pool this would really help.
All in all though an enjoyable stay

Went over night after a wedding.
Room was ok as was breakfast.
Little bit of the beaten track though stoll worth the bisit

Nice hotel. Foods good. Drinks are very expensive. Rooms are a bit basic

Spa could be better ! But other than that! Great time

Excellent, loved the bowling alley. Swimming facilities are great but it's not suitable for kids under 5. Very friendly and helpful staff

Booked a spa day for my wife and I with lunch included.
First of all nobody manning the spa reception so had to walk to the main reception and back.
Once we'd checked in went for a swim only to be met with kids and parent splashing around in the pool(not relaxing at all)
Also the pool area was dirty and dated/worn out.
The only saving grace was the kids weren't allowed in the jacuzzi so at least that was something.
The lunch was actually really tasty though we only had a window of 30 minutes to eat it as our massages were booked in back to back. We had to ask a waitress where it was as we were pushed for time and left us only 15 minutes to eat before we had to leave, we didn't even have time for our pudding.
The massage was very good also.
Lovely reception and good service.
We returned to the lobby to eat our puddings then left.
Overall not much of a relaxing spa day we'd hoped for. Wouldn't return.

Nice place ..food lovely staff friendly, spa was amazing, hotel could do with a few upgrade touches.

Fantastic golf course , greens very small and tees boxes not in the best condition but ok.

Beautiful course and very fairly priced. The 18th hole over the lake onto a green overlooked by the clubhouse is the best.

Great looking course most places have one or two feature holes this course has about ten! Which makes for a interesting round of golf

Comfortable hotel very beautiful surroundings, wedding party that was taking place were not keeping an eye on their children and were running around the corridors late at night, not the hotels fault

We went as a group of golfers for a Sunday night driver package. Rooms clean food ok. Golf course very wet and muddy. We all thought the the course should have been closed. Thankfully nobody slipped over.

Booked superior room that when entered had a view of nothing and seating had grubby stains on it. Ended up with a standard room , no complaints with this room ( room with view of course was requested when making booking) superior room was definitely not 4 star.

Very clean and quiet considering the amount of people. Don't feel it's good value for money as it was a bit on the expensive side.

It's awesome... It even has a bowling alley. Suites are great, and service cannot be faulted.

The food was ok but the beds and the rooms were amazing. Overall a once in a lifetime must place to visit.

I thoroughly enjoyed my time at Hellidon Lakes, I am a novice golfer and the courses offer a range of challenges, all in a stunning setting. The courses were never too busy so we did not feel pressured at any time. I stayed for one night and found the hotel and bedroom immaculate. Staff are very helpful. I'm looking forward to my next visit.

Great place very big rooms staff was amazing. Don't miss the breakfast with the beautiful view of the lake

Beautiful course to play on, can imagine it in the summer
Will definitely be back in the summer to find out

Great place for a large group to play golf and stay overnight. The staff are really set up to work with large groups.

It would be the perfect place to go if you was a golf enthusiast, beautiful scenery, a lovely 18 hole golf course, but I went for a wedding weekend, that was held there, I found it very expensive.

Excellent facillites reasonable price course good fun but hilly

Was at a friends wedding and stayed 2 nights. Staff were friendly and helpful. X

Beautiful grounds, peaceful and friendly helpful staff. OK size gym and small pool. Need a new cleaner as a lot of cobwebs on windows and coffee cups and machine need better cleaning. Overall pleased with the place and relaxing

Four of us stayed here for my birthday and we had a very relaxing time at this clean and cosy hotel. All the staff were very friendly and helpful. Despite the heavy snow weather and limited staff on one night, it didn't feel like they were stretched and maintained great service. The meals we had were beautifully presented and they even offered alternate vegetarian options. The buffet breakfast had a good range of cooked items, fruit and breads. There was plenty to do including ten-pin bowling (not skittles) and unlimited use of the pool/jacuzzi/steam room/gym.

The dinner was incredible, the rooms was perfect, the steam room and pool was great, and the Golf Course was out of this world. Amazing customer service too! Will definitely be going here again

Good place to stay, nice views, bed was great.

If you are unfamiliar with the roads in the UK the place was hard to find but much worth than just "OK"!

Stayed overnight for a wedding. Rooms were clean, staff were friendly and food was good. Overall a very good experience. Location and view was fantastic.

Relaxing getaway. Nice food, good service, good spa treatments and approachable price. The room was also clean and tidy. The Hotel requires renovation on swimming pool area. Steam room not working the day we stayed. Friendly staff in general. Rude receptionist on our check out time. Misunderstanding with prices while we were told that late check out was 10 pounds until 14.00pm it turned out it was 10pounds/hr until 14.00pm. The person that told us this was not there on our check out time (probably the one from the night shift) the day receptionist stated that she heard her other colleague telling us that it was 10pounds/hr. Anyway I don't think it was a bad experience. I would suggest it for a day maybe.

Wedding kept us awake until 2 then lawn was being mowed very early to wake us again. Food and room was lovely

Three loops of 9 holes giving plenty of variation. Great Golf break.

Excellent hotel, great facilities, friendly staff, superb food. Best we've stayed in

Went for a works christmas do. Lovely clean rooms and lovely food. Great night.

Awful... avoid at all costs, room wasn't cleaned and certainly wasn't as described! Never again, even tried to find an alternative for the night it was so bad

Staff were super. Friendly & helpful. Rooms good size & comfortable.
Spa, pool area a little tired

A very warm welcome at reception, nice surroundings, room was perfectly clean, but tired/due for refit, missing cupboard knob and cracked bathroom tiles.